We had an awesome experience. We purchased a Jeep and the process was very easy. and painless. If you are in need of a used Vehicle I highly recommend them, Sam and Nidian were very nice to talk to.
Just had my car serviced at Like New. Great prices, amazing customer service and friendly staff. Highly recommend 👌
I wouldn’t buy a vehicle from them. I purchased a truck from them in may 2021 and first after less than a week it wasn’t drivable so I brought it back and they claimed to have frxed the problem and they did do it at no cost to me because I only had it for less than a week. After I got it back it seemed to drive ok but after three months the same problem came back and worse. So it seems to be they just doctored it up as to appease me but did not fix the it. So now I’m out of a vehicle wile paying to get it fixed. So don’t go there
We had a great experience purchasing a used vehicle here. Sam was honest, helpful, accommodating and a pleasure to work with, and made the entire process stress-free. When finding a small issue after purchase, Sam was willing to take care of it without hassle. I would definitely recommend buying a car here, and I’m certain we’ll be back in the future. Thank you so much!
All I can say Sam is the man!!! He went above & beyond to help me find the right car that fits my budget. He was completely honest about the car history also answer every question that i asked. Even the mechanics did a great job to make sure the car was running well before driving off the lot. Like New Auto Sales really do treat you like family and care about your safety I highly recommend anyone to buy their car from here. You wont regret it!!!
I have bought a few cars from them. Always easy and fair prices. Clean office.
Went for major exhaust repair. Half the price of the chains like Meinke or Midas. Angel took care of me and answered all my questions.
At first was very happy with Sam and his team they got me in the truck I wanted and worked with me when most dealers wouldn’t. Only thing is approximately 56 days later not even 2 months, my alternator goes and he tells me to bring it in for diagnosis. It was the alternator like I suspected but mind you I just bought this car and am literally just over my lemon law warranty. So I figured he would work with me. Offered to replace the alternator for about 1,000 dollars which is a complete rip off. This is also “wholesale” price tried to get me to pay 500$ just for an alternator that goes for 250$ at any local auto parts store. I was very happy at first but now am left with a whole new set of problems and ended up getting it done for almost half the price at a legitimate licensed shop. I wanted to give him a chance to make it right and he didn’t. All I have to say is make sure you talk warranties and check the vehicle thoroughly before you plan on buying from like new because they will get you in a vehicle regardless of credit.
Fair price. Good service. Clean office.
Super happy with my purchase. You have to really go there and experience how the owner runs the store. Very professional and honest.
Not a good experience here. Thay advertised a Ford truck for sale. I called 5 times and had to leave a message each time. No one called me back, I stopped at the location twice. 1st time the owner was not there. His female assistant was in the office. When I asked why no one returned my calls she stated she was very busy and doesnt return calls. (1st Glue) I asked to see a few cars she told me to go outside and get the stock numbers for her and she gave me the keys to 3 vehicle. She never came outside or told me anything about the cars. (2nd glue) I was interested in a truck and she than call the owner who appeared shortly but was busy doing many other things in the office. I now was here over 2 1//2 hours and he spend less than 10 minutes with me. (3rd Glue)I asked to test drive it and hesaid go ahead but he had no dealer plates for the vehicle and that I could go drive it but to avoid getting pulled over with it. I was very uneasy with that but did it. Upon return to the location he was gone again. I was going to buy this truck. His assistant got him on the phone and stated his price was non negotiable. (4th glue) Stated he was very busy and could not come back to the location. It was now after 8pm and than stated that I had to leave a $500 non refundable deposit for him to hold the vehicle for me. This is a violation of Ct dealers laws. When I quested him on this he hung up. The assistant stated they were closing.I left and returned at 10am when they posted they opened. No one was there but the office was open. I waited 30 minuted before leaving and calling them leaving another message on the phone. I returned at noon to find they were still were not open and another message was left on the phone. They never return calls. At 3pm I stopped by and found they were open. When I told them I wanted to buy the truck they than stated it was sold last night after I left. I believe that was an out right lie. They were closing when I left and the owner had gone already.I became upset and once again the assistant call the owner who stated he had a better offer and sold the truck even knowing how much time I had invested in an attempt to buy this truck. He wasted all of my time. He stated I had asked to many questions .I advised him a complaint with the St of Ct Dealer and Repair Licensing Division would be getting a complaint by me against his business. He laughs and stated go ahead it will go nowhere. When I looked at the license on the wall it was for another state. He is not licensed to do business in Ct and I reported him the next day. This place is a scam, the owner is dishonest, the state of Ct is investigating him. Many complaints have been make about him. He follows none of the Ct laws that protect a buyer. He is buying cars at actions, doing nothing to them, jacking up the prices and selling with with no warranties as required by law. Think twice about this place, Check with the Sate of Ct Consumer Protection Division before buying a car here.
