Great service! Simon is one of the best agents in the area. Ive been his client for many years and he is always responsive and professional. Every question you will have will be explained thoroughly with his in-depth knowledge. Keep it up! 5-star recommendation for Simon Tan.

Rita is our familys agent and shes always been helpful and incredibly kind. She treat each customer with the utmost care and really care about what we need vs. What we think we want, finding us the best prices possible. The quality of service cannot be compared to other agencies weve had. Thank you! We are in good hands.

Have been with Vicky Chens State Farm office over 10 years. Very satisfied with their services. Vicky is knowledgable on all kinds of policies and she helps us save a lot. Rita is friendly and patience, very easy to work with. This office speaks fluent languages on English, Mandarin Chinese, Cantonese and even Shanghai! Its hard to find an office provide similar services like them. Highly recommended!

Simon is the best agent I have ever seen who helps me with car insurance for more than 2 years and is always responsive and professional. I have been very happy with his service.

Vicky has been a great agent to help my family with cars and home insurance for 8 years. She is always responsive and helping us to solve issues quickly and professionally. We have been very happy with her service.

An amazing team with so much experience! Rita was super responsive and helped answer questions quickly and provided great advice. Great communication and consistent with their friendly customer service and ability to get things processed fast! Love this team!

What make Vickys office different from the others is the people. I am a State Farm customer for many years, and had changed to different locations in the past. By far, this office has given me the upmost customer service. I recently had a major plumbing issue in my house and had called the office seeking for assistance. My agent Miss Ina had given me knowledgeable advises and directed me step by step to resolve my issue. Not only that, she called me a few weeks later to follow up on me to see if my problem had been fixed. I highly recommend this office to everyone simply because they care for their customers.

Rita is very helpful & efficient on my question s & needs for the car insurance. She is very friendly & I will surely recommend my friends to her.

Simon has been a great agent to help my family with cars and home insurance.Have been using their services for years.Great service every time.Highly recommend!

The staff is so easy and efficient to work with. Always response timely to my questions or concerns. Rita was very helpful when she explained my policy to me.

Simon Tan was helping me with my husband’s life insurance, very nice and professional 👍

Vicky is always professional in helping us. She answers questions promptly and in a way that is always satisfactory. We feel comfortable in going to her for anything insurance related. We have been working with her for 20 years now and we are so glad to have Vickys expertise and help.

My family and I have been with Ina from State Farm for many years now and she provides a wonderful service! She is always ready to answer our questions and provide us with information in a timely manner as well as with a friendly attitude. Each time has been an efficient and pleasant experience and I cannot recommend her services enough!

The insurance agents, Vicky and Rita, were swift to assist me with setting up an insurance for a vehicle that has been suspended for years (due to prolonged non-operational status). They educated me on the insurance overage process with patience. The vehicle is now ready to be registered again and have it suspension removed. I can’t thank you enough.

Rita is very nice to introduse policy and regulations in insurance and help us to find good packages. She could find the valuable products and update new messages for my families, such as student discont information to let us enjoy good services and cheaper insurance fee.Very thanks Rita and other staffs from Vickys office

Great service as always. I have better understanding after detailed explanation from Rita. She also helped me saved extra 2% on my policy. Thank you!

Great professionalism! Ever since we switched to State Farm, Ina goes above and beyond to address any concerns that we have. I would highly recommend Vicky and her team.

My family and I have been using Vicky and her team for years. They have always been helpful and responsive to our needs. Most recently I dealt with Ina to update our auto policy, she answered all questions we had and explained what changed she was making. If you are looking for an agent I would recommend Vicky and her team.

I have been receiving assistance from Vickey and her team since I bought my first vehicle. Throughout my experience with them, I can assure they are professional and responsive. And the most important thing is they understand what you need and advise with respect to that. Every time before I contact them, I would have known they can solve my problems. Five stars for sure!

Amazing service each and every time. Im very old school so I always call in to pay my Bill and the representative Rita Chen is always so happy and just knows how to brighten your day . From the time she answers the phone to the the time you finish its always so positive. Thank you Rita for all your hard work and always helping me with anything I need . Vicky Chens State Farm is the best !!!! Thank you for amazing service throughout the years !!!!!Hua sheng Liao

Good service.good agent really helpful and good discount.

Very good service. Rita helped me a lot. highly recommend!

