After trying to depend on my roadside assistance with my insurance since we were out of state and did not have anyone to call to help at 11 pm at night and them letting me down drastically we called 360 towing and they arrived in less than 20 minutes. They were friendly and very fast. I would highly recommend.
The two gentlemen that helped me where very nice and patient with me. My first time using towing and they made my experience go by so smooth.
Took 3 hours for the tow to arrive while it was 95°F outside. I will never reach out for their services again.
Would recommend. Juan was very helpful. Would recommend this towing company to anyone.
Excellent service. I highly recommend.
360 Towing Solutions came across as highly professional and kind. Saved my day despite the dead battery! timely and very affordably!
Great and fast service! The driver Elijah was very friendly and on time and towed the car without hassle, took great care of it! Would definitely recommend this service and the driver as well!
Over priced charged more miles than it was, probably took the long way to my house,never ever use again, called the company never answered me back,when I asked why so much he just stopped talking to me and left......CHRISTOPHER TOW SERVICE
If I could give no stars, I would. We have been in business for over 20 years. We work with many different towing companies and we have never had a tow truck driver treat us so rudely. He did not ask us where the vehicle needs to be left. The driver proceeds to unhook the vehicle right out front in our customer parking lot and when we noticed we went out to ask him to take it to our back lot, The driver tells us I dont have time, just put it in neutral and do it yourself. Isnt this what hes getting paid to do? I asked his name, contacted the company and while I was on the phone he left. He left a vehicle that does not shift into neutral. We could not move the vehicle which is why it was towed to us in the first place, so we could repair it. He was made to come back and tried himself to move it in neutral but could not. He had to hook it up to his truck again and bring it in our back lot. He wasted a lot of time in doing this when it all could have been prevented by doing his job correctly the first time around.
Excellent customer service! The driver knew exactly how to handle the situation and responded quickly. Overall great job
Please do not use them They are thieves. They will never give you the correct price. As soon as your car is loaded on the truck they will trick you into paying more money. They told me $89 to tow for a 5 mile distance. At the end i was charged $239. Do not use 360 towing service.They are fraudsters
They were very quick and prompt with their service. Only took the driver 10 minutes to reach me and help me with my motorcycle that broke down on 635. Eli, the truck driver, was very friendly, understood my situation and knew exactly what to do. I will definitely use 360 Towing in the future!
Elijah is a real pro - on time, knowledgeable, efficient and professional. He even tried to get the vehicle started before loading it up. This place would be my first call for towing in dfw. 👍
BEWARE!! They tried to charge me for a $59 guarantee fee, plus an additional $65 - $95 depending on the tow truck diver?!?! Total scam!!! Im a woman but not a stupid woman. Nice try, though! I got my car towed for an even $80 with no cc needed upfront!!
The absolute worst towing company I have ever seen. Liars, thieves, scammers. Tried to charge me $300 for 18 miles. God dont like ugly and the KARMA gone come to yall. Very dishonest. SHAME ON YOU
Great friendly and prompt service! Eli was very helpful. Would definitely recommend!
Quick friendly service!! Eli was a huge help getting our car moved to our new house after it had died and ended up with a flat. Thank you so much!
Very quick and efficient service. Also very informative and professional. 10/10 would recommend.
Service was definitely quick. after having issues with 4 other towing services. Individual was very professional and promptly. Definitely recommend.
Great customer service while making my appointment and driver came quick...only to find out I didnt need a tow!
Suleyman towed my Porsche. He came to my rescue quickly and knew exactly what he was doing. Very professional and friendly service. The car is still spotless and he did it at a very reasonable price. I can definitely trust him again if I need towing in the future.
Prompt, attentive to detail, courteous, informative. The process was very easy and as painless as possible. I appreciated the help/service and my needs were more than met. I’ll definitely use this company again if the situation arises. Ramon is very helpful. Ask for him!
Every other tow company had over a 2 hr wait. Sam was able to come rescue me within 20 minutes! He didnt even have to tow me, he jumped my car and it started right up! Best tow/but not really tow experience Ive had! Sams great! Thanks so much!
They were profesional arrived quickly and got me home in more than 20 mile trip at a price lower than any other tow company I know. The tow truck was very clean and the driver was very professional and didn’t make the drive to my destination as awkward as I thought it would be. I strongly recommend
Fantastic service by no other than ex-Dallas Cowboy, Joe West, who was very personable, helpful and prompt. (Hes learning the trade first-hand so can start his own towing business.) This company was contracted out by AAA, which is who I called when I was stuck on the freeway last Friday. Im sure AAA wouldnt use them unless they knew that the services 360 provides is top-notch and quality. I highly recommend 360 Towing Solutions.
