Marios service was top notch. He went above & beyond to make sure all of our needs were met efficiently & in a timely manner. I would recommend him to anybody, & would use his services again. Thank you, Mario, for making a hectic day much less stressful!Kathy & Edie
Big Toe was great! If I had to spend $338 dollars again to retrieve my vehicle from an impound lot, it would definitely be Big Toe. I was going to purchase a dining room table, but who the heck needs that?! It was my fault for parking at Sushi Harbor (8th & Ash) thinking it was my dilapidated apartment complex. They should pay me for the number of mice I have humanely put down on their side walk while walking my dog.
Mario was professional, friendly, and efficient! AAA engaged Big Toe towing to help tow our car.Mario was in the area. He called beforehand to figure out what was going on, arrived as indicated, was efficient with getting the tow, and gave me a ride. He also ensured that the car was placed as desired at the destination.It was a pleasant and quick, on an otherwise stressful evening. Thanks, Mario!
Had amazing service from Big Toe Towing last night. KW picked up my car off the highway in the middle of the night, was incredibly mindful about my personal safety, and even helped diagnose potential issues with my car. My car was towed to the destination promptly and received service the next morning. Can’t recommend Bug Toe Towing and KW enough!
I had to have my van towed today unfortunately but they came out and helped me within 30 minutes of calling. The guy was super kind and that alone made me feel a lot better about my situation. Thank yall. The gal that I talked with over the phone was nice as well.
Hands down best tow service I ever used .I Called up Big Tow needed my car towed from Dacono to Lakewood .They dispatched Mario who went above and beyond the call of duty To make sure my vehicle was brought to me safe and in a timely manner, very respectful, timely, and Profesional. Thank you Big Toe and thanks Mario I will be using yall if I ever need a TOE keep up the Good work .Much love and respect
Big toe towing was amazing! They showed up promptly and were gracious in supporting me with ease, grace & swiftness. Also showed me a photo of their strategic parking if my car! Highly recommend using Mario.
Thank you Mario.Did a great job towing Rusty 😁
Mario was great! On time and very careful while loading my low riding car onto the flatbed. He went above and beyond. My son and I appreciate your hard work.
As my first time with a completely dead battery on our electric car, I wasn’t sure if the driver would have the right equipment or the know-how to get it positioned close enough to our charger when we got it home. I was so pleased with the way Mario handled our vehicle and ensured a smooth roll right into place! He was quick and professional, exactly what I needed after a long afternoon. Thanks for the best we could ask for out of a situation like this! Kudos, Mario!
I called to get my car picked up since it wasn’t starting. They told me it was going to be a hour and fourth-five minutes for pick up. Which was fine. How ever they took over 3 hours to pick it up. I didn’t receive a call saying anything about delays or any calls for status updates. Then lastly they didn’t leave my keys in the car. They had to drop off my keys the next day.
I had to have my tool truck towed to a shop. Mario showed up and got right to getting my truck onto his flatbed. I was beyond nervous, my entire life is that truck and all of the tools inside. Mario assured me that he would make sure everything went good. Once he got to the shop, he shot me a text to let me know he made it. I could not be more satisfied with the service that Jason & Mario at Big Toe provided me. This is the 2nd time Ive had to use them in the last 3 weeks. Roger towed me the 1st time and he was also amazing! Very thorough and professional. Their prices are more than fair and they provide VERY dependable service. They will be my go to towing company from now on!
I can not say enough about Mario at Big Toe Towing. My sons truck broke down in such a way that he was half way into the street and we could not move the truck. After dealing with another towing company, being strung along for over two hours, our insurance sent out Big Toe. Mario contacted us right away, he gave us his name (the other place didnt even do that small courtesy), told us everything would be ok, and he would be to us within 30 minutes. Mario took the extra time to explain what he was doing and ensure he did the tow properly so as not to further damage the tire and front end of the truck. He was friendly, courteous and very knowledgeable and professional. I would not hesitate to call Big Toe Towing for any future towing needs!
