I work with Priscilla directly and she goes above and beyond to help me. Not to mention, she is also very patient, professional, courteous, and knowledgeable.Although I’ve never worked with other agents on a claim, I can tell that they are very customer-centric. Because whenever I call/have some general questions, they are very courteous and helpful as well!All I can say is if you’re comparing rates and looking to switch to another insurance provider, you should consider agents from this office! Pick up that phone. Give them a try. Go!

I absolutely love the people at this office!!I Yesterday Michelle helped me to resolve an issue with a online payment transaction for my homeowner insurance and I appreciate her time and attention to this matter!! I have been a customer here for more than 10 years or so and any issue I have ever had with my whole family auto and home insurance has been resolved in a timely manner. Patrick and his team are extremely professional and take care of their clients. Every interaction I have had with his team has been amazing. This team represents State Farm on a high level, I highly recommend this agency to anyone thats looking. Please keep up the great work. Big thank you to Michelle for a quick turnaround time for one of my requests, amazing customer service!

Julia is the best agent I’ve worked with! She is very knowledgeable, friendly and honest. I had difficulty finding home owners insurance because my home is located in the hills. State Farm offered good coverage at a very good rate. Julia suggested options that saved me money on all 3 of my policies. I also spoke with Priscilla on occasion and she was also very friendly and knowledgeable. Julia has always taken time to explain something whenever I called with questions. I’d highly recommend them to anyone.

Patrick and his staffs Michelle, Priscilla, Manie and Julia are particularly helpful. They always take the time to assess my situation and offer affordable options for me and my family. Periodically they call to make sure my coverage is still appropriate for my needs and make me aware of potential discounts. Theyre not pushy like other companies. They strive to meet individual needs. Thank you so much for your thoughtfulness all the time. You guys are amazing!!! I highly recommend Patrick Lau and his team members.

Great customer service. Thank you Priscilla for assisting me with home & auto policies.

I just switched my auto, home and umbrella insurance from Farmers agency to State Farm Patrick Lau office. Never thought much about insurance agents until I met Michelle who is hands-down the best insurance staff that I have ever worked with. She is trustworthy, super responsive, and an amazing problem solver. Her focus on customer service is the best in the business. For example, she proactively helped me to report a claim then kept track on the information. She puts customers first! Another example, she helped me resolve my proof of homeowner insurance to my mortgage lender in rush. She just can get things done correctly and quickly for mr that makes my life so much easier!

Their office is always there to help, very dedicated and nice staffs. Through this pandemic as they are ready for customers come in office, wear mask, sanitize hand, wipe surface clean, and practice social distance all the time that make me feel safe and comfortable to have a discussion about my personal financial plan with Patrick. Even though they all wear mask but I still can see their big smile behind the mask. The pandemic hasn’t affected team morale, attitude and performance at all. I won’t worry no more about setting up an appointment with them to review my insurance coverage and ask for financial advise.

Best insurance agency office I have been Staffs are the BEST!! Always offering to help and always there by your side! They provide a better coverage for our auto home plus umbrella insurance with reasonable pricing compare with my current policies so that I decided to switch my auto and home insurance from Traveller to Statefarm. If you are looking for a better option to make a change. Highly recommend come to this office. You won’t be disappointed!!

So glad I found Patrick Lau office. Profession and passion for all our family needs, not only for our cars,home, but also for bringing me a umbrella with additional liability protection as we have 2 teenagers young drivers.... Plus go further to help us with our investment for our retirement life. Michelle, Julia,Manie, Priscilla provide awesome service they always respond quickly to ALL my questions also make sure that we have the best deal. I feel like Patrick and his team is definitely looking out for me. I have also referred others to here and they have the same feedback. Even when if I am not in the southern California area, they can still help us out. If you are not working with Patrick and his team. You MUST have a try!!!!

Personal touch & caring service are value I treasure. Besides State Farm’s reliable/quality products, this office allows my occasional urgent needs in making copies & notarized documents for me, I’d known all their staff throughout the years, of course. All these FREE assistance & patience are way beyond their call of duty for loyal customers! 我從內心表示我對他們的感謝 🙏🙏🙏。 祝福你們！

They are very helpful. Michelle takes the time to assess my situation and offer affordable options of my car homeowner umbrella life insurance for me and my family consideration. Periodically she call to remind me about payment to make sure coverage is good and make me aware of potential discounts. She is not pushy like other companies. She strive to meet individual needs.

