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JT Nail Spa Cumberland
2000 Mendon Rd, Cumberland, RI 02864, United States
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JT Nail Spa Cumberland

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ki
Review №1

Love the way my nails came out. Tina is amazing. I will be back again.

Ev
Review №2

Ok…I never rave like this about a nail salon buuuut…This place is amazing!! A previous nail salon did a horrible job on my acrylics and I couldn’t find a salon to fit me in today. I found JT Nail Spa and I am extremely impressed.The most perfect set of nails EVER. Stephen was my nail tech and did an amazing job and made sure my nails were exactly how I wanted them. His wife applied my gel color with exceptional precision! Will be going here for all my nail needs from here on out!!

Da
Review №3

The Luxury pedicures that I receive here are one of the things that I enjoy most in life right now. Theyre thorough and leave me feeling and looking great. I highly recommend.

Br
Review №4

JT Nails has never disappointed!! Ever since I found JT Nails I have never gone anywhere else. The salon is very clean and the work that they do is high quality! The polish last a lot longer than other salons I’ve been to in the area. I recommend them to anyone that asks for a recommendation!

Ka
Review №5

JT Nails consistently does a great job. I almost never have to worry about who my daughters or I will have, our nails usually come out great! And while I dont feel rushed, they have you in and on in a timely manner, even if you have to soak the dip off. This process has taken hours at other salons. JT has it down to a science.

Je
Review №6

I absolutely love JT Nails. All the ladies from my office told me to try them after a few bad experiences at other salons and I haven’t looked back. They are always clean and friendly and I always love how my nails come out. My mother in law and I have made this our quality time together every three weeks. I highly recommend either location

Va
Review №7

Would recommend everyone to come here! I been to other salons after coming here and had bad experiences expect for here. The people are wonderful and do amazing work.

Li
Review №8

Beth was a phenomenal receptionist- made u feel so comfortableJenny was excellent and I will request her every time!Go check them out… best nail salon I’ve been to in years!!!

Je
Review №9

Very clean. Never had a bad experience. Always good about fitting you in

La
Review №10

Ive been going to JT Nails for several years, Ive never been disappointed. I love my nail tech Nina. Shes always knows what I want.

Ed
Review №11

Place is very clean and all the staff are very professional and friendly! I have been going here since October and I have not been disappointed!!! Love this place and highly recommend!!

Ch
Review №12

I recently went to JT in Cumberland for a smoothing pedicure and a gel manicureI used to go to a different salon in North Smithfield but JT Nails is a much more relaxing experience. The nail technician I had once worked in North Smithfield but several years ago she moved over to JT and I followed. The entire staff at JT is very professional and going there once a month is my self care! If you want to relax, not rushed, and get treated with respect then JT in Cumberland is the place to go!!!

Lo
Review №13

I’ve been going to JT’s for a year and they always do a great job at whatever service I get. It’s clean and beautiful inside and everyone is friendly.

So
Review №14

Great atmosphere rebecca is so kind and very helpful i will definitely be back again for my manicure and pedicure

Ka
Review №15

I would recommend J T Nails to anybody they do good work Im always happy and satisfied everything always comes out nice that polite clean unprofessional

Co
Review №16

I’ve been to this amazing nail spa before they did a wonderful job. This previous time I went they charged me an expensive fee. Then called me back a day later claiming I didn’t pay. My nails looked great but they where thinned out to much. I haven’t had these nails for more then 5 days and half of them broke like nothing. I’m pretty upset with my nails, the last time I came my nails lasted for more then a month.