I think big toe towing needs to work on their communication. I understand times are hard with covid and that I might not be able to ride with a tow truck driver as we used to in normal times. But when I was told that someone had agreed that I could ride with them and that they would be there in an hour and 90 minutes later I was still sitting in my car stranded Mario came to my rescue, and we worked out something that was comfortable for us. My five stars is specifically for Mario who was very professional, kind, compassionate, and experienced with what he was doing. Thank you Mario!
This was a while ago They towed my car one day that i was parked at club karma for a concert they said I wasn’t supposed to be parked there but dude there was dozens of cars parked there. My bumper popped out when they towed the car and I didn’t notice until the next morning. Till today about 2 years later my bumper is still bad.
The owner Jason and his tech Clayton did a fantastic job of transporting our 45’ Motorcoach. They were extremely sensitive to our concerns. They took their time and were very careful.Big Toe is the best! If you need a big towing or transport job in the Denve4 area, I highly recommend them! 👍👍👍👍
My son was involved in an accident at the end of our street. He was visiting me for the first time in a year. So here is the short version of a rough end to the day.After having the first tow company show up and say he couldnt do the tow because the car could not be put into neutral and was locked with the front axel badly damaged my sons mom found Mario online and he showed up in the exact same type of truck and handled the tow with ease. After I told him the car was dead and we can not get it into neutral he showed his expertise in style and bounced the car off his truck in the perfect spot in front of our house. He was very professional and I was impressed with the skills he showed in handling this tow. Highly recommend this company and especially Mario.
Gary showed up with an amazing smile that immediately changed my attitude. He was professional and reassured me that he was going to excellent care of my son’s first car. I highly recommend Big Toe Towing and be sure to ask for Gary!
I had to call AAA tonight. My jeep just wasnt running right. They called out Big Toe Towing to come pick up my jeep. First of all the driver (Mario) he called me right away. Kept me updated on where and when he would be at my location. He was definitely very professional, and efficient at his job. Great customer service! These guys are Awesome! I would definitely recommend them to anyone.
This place is great! Jason came out to help me on towing my horse trailer after my truck broke down and he is a life saver… I am still shocked the owner heard about my problem and knew that all his drivers were busy but took time out of his day to come help me. What an AMAZING company. Hands down will always use them.
I was very happy with Chris’s service today! He showed up on time and prepared to help with a recovery situation. He was professional, responsive, and easy to work with. We will be calling Big Toe Towing for our towing needs in the future! Thanks again! You guys helped us through a stressful situation.
8/1/21......My motorhome was broke down near my home. There was a hiccup or 2 getting a guy to me. Not a problem. Driver showed up. I believe his name was Phil. All smiles. He noticed my fuel pump wasnt hooked up and he offered to fix it in the spot. I had bigger problems. He as knowledgeable, patient, and courteous. This was a difficult job. He had to get into and out of tight alleys and parking spaces. Never once showed signs of losing his cool. Everything was done right the first time. I cannot say enough nice things about Phil. 5 stars to the power of 5. Fabulous service.
This place and our driver Clayton was awesome and very professional! They went above and beyond to help us get our truck and 5th wheel toed. They fixed our truck and got us back on the road to home!!
Mario called to let us know he was on his way and was very professional. We were towing a vehicle that was leaking oil and he was very aware not to let the vehicle run for a long period of time. We would definitely recommend this tow company again.
Gary arrived friendly and knowledgeable. He was ready to help and had various solutions for my towing issues. Insurance paid for my first tow and when i had to pay for my own i requested Gary directly. A1 service and care. Thanks Gary!
When my car died twice in one week I was so frustrated, but Mario came to my rescue after the second time and I felt immediate relief that I was in good hands. He was very clear in communication, super efficient and so kind. He towed my car over 15 miles for me and I was thankfully able to have the shop he dropped it at fix my car. Being stuck on the side of the road in the dark after a long work day is never fun, but I felt secure knowing my car was getting to its destination safely. Thank you so much, Mario!
Mario was extremely professional and helped to diagnose our issue as well as tow our truck back to our house with great precision. Highly recommended!
