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Fast Lane Auto Service
858 N 1st St, Copperas Cove, TX 76522, United States
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Fast Lane Auto Service

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Ch
Review №1

I was in Killeen work at Ft Hood. I needed to have my rear hatch door gasket replaced. Fast Lane evaluated my problem and got the replacement part from Austin in two days. The work took less than two hours, including an oil change. The service and the people are great.

Ke
Review №2

My Miata had a rattle in the engine compartment. It wasn’t engine or drivetrain related, and try as I might, I couldn’t locate it. The sound was so annoying and I was embarrassed, the sound said, “beater” and Ai didn’t like it!The Fast Lane tech got to work, and within 20 minutes, had identified and removed a broken exhaust clamp bolt!I was allowed into ‘The Pit’ to see exactly where the bolt came from, thank goodness it’s nonessential, no need to replace, just a removal.Kudos to another satisfying Fast Lane experience!

Je
Review №3

This place is military friendly and gives exceptional service with your vehicles. With frequent moves, it’s very hard for my family and I to find a reliable and honest auto mechanic, so this is the place to come. I highly recommend this auto mechanic business due to their integrity. They are very professional and they have great customer service. I have had both of my vehicles repaired/maintenance care here, and am always happy with the end outcome. I have been to other places near Fort Hood and they have been the only ones here to actually help. They also keep everything clean with Covid-19 protocol for everyone in the lobby.We appreciated when they explain throughly with any issues at hand with my vehicles. After I get my car services done, I have better mileage and better quality of life of my automobiles. My vehicles are well-maintained when coming here and handled with care.Thank you so much Kyle and Jake for tending to us, and we will be back for all of our future routine maintenance care from now on. Many blessings to you all auto mechanics with your hard work and intelligence to keeping our vehicles safe and working.Please everyone support this small business during this pandemic. They are worth every penny !

Mi
Review №4

The team there is very professional, and very good at what they do. The repairs to the vehicle were done correctly. I had concern about residual codes appearing, and the team offered to take a look and tried to rectify the situation. The attention to my concerns are much appreciated.

Ri
Review №5

Have been using them for 1.5 yrs to service & care for my 2018 Ford. Now have 65000 miles on it. Always easy to deal with & understanding what Im talking about. No reason to switch. Being a senior & a retired auto tech, I like the way Im treated. No over pricing or problems, work is ALWAYS first rate.

Bi
Review №6

We are new to the area and I wanted to give a locally owned place a shot over an oil change chain. I was excited to go to a shop with great customer service but this was not it.I came in this morning and asked if they had an appointment for an oil change and the guy behind the counter said Nope, internet is down and then just stared at me. I was waiting for something like, we could do it in an hour, 2 hours, tomorrow, next week, like a normal place that wants your business... but we just stared at each other....I said okay, thank you very much and left. Wont go back again.

Jo
Review №7

I came here a few months ago. Never again!! And before you say the service isn’t listed under my name it’s listed under my stepdad‘s name. We brought my car here to get diesel flushed out the tank. There shouldn’t have been that much left. They charged me $1,500 to get it flushed and when I get my car back there’s still diesel in the tank. $1500!!!! Wasted! It was in the shop for about a week and a half, just to still have diesel in my car. And on top of that Darren or whatever his name is, has a very bad attitude and is very rude. You would think that you would be nice to the customers if you want business, guess not

Kl
Review №8

Great place while getting an alignment the technician found a bone mistake walmart made when mounting my new tires 2 years ago when they put my front tires on my rear rims. They were able to do an alignment and fix everything else for a fairly reasonable price. Will definately go back

Ke
Review №9

Excellent customer service! They were friendly and fast. I received an oil change and an inspection and am very happy with the service I received.

Ca
Review №10

Friendly,, knowledge able pricey

Lo
Review №11

Friendly employees and great prices

as
Review №12

I took my vehicle in for an oil change and they noticed a large leak in my valve cover, they had the parts and fixed it the same day (on a saturday) I dropped it off at about 9 am and they had it all done by 1230. Theyre pricing is incredible. They have a very fair labor rate and wont gouge you on parts. Love this place

TA
Review №13

I needed an oil change for my mothers vehicle so I called to check hours and was told as long as there by 6. Perfect as I work out of town. I arrive at 537pm and the guy is sitting legs propped up on the desk. There were no customers at the time. There was no greeting of any sort. I ask where do I need to pull the car around to and his reply was its too late for an oil change, we close at 6. I will never recommend them with how unprofessional they are. I went to Valvoline who also closed at 6, but they fit me right in. They were nice and professional, but most importantly the oil change took all of 10 minutes and they were still able to close at 6.