Am
Review №17

Very disappointed with how I was treated today when I went to get my nails done at the Smithfield location…since the mask mandate has been lifted per the CDC I did not have one on me.I usually see the owner Tina for my nails, I have always had a reasonably fine experience (nothings really wowed me but also nothing was bad) however today she demanded to see my proof of vaccination.I do not carry ANY of my personal health records on me and I will not make an exception for this. When I told her I didn’t not feel comfortable sharing my personal health information she pressed further. So, in return I asked for her proof. She didn’t have it either.So why is it OK for them to push it on me and cause a scene and make me extremely uncomfortable but they don’t have to comply with the same regulations?Further more, she offered me a mask and told me “it’s ok, just wear it under your nose.” Well, doesn’t that defeat the purpose of wearing said mask then?If your business will require mask wearing, I totally am fine with that- but what I was NOT fine with was how I was treated and embarrassed by the owner in the salon.In the future, please consider people may have anxiety, medical conditions and/or religious/personal reasons if they are not wearing a mask and perhaps talk to them privately instead of causing a scene in your own place of business.Had the situation been handled differently, perhaps I would have reconsidered staying for my appointment.

Bo
Review №18

Excellent pedicure, nails look great, legs left relaxed & exfoliated

Da
Review №19

You know they do a good job because they’re always busy!

Tr
Review №20

Extremely friendly, clean, and welcoming environment! Melanie is absolutely incredible. A little bit expensive for a fill but it was so worth it!

Pa
Review №21

Everyone is top notch snd professional.

as
Review №22

Will definitely be going back didnt get cut once. First time getting the dip powder and I love it 😍 I had almond shape done.

Al
Review №23

So clean and awesome pedicure every time!

Al
Review №24

Love the staff here! Drive a few extra minutes for clean and friendly service!

sa
Review №25

Best nail salon, all the nail techs are great!

As
Review №26

My time spent here was fantastic. Incredibly friendly staff and a really clean atmosphere. Highly reccommend.

Rh
Review №27

Always a pleasant experience at JTNails. The reception staff, Gianna, Becca and Tara are excellent and Steven, Tina and all the nail techs are professional, talented and super friendly!!!

Ma
Review №28

Yes love the way my pedicure and hands look

Ka
Review №29

Highly recommend JT Nails! Only place I go for my gel dip. I always request Hong, but have had my nails done by other techs and they always come out perfect. Very clean salon, on top of all new guidelines and everyone is always so nice and professional!

Je
Review №30

Thw place was clean and of course looked beautiful inside. Daniel did an amazing job on my nails!

Vi
Review №31

Clean and professional; great atmosphere. Many amenities to choose from.

Ma
Review №32

Ive been going here for years. Ive reviewed before, too. I gave it ⭐⭐⭐⭐ then. Im upping it to ⭐⭐⭐⭐⭐ after today. They are on top of all the new guidelines while still offering top-notch service. I am so impressed with their professionalism.

We
Review №33

The girl with the dark hair at the front desk was very helpful (sorry i didnt get your name)Henry was great! Thank you

Mi
Review №34

Great manipedi from Lee in she is great

ID
Review №35

I love to come here to relax not only myself. Salon is beautiful. Environment is relaxing and calm. Its great to enjoy the JT Spa Pedicure.

Na
Review №36

Good services and staff, but pricey.

An
Review №37

Tina did a beautiful job on my nails. I love coming here everyone is so very friendly and pleasant

La
Review №38

This place is amazing! I wish theyd open up a place near my home. Unfortunately, this place is an hour away. There is no spa nail place like this near my home. They offer $10 off if you sign up for their email. The atmosphere is cool. Decorations are beautiful. Service is great! They even have a kids spa room with kid offers. I cant wait to take my 4 year old! My 16 year old loved the experience getting her nails done. They had a huge wall of colors! I loved that the most! Definitely would recommend this place to anyone! 👍

Na
Review №39

Very nice place. Clean, nice staff and all sorts of color picks.