Great services provided by Rita. Really professional and helpful for any insurance policies’ uncertainty or concerns.

Experience agents on site to assist your needs, 10+years client cant go wrong. go Rita. keep up the good work.

Her team always response on timely manner. I always deal with Ina and she is fantastic, always get to me promptly and even weekend. Very knowledgeable and get to the point with good service. I highly recommend Vicky and her team. Thank you!

Good services, efficient & detail informations provided, quick response

Great service always from Vicky & Rita.They are phenomenal on savings and also in providing solutions on a personal level.Come here for all of your commercial or personal insurance needs!

Vicky and her assistant Nikki did a great job helping me with every insurance. They respond to my request on time and with great care. It was always a pleasure to work with them. And they always give the best offer. Strongly recommend!

I recently bought a new place and needed home owners insurance for my property. I decided to come here and it was great. Vicky and her team was extremely welcoming and assisted me the second I walked through the door. Her team is super knowledgeable and was able to get me set up with a policy that matched my needs in no time. Her team was able to answer all the questions I had at the time as well as after my policy was set up as my condominium has a lot of edge cases that I want to be sure insurance can protect me from.Thanks again for all your help guys!

Awesome agent! We bought insurance for two cars, saved a lot of costs! Miss Ina is a super nice and efficient person! She not only helped us to buy the new insurance, but also assisted us to cancel the previous orders. I really appreciate her professional services!

I have had the pleasure of working with my agent Daniel for a few months now as my parents have been clients of Vicky’s for years. When I decided it was time to get my own policy, not only did Daniel make it easy, I was so shocked by the premium price he was able to get for me. As I am only 19 years old, even going to insurance companies like Mercury where they are known for having lower premiums, I received a better price with more coverage through Daniel than any other quote. Not only do I have full coverage, but I feel safe in knowing that I will always be aware of when any information is changed. Overall, I definitely recommend going through Daniel as he will provide you with unbeatable service and prices.

This State Farm is the best one that there is! We have been with Vicky and her staff for many years and there’s a reason for that. Vicky is friendly and always does her best to give us the best service possible. We have the best rate for our car insurance out of any other place. Shout out to Daniel as well! Awesome cheerful guy, he talked me through my car insurance and was super helpful and patient with all the questions that I had (I am not afraid to ask a lot of questions). It made the process entirely stress free and I felt comfortable when I left!

This office is great! They’ve been nothing but quick, responsive, and extremely helpful. Knowledgeable staff and they’re very friendly. They’re very good with communication via phone text or email too which is a big plus. I love their customer service and strongly recommend them to everyone for all your insurance needs! Definitely loved being with them instead of their other insurance competitors!

We worked with Vicky and Nikki for the insurance at our new apartments. They are very professional and helpful. The process went very smooth and transparent. I am very satisfied with their service.

I have had homeowner insurance with Vicky for 3 years now. Vicky and her team are great. Their services are awesome. Recently Ina works with me to get rental property insurance and auto insurance. She is knowledgeable, patient and was able to offer me good prices for both property and auto insurances. I strongly recommend this office to anyone looking for insurance

Rita was extremely helpful and passionate in regards to finding the best quote for me, very responsive and professional, If your looking for life or auto insurance Rita is the person you should be looking for ! Thank you Rita and your team for helping me out especially during this crisis!

I moved from IL to CA in 2013 and needed a reliable local agent and Vicky, along with her team, have not disappointed. I have saved immensely over the years with their multi-line discounts and safe driver program. I have also been fortunate enough not to need to file a claim, however I feel like I am in no better hands when/if that day comes when I actually need them.

Have been using their services for years. Vicky and her term is always professional and knowledgeable!! Thanks Rita for her patient and professional to answer all my questions last week. Highly recommend Vicky and her team !!

Vicky Chens State Farm office has been my preferred insurance agent for years. Vicky and Daniel has always been incredibly helpful to assist me with any inquiries. They offer many way to get in touch with them, and theyre quick to respond too. All my interactions with them have been pleasant.

Agent Rita Chen helped me a lot. I was introduced by a friend, and through the phone, Rita asked my details and sent many quotes based on my requests. The price is competitive and the service is great. Have my first car, and now is insured and READY to GOOOOO! Thanks

This office is great! Vicky and her team have been very helpful and knowledgeable throughout my process of receiving insurance coverage. I have only been a customer for four months, but it feels like years because of the friendliness and excellent customer service. I would recommend Vicky’s office to anyone willing to read or listen and have already recommended her to some of my friends!