Ir
Review №14

Always 5 stars for customer service and repairs. They are friendly, polite, and experts in their field. Always get me in right away. My go to place for everything.

Pa
Review №15

Staff was friendly, and busy grinding. The place was clean and inviting. Highly recommend.

Mi
Review №16

Awesome service. Nice and engaging personnel. Will be doing more business with them.

Co
Review №17

Service was awesome!! Great price for an alignment on my Dodge 2500. Will recommend to others!

Li
Review №18

Great friendly service. They are usually busy so make sure you dont have some where to go when you go. They try to go as fast as possible, so dont be too harsh.

Pa
Review №19

Fast Lane Auto Service is a top notch outfit with expert mechanics who do top quality work for more than reasonable prices and I wouldnt trust any other other outfit to maintenance or repair my 2001 Ford Ranger; the 1st vehicle that I ever bought new; or my 2020 Chevy Colorado; the 2nd vehicle that I ever bought new.

J.
Review №20

These people are very professional have a neat clean facility and reasonable prices too. Besides they have a very cool classic International pickup out front. We are going to give them more business they deserve it!

Th
Review №21

Very nice & friendly thank you for they service that I received.

Br
Review №22

Whoever serviced my car for an oil change, stole my brand new battery from my brand new car and replaced it with an old and leaking battery.I will never come here again and will tell my friends and family to never do the same.BEWARE

Ni
Review №23

Very friendly and polite. We are very happy with the quality of work.

Ke
Review №24

Amazing customer service, affordable prices, and just overall great experience. Had my headlights restored, front end alignment and my AC charged and everything is working way better.

Ja
Review №25

Great little shop. They are fast and courteous.

Ca
Review №26

The guy at the calendar was very knowledgeable. And the service was not only fast but proficient as well. I’m going there for everything

je
Review №27

Great place. Fast, i was in and out on no time .

La
Review №28

I don’t even know where to start Josh and all the guys here are truly amazing at what they do. thanks guys make sure your here when i move back 🤘🏽

Ki
Review №29

Fast as the name suggests lol and great customer service. Experts at their job but good enough customer service to break down exactly what they were doing to my vehicle 10 out of 10 recommend.

Ra
Review №30

Everyone was very friendly and they don’t push you to get services done

Me
Review №31

Paid $1700.00. Waited almost 2 months for my headlight to be put in(Told me they couldn’t find the right headlights that matched ), and an oil change. THAT’S IT. Upon letting the car sit for so long, Jake told me that my battery was shot and was 3-5 yrs old and that I should replace it . However, I bought it last year at Autozone and it was still under warranty( NOT 3-5 years old). I let my husband deal with them at this point as I am pregnant and stressed. They told me my car was finished that weekend and when my husband and I went to grab my car, we had them replace the old battery with our new one and we realized it still didn’t start . Went back in and they didn’t charge a diagnostic fee (even though they tried to for $110 more)because they admitted to blowing fuses and also admitted to jumping the car several times and OBVIOUSLY we knew AND they knew that it wouldn’t start on THEIR BEHALF. Jake told us they would replace it at no cost and told us our battery terminal was loose and starter needed to be replaced . After some skepticism we paid for that to be done as well . Jake texted me and told me that it would be done Monday, however I checked Tuesday with Darrin and it was NOT ready again because they ordered the wrong battery terminal for my vehicle . Called Wednesday to ask for another update and Darrin asked a coworker the status and I heard the coworker say they ordered the wrong starter ! Get this, I called Thursday and Jake said they were waiting on a FUSE! Wow, the inability of and lack of communication is this shop is unreal ! I let my husband call to tell them to get my car the heck out of there as I am pregnant and stressed or with them . They got my car running that day BUT my radio no longer worked (due to fuses of course). So after getting halfway down the road I called and DARRIN answered and was RUDE as heck to me and said I must have broke it before I brought it in (almost 2 months ago )! I went back to the shop,Almost in tears from being frustrated and they sent Bobby out who found another fuse blown ( WHY DIDNT THEY REPLACE IT BEFORE WHEN THEY ARE THE ONES RESPONSIBLE)?? They fixed the one they found and my radio still didn’t work !! Jake told me they wouldn’t help me (only with free labor )with the radio despite it working beforehand and was very rude ! They wouldn’t cover the cost of the fuse or the radio IF HIS TEAM PERMANENTLY DAMAGED IT . Bobby the tech admitted to the shop having communication issues and others being rude to customers. He also told Jake that they blew the main fuse and other fuses were blown.Bobby apologized for how Darrin acted towards a customer who paid 1700 and waited almost 2 months to have their vehicle back just to find out there were more and more problems and excuses. I took it to another shop and have paperwork saying they didn’t change out all the blown fuses despite Darrin saying they “only” blew 2 fuses, despite taking it back, and despite Jake saying they would get the fuses DONE . Also I got an oil change that costed $70 and they didn’t check or fill my fluids and also didn’t provide me with a sticker . Excuse after excuse and lie after lie. Jake Dewald takes no accountability for his workers messing up, just gets online to argue with customers who leave bad reviews . Instead of training staff and REALIZING what’s going on in his business he has their back and argues with customers. Bad for business.

