Deborah was very informational and she was very welcoming. I would recommend anyone to come here and talk to Deborah. Thank You Deborah πβ€οΈ
Deborah the manager at public storage on Belville Road Daytona Beach took care of all my issues immediately. She has a very positive attitude and a great customer relationship. She knows her customers by name and. Is very attentive. She is truly number one
DEBORAH WAS VERY HELPFUL IN ANSWERING MY QUESTIONS AND EXPLAINED THE PRICE POINTS FOR THE UNITS. THE FACILITY AND UNITS WERE VERY CLEAN. ITS GREAT WHEN DEBORAH IS NICE TO THE CLIENTS. MAKES US FEEL WELCOME. WILL BE STORING MY STUFF HERE.
Not sure if this unit is the best. Wondering if anyone knows whether this company actually has access to every other storage companys information on availability in the state of Florida. My mom is paying four hundred a month for a unit in this facility and I can see daylight through the back wall and ceiling. They told her it was the only unit available in Volusia county except in Sanford from any storage provider.
Great service from the manager Deborah very helpful top notch
I am happy to say that I am very pleased with my experience at this particular location. The staff was very friendly and very helpful. I feel comfortable with my belongings being stored there and would definitely recommend this facility and location. The location is very clean and the service is very prompt and welcoming.
Just stopped in today (July 4th, 2021) and spoke with Deborah. She was extremely friendly and answered all of my questions and helped me out with the concern I had. I highly recommend Public Storage for any of your storage needs.Thank you again, Deborah. And also thank you to your manager for helping me as well.-Patrick
Deborah was very pleasant to deal with. Very prompt service and very helpful and professional. Will be continuing to do business with this company and location.
Great service by the manager, Deborah was full of great knowledge and was able to help me with any of my questions or concerns. I am just looking into a storage place and was recommended to rent her because of her. I will be renting here when I am ready for the big move. Thank you so very much for all the information and letting me know how this all works.
Just wanted to say how great I have always been welcomed when I come to this location when I need merchandise. Deborah has always helped give me the best deals when I need boxes and always a great conversation when my husband and I come in. She went above and beyond when we had to ship a package and was so helpful with helping us package it up and making sure it was well protected when it got shipped. I would have ended up paying even more just for the items and not have this great of a service. This will always be our go to places for package materials. Thanks for all the help Deborah. ββββββββββ
Needing to locate a storage unit quickly(same-day), Deborah was extremely prompt, helpful, and patient answering my questions re: rental details. Was able to get keys quickly, and unit, upon inspection, looked in great condition....most noted was it was clean/had been swept out prior to me taking possession. I wonβt hesitate to utilize the Beville location again, if needed.
Thanks Deborah for helping me out today. Great service. Would recommend.
I would recommend this facility to anyone in the area. It is clean, office is orderly, very helpful staff and excellent climate control in the units. It is easy to get to and parking for trucks and cars is ample. Please ask for Deborah and she will assist you.
Stopped in for pricing and Debra was very helpful and informative. Was also very friendly and great customer service oriented. When I decided what im doing, I will definitely come back and see Debra and get storage with you guys! Thank you Debra for a pleasant experience.
I want to thank Deborah for exceptional customer service! She answered my questions without hesitation and gave me details about the unit I was interested in. She didnt try to sell me something I didnt need. I was fully aware of charges and fees before I made my payment. Deborah took the time to explain the amount due yesterday, the December amount and the regular amount beginning in January. She showed me how to use the lock, which I recommend. Im confident in knowing I have affordable insurance for my items during my rental period. I walked away with the biggest smile ever!! Thank you Deborah!! You are an exceptional ambassador for Public Storage!!
Roberta is the best. Stayed behind after closing hours to help me get sorted. More help than I possibly couldve asked for. You guys rock π€ also, Roberta deserves a raise
I want to thank Deborah for the wonderful service. She answered all my questions with no hesitation. She was so knowledgeable about insurance and showed me space of the unit I was interested in. Will definitely recommend anyone for there storage needs. Thank you Deborah.
Just a shout out to the ladies in the office, Deborah and Roberta. You ladies have wonderful customer service skills and I would recommend this place to my friends and family because of the two of you. Thanks for all the help you provided me with my account.
The property manager is extremely rude and cuts you off when talking she has a idgaf attitude, she never wants to help she only tells you what she canβt do, she blames corporate for everything, like take ownership gain control and assist me with my concerns. Definitely calling corporate I see why itβs such a high turnover at the front desk
Poor management I have been trying to receive my money from them it has been 5 months now I was trying to be nice and I have waited too long to write my opinion about this place I go there almost every week for the past five months asking for (my money) and every week they say next week and blame the main company in CA for the delay, I have never been treated in such a poor way from any place as I have with public storage,π
Wanted to say that I had a great experience at this property with the manager Deborah. I would definitely recommend this place to all my friends and family if they needed a space. She was able to show me a good space and answered all my questions and concerns. Great customer service from her.
