Dr. Horton and his staff were absolutely amazing. As a new patient to his practice, I was overly impressed with the quality and thoroughness of care that I received, specifically in working with me on a strategy to deal with my overly sensitive teeth. Dr. Horton is pretty much a genius when it comes to delivering novacane shots in an absolute painless way as well. Mad skills skills right there!! Alex the hygentist was lovely and had the hands of a seasoned pro. Highly recommend Sandy Lake Dental to anyone out there with the fear of the dentist and/or highly sensitive teeth. Looking forward to my next cleaning... have never been able to say that before!
Entire staff is very nice and accommodating. Dr. John Bonds is highly professional, gentle and informative. I had my wisdom tooth and a molar extracted and bone grafting done in an hour. Wonderful and painless experience all through
Got us in same day due to dental pain. Provide excellent care and friendly service. Love this office and Dr Horton
Got a checkup/cleaning and teeth whitening with alex. she was very funny, good conversation, made sure i wasn’t in pain. i also recommended what i was listening to, morbid: a true crime podcast :)
I have using this office since I came down here in 2005. Always heat hygienists and doctors. The staff are friendly and helpful. Always smiling
My family and I have had a great experience at Sandy Lake Dental! The front office staff are very friendly, the dental hygienists are very professional and all the doctors are very knowledgeable. I have great peace of mind trusting them with my familys dental health!
Best staff & dentist ever. You cant go wrong going there!Dr. Horton is by far the best dentist I have ever gone to.
I had the same dentist for 35 years. When he retired I needed to make a switch and was very hesitant to say the least! The experience at Sandy Lake Dental was seamless from the front office to the hygienist to the Dentist. Thanks to Dr. Horton, Danielle, and staff for making it easy and comfortable.
Very professional and comforting dentist office. Doctors and hygienist have great bedside manners and will go above and beyond to make sure they get the job done.
Great experience with cleaning and whiting on the last visit. The team was professional and did a well done job.
Everyone was great! My dental hygienist and dentist did an amazing job at educating me and taking time to go over things. So glad I found them.
I had a very positive experience with the staff, dental assistant and Dr. Horton. All were very kind. Dr. Horton took the time to explain my ex rays and the possibilities of what was going on with my teeth, he was very attentive to my past “bad” experience and took his time.
They always do a great job getting me taken care of and see to all my dental needs in a fun environment. Everyone on the staff is professional, courteous and knowledgeable! Thank you Sandy Lake Dental for taking care of my wife and me all these years!
For the first time in my life, I can actually say I love going to the dentist :)Dr. Bonds is amazing!! So is his assistant Lacie. I couldn’t ask for a better dental experience. They were both AMAZING!! I went in for a filling, a root canal and a crown. Only ended up needing 2 fillings and a crown. I was super nervous but they helped assure me everything would be fine, which it was. No pain at all. I even drove almost 1 hr to get to them as I live in Crowley. The drive doesn’t matter to me for the exceptional service I received!! I will definitely be back and so will my kiddos :)Thanks a million!! Would recommend to anyone & everyone! Dentists here are phenomenal and so are the staff. I can’t thank y’all enough.
Not a good experience all the equipments they used in my mouth were badly stinky and i was about to throw up.. first nurse and then Doctor also use the same stinky smelling equipments . don’t know why they don’t properly clean them before using it. Sadly It was my first and last experience with them not returning back.
Went in for a first visit which was outstanding, from the amazing front office personnel to the detailed hygienist to Doc Horton himself.Professional outfit, updated equipment, immaculately clean, engaged and service oriented team with a Doc providing great leadership.Well done.
Excellent dr and cleaning team . Love them
I have been a client of Sandy Lake Dental & Orthodontics for over 20 years. Although I live in Highland Park, I have continued to use Dr. Horton and his team - despite having numerous, more convenient options. I have utilized Sandy Lake for routine care, as well as more extensive procedures (dental and periodontal). The quality of care is extraordinary. The administrative staff is superb. The team here is highly professional, but always friendly and caring. Sandy Lake is exactly what everyone should want from a professional relationship.
Very impressed with my first visit to Sandy Lake Dental! The staff was extremely friendly and professional, my appointment started early, and I was given a thorough examination of what my issue was. I will definitely be returning!
I’ve already recommended Sandy Lake Dental to 3 people! I was nervous because it was my 1st visit here. I have been trying to find a new dentist after mine retired, and I didn’t know what to expect. I had high expectations because my last dentist was amazing, and I went there for over a decade. Well, Sandy Lake Dental exceeded my expectations. I hope the people I recommended SLD to give it a chance too. I myself was recommended by a friend.My hygienist, Laci, was very friendly and made my experience with the cleaning and X-rays very comfortable. She was gentle and I loved chatting with her. She made me feel right at home. The dentist, Dr. Bonds, was friendly and easy to talk to. The waiting room was nice, with lots of room to socially distance ourselves. But I didn’t have to wait longer than 5 minutes to be seen.Overall, I can’t recommend Sandy Lake Dental enough. I will definitely return and make this my dentist of choice.