I used Big Toe Towing tonight because my jeep wouldn’t start. Mario was amazing, professional fast and efficient. He was extremely friendly. I would highly recommend this company. He also had an extremely clean truck which in my opinion Reflects very well on the company and shows pride. Thank you Mario.
We drove a 16,000lb forklift off the sidewalk onto the grass and sunk it down to the frame. The normal tow truck I called first shredded his winch cable trying to pull it out. Brian showed up about an hour after I called with the big rig and had it out in about 10 minutes. On time. Professional. Reasonable price. Thanks Guys!
Mario was fantastic. He arrived in a timely manner and was extremely observant as well as helpful from the start!Thanks again Mario!!! 🤣
Mario came out and rescued me earlier tonight, after being stuck at a red light for two hours. I will definitely call him if I need help again!
Mario serviced my lockout request in a profedsio nal and yes, humorous manner. I later saw him assisting in rescuing a run away dog. Hes simply a beautiful brother. Thks my man! MJ
Jason & His Team have been providing top notch towing services for our Denver based Performance Facility over the last 8yrs! Thank you Big Toe Towing for always making sure our customer’s high end vehicles arrive to & from safely! We look forward to a long lasting relationship and appreciate your incredible fleet of Tow Rigs! Highly recommend if you’re ever needing a Tow!
Big Toe Towing towed our 42 Diesel Pusher Motorhome out of a small campground. This service was top notch. The dispatcher answered numerous panic phone calls from me with professionalism and courtesy. Four towing companies turned us down; Big Toe said yes immediately and scheduled the service. The tow technician was prompt, texted us with arrival ETA and was very competent. He had us hooked up and towed to a service center within 3 hours. Cant thank these folks enough!!!
My CV axle fell out and in a parking lot and I had to use AAA for towing. They quoted me an hour and a half wait, and Mario from big tow was there in about twenty minutes. Because my wheel fell off, it was definitely a complicated job, but he figured it out and got it back to the shop without any problems. Definitely professional and has a lot of experience, would highly recommend.
Friendly service good price
Thank you so much Mario for your kindness! You helped make a very uncomfortable experience better. Thank you!
We had an electric car die just short of our next charger. Chris from Big Toe Towing was very helpful and knowledgeable on how to both jumpstart and tow the car safely and quickly to the charger. We even learned a couple of things about the car we didnt know before!
Friendly service only tow company that showed up on time
I had a great experience, would recommend to others.
These guys were awesome, reasonably priced, no surprise charges, great at communicating with me every step of the way. CC was a fantastic tow operator to work with, kind and understanding. It’s never fun to have car problems and need a tow and service, but CC and Big Tow made things easy and quick, and on a snow day no less.
This company is amazing. We had a tow company scheduled to come out for days, and at the last second they no called no showed us and wouldnt answer. We called Big Toe and not only did they give us a cheaper price, they showed up within an hour. Our driver, John, went above and beyond and was very careful with our car while loading and delivering it. He even helped push the car into the shop when we got there. I will never use another tow company, they have customers for life!
Great guys Took great care of my vehicle and helped me out in my time of need. Thanks for all you do.
Called to pick up tractor and they came out quick . Thanks guys
I can not say enough about Mario, very good experience, very professional, and great customer service! Would definitely recommend using this company.
This past week after getting in an accident Mario saved the day! He showed up to tow the car and came quicker than the quoted time. He was friendly and professional. Would highly recommend this company to anyone!
Worst company ever. Can’t even find where car is never open when come to pick it up. Unprofessional and condescending.
The driver of the Colorado flag wrecker saved me today he is a true hero and a vary smart professional it was a pleasure riding with him. Thank you for everything!
Just had the family VW van towed from our house for repairs. Gary from Big Toe was great! He was punctual, professional, knowledgeable and friendly. Hope I don’t need a tow again for awhile, but if I do I’ll call Big Toe and ask for Gary.