Pa
Review №40

So disappointed! I have been going to perfect nails for YEARS now. When they opened a new location called JT nails I followed because it was a beautiful space. I usually only got my nails done by three techs. One of them being the owner. I recently bought a house 30 mins away and the salon was no longer easily accessible for me. However, I did decide to make the half hour drive to get my nails done for my birthday. I was certain it would be worth the drive because I have never left the salon feeling unhappy. I got a new nail tech I have never met before. I requested a gel mani and pedi but got a regular pedi. I let that go because I was on a tight schedule. I asked for square nails but they look more round. He cut my nails down quite a bit. I know I have little stubby nail beds but they were not all evenly matched. After painting my nails 2 coats I mentioned my thumb nail had a huge slope in it and when he asked the owner about it she told him to keep applying gel. So after 4 or 5 layers my nails were thick and bumpy. When I was asked how my visit was I replied that it has been better and that I was disappointed. Instead of asking why I felt that way, the girl at the front desk couldn’t get me out of there fast enough. I do believe that it was the tech I got and not the reflection of the overall business. However, it is the owners responsibility to make sure their clients are satisfied with their services. If I wasn’t happy with my nails they should’ve been redone by someone that knew what they were doing. Sadly I paid $60, left feeling frustrated and confused. I don’t know if their approach has changed because they have opened a new location or if this was just a random occurrence, but I will not be recommending them to anyone. They lost a 10+ year customer.

Se
Review №41

Absolutely the best pedicure I have ever had in my life, and I have had many. I had Henry, and he was great! The other gentleman who did my daughters pedicures were also amazing! We will be back! Would highly recommend to everyone!

Sa
Review №42

What a beautiful and relaxing spot! The cool, clean air welcomes you as you enter this beautiful, clean spa. Sometimes, Im so relaxed that I feel like I could sleep! Everyone is professional, hardworking and willing to meet the needs of each customer. The skin products introduced by the owner are wonderful, and shes quite knowledgeable from taking many seminars. The spa gives you an upscale feel without having to book weeks ahead in advance. This new business is an asset to the community!

Bo
Review №43

Love this salon! Clean and welcoming environment. Very big on sanitizing tools and using disposable liners for pedicures. I have had manicures, pedicures, acrylics and now I get the dip powder on my real nails. Easy to make an appt. I prefer having the same nail tech, so I usually make appointments, but they accept walk ins too.

Me
Review №44

Best nail salon around

As
Review №45

Joe is great!

Li
Review №46

This is a great place for nails and pedicures with so many choices. The personal touches are amazing! They dont miss a beat. Jason and Tina are wonderful! Surely they wont disappoint!

Al
Review №47

Such amazing staff, and so clean and professional!! Great overall experience

al
Review №48

A friend recommended this place to me months back. I have been a faithful every 2 week customer since! I love it here, Katie is awesome!!! I started with acrylics and gel polish, she told me about dip and my nails have never looked better I highly recommend!!😍

Jo
Review №49

Always a great experience!

Ma
Review №50

Very nice place, clean and the people are professional and kind - every experience here has been excellent! Prices are in range with other area places. Highly recommend!

Ki
Review №51

Lem is AMAZING! Today is my 1st time here & I just got the french dip on my fingers and the most FABULOUS gel spa pedicure Ive EVER had in my LIFE! Best treat after months of not treating myself 🤩

Do
Review №52

This is a top notch Nail Spa. And it really is a spa! You get a nice shoulder massage while getting your nails done. The technicians are all super friendly and very talented! They offer so many services and are very organized with their appointment booking. I highly recommend making an appt and not just walking in because I feel that many of the techs have their own clients and are booked solid so walk-ins may wait longer than normal. ... I have always been beyond satisfied with my nails and overall experience when I leave there. Also, their pedicure menu is fantastic and although the prices are a little higher than other salons, you get what you pay for!!!! I dont go anywhere else now that this place has opened!EDIT: I didnt realize I was logged into my husbands account!! He does not get his nails and toes painted...but I do!! =) -- Lisa Barry

Te
Review №53

Mike is amazing! Hes very friendly and always does a great job on my nails.

Ma
Review №54

Lee was great! Theres even a little room for kids. Fair prices and nice staff

Ja
Review №55

This place was fantastic! Today was my first time visiting, and I was not disappointed! By far the best salon in Cumberland. I chose the lavender and mint pedicure, along with a gel manicure, and was given the best service and attention I have ever had at a nail salon. Son took great care of me and my nails, making sure to ask my preferences and take extra time with the massages and sugar scrub. The best part may have been the wonderful relaxing neck pillows, a first for me at any salon! I will definitely be going back again soon-- This place is a must!

