Buyer Beware, Caution with AS ISIn the market for a car for my kid, we chose Jon Hall based on the fact that they were a large car dealer and assumed, the key word there, that they did a decent job inspecting there used cars before putting them on the lot. When buying the car we were told it was a bullet proof car and that it was just being broken in. 2 weeks after purchasing and around 500 miles in the transmission went out. I called and got some prices on fixing it and called the dealer, not asking them to replace it but rather what they might do to help. After all, they sold the car for a premium to us. As the sales manager said, used cars are going for a premium and that the price was final. When talking to the used car manager he said that the car was sold as is, no implied warranty. I told him I understood but thought that them, being a large used car lot and not a fly by night used car lot, would want to do right in the community and sell better cars, after all that is why we choose them over the local buy here pay here lots. He stated their reputation wasnt on the line. So with that said, it doesnt matter how much they make on a car, there bottom line is their bottom line. The repair is 2800 dollars. A simple $500.00 gesture would have turned a one star post into a 5 star and would have definitely had us recommend this dealer to anyone looking for a used car. Instead, they are only worried about their bottom dollar on each deal and not looking into future deals. We will never use them again and will do our best to inform others of the issues we had with Jon Hall Chevrolet.

I walked into this place a little hesitant, but found myself greeting by a warm friendly smile from my sales person; Naomi. She not only paid attention to my concerns, she also made me comfortable during the whole process. Some sales people make you feel like your just a dollar sign, she actually cared. I ended up leaving with a new ride that worked for my budget. Thanks again Naomi!

On Sat, 9/11/21, I drove to Jon Hall Chevrolet and made contact with Mr. Robert Berger and Mr. Mike Casper who were both a pleasure to work with. Both of these gentleman were professional.After negotiating a deal with Robert and Mike, I was going to trade in my 2017 Corvette Grand Sport for a 2021 Corvette that they had on the showroom floor. This was a simple cash deal along with my trade in.The reason for the one star rating and the reason why I changed my mind and did not finalize the purchase of the 2021 Corvette is all because of the finance representative, Mr. Ryan Hall. Mr. Hall was unprofessional, misleading, and his actions and inappropriate comments were outside his expertise as a finance representative. Mr. Hall had the audacity to tell me after I cancelled this deal that they would just sell the car to someone else. What a disgrace that he had to make such a comment. He is not a sales representative, his only role is that of a finance representative.Mr. Hall was the reason why the 2021 Corvette could not be moved from the showroom floor even after he completed all the paperwork which was signed to include transferring my tag from my 2017 Corvette to the 2021 Corvette.Mr. Hall was waiting for the check but he could have easily allowed the process of preparing the 2021 Corvette to continue such as removing the sticker from the window, putting my tag on the new car and filling up the tank with fuel. Unfortunately, the sales representative, Robert was not allowed to continue with that process per Mr. Hall until he was in possession of the check. Originally, I was going to drive my 2017 Corvette to my house to pick up the title and check and drive immediately back to the dealership. Unfortunately, Mr. Hall’s actions prevented me from doing just that so I had to have my wife drive to the dealership with the title and check and I had no other option other than to wait.During this unnecessary delay caused by Mr. Hall, I told him that if the Wells Fargo was still open that I would have gone there and got a cashier’s check but due to the time, they had already closed. I also told Mr. Hall that the check I was going to give him truly has no value until it was cashed which is a factual statement. Mr. Hall made another inappropriate comment that if the check bounced that it would be a felony and I would be arrested. This inappropriate comment was disgraceful to say the least and validates how incompetent and unprofessional he truly is.I also question the integrity of Mr. Hall. He knew I was disappointed that I could not drive to my house to pick up the title and check. He told me that he told the sales representative, Robert to put a dealer tag on my car. This is untruthful and misleading. For Mr. Hall to blame the sales representative was a disgrace and is cowardly not to take responsibility for his own actions and attempt to blame someone else. At this point, I was done dealing with his incompetence and asked him to shred all the documents and transfer my tag back to my 2017 Corvette. As soon as he completed this task, I left the dealership.It was clear with the sales representatives once the deal was agreed upon that this was a trade in and cash deal only. For Mr. Hall to suggest this deal be a 100 % finance deal with a low interest rate in my opinion was inappropriate.I am requesting the opportunity to speak with the owner, Mr. Glenn Ritchey who is definitely an honorable and successful business professional. A great leader deserves to hear the facts of my complaint specifically against Mr. Ryan Hall, one of the finance representatives. Great leaders always make themselves available to hear complaints from their customers just as equal to hearing all the great accolades for the team of professionals who represent Jon Hall Chevrolet with dignity and honor as this was the case for Mr. Robert Berger and Mr. Mike Casper.Respectfully,Richard Gentry