I would highly recommend Patrick Lau State Farm Insurance Agency. They have always been there for me. I been with them over 20 years!! Prompt and Courteous! Priscilla is my main contact and she has been awesome to deal with. Mr. Patrick Lau is very professional and really cares about his clients. If you need any type of insurance, please give a call to Patrick Lau’s State Farm Insurance!!!!

Everyone in the office has went above and beyond customer satisfaction!! I got rear ended accident on Monday. Michelle has been awesome at walking together with each single step from beginning to end. Not only continually displays a professional and kind disposition, but also followed through on any request or question I had in a prompt manner and is so pleasant to work with. Honestly, we did have from time to time shopped other Insurance companies for our auto, home, rental property insurance however we believe there is no other company that can provide this customer service as well as competitive rates. I highly recommend State Farm Patrick Lau as your insurance agent.

I transferred my auto and home insurance to Patrick’s office from Mercury. I am happy for that move, not only because the price but also the professional service. All team members Julia, Priscilla, Manie and Michelle perform excellent work always responds to my questions in timely manner answering all my concerns. If you are looking for great professional service I highly recommend Patrick Lau office!

Phenomenal service! One of the workers, Priscilla, was very helpful in answering all of my questions in a professional and friendly manner! Along with this, all of the staff here are super welcoming and patient to help me in my transition to this State Farm location. I’ve recently switched to this State Farm and I can say I’m here to stay for the long run. Highly recommend!

Although State Farm as a company may have a good business model, Patrick and the staffs in this office Priscilla Michelle,Julia,Manie are what makes it outstanding! They not only do their jobs for taking care of our auto, renter, life insurance exceedingly well, but also invest in us on a personal level. Always professional, they make you feel as though they actually care about you as a family. Thank you all for always being there for us.

Super helpful and quick. Getting a life and auto insurance policy with them is quick and State Farm is a great company for when emergencies happen. Patrick Lau office is great. I love Michelle she makes sure to keep their office in my mind and makes sure we get policies quickly and emailed fast.

Positive: Professionalism, ResponsivenessI purchase Home Insurance, Life Insurance & whole family auto insurance from State Farm insurance more than 10 years. Pricilla was the one who helped me set up those insurance policy. She go through all the policy for me & explained to me in detail. Sometimes, she will give me multiple option to save more money on my insurances. If you ever need anyone to assist you with your insurance, look for Priscilla. Super helpful, patient and knowledgeable.

I went to their office on yesterday for my life insurance and mutual funds 10:30 appointment with Patrick. I couldn’t be happier with my visit with him. He took the time to answer my all questions that I had, and i also made a few small adjustments that he was able to help us with on the spot. Too many times clients only offer criticism, I wanted to take just a moment to share that Patrick Lau is a wonderful agent and his team members as well.

I love this office very much. I have my car home and life insurance with Patrick, Michelle, Julia, Priscilla, Manie... Everyone is so friendly and happy. Greet you and help you as soon as you walk in and direct you to exactly where you need to be. They are just as great over the phone as well! I Highly recommend Patrick Lau office to anyone.

Priscilla in the office is specially professional and patient. She helps me to take care of my business insurance policy in LA, efficient on processing all my requests. It really helps a lot on my business and I dont need to worry about anything. All the other office staffs are super nice as well and Im glad to have State Farm! Thanks a lot!

My experience with this office has been immaculate. Patrick as are the representatives Michelle Manie Julia Priscilla are very friendly and helpful. They make sure you get the best for the right price. I would refer this office to anyone. My experience has been awesome!👏👏👏👏👏

I have been working with Patrick Lau for over 20 years. Priscilla is my favorite agent! She is attentive, prompt and helpful. She goes over all the policies detail by detail making sure you understand your policy. They make sure you get the most bang for your buck.

This is definitely the go-to office when it comes to insurance. Doesnt matter if its for auto, home, or life. They will take their time to make sure all your questions are answered, and provide the best policy for you. I have been with them for over 20 years. Many thanks to Michelle, Patrick for the VIP service through out alllll these years.!!!

