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Mobile Rescue Tech Repair
132 Federal Rd, Danbury, CT 06811, United States
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Mobile Rescue Tech Repair

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Gi
Review №1

Very professional and easy to work with. They replaced my phone screen and I encountered an issue (ghost touch/glitching) and they redid the entire work (new screen and screen protector) at no additional charge. Planning to bring in other electronics soon for repairs and upgrades. Look no further for a quality and professional experience:]

Sy
Review №2

My phone screen was so broken I couldn’t even unlock my phone. I decided to give Mobile Rescue a try and so glad I did! The staff was responsive and friendly. My phone was repaired quickly within half an hour. The screen was much better quality then one I had replaced at a different place before, the picture quality is amazing. In addition, they caught a mistake the previous place did which cause my home button to get stuck (a missing screw) and repaired it. Now my phone is like brand new. I highly recommend this store.

Gw
Review №3

Amazing service. I was especially impressed with salesman, Chris B. He was very helpful and provided fast service. He was very courteous, and I was happy with the price he gave me. I highly recommend Mobile Rescue and Chris B.

Co
Review №4

Chris provided a very helpful, professional, and stress free experience for me while i was in. will definitely be coming back!

Jo
Review №5

Broke my phone screen Saturday while out biking. Called the Brookfield store and was told to come in that Sunday at 11am to get taken care of. Show up at 11am store is not open. End up waiting around till 11:30am for a employee to show up. He ends up not even having the screen in stock so he was kind enough to reach out to the Danbury Mall location. They have it but the price has now gone up $70, magically. I drive to the mall,walk in and explain who I am and how they just got off the phone with the other location. The guy lookes up from his cellphone eyes half closed says he never spoke to anyone.I ask if he could speak to the other employee since someone definitely spoke to the guy in front of me before directing me to the mall.He abruptly cuts me off to tell me that nobody spoke to anyone and that he answers the phone. Im not use to people being genuinely skeevy and rude but this dude knocked it out of the park. Instead of arguing I ask the other employee and he says yes that he spoke to the other location but explained to them that they didnt have the screen in stock...Save yourself the time and disappointment and head some place else.

Za
Review №6

The young gentleman in the morning did a quick and speedy screen repair today. Couldn’t be more pleased with the amazing service. Highly recommend!!!

da
Review №7

This place is awesome!! The manger, Chris, is so courteous and respectful. They work quickly and efficiently. Wouldn’t go anywhere else for my repairs.

JO
Review №8

Dropped off for screen repair. Wound up having a issue after bringing home turned into a couple times going back and forth but they did the right thing and got it to 100%. Thanks guys in the end it’s always about just doing the right thing.

Ta
Review №9

Great service with great prices. Extremely well mannered staff members my favorite is Shihab. Highly recommend!

Su
Review №10

Chris is great. He is very knowledgeable and always fixes the problem. I have purchased a phone from him too and the price is better than anywhere else

Ch
Review №11

Great service. Will definitely recommend them to friends and family

Ch
Review №12

I have been coming down here for about 2 years now I can’t say enough about them they are always on point. Customer service is always great. Anytime someone I know needs something fixed on their phone or computer this is THE PLACE TO GO ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Ha
Review №13

Great overall experience! Quick and immediate email notification of order start and complete status

Wi
Review №14

Easy quick experience, only place I trust fixing my device for a good price.

To
Review №15

Great repair, quick and reasonable

Br
Review №16

Great experience, helped with my issue on my iPhone XR. The phone had not been charging and they fixed it at a great price.

Bi
Review №17

Fixed my phone, did it in good time. Cool guy

Ci
Review №18

Nice, quick, and friendly service - and it’s right next to a Starbucks :)

Ja
Review №19

Fast service nice people and high quality parts it doesn’t get much better than that. The only place I’ll get my phone fixed.

Ma
Review №20

Overall terrible experience with this entire Mobile Rescue franchise. Service is awful all around and they do not have any concept of customer service!Owners and founders Mathew Avrantes and Eric Walsh takes no responsibility of any wrong doing of their franchises.VERY unprofessional place!BEWARE!!!

Au
Review №21

I was visiting from Florida and unfortunately broke my iPhone screen and needed it repaired quickly. I had the pleasure of working with Cory who provided EXCELLENT customer service and got my phone back to me the same day. Its rare to be subject to such professional service. I even walked out knowing more than I did before about my iPhone! Thanks, Cory!