Eli came out to tow my car after I got two flats. He called to get my location and arrived promptly 10 minutes later. He was friendly, efficient, and knowledgeable. I’ll be happy to use this company again!
Buju was super awesome. He was very timely & even started my truck. Im so happy with this service. If needed, I will definitely be contacting this company again especially if Buju is working. Thanks again Buju.
I was having a great day until I had an ugly flat approximately 5 minutes away from my job. Tore pretty much off the rim. Not to mention it was raining so now I was even more disgusted. Luckily there was a gas station nearby I pulled into and parked. I googled some towing places and came across 360 towing. They were amazing from the customer service to Joe the driver. Im happy again to know I had help. He was very professional and polite. I appreciated his help very much and I didnt have to wait long either. Joe is amazingly professional and I highly recommend this company if your ever in need.
Eli was very professional and efficient! Got me out of huge trouble! Thanks for a great service!
Thank you for a wonderful quick service. Will use again!!
Solid work. nice attitude.
Really amazing and great service. That took a lot of the stress away from me having to deal with my car! 10/10 would always use them! Drivers are fabulous!!!!
Good servers like the way they treat the car and me
Tow truck driver was amazing and helped me in every way possible! Couldnt be happier with the service! So professional and showed up in 5 minutes!
Positive experience with the tow truck driver he was nice and professional. The price however is not what I feel reasonable. $55 just to make a call, $95 for a towing charge and $25 for labor. I was told on the phone that the towing charged was $65 - $95 but did not expect to be charged a maximum of $95. Person on the phone needs to just add up the total and be up front instead of just making it sound cheaper than other towing companies. Total bill was $202 for my car to be towed 9 miles to my house.
Expensive. $89 for the tow, $75 to hookup my vehicle and a mysterious $25 charge for extra labor to move my car 2.1 miles. The driver was supposed to call to explain the extra labor, but never did. A $189 bill is outrageous.
Charge to much per mile. Plus $100 off top for them coming.
Showed up in 20 minutes! Amazing service would recommend to anyone who has a car lockout! If you ever need any service of that sort definitely recommend them!
These guys were AWESOME! The fuel pump in my truck went out while my wife was driving and I tried calling around for a tow. I called 2 companies who told me they couldnt tow my truck were I needed it! I called 360 and Sam came and pick me up with no problem. He came within minutes which was really great because it was hot and we were in a dangerous part of the hwy. I appreciate them for caring enough to help us!
Quick and reliable. Will use again!
Golden service from a great company. Highly recommend 10 put of 10.
360 Towing Solutions provided prompt professional and courteous service, their representative Eli was respectful and straight forward. 360 Towing solutions Overall experience 5/5
Dont come to this place they like to over charge you at the end. The truck didnt even to be taken somewhere and ended up getting charge $250.
My tow truck driver was incredibly the most helpful hero this morning after my accident on the road. I would highly recommend his service any moment.
Elijah was awesome, he was on time and very professional.
Ive used a few towing companies before, but 360 was the quickest and friendliest service Ive had! Definitely will continue to use them! Their driver Eli, was so helpful and explained why he had to use certain equipment to get my truck on the bed.
Nice Service, Low Quote, High BillHad them haul my minivan. Was quoted $200 or so for going 11 miles.At the end they charged $345.$175 just for showing up$30 for mileage, this was 11 mile drive. They told me they cover the first 10 miles.$95 Towing Charge$25 for using a chain, I thought that was standard$20 for extra laborI had to get a tow back to the garage, they drove farther and charged only $172
Helpful, kind, and efficient. Thanks guys.
Fast and reliable service. Very friendly service will definitely use them again.
Joe West was excellent. Very professional good person to conversate on the way to your destination. I havent had great experiences with tow companies but this was the best so far. If you ever need a tow company call them and ask to send you Joe. He will hook you up!!
Please dont use these scummy people. They lie to you. Dont tell you a final price until they have your vehicle and then will hold it hostage and make you pay more than what you were quoted over the phone. Lies and thieves. Stay away.