Praise The Lord. I had the best experience ever opening my new storage. Excellent Quality Customer Service I rate Miss Alexis 12 stars.
Wendy and Vicky were great. Excellent customer service and wonderful personalities. The process was quick and effortless. Thanks to them both!
Vickey, the manager, is awesome. She is very kind and helpful. The place is also very clean. I had a good experience there.
Awesome service always friendly and helpful.
The ladies there, Vickie and Wendy were very helpful and informative...pleasant and polilte... thank you for your help
Nice clean very nice staff
Malika has great customer service. I am more like a client and less like a customer. She remembers me every time I walk through the door!
Stopped in to get a fee moving items and the manager Deborah was really great. Gave me great service and Ill be sure to some back here for more things as I progress through all the packing I need to do.ππ
Debroah has been very helpful. Thank you.
Thank you Vickie! I appreciate people like you!
Alexis and Shawn were super friendly, and helpful!
I came in to buy boxes and the customer service was great. Nicole went above and beyond for me and even carried the boxes to my car for me since I couldnt carry them. Excellent customer service
Nicole was very helpful. I needed help picking out the right size boxes for my items and she went above and beyond for me. Excellent service
Ive used Public Storage in the past for many years. This is a nice facility although they could use more carts. Lil Debbie was terrific at orientation. This facility is different from any of the others I have used, its one central building. Its clean and suits my needs perfectly. Price is fair for what you get.
Great customer service from Tavel, the Regional manager. I was very upset, and dissatisfied with another Manager, and he quickly called me to resolve my issue.. I have to Thank him very much again for understanding listening and Helping me. i definitely appreciate what he did..
Stopped in at Public Storage purchased some moving supplies and a storage unit. Rachel was very helpful and knowledgeable. She got me the exact space I needed at the best price possible and made everything so easy auto pay makes everything so easy
The service was excellent. They even followed up with emails and a personal call from Nicole who was very helpful.Place was very clean and temperature proper. Some unexpected hidden charges however.Would reccommend.
From the moment I called the 1800 number, everyone was great. I believe the persons name was Arleen. - very informative. I made an appointment and went to the storage on Beville Rd. Everyone there was very kind and patient. I would recommend them to anyone that needed storage. My price was great. Thank you to everyone that assisted.
Nicole was extremely helpful and I will be back to buy more packing supplies from this store. Great customer service
Malika & Khaaliq great customer service I will be back!
Outstanding Service! The Storage Team of Debbie and Tracy provide personal storage opportunities to fit any need and any budget. Whether moving in or out, the same courteous service is provided, helping to ease this often stressful task. That plus the many storage solutions and sites available help the customer regardless of location. This location in particular is highly recommended..
Best storage experience ever!! Malika is very friendly, she made me feel like I was important and I know my belongings will be safe storing here. The property is clean and well lit. I will highly recommend this property to my friends and family. Thank you!!
Our appointment was for 10:00 am. We toured the unit, agreed to the rental terms, had the contract written up, and by 10:45 am we were back in our car headed out. This Public Storage is conveniently located for our needs. The office, property, and storage building are very clean and well-lit, and, we feel, very secure. Mary gave us the tour and wrote up the contract, but the other employee, Debra, was also very friendly and helpful.
Great customer service. Rachel is new but was very helpful. I wasnβt able to purchase storage today but she got me squared away with another storage unit for a very reasonable price!
What wonderful service here at this location. Tracy and Debbie were very friendly and helpful. The property is very clean and they have many products available to help with your move. I would definitely recommend this location!
They are great. The customer service is friendly and made me feel appreciated as a customer. The property manager Malika was knowledgable about all the offers and gave me the best price for my budget.
Tracy was wonderful! Very friendly, helpful and very knowledgeable! Very happy we went this property. Very clean and organized!! Totally recommend!
I had a very good experience at this location, Tracy is very helpful and made my move in a breeze! The location is perfect and the facility is clean. I would definitely recommend this place!
This is a very nice storage area. It is clean, safe and secure. The staff was fantastic and answered all my questions and stayed a little later to get me taken care of. In my opinion Pam and staff went above and beyond. I cannot say how pleased I was to work with attentive, and friendly people when it is hard to find that these days. Keep up the good work.
Khaaliq was very helpful ! I will be back
Nicole & Leslie were friendly and helpful. Not ready to store, comparing different storage places in area. They took the time to go over sizes and showed me a unit.
Alexis its the best.
Fantastic experience. Debbie and Cheri were amazing. They had answers to all my questions and made sure I walked out of that office with a smile on my face. They were super friendly and made it impossible to use anyone but Public Storage!!! I highly recommend this location!!