De
Review №32

My father has spent alot of money there, and they still cant manage to fix the leak. If seals need changing, then CHANGE them. Dont take veterans money and then give them the run around. I would give 1 star if I could.

Mi
Review №33

Googled them came in, and took a chance.The staff are so friendly and professional. I wasnt sure what was wrong they offered to drive it and see and let me know what it was. Fairly priced. Took me right away. I will use their services again. Thank you appreciate it guys!!!

Br
Review №34

Amazing staff. Coming from a family of mechanics, these guys make me feel at home.

Sa
Review №35

I love this place. They were fast, offered a great price for what I needed done on my car. Definitely returning

Jo
Review №36

GOD BLESS FAST LANE AUTO SERVICE! Military (Army) stationed at Fort Hood, Texas this is the best place for auto service and outstanding technical expertise of mechanics! Jake the owner went above and beyond to have my Buick be safe for me and my family to drive again! My automobile feels brand new again and performance is outstanding! Jake and his team was able to fix multiple mechanical and/or electrical parking brake issues that some other big named dealerships couldnt fix. The mechanics worked very hard to solve multiple diagnostics and strive for excellence and pride to fix my Buick. The owner Jake personally reached out to me and my family about daily updates, and special parts ordered, and other technical considerations to get my automobile completely fixed! The price was fair and MOST IMPORTANTLY THE SERVICE WAS AMAZING! THIS FAMILY BUSINESS IS AMAZING! I CAN TRUST FAST LANE AUTO SERVICE for future services for all my vehicles, and recommend them to anybody in the MILITARY COMMUNITY and GREAT STATE OF TEXAS! May God Bless your business and youll earned a lifetime customer as long as Im stationed in Fort Hood, Texas!Very RESPECTFULLY,JonJ JENKINS

Pa
Review №37

These gents got the ride in and out in record timing at the best price Ive ever had for an oil change. They also do part installs and custom wheel alignments for people with sport setups. So glad to have found them in the local area. Professional, clean, restrooms and waiting area are rather large with the ability to watch as they work if thats your thing. Stop on by, the ratings dont lie.

Th
Review №38

Would do 4.5⭐, if it were available.Fast, as the name suggests...LOL... Super clean, Well organized! Great Clean lobby, (especially if you have kiddos & need to wait a bit). Polite gents, although not much on smiles; even still, very respectful. Service with a smile would earn them a 5⭐ rating.

Pa
Review №39

Thank you so much for all your help.Where to start, great service, awesome people,Office service I had such an amazing experience, they helped me from the start to the end.Service on the car I could see everything and they informed me step by step. They came in and out of the store to make sure it was fine with everything.The best part was a very reasonable price.Thank you so much

Ca
Review №40

Not impressed! My daughter took her car there and was told an $800 tune up would fix her old car. Well it didnt, as a matter of fact it came back with two new problems. Hes charging her $300 more to, again, fix the problems. So, what do you think? Is $1100. a good deal for a tune up, you be the judge...... Well here we are a couple weeks later. Is the car fixed no! You should have just told her you couldnt fix it and not to waste her money if the car is to old. not supposed to be able to overheat anymore but you forgot to tell the car that cuz it thought it overheated yesterday.