My name is Anthony Sabu and my car had a flat and was stranded on 635 and Mr Elijah Moreno from 360 towing company came in quickly, he was very courteous, polite and very helpful . As I was late to work, he made sure he dropped me and my car at my work on time. I highly recommend this Gentleman, if you call this company ask for Elijah ..he is the best out there. Super Customer Service.
Mike was friendly, professional, courteous, and knew what he was doing. Pricing wasnt bad either. My daughter and I are pleased with his service.
Had an easy time working with this company! Jesus, the driver came quickly and was polite! He was careful with the car and gave me a good price!
Got Ripped off! They say $55 for a service call and $3 a mile..... sound legit. But..... $75 once they get there to load your vehicle (no thats not included in the service call). They wont bring a flat bed, but will up charge you again to use old school tow truck straps and lights. Even though they picked the service vehicle to send. Then expect 2-3 more misc. charges for connections, labor, drop off. If you dispute and charges, instead of dis using they will say pay the charges, or pay the charges + impound fee. They also refuse to take your vehicle off the tow truck until you pay. Sound like they do this a lot.
Fast /Quick service - but definitely more expensive than I was told on the phone.All and all - what was needed was done so ...🤷🏽♂️🤷🏽♂️
This company is so crooked .. I would never recommend them.. they quoted me a tow for $140 when they got my car there they wouldnt unload for less than $340.. saying they would impound it if I didnt pay... I highly recommend not using this crooked company!!!!!! Anything else is gotta be better!!!!!!!
0 friends1 review1.0 star rating 9/21/2017Horrible experience. The dispatcher, Nathan told me he had a driver available now and that the driver would call me. Nathan quoted me a price of $129.00 and he would require a card to secure it. I gave him my card number and waited for the driver to call. About 10 minutes later the driver calls and tells me he 45 minutes away. That is not now. the driver got there and loaded my car. He damaged the front spoiler with his cable. When we got to my destination the price was now $224.00 that had to be paid before he would unload it. I called Nathan back about the higher price now and his attitude was that he knows what hes doing is shady and he admitted that a lot of other people have complained and he doesnt care. When my car was unloaded I went to start it and the battery was dead. the driver had left the ignition on the whole time. Do not use this company. I will be reporting them to the state licensing department. The driver also said that Nathan is actually in Israel and not even in the US, another reason not to use them. They claim to be local.
360 towing solution did a great job towing my truck fast and reliable will use again
Sam was extremely helpful in helping me physically move my stalled car in 100 degree heat to position it for tow truck loading. I must add that his skill in negotiating narrow spaces with his truck is superb. That saved me one more car pushing in a crowded parking lot.
Driver was kind and came quickly. He was accurate and did not add any extra fees...He did not try to cheat us like another company did. I will definitely use them again.thank you.
I just got a jump from 360 towing at 8pm when every other towing company told me an hour wait and over $180 just to come out 360 Towing made me feel confident and secure. Sam was great I will be using their service again!
Told me it was $59 + Towing charges. But i ended up paying $200 for unnecessary additional charges to tow my camry to a mechanic 4.2 miles away. Above all of this, I had to help them push the car out of the garage and help them tow my own car.
Highly recommend 360 towing solutions came in a timely fashioned time. Great service was greeted and and gave an awesome theycustomer service
Great job, tech was professional and thorough...
They were very quick to get me towed and on my way!
HORRIBLE!!!!! services. The dispatcher Javier told me at 8 am the driver would be right over within an hour.The only reason I went with 360 towing I was told by Javier -dispatcher- the driver would have arrived at the towing spot at 9am versus 10 am with the other tow company. Well the dispatcher kept call back extending the time and giving random excuses. Thereafter dispatcher would not answer my call when inquiry about the tardiness.When calling again I spoke with the tow truck driver Sam. He told me he recently received notification of my services.What is the kicker I was charged $55 dollar service charge at 11:13 one hour prior to the tow driver arrival.. The driver did not show up until noon. Thereafter I was charged an additional $75 for the towing and $4 per mile to dropping my car off at 1224 pm.Really an additional $55 service charge. I will not ever recommend this company to anyone. The customer services and communication skills with their employee is AWFUL!!!!The only reason I gave this company 1 star because my comment would not post.
My tech was so amazing!
Told me one price and charged me $45 more than what they quoted me. Plus they tore up my yard pulling the car out. And said I had to eat the cost of them doing that. So make sure you get a precise total before you give them your cc information.
They were very misleading with the price. Ended up having to pay $165 to get my car towed 3 min from where my car was parked. I paid $89 for just the service call, plus 75 for the actual tow truck company that came out. Do NOT use this service!Its a scam!