The guys at Jon Hall were great especially Don our salesman. He was up front and extremely easy to talk to. Even though we had just met him we felt like he was an old friend. Don is a great representative for Jon Hall. And Dustin was just as professional and customer oriented as Don. Good job Jon Hall Chevrolet - dont change!

I bought 2 great Chevys from here and it was a great experience. Robert our sales guy was great!

This by far was the best car purchasing experience Ive ever had! Dillon and Shane ROCK!! My time is very limited with being a nurse and they went beyond my expectations in making the process quick and easy. I would recommend anyone looking for a vehicle to please go! Thank you to everyone on the Chevy team!!!Sincerely,Charleen Brown

By far had the best car buying experience of my life with Javier Torres as my salesman and some incredible guys in finance! I walked in and drove away with exactly what I asked for and at leas then what I intended to pay! I can’t say anything more than if you need a good car experience go to John Hall ask for Javier! You won’t be disappointed m!

Service was awesome salesman was great knowledgeable and ready to help Fianance guys were very helpful and great to work with best car buying experience ever

Very disappointed in the service department. My truck had an airbag recall but also had a serious issue of a sensor causing the engine to go into reduced power mode. A very dangerous situation on the highway. I explained in great detail the issues I had with this sensor and needed it repaired. This was in July. 4 days ago I on I-95 south and the engine goes into reduced power. I had to pull off the highway. I took the truck back in today and they called me they said they could not come up with any codes so this issue was not addressed. They did charge me $1100 to fix a drivers side airbag just because the light on the dash was on. I was told by a manger that it would take 3 hours at $128/hr to to BEGIN to find the problem. So if you see a Chev truck going 20mph on the I-95, don’t hit me

Great people and place to buy a vehicle. Service Dept takes care of me when I have issues. Everyone is very polite and professional.

BUYER BEWARE!!!!! Certified Pre-owned LEMONS on sale now at JON HALL CHEVROLET. I spent $25,000 on a truck that didnt even run for a week! I called multiple times trying to get a resolution to this issue and was told there was nothing that could be done! MY DAUGHTER AND I WERE STRANDED ON THE SIDE OF US1 IN THIS SUMMER HEAT WAITING ON A TOW TRUCK. 10/10 RECOMMEND YOU TAKE YOUR BUSINESS ELSEWHERE!

Great place to buy cars! I worked with Parker and Scott at Jon Hall Chevy and they were both absolutely amazing. They walked me through the whole process without feeling pressured and were attentive to all the questions I had. Parker even sat with me after the purchase and helped set up my phone and On-Star in my brand new Equinox. I can’t imagine a smoother car buying experience than what I was provided today. Thank you Parker and Scott and the finance team. I will forever be a loyal customer.

I have purchased 2 vehicles from this dealership and I have nothing but good things to say. I have traveled from Cape Coral and Plant City Florida to purchase vehicles from Jon Hall. Mrs. Freida has helped me with both vehicles and is great to work with. I only wish I lived closer so they could service my vehicle as well.

We had a great experience with Shane and David this first time buying from Jon Hall. Today what I thought was going to turn out to be good turned into a disaster. Bryon seemed nice once he seen is was going to be a challenge his whole attitude changed. I have always told everyone to go there. I will never tell another person to go their.

This was the best, easiest car buying experience I have ever had! Robert was very friendly & knowledgeable. He got me into the car I wanted, with a deal better than I expected. Will definitely let everyone know what a positive car buying experience I had!