Such a great office to work with! Patrick and his team members Michelle, Manie, Priscilla, and Julia are always friendly & willing to assist with all my insurance questions! They will go into every detail with me to make sure I wont miss any benefit I can get from StateFarm. They always help me to save money and at the same time get the best way to protect my benefits and interest. I feel extra secure because I know I am being covered and someone is always there to have you cover.

State Farm agent Mr Patrick Lau, my agent for decades. Patrick, a certified Chartered Financial Consultant (ChFC) the Advanced Financial Planning. I transfer my 401K from previous employment into State Farm mutual funds, I like that my account is easy access and Patrick is always there to answer questions anytime I need to. It’s wonderful!

I enjoyed the great services from Priscilla on all my insurance needs including auto, home and earthquake insurance. Thank you very much, Priscilla! You provide very good recommendations and clear explanations. It is a pleasure working with you!

I switched to State Farm insurance when i first purchase my car. Pricilla was the one who helped me set up my car insurance. She went over the detail of my package and give me multiple option to save more money on my insurance. If you ever need anyone to assist you with your insurance, look for Priscilla. Super helpful, patient and knowledgeable.

I have been with this office many years and they always provide professional services. Priscilla recently helps me to negotiate my home insurance and assist me with most informed insurance policy. I am very satisfied with their service.

Finding out our car was a total Loss, couldn’t of been handled any better by anyone. Michelle went above and beyond to help me and to get everything finalized. We were so impressed with this super animate, positive, professional, friendly, thoughtful, and faithfulness staff member. Not to menchine just a really nice sweet person. Great atmosphere, love the new building, love this lovely team. Thank you so much Patrick, Julia Priscilla, Manie, and Michelle for all your help and hard work!!

Selflessness love in this office. I’ve been known Michelle for 6 years and used to be staying with Farmers insurance for many years till my friend got involved a car accident while she was driving my car on Friday night. As my Farmers agent office was closed so I called Michelle right away. Even though I am NOT a State Farm customer. She was still guided and helped me over the weekend including a Sunday. She walked me throughout the entire claim process super patiently. Her response was always quick on phone conversation or text. She even ran extra miles to arrange me a tow, to find me a body shop around, to follow up the status progressively, and kept encouraging me everything will be fine. What she done was really touching. Loving people unconditionally without return thats the reason why I decided to switch my insurance to State Farm. I very enjoy to work with Patrick, his awesome team Julia, Priscilla, Manie and State farm as a whole. God bless you.

I have been insured by Patrick for years! Priscilla, the agent under Patrick, has been amazing and responsive to my claims throughout the years. I had price check with other insurance companies, and Patricks rate is very competitive. Would definitely recommend to my friends to get insured at Patricks.

A huge shout out and Thank you to Michelle. She helped turn a normally inconvenient trip to the office into an informative and pleasant visit over the phone during pandemic period. Her pleasant attitude and thoughtful mind was refreshing. I have been a client of State Farm for so many years now with my auto homeowner life insurance and will be for many more as long as people like Michelle are part of the team! You also can tell the entire team here really treat customers like family. Thank you Patrick, Michelle, Julis, Priscilla, and Manie.

Patrick and his team Michelle, Julia, Priscilla, Manie are extremely friendly, helpful, and passionate in regards to finding the best quote for me very responsive and professional. If your looking for insurance Patrick Lau is the place where you should be going for ! I really appreciate Patrick and your team for helping me out especially during pandemic period. Thank you Patrick, and your amazing crews.

This office is awesome great! Michelle, Julia, Manie & Priscilla. Each of them has been nothing but responsive, extremely helpful, knowledgeable and super friendly to take care of our car and home insurance for my whole family. They doing very good with communication via phone text or email too which is a big plus. I love their customer service very much and strongly recommend them to everyone for all your insurance needs! Thank you Patrick, Michelle, Julia, Manie, Priscilla. You guys are super!!!!!!!!!

Very professional and responsive to my calls. Staff has a good sense of humor so I enjoy visiting with them. If there is a problem they will try help, not just give you another number to call and send you on you way. Very good service.

Priscilla is a very detail oriented professional insurance agent. She provides many useful tips and packages that minimize my expenses in different insurance policies. AAA+

It was such a pleasure working with Priscilla . She’s knowledgeable, responsive, professional, so nice and always have the clients best interest. I feel safe knowing she is there for us always.