Mr
Review №41

Have gone to them a few times now. I usually work on my own stuff but its good to have a trustworthy and knowledge mechanic. They have proven to me multiple times that they care more about quality than money. Could have charged me more a few times but the team there truly cares about the customer and their well being. Highly recommend them for those who arent very handy with a wrench as well as those who are. I truly feel you and wallet will be in good care .

Ch
Review №42

Very professional and the best customer service in town!!!

Cy
Review №43

Clean, knowledgeable, and trustworthy. I assumed it was a small dinky shop off the main road but its actually the cleanest and most knowledgeable oil and alignment shop in the area. Skip the Jiffy lube and give these dudes a shot. Bet theyll earn your repeat business.

Ra
Review №44

I really needed my oil change and this was one of the few places I could find that worked with my schedule. I went in and the men got my car taken care of at a reasonable price, great service very welcoming.

St
Review №45

Came here to get an oil change and I will no longer be going anywhere else.These people are GREAT at what they do. They even fixed a tire issue I was having at no extra charge. Very professional, nice and fast. Price I paid was not bad. Went back for vehicle inspections and they remembered who I was.Definitely will recommend.

Ry
Review №46

I had an AC issues and these guys at fast lane busted it out were very professional and timely. Priced well with knowledgeable mechanics. Would definitely recommend for any job.Thanks for a job well done!

Er
Review №47

We only take our vehicles here. Nobody else is allowed to work on them. Love the service and honesty.

ja
Review №48

Always does what they say they will do in a timely manner. upfront about price, and will call you soon as there is a change, cant ask for more. I trust them to install my customers freshly powdercoated parts, so I trust them more then any average mechanic shop.

Sa
Review №49

Now I am driving worry free... Thanks

Mi
Review №50

These guys rock!!! I service all my vehicles with them. Only had one minimum incident and they addressed it in a very professional manner and wasted no time. Would not change them (as long as the staff and management change).

Me
Review №51

Will always come to these guys. Love the hometown feel

Na
Review №52

Wonderful service, fast and economical. Thank you.

Ka
Review №53

I am very grateful for fast lane auto service!They took our van on short notice, fixed it, even though they were busy with other work. They were friendly, informative, and reasonably priced. I cant say enough good about this shop and their professional services. Thank you Fast Lane Auto!

Ka
Review №54

The men that work here are such gentlemen. They’re very respectful, welcoming, easy to talk and get along with! I love that they bring you in to look at what they found before and after the fix. And they’re so helpful when it comes to prices! They’ll give you all the options they offer and really try to work with you. One of my favorites places along side the one between the post office and Carwash here in cove. Couldn’t ask for better service.

J
Review №55

Good clean and professional shop. Waiting room was spacious and bathrooms were clean. You can even watch as your car is being worked on as well.Customer service is spot on, in how they deal with issues or with their regular happy customers. They can take you in and most times try their best to get you in without an appt if the need arises (brake issues etc).Alot of other people trust them and are return customers, there is a reason for this, just read the other reviews for proof!

ma
Review №56

Went in to get my brakes done and was out in a couple hours, even without an appointment. Staff was knowledgeable and professional and the waiting area was clean and comfortable. I also noticed that the mechanics went out of their way to explain important details to customers BEFORE any work was completed. They even went so far as to physically show customers issues with their vehicles. I will definitely be using Fast Lane in the future.

Ar
Review №57

Jake and the rest of the crew are very knowledgeable, friendly and professional. Because of their diagnostic test, I spent half of what I was quoted at another auto shop. Great quality and great value, a very impressive business. My new go to for all my car troubles. Thanks Fast Lane!

Ta
Review №58

These guys are awesome! I went in on Friday after work because my brakes sounded like they were rubbing. They did a free brake check. They showed me exactly what was wrong (left front brake). So they replaced the front brakes, got my oil changed, and new windshield wipers. I loved that they didnt try to up sell me. I added the other 2. I was out of there in just under 2 hours. Also I loved that it was very clean even the bathroom. With Covid-19 around, that is a plus. I also got a follow up call to see if everything was going well. Needless to say, I am very pleased. I will definitely be going back when necessary.