When shopping for a used car stopped here to look at Ford Expedition and they treated me great! I worked with Andrus and he took the time to work out a great deal on my trade and get me into the Ford. They followed through with the minor repairs I asked about on the car that I bought and would go there again.

I can only speak to my experience with the Jon Hall Chevrolet Service Department and it was extremely disappointing. I took my car in to have it fixed and after paying $3,600 for the repair, I left with the same problem I came in complaining of. The service department did unnecessary work on the car and refused to help me when it was obvious they didnt fix the problem. I filed a complaint with the Better Business Bureau and that got me nowhere. I would be very cautious when using the service department at Jon Hall Chevrolet.

Waited 2 hours for an oil change on my Corvette. Come back to find damage to my driver-side inner door sill protector. Immediately I bring this to my service advisors attention and she gets the manager. The manager indirectly said I was lying stating we both know this didnt happen today. Since I did a full detail on my car yesterday I can state with 100% confidence that the damage occured at John Hall Chevrolet. There are few things that I am very particular about and my Corvette is one of them. I will change the review to 4/5 stars if/when you get me new C5 Corvette inner door sill protectors, as the manager assured me she would. Instead of multiple denials I, as a customer, would have appreciated if your shop actually took responsibility.

GIINETTE IS THE BEST. THIS MY SECOND CAR I HAVE PURCHASED FROM HER. IF YOU WANT A GREAT DEAL PLEASE SEE HER. SHE WILLDEFINITELY HELP YOU.

John Hall is by far the best dealership I’ve been to. I travel a lot in Florida and go to different dealerships John Hall is by far the best. I deal with Joyce and she’s very nice and helps me out in any kind of way she can. If I have something urgent With my truck they take me right in and I am not stranded I will always continue to do business with John Hall.

Parents bought a car here and got buried in it. My poor mom got taken advantage of big time. Working in the industry I was worried about it. And when I looked at her purchase order sure enough. She was given $6000 for a car worth double. Financing an insane amount on a $21k car. If you don’t know car values definitely do your research on book values. John Hall is a business and they have to make money. But my mom now owes $30k on a $14k car.

Bought my last 4 vehicles at Jon Hall and feel good about every experience. Honest, no pressure dealings will keep me a customer for life

Great Crew, unexpected emergency repair on my Colorado. Im 560 miles from home and my DEF System goes out. When I made it to the Dealership I only had 8 miles left to go. Very surprised they had the parts in stock to repair. Very unhappy for the delay on my vacation but they were efficient and successful. Loved the Spirit and Progress I observed. I also enjoyed the in Dealership Café. Lori the Service Tech was the best. Thank you to the full experienced crew.

I called to make my first oil change appointment and told them that the car had to be looked at because it is still pouring out water from the doors every time it rains hard. But when I got there she told me that there was nothing noted on the appointment and they had no time to do that. So again another waste of my time.

Our service writer Max was amazing he kept us informed on the details of our repair and made sure everything was fixed on our leaking Equinox you are lucky to have him !!

False advertising on the price they have online. When showing the fine print they try flip and said the price can change at anytime. Moving on.

My experience was very good! Knowing I was working they were able to connect with me through text the entire day and always gave quick responses. Dylan Pike was wonderful. He made me feel comfortable in my purchase and throughout the entire experience. Not only was he knowledgeable about each step but he was kind and inviting once I walked into the dealership. I highly recommend Dylan and I’m thankful I can contact him with any questions I may have in the future 😊

Salesman was excellent. Sales Manager was a A$$Hat. Would even unlock the doors for the salesman. Lost me as a customer.

Overall, really good experience. I dropped off my vehicle fore service and had it back within a couple of hours. Joyce Goytil is wonderful! She is always very responsive and communicates really well.

Excellent dealership.

Always a great experience! All employees are friendly, courteous and professional!