Not recommended for mountain towing or adverse conditions. The employees were inexperienced, negligent, and were swearing at the customer, witnesses, and those whose property they damaged. Big Toe spent 36 hours towing one vehicle half a block; they tried to charge $10,000 for what should have been a $300, 3hr job.This company put their straps on a 35ft Aspen in front of our house without our knowledge and pulled it down across the street. They abandoned their customer at 11:30pm and did not return until 1:30pm the next day. It was 10 degree weather. We let him sleep at our home in the middle of a pandemic because we felt for his situation.I’ve read the reply by this company and am not surprised. We have footage of an employee swearing at the customer and witnesses. As for the lack of honesty, we have recordings of the customer reporting the situation to Subaru and requesting the tow company put in chains. None of this was headed by Big Toe. The lack of proper communication within Big Toe is not the customers fault. Again, this is not surprising, as during the entire 36 hr ordeal, Big Toe blames the customer, the property owners and the terrain for every mistake they made. As for the $10,000 quote, this was said by Jason, the owner, on Dec 31, 2020. He was hoping to extort this money from the road side assistance company, but was unsuccessful.Read the replies by this company, and other reviewers, and see how they treat people for yourself.
My night was upsetting after my car had died out, however Mario was so dope made me smile! What I needed! Definitely recommended 🙏🏽. Thank you!!!!!!
They were great! Came on time and easy to work with!
Mario Enriquez did an AMAZING JOB!!! very helpful would definitely use this company again.
Fast(isn’t that a requirement?) and professional (I wish this was a requirement!) no games no fuss. Sat late tow to a shop- I’m just a guy from Nola on his way home..thanks dean.
Towed our car on the highway at night. Fast, friendly, and considerate..Highly recommend.
This guy is great. He has pulled me out of two ditches.. once in March and once today. Very nice and professional. I would highly recommend.
They showed up with a nice rig that definitely got the job done. Gave me a flat rate which was awesome. The driver was real helpful, nice, and did a really good job. Recommend these dudes for sure.
These guys were on top of everything. Quick and easy process with no damage and a super pleasant attitude from the driver.Strongly recommend this service when youre in need.
I had this company tow my motorcycle to a mechanic on January 16th at 1:30. The tow drivers name was Koda the truck info was MC116747, license plate #AFFC40The driver drove past my garage, I attempted to waive him down. He didn’t see me. He called my phone, he was yelling and screaming profanities and threatening violence. He was angry because I wasn’t at the entrance o my garage waiving him down properlyHe turned around and pulled up to me he insulted me verbally and threatened to attack me.He parked his truck and ran at me. He got in my face and threatened to kill me! I backed away slowly and attempted to deescalate the situation but he was too irrational. I asked him to leave, he didn’t. He calmed down enough to load up the motorcycle. I was to afraid of him to protest. He is an extremely violent person.
They pulled my van out of a ditch and were willing to get a special truck able to handle it.
These guys are awesome. Highly recommend. I had a tire blow out in a heavy snow storm in the mountains a few months back. Jason came and picked me up and took care of me. I was in an f550 with a service body/crane and he drug me back into town. My fleet service dropped the ball and made an appointment at a shop that was closed. I live in Greeley and couldn’t leave my truck outside of the shop they wanted me to. We had no luck with any shops that would replace the valve stems and re mount the tires. Jason took me to his shop, called up his mechanic, who was at home, and drove over with the correct stems. We were in the snow swapping the valve stems and manually mounting both rear tires at 8:30pm. I ended up making it home that night and not having to leave my truck full of tools in a bad area. He could have easily dropped me off at the indicated location per his work order and just gotten paid. Jason and his crew went above and beyond for me that night. Jason runs a tight ship and I am very thankful for him and his guys.
John good recorey and kept me in formed from tinia lucaro
This towing company rocked! My 97 f250 broke down with a motorcycle on the back. Big Toe helped me with everything. Worry free experience. Very professional.
I was out of town and unfortunately my older RV broke down in a very busy area. I feel so lucky to have such a conscientious tow truck driver, LARRY, come to tow my RV. Very proficiently he was able to access my RV configuration of tanks and get my RV out of there stress free to the repair shop. Thank you Larry and Big Toe Towing! I really appreciate it!
