I have been coming here for years and they have always provided me excellent service and have gone beyond my expectations

Extremely efficient and helpful. Followed COVID Precautions.

I love AAA. They are quick to take care of you and stand behind their word. Their service is great. Everyone is friendly and aspires to get you what you need. Their membership plans and insurance gets you covered for an affordable price. Would recommend to others and would seek their services again.

We were able to get our DMV stuff quickly and efficiently. I will use AAA over the DMV any day!

Awesome place. very polite and helpful staff

Totally awesome. Smiling staff member at entrance inquired how she could help me. I told her what I needed, she checked to see if someone could immediately help me, they could. Went in and I was immediately helped. Was in and out in less than 5 minutes. Upon exiting, same helpful staff member thanked me for coming in and told me to have a great day. How awesome is that. Great experience.

Excellent customer service as always! There is a line but it goes fast..we finish our 2 transactions in 30 minutes

Excellent staffs... friendly and very helpful! 👍👍👍

I was trying to use my credit card to pay for my car tags, the lady said I wasnt able to use my credit card because it has pin number, but I told her you can bypass the pin. She said no, shes not allowed to bypass the pin. I couldnt use my debt card because it has a pin.but I can use it as a visa credit card, they dont accept cash I had to back home get my check book. I came back to AAA, got my tags..it was annoying that they dont accept credit cards with a pin or cash... your policy needs to be rewritten

I have a grateful expirence . I just came on time to arrange my insurance and registration all at the time. Thank you Jay 4 your help and the rest of the crew!

Irene Mercado is an outstanding Insurance Agent. AAA may not be the least expensive, however they make up for it in customer service. Keep up the good work:)

Tripoline theyre the best in diamond bar they handle their business as soon as you call theyre on it my hats off to all the employees at triple a in diamond bar

The person that helped me Lex, DMV must have been having a bad day. She was not very customer service oriented.

Dan English is very helpful. The place is clean. Thumbs up to this branch.

Linda the branch manager was awesome! Thanks for your help.

Nice place good service 👌

Ive been to this AAA in Diamond Bar many times over the years for auto insurance, homeowners insurance and Roadside Assistance as well as DMV services. Every time I have received prompt, friendly and professional service!

Excellent covid-19 safety.Quick and fast service.Knowledgeable with DMV questions.

Great customer service and pleasant greeters and personnel.

Great and friendly staff, super helpful. Definitely beats going to the dmv.

Quick and done! Got tags no problem.

The staff was very friendly, professional, and helpful. The long line moved quickly, and I was in and out in less than twenty minutes! Amazing!

Offer so much and do so little.

Very helpful... clean nice people.

Very fast service

The workers in this office act like they are doing you a favor. The last two times I have gone someone has a attitude specially if you ask questions beyond what I guess they expect you too.

Very nice friendly staff, but very disappointed in company policy in not accepting visa debit check card. Ive never experienced any professional place of business that operates this way.

Always great here thats why am a member and policy holder

Ive been a member for 45yrs now and been to many AAA offices. But, Diamond Bar is by far the friendliest, efficent and there is absolutely no wait time here. I highly recommend them.

Friendly, Polite and Genuine Concern.

Service it’s great, fastest,I went there to renew my plates and took them 2 minutes to make it done.

Very fast and friendly service.

Went here to pay registration and get tags for my car. Very quick and easy visit!

Telephone service was very good in person to take care of my business not good retired first responder disabled treated very harshly and rude by a heavy set Mexican I guess he thought he was working on a concentration camp be careful to elderly not professional at all

Service was Excellent & well organized! Rachel was awesome was in & out within 15 minutes!

Bery helpfull people in n out within 15min.👍👍

They are just reliable and great I love them

Great service. Was in and out within 10 minutes. Well organized. Safety precautions in place also.

Quick...Professional and friendly

New call in automation, it works!Someone stole my license plate it told me what I needed before coming in. ⭐⭐⭐⭐

Very organized and Saturday service is very convenient

Went to get our registration and there was no line. So glad we could avoid going to the DMV.

Member for 52 years. That should tell you how I feel l about AAA.

Went in and out in no time, always great service at AAA and the employees are nice. Location followed the regulations and were on point to keep people safe when providing great service. I went in for notary services.

MAJORITY OF THE EMPLOYEES VERY FRIENDLY AND VERY HELPFUL

Great, friendly service and strong COVID-19 protocols

I had the plates stolen from my car, this location does dmv services. The process was quick, I filled out my papers, paid and was in and out in about 10 minutes

Very Helpful people. Always a great experience when I come in.

Very helpful with positive attitude

I can do most business in AAA instead of DMV. The membership fee worth it.

Good service with easy access

Always excellent friendly service

Riva Saqr is a fantastic travel agent. Im handicapped and she prepares each trip with care and detail for my family and I. We have a lot of trust in her. I have no doubt that without her knowledge and ability to plan ahead of time for me I wouldnt be having the travel experiences with my family that I am now. Thank You!