STAY AWAY!When my wife and I first went to the dealership to look at cars we already had a few models in mind and a budget set. Once we started speaking to the salesman they insisted on showing us cars that were out of our price range or models that we were not interested in. Once we finally were able to get with a car we were happy with started the real nightmares. The financing and price negotiations took almost two hours with them consistently not listening to our limits of a monthly payment and trade-in/money down. They even went as far as to suggest trading in both of our familys vehicles when we were looking to upgrade one because of having a baby on the way. When the purchase was final we were also made to feel as if we had an extended warranty, which when we took the car in to be serviced learned was not the case, and were met with very uncaring reactions.The other huge issue with this place is the service department, when you come in for something as simple as an oil change expect to wait at least 2 hours. And if you decide to stay at the dealership, be prepared for sales people to approach you unsolicited and try to talk you into upgrading or buying another car when all you want is simple maintenance or repairs. Finally the latest issue is when I brought my vehicle in for service I received a vague diagnosis with a quoted price that was 2-3 times the appropriate cost for the job. When I brought this to the attention of the service manager she was not helpful or open-minded at all and instead was combative and dismissive.I will definitely be telling my friends, family and all others to stay away from this place unless you feel like being bullied and ripped off!

Ask for Jim . Amongst the “chip shortage “ if your looking for a vehicle to purchase this is the place . Very transparent upfront pricing no games at all . I was in and out within two hours and left with a new suburban rst with mediocre credit . I was the first customer of the day if your wondering why it only took two hours to leave . They made it so easy, from the sales floor to the finish line this place is top notch . Jim is very knowledgeable and a classy/ hilarious guy to work with . They gave me a great deal on my trade in and paid more than my car was worth by almost a thousand dollars. They had vehicles no other dealers had in stock and offered to order one of my choosing if I couldn’t find one I liked . I never once felt pressured . Best car buying experience I’ve ever had!!!!

The service advisor took my truck in, for a factory recall, despite a mix up with the appointment. The repair was completed within a reasonable time past the estimated time.I only gave Jon Hall 4 stars because the amenities and the waiting area are below most of the dealerships that I have dealt with over the years. This may be attributed to the age of the facility. Also a disgruntled employee came out of the showroom area cursing and acting in an aggressive manner.

Above and beyond. We were in town in March for spring break with our daughters. We brought our suburban in for service because the check engine light came on during our drive down from Charlotte. The dealership was great about loaning us a car for the duration of the repair. This helped tremendously.However, the dealership went above and beyond win we accidentally left my wife’s make up bag in the loaner car. The dealership tracked down the next customer that had the loaner car. They sent a driver to go pick it up. We had already left the area so they were kind enough to mail the makeup bag to us at home. Awesome service.They fixed the car well also!

Philip, Dustin and everyone in the Dealership were extremely friendly courteous and went out of there way to take care of myself and my wife

I went in to test drive a few cars and just see some of the color options available. I worked with Leonard, and he was very kind and patient with me through the entire experience. The man, Jim, who did my financing was also very friendly. And I absolutely love my new 2022 Trailblazer!

Audrey was great. Even called me after my pickup. I came to pick up my car as you opened and she had a line of people at her station. She must have seen me and made a note to call me later that morning. Impressive!

I always have good service. They explain every thing . i will not go anywhere else even though the other place is closer

My sales rep Angelo Marino was extremely helpful and knowledgeable in closing my deal. In and out in less than 2.5 hrs with my new ride. You guys have a great employee in him.

Always make sure my experience is smoothly as possible great customer service

I have bought at Jon Hall before. Each time I have had Ginette help me. She is friendly and very helpful.

This is the best dealership Ive ever been to. When others said no they fought like hell to get me approved. And when it was all said and done I drove home in my brand new 2020 Sonic LT RS.

Donny was a great salesman he kept me updated when my truck and he also delivered it to my house full with gas great guy with great service

From the moment we pulled into the lot, every person we seen or talked to, was pleasant and had a smile on their face. Jimmy Kelley was excellent and made our visit very enjoyable! He listened to what we said and went above and beyond to help us find the right vehicle for us. The entire staff that we encountered was kind and honest. They weren’t just car salesman, they’re good people helping others find a new vehicle! We will definitely be back for our next purchase!