Knowledgeable staff with responsive handlings. I called to shop around among different insurance offices, several places had recording. Patrick Lau’s office gave me a competitive quote on my cars at my first call. They also offered financial review for my family as well. With savings from multi-line discount, I got extra life policy for my children. What a thoughtful operation with caring touch!I referred my parents to insure with them too, I’m confident my parents are in good hands when it comes to service. They transfer home & rental policy to this office. Glad my parents are happy too.

Patrick is an excellent State Farm agent. He and his staff are very professional and courteous. Michelle is especially nice and helpful. I would highly recommend their service.

Patrick’s office is great on life and mutual fund products. Priscilla is specifically very helpful on helping me reviewing my life policy and make sure I fully understand, and Patrick is so experienced on mutual fund products. My whole family have IRA accounts with this office. Thanks, Patrick and Priscilla, and everyone in the office!

Great service, great agent. Five stars to Priscilla. She has been very helpful and always patient. Highly recommend!

Julia is the best! Shes always happy to help whenever I have questions about my car and home insurance. She is awesome and I love working with her.

Priscilla is very professional and knows her craft. She helped me find the best deal and solved my issues. Would recommend her to anyone.

My family and I have been with Patrick Laus State Farm office for many years. I highly recommend getting in touch with Julia with any insurance needs. She is good-spirited, informative, professional, and provides great customer service.

Been working with Priscilla for almost 5 years. She’s really helpful and care about the customers concerns. Moreover, all of the staffs are professional and very attentive. I will definitely recommend using State Farm.

After 7 years in USA, we are very happy that we met this agent, very professional, trustable.We have shifted our Work Comp, Liability insurance also Auto insurance to them; they provided us professional service and save money for us.My agent is nice lady Priscilla Feng.值得信赖的Agent！！

Patrick Lau has been my insurance agent for over 20 years. Really appreciate his teams outstanding and professional service. I highly recommend his service to anyone looking for a new insurance carrier.

Great office to work with. Patrick is very professional at what hedoes. Michelle is very resourceful and great manner. Will help youwith your insurance needs.

My agent is very responsive and very detail-oriented with my policies. with their professional suggestions, I was able to pick the best ones suited my situation. they helped with both of my car and home insurance coverage!

Julia is my favorite agent! She is attentive, prompt and helpful. I have been working with Julia for over 10 years on different policies. She is your go to agent! Highly recommend

All of the staffs are professional and very friendly. They care about their customers and always very helpful. I have been working with Julia for almost 20 years and she is the best!

We have been with this insurance agent for 20 years. The office staffs are friendly and humble, they offer very professional services and advises. We are happy with their insurance service

My agent is Priscilla Feng, she been very help for me in a professional way that I can’t remember how many years, is great have a Insurance agent like her, Give me all the professional support that I need, I am so glad and proud to introduce her to my Friends, because I know she will give it all to them, I am glad I got the chance to say thank you to her and State Farm, you really are good neighbor👍👍👍

Patricks agency has excellent service. He reviewed my life insurance with me and explained all the benefits of having it. I really enjoy working with his agency.

Very enthusiastic, patient and professional to help customers solve problems, every time they encounter insurance-related problems, we can fully answer them. Very professional company, my insurance service expert, I will always trust and use your service, sincere thanks Provide us with such a caring service.Deng

I have been with State farm more specifically Patrick Lau office for several years and they are the best insurance office I have ever dealt with they have always answered any of my questions and have been very knowledgeable in their field.I would recommend State farm and Patrick Lau office 100%. Thank you Patrick, Julia, Priscilla, Manie, and Michelle for all your great service .

Special thank for Michelle gave me a wake-up call. I was noticed that i am not as prepared for the unexpected as i thought and prompted me to get a life insurance with State Farm for the first time in my life as the COVID-19 pandemic and my friends injured by a car accident.... Everyone in this office is pleasant, helpful, professional, and looked out for my BEST INTEREST --- all while giving me realistic suggestions and plan around based on a true picture of my financial health to figure out what type of life insurance I need and to consider what I have in place to support loved ones. Right after, I decided to switch my auto insurance from Esurance and plus to get a renter insurance with State Farm too. Probably the smartest decision I made!!! Now I have peace of my mind with protection across-the-board. Thank you Patrick, Michelle, Priscilla, Julia and Manie for watching over me and supporting me always. State Farm is the best !!!!