Ch
Review №59

Instead of addressing the customers issue the managers replied Nice miller lite shirt. Have a beer and chill out. If this is the way you would like your complains to be addressed then this is your place.

Ja
Review №60

Great little shop. Quick courteous service. Will definitely return. Highly recommend.

Br
Review №61

After reading the good reviews online I requested a quote for our ac issues. I was quoted a price for the ac service, which unfortunately I do not have proof of as the message was deleted by the sender, and then scheduled to bring it in. Called us back later that day, saying all good come and get it. Claim to have addressed and resolved our AC blowing hot issue, said they changed the cabin air filter ($50) and that it should resolve the AC problems. Diagnostic done and the results just mentioned the spark plugs cylinders needing to be replaced, nothing else.The AC blowing hot has NOTHING to do with the cabin air filter, and the problem started again, also overheating. Brought it into Meideke and the mechanic there checked our cabin air filter, said there is NO WAY it was replaced a month ago, even with 2500 miles driven, the air filter was BLACK.Lesson learned, thanks for living up to the bad reputation of mechanics taking advantage.

Ch
Review №62

I highly recommend Fast Lane for any of your automotive needs. As soon as you walk through the door, you are greeted with a smile and they make you feel comfortable and welcomed. Josh was at the counter during this trip! Couldnt ask for better service from him. You will never be treated as just a number or just another customer. Extremely professional!!! For both of our trucks oil service, they have always been the cheapest and most thorough. They do not try to nickle and dime you for added services or persuade you that your vehicle really needs such services. During this visit, I had them check my 2 batteries in our 1 ton and our scheduled oil change. Sure enough, one of those batteries were done. They explained that these batteries do not come cheap but to my surprise, they were cheaper than all other shops, franchise or not. Kyle was our technician and he did an amazing job with a thorough oil change and had our battery replaced within minutes!!! They honor and respect the military and gave me a discount in the end!!!! You will not be disappointed when you put your vehicle in their care!!! I cannot say enough good things about this shop!!! Go see for yourself...

Te
Review №63

Went to have my brakes serviced, Jake was very thorough and accommodating! Ensured to have me done by the time I needed and now no more squeaking! He did not make me feel as though I was being taken advantage of and explained EVERYTHING to me when I asked a million and one questions. Thanks you guys!

Cr
Review №64

These guys are the best. Took care of my car and the price may be the best in the region. Very kind service too.

Th
Review №65

Great service, great people. Honest and reliable

So
Review №66

Jake and everyone was fantastic! Had to bring my car to a dealership for a recall. They even called to follow-up and to make sure everything was okay. Will go there again, when needed.

Br
Review №67

They were very fast, polite, and have a sense of humor! They actually have conversation with thier customers and make them feel welcome! The prices are reasonable, they inform you of anything that needs to be fixed, and how you can solve it at home. Highly recommend!

J.
Review №68

Took both our vehicles there for oil changes and some other work. Jake and the crew here did an outstanding job. During the time I was sitting in their waiting room they treated every customer that came in with the utmost professionalism and courtesy. I will be taking my vehicles back to them for all my future automotive maintenance needs. Its rare in this day and age to find a shop that treats you and your vehicles like you are part of their family.

Ch
Review №69

Very fast and easy service my husband goes there everytime.

Se
Review №70

Everybody here was really nice and polite. Jake went out of his way to fix my very old hay trailer. He had to ask around several places and even drive far to get the part. I will definitely come back here to get anything done to my car. Thank you!!!

Ti
Review №71

I always go here when I have car problems they are always honest and affordable.I pray for nothing but prosperity for this business and the employees that work in this establishment. Thank you for your service and keeping me moblile.

Bo
Review №72

Im not sure about the other mechanic shop around in Cove pertaining to fair pricing. But Fastlane auto prices are very fair. The professionalism of the entire staff makes you feel valued not only as a customer but also as a person. Their work quality is fast and accurate. If their is any work that is recommended that you didnt anticipate they will let you know about your safety options prior to just doing the work and charging you for it. I would recommend Fastlane Auto to anyone that once their automobile service done right and fast.