After 2 day my convertible Camaro 2020 still not fix the roof wont open manual only they cannot figure it out I have to take the car back and send it to a different dealer to have it fixed the car is under warranty so they just dont care theyre not giving me no other means of transportation after 2 days I have to take the car back because I actually have to go to work and come back I will never go back I understood and was willing to wait a day even the second day without no rental car but theyre expecting to keep the car longer and the mechanic told me they have no clue whats going on it will take them a while to fix it if they can figure it out how do you expect a customer to get around while the car is being fixed.

I Drove out to Daytona from Titusville to test drive a vehicle I was interested in. My Salesman was great, Finance department was great. After being without a vehicle for almost an entire year, I became the owner of my very first New vehicle, their team was a very big part in this process and I am Thankful for their Help. Proud owner of a 2021 Chevy!

I called Gary Yocum & he set me an appointment the next morning. The appointment was for 9:00am for a oil change & I was out by 10:15. Excellent service.

Worst dealership experience I have ever dealt with. The leadership at this dealership is the most unprofessional I have seen. Will not even h@ve the courtesy to return calls. Lost this customer for life.

Craig was great as always. He put my gold Chevrolet emblem on my Traverse in just a few minutes and unfortunately cut his finger doing the job. He always helps me with any question or problem I have. He is an outstanding service advisor and I give him an A+. He should get a raise. Jason is also a valuable employee as your courtesy driver. I have used the service several times and he is great. You are all A++ and I recommend your Dealership to everyone.

Salesman was nice but when the manager got involved and devalued my trade then puts it up for sale for $10k over what I was given for it on their website after telling me it would go to the auction for a very minor scratch that showed on the car fax. Plus the $4k market adjustment that isn’t advertised online anywhere until you get to the dealership. Just had a very in and out feeling, they must work in volume.

The lady joyce was very nice, and they had my car done within 1 hour of me bringing in my car for an oil change. thank you

Very disipointed in service, I brought my 2018 Colorado in because it had what I thought it had a mis. No check engine light on no one drove it. They charged me a diagnostics fee and told me it needed toped off with oil thats it. I took it to New Smyrna they knew right away after DRIVING IT what it was repaired under warranty in less than 3 hrs. Now I cant even get a service manager at Jon Hall

I have been buying vehicles from Jon Hall since 1997. New and used vehicles. I will never buy from any other dealership. Hands down they are by far the best dealership from Florida to New York and New York to Florida. I have lived in florida for many years and I moved back to New York and i still travel to Jon Hall to buy my vehicles. Thank you Henry for everything you do. You are truly a class act and very professional. You and Paul have been very easy to deal with. THANK YOU.

I used the service department for my Silverado diesel. They had typical dealer pricing, a comfortable waiting area and a longish wait for the eork to be done. Overall seemed to be a decent service department.

It was one of my most GREATEST experience ever. The hospitality was great from everyone. But the most joyous experience was GINETT she is an amazing person and knows her job well. Keep up the good job everyone.😊😊😊🙂🙂🙂

Donnie was our salesman and he was fantastic. Very knowledgeable and not pushy. Overall great experience!!

My experience with Jon Hall has been very accommodating. I enjoy working with Gary Yocum. Thank you

I just want to take the time to thank all these guys here at Jon Hall Chevrolet! I cant explain how happy I am with the gentleman that work here and how caring and kind they were when I purchased my 2021 Chevy Spark and I would not have been able to do it without my salesman Colt and Shane!!! They literally went above and beyond from picking me up at my house all the way down in Merritt Island, to running me around to so I could straighten a few things out for my license and that was ALL the way in Orlando! These guys definitely made this complicated and challenging year end very special for me and my family and a great start to our New Year! Thank you guys again so so much! 💌💝

Had a rough few days stuck because of a fuel pump, which turned out to be because of a brake modulator. We gave them a call and they had our Suburban in within half an hour and then back on the road in about an hour and a half. They also made us aware of an airbag recall and ordered new parts for the free replacement. We still have to get that done, but as for the modulator replacement, it was quick and easy, the employees were kind and knowledgeable. My fuel pressure runs oddly low now, so well see what happens there.

They are very attentive to all details with my truck. They tell me before I leave what to expect for my next service if there are additional services due on the vehicle so I can prepare financially. Everyone is very friendly and helpful.