Br
Review №56

Its the cheers of nail salons ... They always address me by my first name remember my likes and dislikes and do excellent work. Over time they have gotten better at guessing wait time... Tip.. As many salons do these days starting the end if this month I believe cash for tips....

Jo
Review №57

The best pedicure Ive had. 15 percent discount for first time customers. Melanie did a great job full foot rub and great attention to detail. Awesome atmosphere comfortable clean decour. Will be coming back without a doubt.

Ka
Review №58

Got a gel manicure. Their website says $30, but I got charge $40. Within two hours my thumb nail already chipped. I’ve never experienced nails chipping so easily before. Definitely won’t be going back.

ja
Review №59

Awesome customer service. Great atmosphere!!!

Wr
Review №60

Got the most expensive Pedi, they guy never spoke once, my feet were back to being dry and calloused in two days. A new girl did the waxing and missed a bunch of places. Thank goodness I have tweezers and a magnifying mirror! Too much $ for unacceptable results.

li
Review №61

Phenomenal! What an experience all around! They were all wonderful and so helpful, i left feeling like a whole new mama!

Je
Review №62

I had an appointment and still waited 45 minutes to get my nails done. No one spoke English (no offense) but I need to be able to communicate with whoever is doing my nails. The nail polish was old and cruddy and came out lumpy once it dried. In 6 years ive never chipped a nail (from a previous place I went to) and after they did my fill a nail chipped 5 days later. The acrylic just fell off randomly. It looks nice inside, but was not satisfied at all. Only great thing was they had decent prices.**Update: I went to a different nail salon 1 week after this incident to have my nails fixed and the nail tech said she didnt even know what they used on my nails but it wasnt acrylic .whatever it was it was it melted to my nails and they hard a very hard time getting it off. TERRIBLE!!

Ka
Review №63

Entire pedicure wiped off 4 hours after pedicure. I called immediately, explained the situation and they asked me to come in the next day at 10:30. I went in, asked to speak to a manager and requested a refund for the inconvenience. She admitted that because I had a hot wax pedicure and if it wasn’t cleaned properly, that it could wipe off. So, it was their fault. They refused a refund or any compensation for the complete inconvenience. The last two visits, the polish had chipped in the first few days. Unfortunately, three chances is all I have to offer. Will never return and would never recommend due to the unprofessionalism of admitting they were wrong but did nothing to make it right. Waste of time and $52!

Eu
Review №64

This is my faaaaaavorite nail salon!!! Theyre very sweet and very helpful. & didnt over file my nails, which is painful and happens at anywhere else. The place was VERY clean and new. Will definitely be returning SOON!

Cy
Review №65

Love the different services that you get there. Reasonable prices!!!

Ke
Review №66

This place always gets it right! They are friendly, accommodating and do a great job!! I have had acrylic gels, pedicures and most recently the nail dip! I always get great service! I wish I had found them sooner!

Ce
Review №67

I love it!

Su
Review №68

I used to do facial in JT Nail and Spa. First time it was great and the technician who did my facial was very professional and it was very relaxing. I had a very bad experience, when I went last time. They gave me an appointment at 5 PM and I waited there for 45 minutes. I told them I need a refreshing mask (I did first time the same facial). Some other technician just came in and she put this mask after scrubbing. After 10 minutes, she came back and she just pulled back the mask off without spraying water. The mask was super dry and it made my skin so painful and red. I wasted like 30 bucks for nothing but skin irritation and redness in my skin. Worst experience..

Ch
Review №69

Pedicure was amazing and well worth the money,clean and friendly

Ma
Review №70

My favourite salon, very clean, staff is very nice. Have my permanent nail master there, but all girls and boys working TV here are very good. Lots of options for mani/pedi.