Wonderful service and easy sale. The owner was upfront and explained everything thoroughly. Would definitely buy another car here.
Went looking for a car when my mother in laws Rav died. Starting at a large, big name dealership we moved on and found this lovely, personable auto shop. The owner is friendly, honest, and straight forward. Plus, his prices are incredibly reasonable. Hes willing to work with your budget, and takes the time to talk it out.Ladies, if you need a car and dont feel confident shopping on your own, fearing you might get ripped off- you wont here! If I hadnt just purchased a car for myself elsewhere, Id be buying from Like New as well. But I can tell Ill be sending my friends and family here from now on!
Sam knew exactly what our needs and budget was and helped us choose a suitable vehicle. He was very kind & honest with us. He was not a pushy salesman, as we encountered at a different dealership we visited before meeting with him. This was the 1st purchase our family made with him, and it wont be the last. We highly recommend him for anyone who wants someone honest & straight-forward.
Sam was proactive, and pressure free. He listened to what we wanted, and found the perfect vehicle at a great value. He was extremely knowledgeable in providing comparative data between make and model options, that we would have never known, which allowed my mother to eventually make a fantastic choice. An exceptional experience.
Love our new vehicle!! Sam went above and beyond what any dealer would do for anyone! He made it possible for us to get the car we were very interested in! I highly recommend Like New Auto to anyone looking for a reliable, used vehicle. The owner and staff were very pleasant and made us feel like they cared about us. He didn’t let the car leave the lot until we were satisfied with everything about the car.Thank you Sam. Again, I love my new vehicle!!!
Had a fantastic experience buying my second vehicle from Like New Auto Sales. They are great to work with, answered all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Like New Auto Sales if youre in the market for a vehicle.
I just bought a used Honda Pilot from Sam at a very fair price. The customer service is top-notch, and I would absolutely buy another car from him. Will be recommending Like New to my friends 👍
I will recommend like new auto sales to anyone. From beginning to end was a great experience. Not like big dealerships they only value your service when your financing only. Sam work with me and my budget. I drove off in my dream car the same day! Sam was really honest and generous to me and my family. I wasted so much time at Balise of Hyundai in Fairfield wish someone would’ve told me about LIKE NEW AUTO SALES A LONG TIME AGO!
Excellent service. I recently purchased a 2008 GMC and had a very enjoyable experience. No pressure, and very upfront about everything. I would definitely recommend to family and friends.
Affordable and great customer service.
Kind and courteous. They were very professional and helped us get the SUV that we wanted at a great price. The process was quick and the Explorer is beautiful. Thanks Sam and Nidian!
Our experience could not have been any better with Sam! From the start he was ready and willing to get us exactly what we wanted. Getting a new car can be exciting and a bit scary, but we had no concerns from the moment we arrived. Everything went so smooth from the selection process to the actual paperwork. Sam is fun and personable as he is professional and understanding. I highly recommend to anyone for Like New Auto Sales to help you here! Easy as 123 I would definitely do business here again :)
Got a great deal on a used car. Sam was very professional and honest.
Pretty good deal. No fuss, came in got what I wanted without any issues. Sam and Nidian were Friendly, didnt try and push anything. Easiest car transaction that Ive ever had.
Courteous and honest. I will consider purchasing again if they have a car Im looking for.
Excellent service and nice people.
Sam is a really nice guy. My sister was finally able to find what she was looking for. Highly recommend.