Ph
Review №22

Not the most spectacular atmosphere or service but they know what theyre doing and their prices are reasonable.

De
Review №23

Not Happy. I was told they could not fix my phone but they can send it to Norwalk Service Center to do microscopic work . I was advised Norwalk has received my phone and they are working on it. I waited patiently for 2 weeks. I then was told they never sent it. We will get back to you next week. I was told they had other phones that had to be fixed first. I guess my phone was not considered important enough. I also was told that man I talked with over the phone probably looked up the wrong ticket #, but I know he didn’t. He knew who I was. He had my full name, my phone #, ticket #, and texts. He knew my whole situation. I was lied too. IDK WHY??. I was willing to pay $250.00 or more if I had to. I should have listened to my gut. He didn’t tell me his name and was pretty rude on the phone. Maybe they did this to me because I am a young hispanic women and they think I can be pushed to the side. Very upsetting.

Ja
Review №24

Great business! The nicest cell phone repair shop ever! I called several other places to find the best price and service and this store was by far the best priced and most nice! Also great explaining of the problem that had my phone and also a great complimentary guarantee service! Very happy with this place. I will definitely come back

Br
Review №25

It was great experience got my screen fixed in under a hour they as well had amazing customer service.Would definitely recommend for anybody that is having mobile problems.

Jo
Review №26

Wasnt busy. Got quick friendly service.

Je
Review №27

I was very pleased with the service here. I got my old iPhone 5 repaired at a great price. It was fixed quickly. While I was there I heard another customer say that she was also pleased and would be back because she had kids and knew that theyd break their phones sooner or later.

Je
Review №28

Overcharged and took a month to fix a charging port for my iPad. I literally spoke to their answering machine more than a real person. Lesson learned..don’t be cheap and just buy the freaking Apple care!!! SMH

Me
Review №29

I pick up all my wish orders there

Su
Review №30

The best!!! fast service, and did an excellent job! Spent 80$ on the screen to be fixed and a protective screen added for extra protection! I would have easily spent $100+ anywhere else! And it only took 15 minutes for him to fix my phone!!! Always gonna use this place.

St
Review №31

Fails to educate customers on actual risks associated with repairing your phone. Employees and manager heavily lack accountability, professionalism, and customer service.

Lu
Review №32

Awesome customer service, awesome prices. They fixed a cracked IPhone screen for half the price that the stores in the mall were charging. Highly recommended, they’re a great asset.

Ch
Review №33

Fast service and great people

Ol
Review №34

Amazing wonderful service, company, and staff. They fixed my phone for less than 20 min while I was shopping. My phone conditions were very bad but they fixed perfectly fine and I have a like-new phone. I would absolutely recommend to everyone I know! Thank you for your help, Cory!

Al
Review №35

Outstanding service and great product! Purchased an used iPhone at great price that seemed like brand new! Definitely recommend this store.

Ir
Review №36

They changed the battery on my phone for a great price. Before I had it changed it would shut off randomly even when it still had percentage left. I thought I would have to get a new phone but now it lasts for the whole day.

Wi
Review №37

Hes a savior! Came in to get my shattered iphone screen, no questions asked, no offers anything, very straightforward. I could not thank him enough for his help. Fast and very reliable. Thank you again.

Ch
Review №38

When I was in town Visiting I needed a screen protector put on my new phone. Went in with my own and they put it on for me! Fast and friendly service!!

Fh
Review №39

If you have a Samsung phone, this is the place to go! I had another company quote $550 to fix my phone. They said it was the motherboard and other internal components that had to be changed out. I took the phone to Mobile Rescue and Shihab diagnosed the issue. Within 30 minutes my phone was ready- just needed a new battery. HIGHLY RECOMMEND.

Ch
Review №40

This is my 3rd time coming here between my kids and myself cracking our phone screens, but the service is always GREAT!! He is fast, reliable and very reasonably priced!

Mi
Review №41

Quick, reliable help.

Ma
Review №42

Best screen replacement I ever had the lowest price and the best quality feel and look original my iPhone screen was fixed in 15 minutes highly recommend them and will go back happily.