I had never used a public storage service until recently. Public Storage had been recommended. It is my pleasure to recommend this facility as a safe, clean space. Travis, the manager, was professional and kind every time I visited the facility. The staff is excellent--friendly, helpful, and patient! Thank you again for a wonderful service!
I was at this property yesterday and needed to ship something. I explained what I was shipping and Anne and Debbie were both very helpful and knowledgeable! They are box pros! They took me to exactly what I needed and made sure I had everything I needed and got me on my way! I appreciate their time and patience with me as it was right before closing.
They tell you everything upfront. Even if you sign up online they let you see the unit you selected in case you need to upgrade or downgrade on the spot so theres no aggressive salesmen tactics. They break down everything you are paying for so you know where each amount is coming from. Overall a super helpful and friendly staff that is really trying to help you out for your needs. Love the video surveillance of the facility too. Definitely a plus!
Malika provided me with great customer service! Very professional and timely with an issue I came across. Keep up the great work. Thanks!
I am wheel chair bound and just got a power chair. I had not been to my Public Storage unit since renting it months before. As a test of my ability to run the chair, a rehab tech accompanied me to my unit. Not familiar with exactly where the unit was inside the complex we stopped at the office and were greeted courteously by Debbie (an outgoing and personable addition for your Daytona Beach facility).I asked if there was a map showing how to get to the units and she said there was none but she brought out a hand-drawn map that a previous manager had drawn and with exacting directions showed us where to turn from the office and how many doors to go down and on which side the unit was on.The directions were easy to follow but when we got to the unit, while the key fit in the lock and turned it would not open the unit. My companion went back to the office and immediately Debbie was at our side showing us how to get into the unit.The lock would back out and the door opened under her skillful hands, but then would not go back into the slot. We all tried without luck. To solve the problem Debbie proposed installing a little piece of metal that allowed the slide to open and the door to rise but required a padlock (which I said I had).Debbie then took us back over to the office, showed us the contraption, told us what days she was on duty and that she would make a notation on my file of what had transpired and the fix for it.We couldnt have been more satisfied with her pleasing personality and willingness to go out of her way to help us. Your facility is immaculately maintained and near to my nursing home which is now an easy trip with the power chair. And if your other personnel are as courteous and friendly as Debbie, I rate you highly on my list of excellent places.I am so happy that I chose Public and discovered your gem of an associate who was so helpful and professional. I will certainly mention this to others in our 138 resident facility, many of whom have extra storage as well as power chairs.Thank you again for a wonderful experience.
I just make moved in today and had the pleasure of working with Anne and Tracey. They were super nice and helpful. Anne gave me a tour of the facility, and even gave me some tips on how to remember my gate code and how to NOT lose my lock key! There are so many storage options available and I couldnβt be more glad that I chose this location. Thanks ladies for the excellent service!
I would like to say that this was a most delightful experience thanks to Tracy! She helped us find a unit and provided great customer service. She clued us into the $1 special and showed us the unit and even offered to help us move our stuff. She went above and beyond, in my honest opinion!
Great customer service, good open hours and nice large sized units. Security is great too! If you ever have a concern about a unit the staff is very helpful in taking good care of you. Thanks!!
GREAT STORAGE WITH A WONDERFUL STAFF! ANGELA has been so very, very gracious and helpful! JOE was absolutely terrific on the phone when I reserved the unit and when our family arrived in town! It is clean, secure, easy to get to, and a great price! My husband, Mark, and I HIGHLY RECOMMEND PUBLIC STORAGE to store ones belongings safely and without worry! THANKS FOR MAKING OUR SERIOUSLY CRAZY MOVE A WHOLE LOT EASIER!!
By far the most respectful and helpful customer service! Tracy went above and beyond to make sure all needs were met. Unlike most businesses today where they want to just get you in and out, this service teams priority was the customers needs and that is very much appreciated!!
Customer Service at this store is excellent. The property manager is great.
Malika/Nicole were great they help me with all my merchandise needs I will be back
Malika/Nicole are awesome this like my fifth trip to buy merchandise and each time they have been very helpful
The property managers Tracy & Ann were extremely helpful in finding the perfect storage unit for our needs. They went above & beyond. We really appreciate their help. Thank you.
I loved working there. My boss Caleb, was the best. Miss the customers
Tracy & Debbie were very helpful and knowledgeable about storing my belongings. they had great tips that I hadn,t even thought of. This storage facility Is one of the cleanest of ever seen.
I rented a unit this morning. Rachel was so knowledgeable. She even sold me merchandise I never what have thought to bu to protect my belongings. Even though I came in the office before it opened. Rachel greeted me with a smile and seemed vwry eager to help get a storage space for my belongings. Could not have asked for greater customer service.