Jo
Review №73

Great customer service and good prices

Ro
Review №74

Marcus!! I appreciate you for everything you did today to my 300c and also for me. This shop is very friendly and they know what they are doing. This is the best shop in town. Ill come back if I have any issues with my vehicle. I also recommend this shop to anyone that want the job done right and also in a timely matter and best prices. I also want to thank you guys for offering me a ride home until my car got fixed. It was a awesome experience and I will be back. Thank you!!! Fast lane auto😎

Fa
Review №75

So fast I dont remember going ;)

Co
Review №76

Awesome place excellent service. Went in for an oil change had me in and out and you can’t beat the price. Very respectful people! Will definitely go there from now on.

HT
Review №77

Jake at Fast Lane was a savior!I had drove from San Antonio to Cooperas Cove to purchase a vehicle however, I had some concerns prior to purchasing it and needed to access to a vehicle lift (lowered muscle car)I rolled up to Fast Lane on a late Monday afternoon just minutes after closing. As I walked-in a gentleman seemed to be closing the books for the day and looked like the only person around. He greeted me and I apologized for being “that guy” and explained my situation. With a positive attitude and smile on his face Jake said let’s take a look Sir.He crawled under the car for a few minutes with a flashlight and then said let’s put it on the lift and see if we can take a better look and address your concerns. While on the lift he discovered some minor issues I was unaware of yet, deemed the car safe to drive.With Jakes help I was able to get the seller to work with me on the price and drive my “new to me” car home — with peace of mind. PRICELESS.Very pleased with the service, professionalism and honesty at Fast Lane Auto. BIG shout out to Jake on choosing to provide outstanding customer service and a job well done! Thank you.

Bn
Review №78

I give a lot of 1 star reviews. Just look at my review history. If I of all people give a place a 5 star review then you can probably trust the place!The customer service is perfect.The staff are not shady.The maintenance is high quality.The maintenance was fast.The prices were very reasonable.And totally unrelated: they had a foosball table and lots of free donuts!

Co
Review №79

These guys really helped me out big. After finding out I had failed my inspection they let me know what was wrong. Without having to set an appointment he let me talk to the Head mechanic and he suggested they open the hood and check out the issue. After just about 10 minutes they figured out it was just a simple little wire that was loose and they help me fix it and go on to pass my test.This really helped me out huge as I needed it done that day. Really above and beyond.

Jo
Review №80

Brought my truck in for hub, rotor, and brake service. It was making a noise, and was told it was not good. After the service, my truck is now amazingly quiet, and smooth driving as well!! Excellent, excellent service, and extremely courteous staff, who absolutely care about getting it right! I assured them that for future service, its going there. You will not be disappointed! I sure was not!

Je
Review №81

Fast Lane is conveniently located down the road from my house. Makes it easier than having to go across town just to get some routine maintenance done on my car. Friendly staff and great service. They try their best to help with all things concerning your car. And they are even willing to work with you on pricing. My whole family comes here for all our cars and will continue to do so!!!

TI
Review №82

Our Cadillac, KIA, Ford and Dodge are patients here where our vehicles get the best checkups and repairs here in town. My entire family are loyal customers and our friends.Jake the owner/manager is the best along with his entire knowledgeable mechanic team. Thanks Fastlane KEEP UP THE GREAT WORK.I knew this establishment would take off on a great start based on the way they have the setup in the waiting area. Love the atmosphere of the shop it’s really clean.

de
Review №83

To the guy who inspected my truck on Tuesday 04/02/19 @3:36pm, hes the real MVP...! honest to God, these guys did the kinda 5 star service I hadnt experienced in ages. I would recommend 100%, and I will definitely be a returning customer. Good job guys! damn good job...

Jo
Review №84

Great service by John (mechanic) and Gabe (front desk). John diagnosed my issue quickly, ordered it locally, put it on and didnt charge me for labor. Gabe is the nicest front desk person Ive came in contact in while. Has good recommendation and conversation. I bring both of my vehicles for service here. Thanks fast lane!!

Li
Review №85

I had ran over a can of black spray paint. It sprayed on my new car. I was very upset. I went to Fast Lanes to see what they can do. They got some cans of degreaser and got it off. They are awesome. Been going there since they opened. Wouldnt go anywhere else. Always very pleasant when you walk in. Give they a try.