Excellent customer service. Julia, Michelle and Priscilla they truly have my best interest in mind - checking my auto insurance renter life insurance discounts, making sure I have enough coverage, introducing me to additional products that are offered, & all while keeping my budget in mind - for these reasons I highly recommend Patrick Lau office.

I will recommend this location State Farm agent Julia, very helpful, diligent and many mores to all my friends and relatives. Thank you so much!

Patrick Lau and his staff members really help people every step of the way in life. They help arrange insurance plans and do financial planning by setting up proper life insurance. When I got a new house and car, they were there and they were very helpful.

No matter what I’ve needed help with my car and home insurance everyone in this office has been very helpful and always get things done in a timely manner! Special thanks to Julia, Priscilla, Manie, Michelle for being so professional and helpful 👍👍

EFFICIENT & RELIABLE I can TRUST. I’m always running late in making payments, their staff Julia, Manie, Pricsilla, Michelle or Patrick consistently sending me reminders for me to reinstate, they worry I will be driving car without coverage. With my busy schedules working few jobs, their reminders are super valuable to me. Thank YOU guys!

Priscilla Feng in this firm is the reason that I have been using State Farm for my insurance policies including car, home and rental properties. Shes professional, responsive, and really taking care of me as if I were one of her own family members. Highly recommend!

Priscilla has been my insurance agent and I truly appreciate her patience and knowledge! I always feel welcome when I come into the office and she is always friendly and willing to help.

Happy to insured all my car & home insurance with Patricks office, they are all friendly and professional, always give me best options & advise on my insurance business, Ive referred a few friends to them and will continue to do so in the future.

Yes, I like Priscilla, she is very helpful and a nice lady! I will recommend my relatives and friends to switch to State Farm. Ask for Priscilla Feng for help! By May Lo

I have been working with Patrick’s office for over 15 years. The service from Julia is professional and qualified. Beside the house and vehicle insurance, now we are start working on the coming life health insurance as well. 5 stars for sure!

I have all my insurance and retirement investments in State Farm agent Patrick Lau’s office for 20+ years. From my contact with his staff, they showed courteous, understanding and listen closely to your views. They are clients oriented and give sound advice to you anytime you need. To name a few of his staff: Julia, Manie, Priscilla, Michelle are all very professional insurance workers in this field.Patric Lau has profound knowledge in insurance and retirement investments. He is always ready to approach clients and give appropriate advice to your needs. His sound advice on retirement investments is one of the best in town. I am well satisfied with his office on handling of my insurance and investment needs and I strongly recommend you to approach this office for your insurance and retirement needs.Hin C

I have never had to use my insurance before and then months ago happened. I got flat tire on my car so I called my agent office to see what my options where. Michelle was very friendly and helpful. She walked me through reporting the emergency road side service claim and I learned things from what I didnt know. After speaking to her I decided to file my first claim. She set up the call to help me to report a claim and kept tracking status for me afterward to make sure if everything was going smoothly. I never enjoyed paying car insurance but STATEFARM really have your back. Next step is getting my house insurance through them! Thank you everyone at the Patrick Lau office — Patrick,Priscilla, Julia, Manie and Michelle for looking out for me and taking a good care of me. I really appreciate it. May God bless you all.

I have been with Patrick since 1991 for all my insurances (houses, cars, umbrella) as well as life insurance and mutual funds. All his staff members (Julia, Manie, Percila ...) are very friendly, responsive and professional. Most of my relatives are also using Patricks service since then! I strongly recommend Patricks service to all! Ray Wong

An agent named Julia was really helpful and informational during the time of my accident. She was very professional and patiently helping me get through the process and it was very appreciated.

I have been with State Farm a few years now. I was able to reach Priscilla when ever I had questions regarding my policies or issues. She would give me several recommendations for shops when I needed things fixed for my cars based on feed backs she gets from her other clients

Priscilla is very knowledgeable, professional, responsive...All that you are looking for. She was with another State Farm office a few years back, I like her so much and I literally followed her after knowing she works in Patrick Laus office. She is my agent for over 8 years and she will continue to be my agent!

I have my auto and hone insurances with Manie at Patrick Lau office. Manie has provided great options for the coverage of both insurances to meet my needs. She is professional and quick response.

Priscilla is very professional. She is knowledgeable about the business, always courteous and responsive to provide the best solution for me. She is absolutely the best agent!