Vicky and her team are excellent! My family has been with them for years now. My experience working with them has always been very easy and informative. Daniel helped me recently and always answered my calls and answered all my questions. I highly recommend Vicky and her great team!

Vicky and her team have always been incredibly helpful and easy to work with. Insurance can be confusing and complicated, but they consistently provide clear information. Im appreciative that they often provide multiple options and recommendations. Ive tried navigating other options online, but talking to one of them via e-mail or phone has been the best route Ive taken!

Was referred to Vicky and her office as a clear, concise, and helpful source for insurance services and honestly, I was not disappointed. The agent provided a great list of benefits provided by State Farm and took the time to answer all the questions I had regarding what policy would work best for me. It made an otherwise daunting task of getting insurance quite easy and simplistic. What a relief. Thank You!

Vicky and her team are excellent! My family has been with them for years now. My experience working with them has always been very easy and informative. Ina have been helping our family for all these years and things couldn’t be any simpler. Thanks for the help!

Recently switched insurance company to State Farm. Vicky Chens State Farm office has made it a good experience. Vicky and Daniel are friendly, courteous and professional. They assisted me with policy quotes and are quick to respond to my questions. Overall, my interactions with them have been pleasant.

Has been Vickys customer for so many years. She and her staff always offer great customer service. Most importantly, they always do their best to provide the best price possible. Really help my family save a lot of money. I truly recommend this insurance agency.

Vicky has put together a phenomenal team to help her customers. We have been customers here for many many years and the quality of service has never changed. Vicky always gets to know her customers on a personal level and her team is also very knowledgeable. I was helped by daniel this time around and once again, it was a smooth transaction. Thanks Daniel! Its also a bonus that we get cards every year for the holidays, nice touch!

This office is great! Vicky and her team are always very responsive and knowledgeable. Even if my question is simple they are willing to spend time to get all my question answer. I truly recommend this insurance agency.

Good agent! Highly recommend for auto insurance. The auto insurance is cheaper than others. And they respond messages super fast.

They are always willing to help. Especially the agent, Rita, always explains things to me clearly with patient. I enjoy the service and will recommend them to my friends.

Vicky Chen and her team are great! Their customer service is awesome. My agent is Brenden. Hes super nice and was super helpful with my situation. Helped me get the best possible outcome. I highly recommend you stop by and check them out!

I have been a proud member of State Farm Insurance for over 15 years now. Vicky and her team have been very knowledgeable and helpful to me whether I have had questions about my policy or if I was in an accident. I highly recommend to all friends and family to purchase State Farm Insurance. Vicky Chen State Farm Insurance had a great reputation.

My entire experience with this office was amazing. It was an all around 5 star experience from the second I stepped into the office until the moment I left. Thank you to Vicky and Daniel for helping me out!

This agency is by far THE BEST ever. People are always so friendly and patient over the phone and respond promptly to all my emails. And I want to thank Frank Wang especially. Not only he took good care of all the changes with my familys auto insurance, but he is also very through and clear in explaining anything that we dont understand. Thank you so much Frank!

I’ve had StateFarm coverage for a little over a year. I like the fact that Daniel Deng has always been a great help. To be fair anyone there always helps out a great deal. I am glad I made the switch. Daniel has saved me money and given me the best coverage possible!! Definitely give them a call...

This office is pretty good. Vicky and her team get the job done. I drive 40 miles out of my way just to come here for service because they get the job done. I used to get service from a fellow unnamed insurance company and they were good, but not as good as State Farm and especially this office here because Vicky Chen and her team get the job done.

Im coming up on two years with State Farm next month and have had nothing to complain about. Brendan helped me find the right policy to fit my needs when it came to coverage and what I could work with financially. Since I was new to the whole insurance thing, Brendan was able to answer and explain anything that I had questions about. Highly recommend coming here!

This office as a whole is friendly and consistently responsive to any issues that I may have. They do try to minimize your vehicle premium as best they can, which is a good quality to have in an insurance agency. I definitely recommend!

Vicky and her team care about the customers, they make you feel like family. For example, Rita not only provides professional advices, very patiently answers all my questions and concerns within a timely manner, but also cares about every memeber in my family. Really appreciate their efforts.