Everything went fine. I had a flyer from both Jon Hall and their New Symrna competitor. Both offered the same exact service but the one in NSB was ten dollars less. I do not understand why Jon Hall would not give me the same price as the NSB dealership for the same EXACT service. Same parts used. I have purchase two trucks from Jon Hall so far. How about showing some customer loyalty appreciation.

Joyce in the Service is super helpful. She called me a couple of times to relay questions or concerns. I do not feel like I was taken advantage of. She explained everything clearly. Thank you Joyce!

Jon Hall was awesome! Im from Pennsylvania and had pre-scheduled some routine maintenance on my car before I left to drive down. On the way my car started to experience a transmission issue. I showed up a day earlier for my appointment and Craig in the service department was able to get me in and also get me a loaner so I could leave my car for repairs! Outstanding customer service!

The process was seamless!! Brandon was Awesome and got us in and out in a timely manner! He listened and was attentive to all our needs!! We will definitely purchase there again!

George Allen was excellent. He made the car buying experience as painless and enjoyable as possible. I would refer friends/family to your dealership and George specifically without hesitation.

Front end still drifts to the right. I left a message but no one called back. Very hard to get thru to the service writers now.

I came here about a month ago with my mom because I am interested in buying a truck. I talked with Timothy and he was so nice and helpful. I came back today hoping to test drive a truck I saw on the lot and a different man was outside. I explained how I was interested in test driving it to see if I liked the lift on it. He was rude and seemed like he didn’t want to deal with me and said I couldn’t test drive it. I planned on buying my truck from here but now that will not be happening.

It was my first service call visit for my lMalibu. Everyone was pleasant and helpful. My only regret is that I didnt get a chance to taste those GIANT PANCAKES that I saw people enjoying!

Could not be happier with my experience. Kye Smith was literally waiting to shake my hand and greet me as I stepped out of the rental I was using. Kye went above and beyond, as well as Jim Brown in the finance department. Since purchasing my truck I have been in the service center multiple times for upgrades and Mary Duranzse and she has been amazing. A sincere thanks.Karl Crone

Anna and Donald are always so helpful and professional.

Made a appointment for a airbag recall and dropped it off this morning they were done in two hours and they drove me home and picked me up it was a very good experience. Now ten years ago I had a bad experience with that dealership so Im glad to see they got there act together!

Excellent experience! We were treated like family! Thanks, Kenny G and Jim Brown for making car-buying rewarding!

Since the purchase of my Equinox, this is the only place I go to for the vehicles needs, if any. I am very happy with the service and everyone is pleasant. However, with this being said, the wait times are slowly become more and more intolerable. Making appointment or walk in service really doesnt make a difference. Wait time should NEVER be more then 30 mins. I would be ok with rescheduling instead of waiting 1-2 hours.

Very nice people there I would recommend them

Service advisor Gary Yocum was very polite and courteous. He made me feel comfortable about spending my money on repairs. I see a car salesman in the future 😂😂😂

Service staff was courteous and knowledgeable. My questions were answered promptly.

The service consultant was amazing. She went over everything with me, and listened to all of my concerns. She took the time to discuss things with me, and go over the financials upfront so there were no surprises at the end. She was great!

Avoid this dealership at all costs. They will tell you they honor the GM Supplier Discount pricing, then add on about 3-4k in extra fees with zero transparency. And when you ask why it is so much more, they wont explain it. Theyll just say, thats all we can do. I was a cash buyer with the check in hand, ready to take home a 2021 Custom Trail Boss. After the current rebate and Supplier Discount, the truck I was looking at was around 41,500, before taxes and fees. When I asked what the out the door price was, they said it would be 48,500. This was about 3k over what it should have been. Logan (my salesman) couldnt explain the additional fees, and just kept saying, these trucks are hot right now and wont last. Most dealers cant even get these in. Well, I found a better Trail Boss the next day at Duval Chevrolet, and they didnt try to take advantage of me. I got what I was looking for at a good price. You might be able to price gouge a few people, but Im not one of them. Do your research and stay away from predatory dealerships like this one.

No matter how busy they are they always do there best to take care of me and handle my Service needs.