Be
Review №71

Giving it 3 stars because although the work is good they have kept me waiting on more than one occasion 30 mins or longer. Last time i waited 45 mins ( i make an app every-time way ahead of time) no one was in the salon but me and someone else it was dead. My technician was just walking around doing things around the salon (and yes they were told i had arrived) this is the reason i stopped going.

Do
Review №72

Excellent service. Great place. Ive gone to Tina for years. I wouldnt want to go anywhere else

Sa
Review №73

My pedicure was incredible but then I had a woman named Tracey for my acrylics and by far the most painful manicure I’ve ever experienced cut my thumb to the point it was bleeding and was way too rough with my nails and did an awful job love the place itself but don’t recommend Tracey

Jo
Review №74

Always great service 👍

Pa
Review №75

They do a good job on a pediacure, a little expensive I usually go to magic nails in Lincoln

Ma
Review №76

Clean friendly relaxing

St
Review №77

This was by far the best pedicure I have ever had. I had Ben, and he was great. I will be a returning customer!!

Is
Review №78

Great place, amazing price, friendly service, and clean environment. I have gotten so many compliments on my nails !

Ch
Review №79

Jimmy was so gentle and nice- it was a real treat going here for a very reasonable price! Highly recommend, will def be coming back

N
Review №80

The Chinese director she is a bad woman who does not deal with respect and does not want new customers at all. I advise not to go to this salon

Ca
Review №81

Always a nice atmosphere great service pleasant employees, a little expensive for a basic pedi but its the best place in town

Cr
Review №82

Never again... All my nails broke off the second week of having dip done. Overcharged!!! It was great my 1st time after that just problems!!!!

Pe
Review №83

Very expensive. Had a pedi it was ok. Nails was ok. Would I go back absolutely not. Over priced. Staff very friendly. Just not up to snuff with pedi’s and manicures.

De
Review №84

Tina and Nina did an excellent job with my nails before my daughters wedding. I wish I could post a picture of my ombre nails and french gel pedi. Thank you, thank you, thank you!

Pa
Review №85

Have had manis, pedis and waxing since opening - fantastic in every way!

br
Review №86

My favorite nail spa! Hands down! Kayla and Amy are amazing!

A
Review №87

First experience was great but the second ... not so good. I asked for a wax and mani pedi. The lady I had didnt understand what I meant by squared nails somehow. They were uneven and I had to fix them when I went home. The girl at front desk forgot to put me down for the wax, so I had to ask again but was told there was no one there who could wax ? On a day when waxing is on sale and there were 5 other employees unoccupied at the time. Weird.

G
Review №88

ALERT!!! They gave me nail FUNGUS!!! Its the only salon Ive been to the last 2 years! When they stripped off color from their previous pedi I noticed my nails were white colored! I asked the technician why, she said they were just dry!! I asked to speak to the manager and she said the same thing!!! I took a photo because I was suspicious. I went to my podiatrist about 1 hour later and showed him the photo. He said thats FUNGUS!!! He buffed my nails down and gave me medicine to put on them for the next 2 months!!!JT Salon Lied about my nails and then worked on them!!! Anyone who they used the same base coat and polish on could be infected!!! Thats probably how I got the FUNGUS!! They are DISHONEST and UNPROFESSIONAL!! I wish I could give them ZERO Stars!! Cost me $60- copayment and $45- for medicines!!! SHAME on JT Nails!!!!

Al
Review №89

The salon does a great job, when you can get in. Every time I call for an appointment, they say they are full and not “really” taking walk-ins either. The staff answering phone are not really that friendly.

Pr
Review №90

Beware of this place. It was nice once upon a time not anymore. Last tym when I got d same services done dey gave shoulder heating pillow n this tym dey didnt even care. My daughter 8 yrs was given grown up mani and pedi and charged for the same. Kids mani pedi is $30 but my bill came upto $127 for kids services and mine. Nails were shaped and painted horrible. When asked why my child was not charged as kids mani n pedi dey had no reply.