Ta
Review №86

So I had a not-so-great experience with Fast Lane back in December and it left a sour taste in my mouth. The owners were very helpful and got the situation controlled. They obviously take great pride in their business and customer satisfaction is a must with them. After several months, I decided to come back. Holy cow! Big difference. The employees are amazing and seem very trustworthy (I am very paranoid about other people being around my vehicle). Jake is amazing and has excellent people skills. He even remembered who I was, which is not very common. The prices are higher here bet worth it when you have the excellent customer service.

Ky
Review №87

Got my state inspection done here. Helpful and friendly staff - was in and out within 10 minutes.

Si
Review №88

A great new business making a name for themselves. Fast lane is in a convenient location and in walking distance from a subway. Marcus and Alex were very helpful, they took me out to my car to explained to me what they were repairing and the prices were fair. The only part they didnt have in-house arrived in 20 minutes or less. The business was clean and comfortable. I will definitely be coming back.

Ju
Review №89

My husband took his 08’ Jeep Wrangler there today. Service was great! Marcus was able to help us out tremendously. He was very knowledgeable with all the questions we asked. The price for service was insane! We had spent triple the price at other shops around town for the same service we received here. Also the 2 year nationwide warranty is an incredible steal. I highly recommend this shop to everyone in the area!!!

Ca
Review №90

As a crazy first time mom I really hate having to take my baby to do things like get an oil change. I chose this place based on past reviews and it did not disappoint. The waiting room was very clean and inviting! And the owner was welcoming and friendly. They were thorough and the prices were decent. Will definitely be doing all my oil changes/tire rotations here.

Ca
Review №91

Fast and affordable service. The staff was very friendly. Ill definitely be back with any more repairs needed.

mo
Review №92

Simply awesome. Not only fixed up my car fast as possible given the parts needed, but kept me updated every step of the way, explained everything in laymans terms so I knew exactly what was wrong with my vehicle, and worked with me on my hectic schedule. The building always looks super clean, and the staff are very kindhearted and well-versed in their trade. I will definitely be coming back!

Da
Review №93

They were very professional and helpful. When they say that you will be under their warranty, they mean it as well. I had an issue with my newly replaced brake pads and rotors squeaking, and they ordered new parts and had them in by the next morning, and they were able to resolve the issue swiftly. I would definitely recommend this place to other people if they need a good mechanic at a good price.

Br
Review №94

Great service.

Sa
Review №95

Best auto service I’ve experienced. Staff was warm, friendly, and understanding. Felt like they had my best interests at heart and weren’t trying to squeeze me out of an extra buck. Would undoubtedly recommend.

Je
Review №96

Marcus and the Fast Lane Auto staff are the best in the area. I am also pleased with their prices. They actually took the time to find and fix a problem that couldnt be fixed by other auto shops. Marcus was thorough in explaining their process. Made me feel welcomed at their establishment. Fast Lane Auto Service has a new customer.

Ca
Review №97

Fast Lane is amazing! I went in for an oil change and my radiator started leaking after they finished. They gave me a new radiator at no cost to me and gave me a ride home while it was being fixed. Amazing customer service at its finest. Its hard to find this kind of service these days. You guys rock!!

Ko
Review №98

Fantastic experience. Called several places to get a second opinion on issue with my car and decided to go with Fast Lane since the service over the phone had been pleasant and professional and the prices affordable. Took my car in and was pleased to find I did not, in fact have an issue. They took the time to make sure their assessment was correct and only then did they call to let me know that my vehicle was ready for pick up, let me know all they had done and what the real problem was, Marcus helped us in both instances and has been exceptionally professional and pleasant. 10/10 will be taking my vehicles here from now on as will my in laws. Thank you!

An
Review №99

I have been taking my vehicles here since they opened approximately two years for oil changes and inspections. Always quick and always polite.

Wr
Review №100

Had a front end alignment done, steering wheel was not centered, did not grease any of the front end. Got oil change on another vehicle, they tore apart air filter to sell me a new one. $108 oil change. Not reliable, certainly not trustworthy. Crooks.

Information
63 Photos
100 Comments
4.8 Rating
  • Address:858 N 1st St, Copperas Cove, TX 76522, United States
  • Site:http://fastlaneautoservice.com/
  • Phone:+1 254-547-7781
Categories
  • Air conditioning repair service
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Car service
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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