Great service! Came out the next day, took care of the issue, not pushy about their services but very kind and courteous.
Arrow really makes it easy to make sure your family has good pest control. The staff is so friendly and accommodating. We recently had Kat come to our house and she was amazing. She made sure that all of our needs were met and more!
Everyone is very friendly and knowledgeable. It is refreshing to talk to someone who sounds like they care about you and their business. I have had a couple of times they were able to diagnose my problem through pictures I sent from my phone. I have used Arrow for years and remain very pleased.
Mr Chad Brown. Sprayed around my home and the yard and killed a wasps nest. Very polite also.
Professional and thorough service! The technicians were on time and explained the details of the service.
Miguel always shows up on time and is pleasant to talk to. Arrow feels like dealing with a small company (in a good way)...quick and helpful responses to every concern or question.
We originally called Arrow for a problem with ants several places in the house. They were gone within a couple weeks (which is what the technician told us to expect), and we were very pleased. We continued maintenance service, and we have not seen anymore pests. I appreciate the reminder calls as well as the flexibility of scheduling.
Im a realtor and I also own several rental properties and a personal home. Arrow provides excellent service at every address I have. Friendly, responsive and experts in the biz. they are my trusted provider in pest control.
I wish I could give this company ZERO stars! Three issues with this service I received today for weevils:1. THE EXTERMINATOR, JOSE, STOLE $300+ dollars. When I went to pay for something after his service, the money was completely gone from my wallet. I was left with a $5 bill and 9 $1 bills. There is completely no one else who could have taken it.2. He was 1 hour late with no communication about his arrival time, nor did he apologize for the inconvenience.3. Jose did not have a mask on despite professional conduct and county mandate.This company told me “they would right the wrong”, yet could not do anything. I strongly warn you to HIDE YOUR STUFF if you don’t want it STOLEN by any employees of this company.
I have a 6 month old and we are on a schedule so I I appreciated the punctuality! I also appreciated that the technician was wearing a mask and took off his shoes when entering the house. All together professional and efficient!
These guys are awesome and very honest and diligent team of folks. They brought up some concerns in a good way and automatically plan for the best most economic plan of attack without selling the most high priced deal on the market. Definitely recommend this company.
Very nice and helpful! Good deal and job is very professional.
We had a terrible wasp problem and Miguel was able to help us. We are very thankful for his help and attention to detail. Miguel is the best!
Absolutely outstanding service and customer service!!!!!! From the moment I called in for a service to the service itself was outstanding!!! I called in with an emergency of termites and within 45 min they had a service tech Thai come in. He explained everything and called the main office to see if they could treat my home with foam until the baits were put it in. Thai explained they didn’t have any but his service manager Kelvin went to garland to purchase some and drove to my home to service it himself!!! Thank you so much Arrow exterminators for going above and beyond!!!! The prices were incredible and were def signing up for pest and mosquito treatments in our home.
Horrible customer service they routinely show up unannounced even with our contract stating that a call is required before hand and not to show up before 4pm. 3 times they have been ignored our requirements and trespassed on our property. This last time they did this I canceled our service and they stated I would not be charged and today I received a bill. I recommend staying away from this company as their technicians obviously cant read contracts.
Service was ineffective and overpriced. I was expecting a professional to diagnose and problem-solve for my issue. Instead they sent a kid with a can of insecticide who looked at a few cracks and crevices, concluded he didn’t know where the problem was coming from, and just sprayed the apartment hoping it would work.Not exactly the service I had in mind when I decided to spend over $80.
I appreciate the tech listening to my concerns especially since I am a single mom. This is one less thing for me to worry about. They are always on time and communicate way better then my ex-husband. Thank you
Im a home inspector with Every Angle Inspectors, so I have seen a lot of insect control companies at work. I choose to refer Arrow to my clients and I use them on my own home as well.
This is a great company. I have been using this company for quite some time. Whenever I have an issue, I know I can contact Mr. Hamm and he will come and treat what I need treated, even in-between regular maintenance. I have recommended this company to quite a few people.
Arrow always is very courteous, prompt and thorough when they come out. I am very pleased with them and have been using them for probably 20 years.
Arrow consistently delivers excellent service. Their professional technicians arrive when expected and property is thoroughly protected from all forms of pests. My pets are never endangered.
Very personable and professional service
Theyre always friendly. They show up on time. They do a thorough job. And they wear the little plastic booties on their shoes so they dont track in whatever they walked in outside onto my nice clean floors.
Joe is so awesome ! Hes always explaining things perfectly and goes above and beyond to make his customers happy ! Get Arrows and ask for Joe to do your service !
Great service. From the office (Tabitha) to the technician that came out. I am happy with the service!
I like that when you say they will be here, they are on time and always professional about the work they do. Both Dante and Ron have been very through in their work.
They care! They are responsive and affordable. They even follow up to make sure everything is ok. Very good service!
Everyone is nice-from the people who come to the house to the people who do the scheduling and billing. Polite, understanding, always willing to work with me.
Quite flexible in scheduling my service, even when I had to ask for a change...extremely respectable and knowledgeable service people who explained all my options
We have used Arrow for many years and find them very professional. Thank you for your good service.
For us, its been an all around great service...no complaints...easy to contact, quick to respond, & always right on time.
In all of my years, I have only heard that exterminators only fed the bugs and that it was a waste of money. That sure has not been the case in my experience with Arrow exterminators. They have kept my yard very bug free, I havent seen termites since I implemented that program a couple years ago, and they quickly eradicated a problem when a start of some cockroaches occurred. Nothing but a great professional experience with their office, their products, and their technicians!
Dependable and reliable. Three years of great service so far.
Everyone is friendly, and they take care of everything.
Extremely dependable service and excellent people to work with whether its service or office contacts. They’ve been my regular exterminator for over 10 years.
Excellent Service and Pricing for the last 4 years Ive had Arrow!
Always first class job - I would highly recommend Arrow
Great work from Donte - explaining the treatment, solving the specific issue, etc.
Jenny in the office is THE BOMB!
Nice EXTERMINATOR
Great Experience!! Prompt, kind and knowledgeable!!
Friendly, knowlegable, efficient personnel.
All of the above.
Superb!