A district manager for Public Storage called and asked me why I gave this review 4 stars instead of 5 so I figured I should elaborate. The only reason I didnt give them 5 stars is because there isnt 24 hour access to my storage unit. Other than that this is a great facility with very friendly staff.
Hands down the best place to store things at! I have used them 4 years now for my storage for my college items. The staff is helpful and are willing to help whenever asked. The climate controlled building is very secure and i have no problems moving in or out of the units! The only thing i wish was different is if they gave a discount to members or people that have used their facility more than once.
I did an online reservation and it was a wonderful experience and took very little time, the girls in the office, Kkaala and Nicole were very helpful!!! Ive been using this company for years it is a very good company to deal with for keeping your personal items stored.
Nicole and Malika answered all my questions and were very helpful.
Really happy with the new management that took over that girl stays on top of the up keep on the property
The young lady Malika who assisted me was WONDERFUL!!! She was knowledgeable, patient, courteous an all around great experience with her.
Im only giving four stars because of the ridiculous price jump while we had our stuff there. It jumped $60. Other than that the staff was always helpful, it was a very secure place, and nice and clean. It had a pleasant neutral smell in the storage facility itself.
What a great experience! Relocated here and building house and needed a certain size storage unit which thought was impossible, but Travis the manager was nothing short of phenomenal! All though he was off when arrived, he made sure Anne (fantastic too) was there to assist! Anne was soo great and we will definitely recommend because of Travis and Anne!! Thank you!
This is an amazing storage facility!! Debbie and Anne we excellent making sure we were taking care of and our needs met!! This is by far the best and easiest move involving a storage unit that we have ever had!!! Thank you Anne and Debbie at Public Storage!!!
I was helping my dad clean out his unit and a young lady named Malika was so nice and very friendly. I may be back to this location just to rent a storage for myself in the future.
Travis gave me amazing service, I went in just to check prices, he asked me what I was storing and showed me 2 different units to see which one would fit my needs, he was very polite and welcoming he greeted me as I walked in the door and thanked me as I was leaving. Id recommend him to anyone that needs to store. This storage facility was the cleanest I have ever seen, so organized. A 5 star experience.
Update: after have used them to move and having the few issues that I did the district manager called me to address my concerns and was very nice and offered to correct anything that he could. The issues that I did have were taken care of and addressed.
Great experience. All the employees are very helpful and friendly. This is by far the best Public Storage in Daytona Beach. Tracy is a very helpful employee with great customer skills.
Malika/Nicole were wonderful will be back again
Staff friendly. Leslie n Nicole. Huge indoor storage building, clean n well lit.
I came in to rent a sorage Rachel went through the rental process with me. At the end she took me to the gate to make sure my code worked. She even convinced me to buy a damp check she was very knowledgeable and Professional.
I never had to put anything in storage before in my life, until the loss of my husband last year November and I had to move. I decided to get a strorage until I found a place for me and my kids, so I went to this public storage. Upon arrival I saw how clean and well kept everything was, outside around the property, as you walk down the halls of the building it has always been swept and kept clean. Morgan, his manager, (Jim) and another co-worker was so pleasant, professional and humble. I recently forgot my gate code and when I went in to retrieve it, I was greeted with a warm welcome that made me feel at home and relaxed by these gentleman. We laughed and had good conversation, I would recommend this location among all the rest to everyone I know
Spent 2 years renting a 30x10 external storage unit, had bugs, mice damage when we moved out, so beware, costed $289/mo and went up annually.Apparently not a quality storage location currently, maybe just needs pest control services more often.
Went in to get some boxes and tape and Debbie and Anne were very helpful, helped me get the boxes in my vehicle and gave me a lot of great information to help me with my needs. Incredible customer service!
Very clean facility. The staff were very helpful and professional. Would very highly recommend this facility.
Came in to make my payment very good customer service from Ms. Malika
Clean, well lit space. Super reasonably priced!
Just got back from renting a unit. Rachel was a huge help and showed me everything I needed to know. I highly recommend Public Storage in Daytona Beach!!
Malika is a wonderful employee. She is very knowledgeable about Public Storage.
Very clean, very secure and very professional and knowledgeable staff. In a sea of more and more of these businesses in my area, this firm stands out as the very best. Manager Jolene ensured a perfect setup and move. Excellent location as well.
Malika was very helpful and gave us great customer service will recommend this location
The staff is wonderful especially Britney and dena. They remind me when my bill is due. The move in was wonderful. They helped me get the best deal on my storage. I recommend this property to everyone. Thank you ladies for EVERYONE!!
Rachel was friendly and helpful and the entire process of moving and using climate controlled space for temporary storage was made very convenient by Public Storage Daytona.