The staff is very awesome and nice. They try to find the best possible deals for you so you can save money. They are very reliable and were always there to help me with my auto insurance. Frank is very AWESOME and helped me save about $500. Statefarm is the best insurance for students. Thank you guys!!

We have been with Vicky Chen since we moved to California. Shes very helpful with my dad whenever he has questions. Also, she provides our family the best quote when possible. Its good to be able to depend on an agent whom my family can trust.

Great Service! Help us asap without any delay. I really enjoy their service. Good price for the service you are getting!.

The best customer service experience Ive ever had with an insurance company. My agent Brendan helped me find the right life policy for me and walked me through the entire process. He was really friendly and knowledgeable. Id definitely recommend that anyone who is in the market for insurance call them. Ask for Brendan, he made my experience a breeze. Thanks Vicky Chen Insurance!

This office is very helpful and I feel like Im getting good coverage and at the right price. This is a big brand so I know if something happens Ill be okay. I would recommend Vickys office to anyone reading!

Vicky is professional and resourceful, always helping me get the best rates with multiple vehicle/house and good driver discounts. Even if we havent talked for a while, she seems to remember the details of my coverage. She responds to emails quickly and provides all around great service!

I have been using this agency for a least 7 years. Vicky always gives me good advice regarding different insurance policy. Vicky and her team are really helpful and patient to answer my questions. Their service is really great. Definitely recommend to all my friends and anyone who is in need for new insurance policy.

We have worked with Vicky Chen for many years now. Vicky and her entire office staff is extremely helpful and always quick with their response. Great rates as well which makes it even better! We would highly recommend you make a phone call to Vicky and see if she can help you out with all your insurance needs! Thanks Vicky for everything you do for us!

We have our four cars insurance, house insurance, and life insurance under the same agent, Vicky Y Chen. She is a caring and considerate agent who always answers and solves our problems in a short time. She even sends a greeting card to us every year, which makes my husband and I feel like we have a friend instead of knowing her as an insurance agent. We very appreciate her help and support, and we would recommend her to our friends.

I was referred by a friend to this office and was extremely happy with the quality of service. Im really satisfied with how much money Im saving but still getting great coverage, especially me being quite young. I was taken care of by Vickys team member, Brendan. I highly recommend them for any of your insurance needs.

Been with vickys insurance office for years! She and her people always provide me and my family with the best customer service. Anytime we have a question or concern they dont hesitate to help us out. Thank you for helping us out through out these years. You guys are awesome and were not going anywhere! For anyone looking for insurance, Vicky is the place to go and see!

My wife (Carol) has been using StateFarm for years and she introduced me to Vickys agency when we met. I have to said that an excellent insurance agent can really helps you save a lot of money and time. Currently, we have both auto and house insurances with Vicky and also my parents are insured with them. We are extremely satisfy with her service and will definitely refer more friends/family to her.

I was referred to State Farm specifically Vicky Chen through someone I trust immensely. I was unhappy with my current insurance, the cost and the communication. From the moment I was in touch they were on it, Vicky and her coworker Daniel, very accommodating, willing to explain what I did not fully understand, got my monthly down by about $50 a month. They are what customer service is all about. They are transparent and an absolute pleasure to work with them.

This office has a great team! Vicky is very friendly and knowledgeable. State Farm is definitely not the cheapest insurance but its definitely the team I want to be on if I ever need help.

I walked into this office hesitant to make any decisions. I walked out with all of the insurances. Vicky and her team could sell cheese to a cheese farmer AND teach that cheese farmer a thing or two about cheeses. You wont be disappointed putting your faith in these people. Like the State Farm motto says, youre in good hands.

I love how they response my emails and messages quickly. Whenever I have question, they always patiently and passionately answer me and try everything they could to help me and my family. Great customer service!! Thanks!!

Before coming to this agency, I had no idea how insurance worked. Brendan was very knowledgable and patient with me. He was able to answer all of my questions about different types of insurance (workers comp, car, life, etc) and gave me quotes promptly. Thank you for your excellent customer service. I would recommend this agency to everyone!

Brendan and Vicky were always great at responding to all my questions. They were prompt, knowledgable, and I am satisfied with my purchase. Everything was quick and easy, just as it should be. Vicky has been my parents agent for years and Ill gladly stick with both her and Brendan. Keep up the good work.