Jo
Review №43

AMAZING SERVICES, MY FRIEND JOE TOLD ME ABOUT CHRIS, HE IS THE BEST, GO SEE HIM!!!

jm
Review №44

Very appreciative of their quick service

Ch
Review №45

Cutest. Puppet. Ever.

Am
Review №46

I brought my Blackberry Z10 to this location to have the screen replaced. They went above and beyond for me. All of the staff was friendly and helpful, the owner and his wife were also very nice. I would recommend this place to everyone. My husband and I checked out other repair places in the area and really liked what Mobile Rescue had to say, plus they had better prices. VERY happy!

Al
Review №47

These guys really know their stuff! Very friendly and professional

Of
Review №48

This place is amazing! Great quality work and always get things done on time. My iPhone 6 was cracked in 1 million pieces and they fixed it right away. Walked in and walked out! I never had a problem with my phone again. They suggested i get the screen protecter which has been a life/money saver.I highly recommend this place. Keep up the great work.The staff is just terrific!

Ja
Review №49

About 3 weeks ago, We went to the Danbury Mall location for help with our daughters rose gold IPhone 6s...Barbara was so nice and helpful!   Long story, short, We needed a whole screen replacement as well as the battery. Unfortunately, she didnt have the white screen in stock at the mall so she called ahead for us to the Federal Rd store and we went there.  We were helped out by Erin, knowledgeable and sweet too! People will take the time to complain but rarely take the time to give a compliment. Anyway, You have a great team at your stores.  - thank you! **

Bl
Review №50

Replaced my S7 edge screen perfectly! works great looks new.

Mo
Review №51

The guys that work at the store are amazing, vey helpful, kind, and knowledgeable. I would recommend mobile rescue to anyone with a technical problem with any electronic device

Al
Review №52

These guys are awesome and know what they are doing. Ive had my iPhone screen replaced many times with them and have never had an issue! I highly recommend Mobile Rescue to anyone in need of a repair. Friendly and fast service.

Ma
Review №53

What can I say about Mobil Rescue!!! Gabriel is Absolutely professional, extremely helpful for a person like me who is technically challenged. Gabriel was able to find out what was wrong with my phone in less time I could have ever imagined. Paid less for a new phone than Verizon could every offer. I would strongly recommend using them for any technology challenges. Stop in and ask for Gabriel.

Kr
Review №54

Great experience and great price. Definitely recommend going here

Al
Review №55

My friend came in with a computer repair that just would not turn on. She called a bunch of places and every one cost was so high. Then came Mobile Rescue not only was there price reasonable but it was done in two hours. I will definitely recommend this shop to everyone I know. You guys have a customer for life!! Thanks again

Bo
Review №56

I had an iPhone 6s battery replaced and I was amazed by the kindness the employees showed. Within 10 minutes my battery was changed and I was out the door. As well as the customer service was remarkable. I really appreciate the service at mobile rescue.

Sa
Review №57

Best repair store Ive been too they actually care about your device and they will beat anyones price so why go anywhere else this is my one stop shop

Sh
Review №58

Great business great company every one was very helpful with my computer repair. Everything works good as new. Thank you mobile Rescue!

Jo
Review №59

Highly Recommended, Amazing Services, See Chris he is The Best

An
Review №60

Very pleasant & helpful staff. The fellow that fixed my iPhone screen was very fast & fully experienced to sufficiently do what was needed. I just got out of work, dropped off phone with technition, ate a Wendys meal, & phone was complete! Truly great job :)

GI
Review №61

Sent by my friend to see Chris, he is the best go see him!!!

ag
Review №62

Took my iPhone X for a screen repair being that it had water damage required a brand new LCD screen which was fine by me. I paid roughly $230 or so and I can tell the new LCD screen is low quality being that it freezes often and the touch sensors don’t work more than 50% of times I have to swipe numerous times until I can unlock my phone it’s soooo annoying. Now I’m gonna have to bite the bullet and buy a new phone upset cuz the $230 could have gone towards new phone. Otherwise gentlemen running store is a nice guy.

Ch
Review №63

I have been using this company for awhile now and they have a wonderful new employee who started about a month ago. She was so sweet, accommodating and professional. She really showed me a lot of attention and I definitely recommend going there

Lo
Review №64

I decided to give this place a try when my iphone 6+ screen cracked since the wait for the Apple store is always ridiculous. The technician who was working was very polite and informative. I am very pleased with my new screen and cant tell the difference - its like brand new.