I told them that I needed to be towed 25 miles, and after they reviewed the estimated pricing with me, I said so the total cost should be in the $120 to $140 range, right? and the response was Right and they proceeded to charge me $214 after I waited 45 minutes for the tow truck to get there.
This company is criminal but protected by state law to do things that are unfair and unjust. They work with a apartment complex that has no stated visitors parking lot signs and they drive around and tow cars just to basically steal money from the poeple who live in these apartments. By far one of the worst scams in Texas.
Please whatever you do. DO NOT use this Company. They will gauge you!A basic tow, 8 minutes from my home to the other destination was $164.00. They quoted me one price, then doubled the amount. Once you give them your card number you have no way of negotiating with them.Clearly out to take advantage of people.
Jesus did an excellent job towing my car! He was extremely careful with the low bumper, but still fast and efficient. Highly recommend this company !
Needed a jump and Eli rolled over in 15 minutes and did great. Thanks!
Good service. Quick and easy. Looking at a pretty penny to pay for a 25+ mile trip, but theyll get you to where you need to be.
Jesus was great. Helped me get the car towed quickly in the cold. My dogs werent a hassle either. Great service!!!!
Helped me in a pinch with great assistance. Came to assist within a reasonable time. Driver helped to diagnose issues with car before towing and took it where I needed it to be. Would definitely recommend calling them if you need a tow.
Great service.. Will be using them again in any emergency
Called 360 towing solutions at 5:30 they got to me by 6 they were quick and perfessional
So I called this place and the guys seem very friendly and nice at first but he did not tell me about all the hidden fees that were going to be charged to my card and he also told me that it was going to take 15 to 20 minutes for the towing truck to get to me I called at 8:00pm and we were not even through towing until like 11:30 pm but the driver was very nice and very professional and he went above and beyond so I did like that about the company but about the hitting fees that were not actually explain to me or even told to me I just felt like that was just very false advertising I would never use this company again! I amSo dissatisfied with the lies the person on the phone did not explain any of the fees.. and I think I am going to report this to the better business bureau that’s how pissed I am!
They did a great job. They took good care of my vehicle.
Great service. He was quick and friendly.
Customer beware! 360 towing will tell you at dispatch center that there is an $89.00 fee to make the call plus $35-75 charge to make a local tow. My tow was 1 1/2 miles. The dispatch guy acted like it would be $35 (+$89 call fee) if it’s easy access and then after you see the tow truck driver and have already been charged 89 to have the guy come out, you find out the standard base rate for a car is $75. They apologize for “the misunderstanding” and then they head down the road to screw the next customer. Be warned... standard tow for a car is $75 + $89, no matter what the dispatch guy says.
Eli Did a great job towing my old 67 will call again
Great company and great service. Got to me in a timely manner. Definitely going to recommend this place to my family and friends.
Suleyman (the tow truck driver)was absolutely incredible! They came quicker then expected and had me home in no time. These are the people Ill call every time I need a tow truck from here on out.
A lil pricey but the service was good!
Great towing company! They got to me in a timely manner and they have wonderful customer service. They are a great company.
Towing riders arrived when no one else picked up, arrived in less than an hour after an accident. Great service!!
Very helpful! Driver arrived on time and helped us. Very satisfied with the towing service! And our drive has a good sense of humor, made us feel happy on the way. Highly recommendation!
Excellent prompt service. Very helpful driver who explained everything well. Would recommend and use again when needed in the future.
Needed a towing and couldnt give directions so I gave the phone over to someone who did. Gave them the exact location and they still couldnt find it. Vehicle never left the spot.
Arrived quickly! My keys was locked in my car the driver was very well mannered and worked really fast. Good attitude. I would definitely recommend them to anyone!!!
Elijah is a blessing. Nice guy
STAY AWAY! They charged my elderly father $154 just to tow my car literally 2 miles back to our house! Then said they waived the MILEAGE fee! HORRIBLE PEOPLE WHO JUST TAKE ADVANTAGE OF PEOPLE. Do yourself a favor and do not use them!
Jesus showed up on the scene with a minute to spare and took directions to my house perfectly. The car was in great care throughout the drive and he was kind and courteous.
Very very good service! When i called they were very professional and helpful. Would recommend this to everyone. Thank you
Very friendly, came in a decent time, good price
Eli did an Amazing Job man fast Efficient and professional !!!