Great service

Always takes care of business. Been a AAA member for years. Whenever I need to get something done, whether its DMV-related services or get something notarized, they get it done fast and right.

It was great to go to this local AAA office. It was great to go there to get my registration and tags, I didnt know I can go there to get everything I needed. The staff were great and help me with everything. I would definitely go back any time to get what I need instead of standing in line and waiting and sitting at the DMV.

Better than DMV👌

Went in for a notary and was helped right away. You dont need to make an appointment. It turns out many of their employees are notaries and theres always one available. That was fast!

It was awesome I had to get my registration done on my car. I was in and out in less than 10 minutes. Very efficient professional and service with smile. If you have driver license make sure you have AAA Membership it comes with peace of mind for you and your loved ones.Save time and money. 🌹

Friendly and fast service

Scheduling an appointment for behind the wheel driving has been a complete hassle. Charged $25 to change locations when lessons havent taken place. Would not recommend at all!!!

Was able to change title on car in about 10 minutes. Saved me the trouble of waiting to schedule an appointment or wait for hours at DMV

Great customer service and no lines

Got my car tag easy in and out it took me 10 min if had gone to DMV it probably be 3 to 4 hour.

Excellent service and this facility was instrumental in conducting driving lessons for teens. The location is close to the 57 freeway. Driving school instructors were brave and knew how to teach scared teens.In addition, many DMV services can be completed here---no need to stand in line or wait for your number to be called for registration some time later. Car title matters or booking a vacation are on their list of services.AAA calls members by name not a number. Notice the sound investment offerings. Do keep in mind to buy travel packages/movie tickets and insurance. No need to mention the excellent towing packages.

Renewed my registration in under 15 min on a Saturday

The customer service team was very helpful and there was not a long wait. I got in and out in no time.

Best AAA! Friendly and fast service. I was in and out with my auto transfer very quickly. :)

Great service every time and you can get multiple things done at the same place. They should take over DMV.

Diamond Bar location small but one hundred times better service than Redlands location

Update my Auto insurance information in 5 mins. Great and professional services.

Do I really have to give ANY stars? Workers are nice until you realize they are manipulating you.

Nice and prompt services!

I came here many times for many different needs and always been taken care of in a welcoming way

Good customer service.

Fantastic Service for renewing car registration. It blows going to the dmv out of the water. Lol Very quick, efficient, and most importantly friendly. Jennifer Naranjo made my day so much easier than I had anticipated. Great location all around.

This location has always impressed me with the efficiency of those working there.

Love it no others ins. Can beat AAA

Please please veto and do not get insurance through triple AAA or auto club. They have NEVER had our backs. They go out of their way to find ways to wiggle out of paying for anything. If a shopping cart hits your car or someones does and you have Uninsured......guess what??? NOT COVERED.if you have collision or uninsured and you hit a tree or wall GUESS WHAT? Not covered. If you have a seperate tow pack or a regular road side assistance with triple A will they tow your car from a tow yard to your house NOPE you have to hire another company to do that!!!!over 30 years of dedicated business with them MEANS NOTHING.I feel sick to my stomach. I am going to smear them inline and to everyone I can. SCREW triple AAA. I hope they go out of business next. we are being charged 600 bucks because they let our car sit there for a week in a tow yard and we called every day trying to find out what the eff was going on and no one would call is back and now we are stuck with a 600 bill at the tow yard thats ISNT COVERED!

Great service as usual

Beats the DMV

Great

Won in Arcadia very clean and nice people in and out parking it’s ok 👍

Safety first excellence service

The AAA store has always been a good substitution for having to waste your time standing at the DMV, why go and wait hours in a crowded, understaffed building with hundreds of other impatient people, when you can just pop over to your nearest AAA store and get what couldve taken 2 hours to do, get done in at least 30 minutes

Very friendly service and quick got in and out within 15 minutes great place

Fantastic resort with all the amenities you can ask for

The best insurance out there. I love how I dont have to go through the dmv,I can go through them.

In and out! Beats visiting the DMV any day!

Staff treat all customer great

Fantastic service!!

They are good at giving you information, lousy at resolving anything. I had a vin number typo from my previous insurance and the agent assisting me could not fugure out how to change it on her computer. She advised me on going to the dealer to fix the mixup, I had to drive to the El Monte branch where they resolved the error and gave me my tags.

Great service

Great location not a long wait here less than 10 minutes with 4 people in front of me. friendly and efficient counter people.

Ending up switching to another company based on poor customer service experiences.

Best customer service

Well informed customer service.

Exiting the insurance and deducting the money .the managent is very bad company .

Clean, helpful and courteous workers.

The staff is extremely helpful and they give lots of information when it comes to auto registration.