J
Review №65

I made a mistake and taken MY 1phone 7 to a Kiosk in Danbury Fair Mall and they not only did not fix it but I can hear something loose inside. I paid $220 on my card. I took the phone to Mobile rescue and within 1 hr they put a new scene on fix the phone and attached the loose screws.They also took the time to write a letter to state what was wrong and that it was not fixed properly at Kiosk. So I not only got the phone fixed cheaper and right but got my money back from kiosk that would not stand by their repair within 1 hr of having it fixed. I HIGHLY RECOMMEND MOBILE RESCUE THEY ARE RELIABLE AND PRICED RIGHT.

Ka
Review №66

Everyone here is super friendly and helpful!!! Will definitely be coming back, 10/10 would recommend

Ka
Review №67

Everything about Mobile Rescue was incredible! The employees are extremely helpful and knowledgeable. The service was so quick and so reasonably priced. I would recommend this place to any of my friends with any electronic device issues!

La
Review №68

Mobile rescue came to my rescue! My phone went through an entire wash load. A Galaxy with no back up set in place. 😣 AT&T repeatedly told us nothing could be done. Cracked screen, black screen and password protected. Mobile rescue recovered it all! Contacts, calendar, notes, photos, and apps! Extremely personable staff, attentive owner and stellar recovery skills! Thank you Mobile Rescue!

Ma
Review №69

The screen on my phone in 35 minutes for reasonable.

Ch
Review №70

Great knowledge staff. Fast service! Chris took care of me. He was very welcoming and had me on my way in 30min. 👍🏼

Li
Review №71

I went in to purchase a new screen protector for my phone. The staff was very friendly & helpful. I was in and out of the store within 6 minutes! Thank you for excellent customer service!

Jo
Review №72

I had a phone screen repaired at the shop. It was done quickly and professionally and the device works flawlessly right now. The parts seem to be of high quality.

Ma
Review №73

I would recommend this place . Ive my screen fix a couple of times. I am now apart of their promise plan. Life saver !

Ch
Review №74

After getting no help at the sprint stores. I remembered driving by mobile rescue a week or two ago. I figured I would give them a shot. They identified the problem with my phone in about 30 seconds and had my phone fixed in about a half hour. I would definitely recommend this shop.

jo
Review №75

CHRIS TOOK CARE OF EVERYTHING FOR ME, AMAZING!!!

Do
Review №76

These guys know their stuff. Came I need with an unusual request - they had the answers and solved it right away, had I come here first, I could have saved a lot of time and frustration. Lesson learned. Always come to Mobile Rescue for any issue or support. Bonus points - these guys care.

Bl
Review №77

Provide numerous repair services along with buying/selling phones new or used. Bought an iPhone case with 3 pictures I wanted on the back. Expected a cheap tpu case and a sticker but ended up with a nice case with a metal plated back that had the pictures on it. Came out great will definitely be back.

Mi
Review №78

Not consistent - There are times I use Mobile Rescue and the service is amazing, quick and well done. Other times they misquote the time it will take or do not fulfill the order. I ordered a part from them 3 times, and never received a response, and when I called they were apologetic, but were not able to get me the part.I would describe it as mostly good, but inconsistent.

Sh
Review №79

I have a Samsung 7s edge and my screen cracked. Gabe fix my screen to perfection. And Barbara was amazing, she took her time and explained everything, the process and the insurance that they offer☺.

Be
Review №80

Staff is very personable and knowledgeable. I really enjoyed my experience with them. Highly recommend.

Br
Review №81

I would rate this disgusting place 0 stars if possible! TERRIBLE service, overpriced items, and limited stock of items as well! None of their items actually work.Not to mention they illegally charged me double the money that the item was supposed to sell for in that store, the seller probably wanted to pocket the rest of the money! Do not go to this overpriced barn because you will regret it or you will keep coming back to complain or repair. It is a trap do not do it!!

Aa
Review №82

The people here are absolutely incredible. I cracked my Ipad screen and I was concerned that they would erase my data, which they didnt. They couldve also charged me an extra 200$ by telling me I needed to replace the LCD, But They Didnt! This place is amazing, they are honest, professional and fixed my Ipad FAST! I would recommend this place.