Really honest and helpful. We bought a car and drove it home the same day. Price was excellent.
Like New Auto Sales is the best car dealership in CT for pre-owned vehicles. If you want someone who truly cares about their customers- head over to Like New Auto Sales. You wont be disappointed. They have a customer for LIFE!!
Honest and upfront. I am very pleased with my car. Sam was a gentleman and Nidian was very pleasant to deal with. The mechanic put the car on the lift and showed me everything. I would go back anytime.
Awesome staff. Awesome service. By far the best dealership we have dealt with in years. They really helped us get financing and the car was in the best condition as compared with other local dealers. No pressure. No games. Just honest guys who sell great cars!!
Buyer Beware. I bought a 2003 Dodge truck. Now, Ill take it on the chin as far as within a 1,000 miles of buying this vehicle the engine would not idle properly, despite 3 idler arms being replaced and 2 sensors. This happens with a used vehicle. The reason for my dissatisfaction stems from my paying $400 to have the exterior fender wells painted (by their vendor) due to rust and having those fender wells bubble within 3 months of the repair. I had an easy and inexpensive solution for the dealership; just cover the bubbles that will soon burst to rust with cosmetic fender well guards for $176.00. However, after a month of many phone calls and emails I have received nothing but Ill get back to you. Well, I reckon ya cant beat a dead horse to death so Im getting back to them. Stay away from this dealership. They buy junk at a low price and that is why their prices are low. They WILL NOT follow up on service, as in the case of my issue. Good luck and God Bless.Capt. NormPeacefully at Sea
Very pleased with my new car. Honest service. Easy process
We should have gone here earlier. Just bought a great car from them. Sam was very helpful.
Great Place Very Happy - ArtI have nothing but good things to say about this place. I went in thinking that I was going to go through a hard time getting a car and I was wrong. Sam my salesman was nice and got me into the car I wanted. When I put my money down and supplied my info the bank was trying to deny me but Like New would not give up on me and found me financing that I can afford. My note per month is 250!! Before them other dealerships were trying to get me to pay 3000 to 5000 down with 400 a month payments. I felt like they actually wanted me to be able to afford it rather than getting a sale. They have my loyalty!! I got my suv over a month a go and it rides like a dream!! Thank You Like New
Like New is simply the best car dealership. Everything was amazing, they were very helpful and easygoing. They made process of buying a car not painful and fast. Special thanks to Sam for finding the best car I could imagin. If you go there, ask for him!
I just purchased a 2010 Ford F-150 for an incredible price. The truck was super clean and Sam and Nidian were very helpful. I would recommend to anyone looking for friendly service and nice cars.
Looking for a relaxed professional no-pressure atmosphere to purchase a quality used vehicle? Look no further than Like New Auto Sales. I purchased a 2016 Kia Sorento for my daughter and the whole experience from start to delivery was smooth and enjoyable. Sam is very knowledgable and dedicated to world class service --------- and he comes through.
The customer service at Like New was the best. I got approved without any issues. It was a great experience. Sam did a great job in guiding me through the process. Definitely recommend this place!
Do not waste your time or money with Like New Auto Sales. I absolutely loved my vehicle that I bought from them, until the next day when I find out there are mechanical issues, that have been a long time coming. But dont worry, he sold me the warranty doesnt cover the issue. So, here I am, having to pay more money to fix this car, and having to pay for a rental to get around in the month + long process. Amazing experience. Thank you to Mike and Like New for teaching me a valuable lesson. P.S: Read all reviews on Yelp, because for some magical reason, he can get the reviews on Google taken off.
Very good place to buy a car. No games. Good prices.
I came to this place and bought a 2010 Jeep Cherokee, low milage, excellent condition for great price. Highly recommend this place.
Bought a car last year, great deal, easy transaction compared to other auto sales shops, Sam was very fair!