Julia is very patient and responsive regarding my questions and concerns. She also offers very honest and professional opinions. I would recommend her to people.

5 stars to my agent Priscilla, she’s patient, easy-going and detail-oriented. It absolutely comfortable working with her.

Priscilla is a very knowledgeable agent, enthusiastic and willing to help, I am very impressed by her.I am grateful for her service.Jin Huang

Ive been with Patrick Lau State Farm Insurance for many many years, all of their employees have great customer service, Manie and Julia has been super helpful with all my insurance needs for all of my properties and cars, I highly recommend them.

Michele is super helpful I’ve known her for a long time and she is extremely helpful! The best worker in the office!! :)

Patrick and his staff are extremely knowledgeable about any insurance product, especially life insurance. Always a pleasure speaking with the team!

I bought insurance with other insurance companies before. Since I re-insured here, my home insurance, auto insurance, etc. are all here, because I have got a comprehensive insurance service, and many questions have been perfectly answered. I trust this company very much.

Patrick is so experienced on mutual fund and investment management, I rollover my IRA to his office a few years ago and the value keeps growing steadily, thanks Patrick.

Compare few Agency, Patrick Lau Agency is the most professional Agency I work trough. The rep is very patient to answer my questions and help me do many analysis.

I share the news with Michelle that we brought our new family member Yuzu home. She reminded me that getting a pet insurance can be an important decision—-have to purchase it at the right time and to pick a company I really trust, especially if we want to insure Yuzu for several years. Luckily, we might not know without her reminder that State Farm also carry pets insurance. We have car and homeowner with Statefarm. Now we are working on getting pet insurance for Yuzu. Thank you Michelle for bringing it to our attention. :)

Julia is a patient and professional agent. She helped me and my family with all of our insurance needs for the past years. Thank you so much.

Our experience is very wonderfull. Everyone at this office is very friendly and very helpful as soon as every time you walk through the door there is a very pleasent atmosphere. They make us feel very welcomed and comfortable. Michelle, Julia, Priscilla and Manie are very nice, and sweet always make it easy for us and I strongly recommend State Farm and Patrick Lau office to anyone looking for insurance plans and advises Thank you Patrick, Michelle, Julia, Priscilla and Manie for all your great service and support!

My personal greatest friends.and professional agent for Ms. Julia Ng & Manie Hsu, & Micelles ⋯etc., who they are currently in the Patrick Liu’s office, they are always with very very wonderful service for me。 Especially Julia Ng who I’m following her the best service over for 20 years. Thank you for your survey.

Patrick is very patient in explaining the coverages of my auto, homeowner and earthquake insurance to me. He told me that liability section of the homeowner insurance covers me any where in the world if I cause injury to others unintentionally. I never know that, and thank you Patrick for sharing with me of how universal the liability coverage is.

All of the staff members are kind and patient, speaking English, Cantonese, and Mandarin Chinese. Very flexible and willing to work with you to fit your needs.

Priscilla helps me to set up my homeowner insurance and advise the importance of life insurance, so my whole family is well protected. Thanks, Priscilla.

Patrick Lau has been mine and my familys agent for over 35 years. He has never once let us down and has not just been a fountain of good advice and never ending knowledge and support, but also been a good friend for me and my family. Whenever there is something that we need he is there for us and will exceed even more of our expectations.

Good service, reasonable price, I became a long term customer of the agent for the service of the representative, Priscilla Feng.

Priscilla has been my insurance agent for over 4 years now and I truly appreciate her patience and caring attitude when dealing with my cases. There’s many reasons why I haven’t switched to a different insurance agency and she is one of the main reasons why.

Priscilla was great to work with, very communicative, professional and responsive to all my questions! I highly recommend!

I switched to State Farm because Pricilla was very patient with me. She took time to explain to me the coverages. Thank you Pricilla.

If I have an accident, this team helps me file the claim and tells me what to do afterwards. Priscilla especially helped me a lot throughout my claim. Ever since the first day I had an accident, Ive never felt so comfortable and at ease when theres a claim.

Patrick is very knowledgeable about mutual funds and other financial products. I’ll call him whenever I have a question.

Priscilla is literally one of the most professional insurance agent that will get you the best rates possible.Whenever I call, I speak with her and she always make things so simple to take care of. Thank you for all you do!!!