TERRIBLE experience!Dropped my wifes car off here on Saturday 7/10 and explained to Alex that there is oil getting to the spark plugs and dont know why and that this seemed to cause the car some trouble starting the day before. I mentioned it may be the head gasket from what I was reading. I also mentioned that I changed the oil just a few days prior and the old oil was different colors of brown and frothy looking.Heard back from the receptionist on Monday 7/12 indicating they found no issues that would cause trouble starting the car but that the car needs front and back brakes and rotors and that they will remove the exhaust heat shield for 1200.00. No mention of there being oil on the spark plugs or what is causing this. This is the reason we brought the car to you guys, I can change he brakes and rotors myself.Never got the chance to speak with a mechanic about the findings or the actual issue and what is causing it. When I mentioned to the receptionist about whether they found anything that would cause oil to get to the spark plugs she said there was no check engine light on but they will check the spark plugs again. I asked how much we owe at this point and she said 105.00 plus tax for the diagnostics. What did you diagnose?105.00 to tell me what I already know. Will continue sharing this experience and will update if the shop decides to reach out to me and make good on this.Thank you.
Took my BMW X5 with multiple issues, all were fixed. I had tried multiple other shops but none knew bmw as well as Cardinale Auto does. They fixed it better than we bought it, and below what other shops charged.
Alex was excellent. Test drive was easy. Met with us off hours to show us the SUV. Even had a fantastic recommendation for financing. The truck was the best price I could find and Alex took the time to walk through all the features. I would recommend Cardinale to anyone and will review their inventory for my next purchase.We bought a BMW X5 4.8i.You will not be disappointed.
I just bought a car from Cardinale Auto yesterday, and I must say that the entire experience was truly wonderful! Alex accommodated me and my Wife in every way imaginable - his customer service was tremendous. On top of that, the car was immaculate, both inside and out. They went beyond my wildest expectations in making certain that the car was in tip-top shape mechanically.I could not have ever asked for more from anyone in making a car purchase. I would HIGHLY recommend Cardinale Auto for your used car purchase and all of your car repair needs. Honest, hard working people that delivered GREAT service and a GREAT product in a friendly, professional manner... and at a very fair price! - John Sanchez
I havent used their auto mechanic, but I did purchase a vehicle from them. The vehicles they sell are HIGH-QUALITY used vehicles. If the car isnt in great/working order, they wont sell it to you. I would confidently purchase from them again.
They only sell good quality cars. Reliable rides and easy sale process.
Brought my daughters BMW 330i to them after her local SWCT BMW dealer gave her a $5,000+ estimate for repairs including a VANOS for $2,500, a new axle, etc., etc. Cardinale said the VANOS was fine; my daughter had let the oil go down and when oil was added all was good. They said the oil on the axle was actually a leak from a hose above and didnt need replacement. Net, net: $700 later and all was good! Called BMW and they refused to give back $200 analysis fee. We had our best mechanic on it! Well, just in case they were right I waited to make this review: 40,000 miles and 2 years later and still all good. Thanks Cardinale for your honesty and integrity. Will never trust a BMW dealer again!!
The best auto collision shop I ever done business with !!.
I WAS LOOKING AT A 535XI 2008 FOR A MONTH AND KEPT LOOKING AT ALL THE PICTURES AND SPECS. SO I DECIDED TO GIVE THEM A CALL. I SPOKE TO ALEX JR. I WENT TO THERE IN PERSON. HE LET ME TEST DRIVE THE CAR. WITHIN THE FIRST 5 MINS I KNEW I WANTED THE CAR. HE WAS VERY HONEST AND MOST OF ALL, THE CARS ARE GARAGE KEPT. THEY ALSO HAVE MECHANICS THERE THAT WORK ON ALL CAR PRIOR TO BEING SOLD AND THEY MAKE SURE THE CARS ARE FULLY DETAILED. IM A VERY HAPPY CUSTOMER AND VERY SATISFIED WITH MY BMW
These guys are the BEST. They tell u what u need now vs..later.. and give you affordable options. My previous car was... well loved (a POS)and one time they fixed my bumper [which was held on with a bungee cord] just to be nice! And theyre just super radd and awesome. I always recommend them to people
Ive taken my car here only a few times and Ive had nothing but great experiences every time. Alex is knowledgeable and takes his time explaining any issues with your car with you.
Great place with family operated business and very honest people.Specially for me who dont know much about cars finding a hones mechanic is essential.My #1 place to go with my cars
I first used Cardinals more than 30 years ago. They are great people who provide exceptional and affordable service. They serviced our cars for 17 years. Though I do not live in the area, I miss them and their service.
Honest, fair and friendly. Glad to have him perform work on our Honda vs going to the dealership where they charge a lot more and do less ! ❤️ them!
Very trustworthy, quality workmanship .
Bought two BMWs there from Alex The best
Great service from wonderful people...