I was setup with Big Toe Towing through roadside assistance early today. They kept in very good contact, arrived early, and were very professional. Edgar, our tow truck driver did a fantastic job!UPDATE:Ended up having to have them come out again today to tow our Subaru again to a different location. This time our tow truck driver was John. Had another excellent experience. He was on-time and very professional. Thank you for guys for making a difficult situation easier to handle.
My 32 diesel Class A RV broke down on the highway. Big Toe came to my rescue. From the moment he pulled up I felt safe. From the professional way he interacted with me to having the right equipment to do the job. I will definitely use them again (though I hope I never have to). Thank you!
Jason and Clayton are awesome!!! Jason answered right away on a Sunday morning and Clayton showed up a couple of hours later. We were in our 36 foot motorhome stranded as it would not start. We were in the mountains in a very remote campground and parked in a rather difficult spot to be towed out but this did not stop Clayton!!!! He was so helpful, extremely knowledgeable, really personable, very professional. I highly recommend this company!!!!
Not only was Larry a great driver (super friendly and professional) but I left an item in his truck and Jason helped me get it back. It wasnt an expensive item, but he was patient and very timely. It was much appreciated and I highly recommend this company. Excellent customer service all around. Thank you.
Had to have my semi towed and Clayton showed up (in horrible weather) with a smile on his face. He did a very quick hook up and got me to the repair shop in record time. Clayton is very personable and helpful as he answered all the questions I had! If Im ever in/near Denver again and need a tow I will definitely give you all a call!! Thanks Clayton and Big Toe Towing!!!!
Jason was very professional, knowledgeable and friendly. He safely towed our truck and slide-in camper about 15 miles to the campground we were staying in and waited while we off loaded the camper from the truck. He then towed our truck to a diesel shop where he quickly and proficiently unloaded it from his tow truck. He then gave us a ride to a gas station where we could get a ride to our other vehicle. We were very happy with his service and highly recommend him and Big Tow. Thanks Jason.
Great service I would use them again if ever needed.
Driver was very professional, courteous, and went above and beyond to help keep both me and my load safe. Dispatch was also excellent to deal with when I needed to contact them.
A good place for a tow.
This is the second time I’ve used this towing service. I will continue to use them if needed and recommend to anyone. Tonight my car stalled out in the middle of the road and Mario was there to help me out. He was super nice and ready to help. He brought my car to my apartment and rolled it off the truck and parked it for me. Thank you again for helping me! Still 10/10 recommend.John as great. Super nice guy. He got here faster then was expected. Helped me out with all of my problems. 10/10 recommend them.
The driver was very friendly and showed up quickly. Really loved the service and will use them in the future.
We needed to have our motor home towed from Denver to Limon. Larry showed up, he was very professional, he communicated well throughout the process, and was very knowledgeable. We would definitely use Big Toe Towing again and would definitely recommend Larry.
Excellent services. Driver was very friendly and helpful. As soon as he recieved the information for tow he called. Quick job easy tow. Would use Big Toe for all future needs.
Ricky Nelson is the best!
Larry, you are a bonafide life saver. This man will treat you professionally, courteously and will definitely make your day better.
Our truck broke down on a Sunday and Big Toe Towing arrived to provide assistance. Dean was awesome! He was professional, informative, and even made us laugh which helped to make a bad day better. He provided the kind of customer service that seems to be the exception these days.We recommend Big Toe Towing to anyone in need of roadside service or for emergency towing service.
I dont write many reviews, but Big Toe Towing got me out of quite a jam this evening. After a day of so much going wrong, our Jeep decided it was time to stop working. I attempted everything I could to get it to start again, and it wouldnt. Big Toe came along an hour faster than the AAA app estimated. After towing our Jeep home, it didnt want to leave the tow truck and figured that would be the time to not shift out of park or turn the steering wheel. As frustrating as the situation was, the guy from Big Toe stayed calm and positive throughout it all. He couldve gotten frustrated. I was frustrated with what our vehicle was doing and felt bad that he had to deal it, but he endured through situation and tried anything he could to solve the problem. Its an older vehicle, and he even managed to show it respect. I definitely recommend them!