Ta
Review №83

I thought I was gonna have to buy a new phone. They troubleshooteD until they were able to solve my problem. And best part of all, FOR FREE!!Because my phone just needed an update I was not charged. Thank you. I highly recommend this place!!

To
Review №84

I called 5 places in the area and these guys had the cheapest price by far, and my phone was fixed very fast. Great customer service aswell.

ja
Review №85

Clean place. Great service. Cant ask for more

Je
Review №86

Drove an hour and It was definately worth it! Treated me like a lifetime costumer and most importantly it was fast and cheap! Thank you for help guys

Ra
Review №87

These guys are awesome. I had a problem with my iPhone. I called them, explained the problem and over the phone (landline) they talked me through the fix. Works fine now. I would use them for any technology related problem. Shihab is knowledgeable, helpful and easy to work with.

Br
Review №88

Very helpful after several stores were not. My phone had a minor problem ( headphones broke inside of phone) and it was fixed. The Apple Store, Verizon store and Best Buy Geek squad could not help but thankfully the crew here was able to fix my phone and saved me from buying a new phone!

Ra
Review №89

I had an issue where I was charged in error for a service contract. When I spoke with Chris, the store manager, he took it from there and resolved the issue in short order. Thanks Chris, great job!

Ma
Review №90

Wasnt sure if the damage could be repaired, but these guys really came through and saved my butt. Also very knowledgeable on all aspects of the phone and showed me tricks to save battery and memory on my iPhone. Been dealing with one of their coworkers for about 6 years now, the guy taught me how to use my Blackberry back in the day.

Ch
Review №91

Chris, JL, and Matt are extremely knowledgeable, professional, and genuine. Not only did they fix my iPhone issues, but Matt happily looked at photos of my four rescue collies. I left believing I found a great company where kindness matters.

Mi
Review №92

Got my note 4 and iPad Air repaired yesterday. Great product and service. They even helped show me how to operate a few things on my phone that I wasnt sure about! I will be spreading the word about you all! Thanks again!

Ka
Review №93

IPhone 6s screen replacement - most affordable price, they were able to fix my phone right away and offer a warranty on the screen. Great service!

Ma
Review №94

Quiara is an outstanding employee at Mobile Rescue store at Federal Road.Always kind and smiling help all customers that walk in at the store during the hour and a half I been here. Organized and knowledgeable in multitasking.

Mi
Review №95

Very good service when I was in need. When traveling its great to find a company that will do as they say and be fair with prices.

Ca
Review №96

Excellent experience! They fixed my broken screen so quickly and was very affordable. Would highly recommend to all.

Sc
Review №97

This place really saved my butt. after searching for the right guy to do the job he was able to repair and refurbish 37 iPads. you rock!

Cy
Review №98

Excellent service. Quiara is so sweet and definitely a great tech. I would highly recommend Mobile Rescue in Danbury

Ke
Review №99

I cant recommend this place enough! I brought in a broken iPad that for some crazy reason I thought I could fix myself. Not only did they fix it super quickly, Gabe let me watch and answered all of my million questions. Some of the parts I brought with me were for a different model and he replaced them at no extra charge. No one does that! I will definitely be bringing Mobile Rescue all of my business from now on.

Ni
Review №100

My IPad was not working properly, went to the Apple store, which they quickly tried to sell me a new one, without even looking at mine. Then, went to Mobile Rescue on Federal Rd, they said it was my LCD, which would cost $119.00. I agreed for them to fix it. They called me after opening my IPad, to tell me it was a loose connection and the cost would be $29.00. I am extremely impressed with their expertise and their honesty. I would highly recommend this place for any kind of repair on electronics!

Information
71 Photos
100 Comments
4.7 Rating
  • Address:132 Federal Rd, Danbury, CT 06811, United States
  • Site:http://mobilerescuetechrepair.com/
  • Phone:+1 203-300-5038
Categories
  • Computer repair service
  • Cell phone store
  • Mobile phone repair shop
  • Computer support and services
  • Data recovery service
  • Electronics repair shop
  • Fashion accessories store
  • Glass repair service
  • Screen repair service
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:10am–8pm
  • Friday:11am–6pm
  • Saturday:9am–8pm
  • Sunday:9am–8pm
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