Excellent dealership! Thank you! - BriggetWe purchased a truck for our son and we will be back to look for ourselves when we need to upgrade. Staff members from Like New were helpful and had a very impressive selection. Keep doing what you guys are doing. Thank you
I wish I could give this place less than one star. Went there twice to look at a Jeep Liberty with my 17 year old son. We were told by Sam to take our time and not rush into buying the car because he never wants to push someone to buy a car. We told him we would make a decision by the next day and would call him. We told him our son was buying this himself using all of his savings. Called him the next day to tell him we wanted the car, and he told us someone else at the dealership sold the Jeep and it wasn’t available anymore. Nice way to do business. Shame on me for not reading all of the reviews. Don’t waste your time going to this place. Very underhanded way of doing business. Glad I didn’t leave a deposit.
I had a great experience buying my car here. Al was straight forward and worked with me on the price. There was a minor issue he was not able to resolve for me on the car in time of pickup, but his price was very reasonable so I had no problem fixing it myself. Overall I had a great experience and received good service. I would buy here again.
I was well taken care of threw the entire process, no haggling whatsoever. Also very kind and courteous whenever you call.****EDIT****. I wrote that review 👆too soon. I bought my explorer at like new auto and shortly thereafter noticed a vibration. I was told time and time again by Sam to come back because either his tire guy was out or some other reason to why no one could look at my vehicle. I had my explorer in at colonial ford, they stated that the rear tires were not safe for road use due to dry rot. I told Sam what I was told by ford. I was then told to goto a hole in the wall tire shop in Danbury, but to no avail the tire shop didn’t carry that size. I was told I’d be contacted a week ago now I’m still waiting and they are just not answering my calls. So now IM driving a vehicle that’s not safe and cannot move my kids around. All the while I sent a buddy to like new and he bought a car yet I’m still left dangling.
Very satisfied with my new car. Nice people
We have worked with Sam and his team various of times, They are always friendly and knowledgeable. He takes pride in everything he does. I would recommend Like New Auto to all my friends!!
Just Bought a car here and Im absolutely happy with everyone that works at Like New. they went out of their way to help me get a car that I truly love. you wont find a better dealer with great customer service and people who dont push you to buy and make you feel comfortable. I would recommend them to anyone whos looking to buy a great car at a very good price.
Awesome service and helpful staff. Addressed all my needs/concerns/wants, and made me feel like family. Everyone was welcoming, knowledgeable and took their time- I didnt feel rushed or presssured like most places, they sold me a perfect car fit for me and offered a competitive price for my trade in. I appreciated the down to earth yet professional service. Highly recommended, I will go back the Like New Auto for sure for my next purchase! Two thumbs up!
Im giving them a one star review strictly because zero stars isnt an option. I went there to purchase a vehicle, spoke with Sam and agreed on a purchase price. This was going to be an all cash deal so he said he would give me a break on the price. WE VERBALLY AGREED TO THE PURCHASE PRICE OVER THE PHONE AND DENIED THE NEED FOR A DEPOSIT. Went there the next day to sign paperwork when Sam denied having the conversation with me on the phone and said I could never agree to an offer like that. The fact is, that he did agree to the offer, said I seemed like a nice person and he would give me a break on dealer fees and price of the car. BEING THAT IT WAS A CASH DEAL. So, I took a day off of work to go finalize the sale just too loose a days pay and walk away empty handed. Would steer very very clear of this establishment strictly because they are not legitimate what so ever and will try to con you out of money.
Excellent service. Excellent crew. Honest and gave me the best deal I could find.
Great place to buy a car!! They show you vehicles that u can afford and also offer great financing options. I would definitely recommended buying a car from like new auto
These guys are the real deal. Great service and the best deals around. Look no further, go to like new for a great buying experience!!! Quit horsing around, who doesnt love that horse commercial!! Brilliant!
Very happy with my purchase. Very professional and honest!
Came here because I did business with them many years ago and had a great experience. The staff acted like I was imposing on their day and tried to downplay the value of my trade in by half of what I received elsewhere. I also ended up buying a newer SUV with better features. I guess leaving me there to sweat it out worked to my advantage. I heard you all laughing in the office but really-Thank you! I got a 2017 where you tried to sell me a 2014 with way more miles on it. Even my grandmother knew you all were full of bs and told me to leave. Under new management? Maybe you should have kept previous. Sad.Your reply says a great deal about your service. You made “accommodations” for a 94 year old woman by allowing her to sit. Thank you so much for these “accommodations” I had no undivided attention nor do I require it. I was left for long enough to shop elsewhere and since you are not big enough in the game, I went to a dealership who wanted the sale more and paid off my so -called -damaged car. I thank you though because I ended up with a 2017 Chevy equinox so no complaints. So I will change your rating as a result. Again, thanks! My point was I give way better consideration and customer service in my business and perhaps I expected too much from such a small dealership.
