I called looking for advice because Aspin Air is nowhere to be found at this time. The gentleman here at In Balance provided me with advice on how to free up my slow running hot water line. It got so cold last night out here in Copperas Cove, TX. that my hot water is now running so slow.I am going to use the advice that was provided to me by way of In Balance to get this issue fixed. The rep was helpful and did not charge me for the advice over the phone and for that I am very happy.