Le
Review №91

I’m never going back here and all the people I told about this place after my initial visit(which was great!), I will tell them how they tried taking advantage of me. I walked in thinking I’d get full set acrylic with gel polish but I decided not to get gel seeing as the nails were just for Halloween and didn’t need to last long. I chose to get designs on two nails(white stars). I got my slip and the total said $45! Which is completely wrong and when I spoke to the Mgr Tina she told me that it cost $10 for getting coffin shaped (it’s $3 elsewhere) $10 for the designs($5 elsewhere) & extra money because it took him(Kevin) time(the same time as every customer getting full set)to do my nails. Not only that but one of her workers claiming to be a manager as well kept talking back and even went as far as to say I’m a bad customer(she is young and Hispanic) and how some places charge even more so I shouldn’t be complaining for being overcharged.. she was saying all of this while I was trying to speak to Tina and she goes on to say after I said I’d prefer to speak to Tina that Tina was very busy and doesn’t have time. Tina was already in front of me and it’s her job to be there for a customer -.- prior to me asking to speak to her she was not doing anything. I had to tell the Spanish girl to get Tina for me because before that she kept going from the front to the back to relay messages like a game of telephone. Kevin was shown a picture of the nails I wanted which was a picture from the first time I had my nails done there and loved it and he did not do the shape right. I wasn’t going to say anything, I just figured i wouldn’t see him specifically again. But he asks me what I thought and I was honest and said the shape was sharp and extreme more so than the one I’d shown him in the picture to which he replies that I have to be more specific because there are two kinds of coffin shapes.. are you kidding me? I showed him a picture, it doesn’t get more clear than that. Initially do the designs I was going to do 1 with white stars and the other being the Superman symbol. He claimed he was very good however as he attempted the symbol and horribly failed I said I’ll make it easier on him he could just do stars like the other nail. He removed the polish on that nail and went to apply a coat of red polish when I wanted that nail blue and he said “see you have to be more specific”.. he said that again! I never said to switch the main color I only said to put stars.. he was VERY rude and dismissive and would tap my hand to move it a certain way like I was a dog.. he seemed arrogant as well and when I tried to initiate conversation he wouldn’t bite back so it was silence the whole 2 and a half hours. Except of course when the workers were talking about me in Vietnamese. Smh I had such high hopes for this place and thought I found the perfect place. I did not. My advise to you is that if you go then make sure you look at the pricing to see that they aren’t trying to overcharge you. I called on the phone to see how much it’d be to get coffin shape and they said $5 yet Tina tells me $10. Very nice business. My nails were done on the 25th it is now 30th and my nail is already chipped. The first time I got my nails done they lasted a month! He made my nails paper thin and very cornered so that the edges were actually sharp. Bad bad bad. Kevin is not good with people or nails.

Am
Review №92

Awesome experience!

Le
Review №93

I have gone to this place before and this did not happen to me ... my appointment was at 6pm my nail tech was Joe and I get it by that time they are tired but I can tell he was not into it, he did not shape them when I told him too he did a horrible job they are crooked my nails were long they are so short now, I asked for a design he couldn’t even do it ... unfortunately because of one tech I will never go there again very disappointed and they are very expensive

ab
Review №94

Kept me waiting for over 30 minutes in my chair when I booked a pedicure with my sister. I ended up just not getting my nails done and not one employee cared to even tend to me or cared that I ended up cancelling the pedicure after they left my sitting in my chair. Awful customer service. Never coming back.

Ti
Review №95

Loved it

Information
100 Photos
95 Comments
4.2 Rating
  • Address:2000 Mendon Rd, Cumberland, RI 02864, United States
  • Site:http://jtnailscumberland.com/
  • Phone:+1 401-475-5656
Categories
  • Nail salon
  • Facial spa
  • Waxing hair removal service
Working hours
  • Monday:10am–5pm
  • Tuesday:9:30am–7pm
  • Wednesday:9:30am–7pm
  • Thursday:9:30am–7pm
  • Friday:9:30am–7pm
  • Saturday:9:30am–7pm
  • Sunday:9:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
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