If I could give 10 stars, I totally would! We were pulling a travel trailer from Spokane, WA to Houston, TX, and the trailer blew a wheel bearing about 20 miles outside of Limon, CO. These guys were the closest company that had the proper equipment to tow the trailer. Our roadside assistance company gave them the wrong info about our trailer. So they didn’t bring a big enough truck, but the driver improvised and chained the trailer axel up so he could tow it back the 20+ miles to town at 20mph. It was the middle of the night, he drove 2 hours to get to us after his shift was technically over. He totally could have just said he didn’t have the right equipment and left us there, but he truly wanted to help. So thankful to have found such GOOD PEOPLE when we needed it most!!
Jason was great. Very professional. My Class A motorhome was broken down on the side of the road. He kept me up to date on arrival time. Once there he quickly got it loaded on his flat bed. Amazing process for a vehicle that big. He then delivered it to the repair shop without a dent.
Larry helped me get my 2010 Honda Accord out of a ditch. He was very nice and helpful.
** AVOID THIS COMPANY AT ALL COSTS ** If I could give this company a negative 5 star, I would. I had a disabled Avis rental in the mountains that needed to be replaced with another vehicle on 28 December. After Big Toe Towing accepted the job, Aviss roadside assistance contractor provided their number so I could reach out and coordinate directly. I called them, Jason I believe, and he was very courteous on the first call. He said to call back in 2 hours as that was the estimate he provided to pick up the replacement vehicle at Avis. So I called 2 hours later. His driver wasnt even close to picking up the car and had no estimate when it would happen, he said I asked too many questions, he said he was going to cancel the job and then hung up on me. It was unbelievable. I only asked when his driver would be at Avis to pick up the vehicle since it was 11pm and I just wanted to know if I would need to stay up all night waiting for the replacement vehicle. He made up excuses and lied to me. Roadside assistance then called him back. He said he would take the job again. Then when they called him back 90 minutes later, he cancelled the job. So that was 3.5 hours wasted on Big Toe Towing with zero results. One of the most unprofessional companies I have ever dealt with. (The good news is that roadside assistance then put me in touch with Century Towing and they ROCKED it. Amazing service. Had the entire job done in less than 3 hours and my location in the mountains was 2 hours away.)
Did as directed with damaging the truck
Edgar came and picked up our F350 and dropped it off at the dealership for us so that I could take the baby home. Great service, professional, and helpful.
I was waiting on the side of the road for 3 hours. We called to get updates and they said they would give us a call back in 5 minutes. I waited and called again multiple times just for them to finally answer 1 hour later to just say they canceled the service.
Driver drove down wrong side of grocery parking lot, yelled at me, chased me through the lot, flipping me off. Cant recommend. D+.
I called at about 12:30am in a case of emergency asking a simple question, i then tried to call back and ask for an estimate when the phone was answered rudely with “no we don’t [gave answer to previous question] you’re calling the same number” when that’s not what we were calling back for in the first place. i hung up, they lost my service immediately.
Our roadside assistance contracted with them. We were told to wait 70 minutes and after that time they never showed up nor did they give us a call to let us know that they wouldn’t be showing up. And when we tried to contact them their mailbox was full. Our roadside assistance tried calling them at least 10 times with no answer and we were left hanging. It’s been four hours. Not only are we disgusted with their service but we are exhausted and still trying to figure out how to get home.
They arrived sooner then expected and the driver was friendly and efficient!
Last night 2/6/2020 last night I was chaining up for the dreaded Hwy 6 Loveland pass HC route. When your driver Jason stopped, he was helping XPO, and gave me much needed help. Ive only put chains on once before and that was in a parking lot.I cant thank him enough, and he wouldnt take and money from me.What an awesome company and what a great driver you have in him.Ive given your number to the other drivers.👍👍 Thanks Big Toe