I bought a used 2014 Altima from these guys last week. My sales guy Nick was great. No pressure and didnt force me into something I didnt want or need. They were able to get me financed at a decent rate even with my slightly below average credit. Thanks again guys, loving my new ride!
Visited the repair area of this business and Im very happy.Very professional and knowledgeable.Mr Álvaro is a great human being and a master in This area( cars )
We didnt get anything yet..but sam is a good guy.
Highly Recommended !!! Like New Auto in Danbury CT. Great prices, very professional and I didn’t feel pressured to make my purchase. My close friend referred me and I referred my sister!
Great experience as a first time buyer. The staff answered all my question worked with me to find a car I could afford and drive off with. Very happy.
Awesome experience. Very pleased
Just bought an Altima and all I can say is WOW!!!!. Way cheaper than the dealer for the same price. Exceptional customer service, excellent staff, and best of all they treated me like family. I will definitely be going to LIKE NEW again!!!
All I can say is awesome. Nice people and great service.
One of the easiest transactions Ive ever had done. Not only were they easy to work with, they were funny also! They need a horse as a mascot!! Not to mention the free tv I got when I purchased my Sonata! I was drawn in on the commercial because they were too funny! Bob Barker himself should have been there because The price was right! Will do business again definitely with them!
I recently bought my car with them and I absolutely love it! I had a really great experience. Great service and awesome staff!!
Finally a car dealership you can trust.RELIABLE, PROFESSIONAL, DEDICATED. From sales to service, these guys are the best in the business. If you are in the Greater Danbury area you have to check them out you willnot be disappointed!
Sam was very nice and upfront about the g37.
Great Place to buy a car!! Staff is very friendly, they help you find exactly what you are looking for with no pressure. Definitely stop by if youre thinking of purchasing a car.
Good car dealer and some good service
Very helpful and treated us like family.
Excellent experience. Will definitely go back!
Very helpful and professional staff, awesome customer services. They have a great selection of used cars for you to choice on their lot and a good services department.
First of all the owner is incredible friendly he made feel worry free when buying my car, gave me options and I didnt have to leave my work place, everything was so fast the whole process and the quality of the car I bought was amazing also I had wipers problem and got it fixed really quick! I strongly recommend this dealership!
As a women when I go to buy a car I feel like they are taking advantage of me but not at Like New they did not just try to push a car on me. Mike listened to what I was looking for and then he showed me a couple of cars that were exactly what I wanted in a car and I didnt feel rushed, pressured or any of that. Now Im driving my new 2015 Nissan Murano and I couldnt be happier so Thanks Mike and if your looking for used car this is the place to go.
Great experience awesome staff! Left with a solid car and warranty still running strong
Great Dude Good deal on used Outback
If your looking for a car and a great deal this is the place to go. Feels good to finally have a great place to go in Danbury for a car . The staff is extremely knowledgeable and courteous . Definitely recommend this place if your looking for a good car buying experience.
They were great help me find a car in my budget and none of the typical sales pressure. If your looking for a very reliable car and want people who are going to try and find what fits what your looking for go see Mike and Sam at Like new you will not be disappointed!!
Awesome experience. Will definitely buy another!!!
Excellent place to buy a car
The best place to buy a car and the best customer service
Very good experience I had with them friendly staff
Had good second visit.All problems fixed.
Terrible service, theyre disrespectful. Its not worth going there
Wow! 2k cheaper than Nissan for the same car! No brainer go to like new!!!
No outside to assist
Price is fear for a used car
Expensive Warranties . Car is good .
Excellent
Excellent service and care. Didnt feel pressured at all. Got a great deal.Thank you very much Sam for all your attention, I am very satisfied with my new Jeep
I want to buy my car
I like