Decent amount of time for my service and they gave me a ride and pick me up when they were finished excellent service

Every thing was great after I got there. Trying to make an appointment was another story. I tried calling numerous times only to be connected to voicemail I left a couple of messages but I never got a return call. I then made an appointment via the My Chevrolet App. Only to find out it never went through, although it showed it did on my phone.

I had a good experience, everyone was very helpful and nice.I bought a 2021 Chevy Silverado back in February, I love this truck!

I came for the first time to get an oil change. Not only did they have it ready 15 minutes ahead of the promised time, the price was much lower than I expected. Fast and efficient! I will be back!!!

Fast friendly service. Superior!

I was extremely saddened to see no employees wearing masks during a pandemic and when new strains of the virus are spreading quickly. I was more upset that as I exited my vehicle wearing a mask and respecting other someone thought it was ok to be close to me and talk in my space with no face covering. They then got in my car and quite possibly infected my space and belonging in my car. They then drove my car back to me for pick up and had no mask on. I felt violated and very turned off by the lack of respect from all employees. It is apparent they don’t care about me as a person and it is making me heavily question if I will continue to lease and purchase Chevy. I have always been a ling time Chevy owner. My lease ends in December and after this I feel very certain I will not buy from John Hall Chevy again but instead will go to a dealer that respects my health and uses common sense. . .

They found a nail in my tire and they patched it up without having an appointment. Staff was helpful, responsive and friendly. I am definitely making my next service appointment there.

HIGHLY RECOMMEND!Javier Torres gave me excellent care he treated me like family. He catered to all my needs and wants before and more importantly after the sell!!! Never have I received better service after the sell of a vehicle. He personally made sure everything was perfect and I was still happy with the truck! Jon Hall Chevrolet Sales team are not just there to sell you vehicles but they will help you in ways other dealers just dont care too! I was able to purchase much more Truck than I even dreamed off... Love my new Z-71 Awesome Machine! I also want to give Eddie in financing a big shout out to you for all your friendly help!Jon Hall Chevrolet THE BEST!SincerelyAL

The service advisor was great. Check out was fast and I was able to use points to cover most of the bill. However, my oil change and tire rotation took 1 hour and 25 mins from the time I handed over my key till the time my vehicle got pulled up. A little longer than I expected with an appointment. The service center did seem busy and I did select the last appointment of the day so that is on me. I liked seeing the mat and car seat cover when they pulled up my car afterwards although some grease did make it on by steering wheel and door handle. I cleaned it and everything came off so no harm done.

They do a great job, but I recommend an appointment.

Had to get my oil changed while on vac. They didnt even no me but worked me right in like i had bought numerous cars from them.excellent service extremely friendly dtaff

Everything was good but after the oil change the most important thing was missing. We did not have the sticker to let us know when the next oil change is due!

Make sure you work with Tyler Van Patten for new vehicle sales!

Well, it wasnt good. I only came in for an oil change but ended up needing 2 filters and got tires rotated. left and was about 2 to 3 miles away when the engine light came on. But the services department was closed. The did say that they forgot to put something on tight. I had to bring the car back and they fixed. Next thing I know the light came on again. I didnt have these problems until I came for an oil change.

The staff there is great especially Tyler! He sold my wife a car when we didnt think anything was possible! All around great atmosphere!

Highly satisfied!! My sales guy Donald Wickham went above and beyond to get me into a 2021 Chevy Colorado truck in less than an hour. I went to Ford and Honda and had horrible experiences. Ask for Donald when you go to Jon Hall Chevrolet you won’t be disappointed. Thanks again Donald!!!!

I have had the worst experience with the service department on two different occasions. This time, I cannot get ahold of my “appointed advisor” to speak with regarding my vehicle that is in their shop. No updates on the status, no one to call me back to get a loaner vehicle for however long my truck will be there. A vehicle that is three years old that has had mechanical issues twice now with less than 60k miles on it and no one wants to help. Just sad.

Just bought a Brand New Chevy Traverse Bryon Glaze was an awesome sales rep made sure I got the best price and service I will definitely be a customer for life because of his customer service!

May want to call 1st if you are doing a walk in since they have been very bussy

Maintenance on my vehicle. Good service, friendly employee s.