We had car insurance with Vicky Chen State Farm agency for many years. We are very happy with car insurance needs. Any time you need help they are there for you. So I recommend Vicky Chen to friends and family.Mr. Rana and Mrs. Rana

Vickys office is highly recommended! Her staff is very professional and takes time to help you develop the right insurance plan. Cost is important but the coverage for me and my family is way more important. I went to Vickys staff for Life Insurance, im really glad they took the time to explain whats the best option for me.

Brenden made the switch from my old insurance to State Farm so easy. He took care of all the arrangements. When I first asked for a quote, he was not pushy in getting me to switch, rather encouraged me to research and compare.Rare to find these types of agents. Highly recommend!

Vicky handles all my insurance needs with professionalism. She is extremely knowledgeable and the best part is she is always available when you need her. Thank you Vicky!

I have been with Vicky for almost 5 years, very happy with her services. My family and friends saw how she manages customer relationship with me, and switched from their previous agency to her too! The moment they pick up my call, they already have pulled out all the information in the system, I never need to check my VIN number of License plate, just pick up the phone and call! She and her team are patient, quick to respond, and remembers you as a person.

I dislike insurance companies as a rule. In my prior experience, they are unhelpful and rarely seem to work to help you. Not so at this office. I have been using their insurance for over a year now and have few complaints beyond the fact that auto insurance is compulsory in California, which is no fault of theirs. Ask for Daniel. He will go above and beyond to get you a better rate.

Love This location. Very helpful team that responds right away. They do a great job of taking care of all of your insurance needs!

The office is great! Vickys rep, Brendan helped me start my Auto insurance and even saved me some money with their mileage discounts and packaging with Life insurance. I totally recommend anyone reading this to give them a call. Lots of companies only want your money but Vickys office definitely wants your trust.

I have been in business with Vicky for like 8 years. When it goes to insurance issue, Vicky would be the first name popping out of my mind. And Frank, her associate, is always there to help. He is a nice, patient guy working with passionate enthusiasm. Highly recommend.

This State Farm location is excellent! From the beginning, the transaction process was smooth and pretty much done via email, which was extremely convenient. Also, there was no hassle from the agents, specifically Brendan. He was very nice, knowledgeable, and helpful too! Highly recommmend this location!

Thank you for all your help Brendan and Vicky. We appreciate your time and knowledge! Highly recommend this office for any kind of insurance!

I am an international students. And I have a car insurance with Vicky Chen State Farm agency. They provide a reasonable price but high quality service. If you are looking for an insurance agent, I will recommend Vicky Chen to you.Che-Wei Chang

When I decided to go with Vicky’s Insurance Agency one of her team members broke down everything for me. They also responded back to all inquiries that I had in a timely fashion. I would would most definitely recommend this agency to someone!!

Ive always had an easy time working with Vicky and her staff. I worked with Thomas before and now work with Alex. They process my payments very quickly and easily and respond to my requests in a timely manner. I have and will continue to refer friends to them.

I switch my home and auto insurance to Vicky Chen today, it save me $1500 per year.excellent services from Mr. Frank Wang also save me a lot of time.Our family been live in City of Diamond Bar for the past 26 years, we always believewe should give the business to our local business first to support our community.if you are Diamond Bar resident and need to shop for your insurance, I stronglyrecommend you to go to Vicky Chen.Janet Hsieh

My experience with Vicky Chens State Farm office has been top notch, I always get quick responses when sending emails to their office. I have all 3 of my cars insured by Vicky. Thanks Vicky for all your help!!

I would avoid work with Vicky. Very rude and over priced.

Frank helped me got the maximum coverage of the car insurance as he can plus the renters insurance. He evaluate the prior quote that I had in another insurance company and compare with State Farm. He described every coverage in detail so that I can understand the benefit I have when choosing the new policy.

I have using Vickys service for a while and she provide great services. She is great with all my questions and concerns. Her staffs are also reliable and friendly.

My family and I have been with Vicky for over 10 years. Weve been more than happy with the service that her and her staff have provided us throughout the years. Prompt service and always looking out for our best interest.

All my family members have a car insurance with Vicky Chen state farm agency. They do every effort to satisfy customers needs and help us deal with any situation. if you need to find an insurance agent, I will highly recommend Vicky Chen to you!!!Andy Shen.

Vicky State Farm insurance office is so helpful and respectful. They helped me to get my right insurance and make right decisions.