I drive an hour to continue to go to Sandy Lake Dental because I moved. Its always a great experience and friendly staff.
For the first time in my life I actually enjoyed going to the Dentist! I researched quite a few dental offices, and chose this one because they got some of the best reviews for what I was looking for. The staff were all incredibly kind and helpful. I have ultra sensitive teeth and DAni, the hygienist, was perfect at helping calm my nerves and working with my sensitivity. I wasnt uncomfortable at all. Not for one second! Dr. Brandon Horton was funny and very personable and helped drill down my front crown that was longer than my other teeth. He also helped shave the back of it so it wouldnt grind against my front tooth as much when I sleep. For the first time in over 20 years my mouth feels normal again! I also got fitted for a night guard that same day, due to my grinding. I cant say enough how amazing everyone at this office is and how professional and caring they are.
Wonderful staff, awesome doctors who are very knowledgeable about your dental needs. I enjoyed my time there, and I highly recommend them.
The staff is kind and take time to listen and talk with you if needed. Their policies are clear and easily accessible. I personally used to have anxiety about going to the dentist and they have been very accommodating to make me feel comfortable and cared for.
Ive been with this professional and sincerely caring dental team and Dr. Horton since 2012! Would recommend anyone i know w extreme confidence. I plan on being a lifelong client! Thank you, Sandy Lake Dental 🙂
Dr. Horton and the Sandy Lake Dental team are the best. The service is faultless. I recently had a lot of dental work done with Dr. Horton, and have always enjoyed my experience.
I really like this office.The staff are friendly, courteous and efficient.With practically zero wait time, I get in for my service.The Techs or Hygienists are thorough and exceptionally well coordinated with the doctors.All in all, my experience here is more enjoyable because of the service and staff.
Dentist are great. As is all of the staff. I am treated very well at this place. I have been going there for years so it must be great! And the dentist’s like to talk about hunting which is a bonus. I come from Forestburg to go there and it is worth the 65 miles one way! I love it!
The staff and dentists are friendly and make you feel very comfortable. Very nice office and good patient care!
The front office people are very friendly and helpful, the hygienists (I have experienced 3 so far) are excellent and thorough, and above all the doctor is very skilled and professional.
I have been going to this office for about four years and the service is excellent. The staff is very friendly, welcoming and always make me feel comfortable. I highly recommend Sandy Lake Dental!
We moved the whole family to Sandy Lake when they came out about $1200 less for a specific dental treatment for my son. They are nice, pleasant, no frills.
Great overall experience! I would highly recommend this place to anyone. Very kind and caring. The location and atmosphere is very welcoming. Dr. Shad is personable and very knowledgeable. They walk through your cases with you not for you. One of the best dental offices I’ve ever been to.
I am a long-time patient of Sandy Lake Dental & Orthodontics. The staff and dentists have always been personable and kind. I never dread my dental appointments and I always leave their office feeling that I have gotten the best possible care. It’s a friendly caring place.
It is great to have exceptional services... appointment on time, staff very sensitive to the patients anxieties and fears. I have been a client for over 15 years.It is outstanding
I love the staff @ Sandy Lake Dental. Everyone is super friendly & knowledgeable and they have great customer service. I would highly recommend this office to family & friends.
A++ Amazing Office. Immaculate actually. Just like I like my Dentists Office to be!! Sweet free retro arcade too although I haven’t made it early enough to get any game time. Staff is great too, very professional and so kind! The Dr. is too notch! I will be going back and back!!
Extremely nice staff! Everyone was always very welcoming and helpful every time I came in or if I called and asked any questions over the phone. I will definitely continue coming here and referring to others. Thank you, Sandy Lake Dental!
Wow! Incredible service by staff, Bobbi before I even make it to my first appointment! I had a terrible experience with Mint Dentistry and I happened to get a flyer in the mail. I’m so happy that I did! She went above and beyond to help me verify my insurance and the customer service was A1. You can tell she really cared. That made a world of difference. My family and co-workers will now be going to this office.
From cleanings to teeth pulling to root canals (I have had all that) my experience has been the best ever. Every time! Sandy Lake Dental and Orthodontics is number one in my book!
Friendly staff and caring staff. Appointment times are fairly prompt.
The Most Amazing Dentists. They Honestly care about their patients. I can not say enough wonderfull things about everyone at Sandy Lake Dental. Wonderful Customer Service. The best dental experience Ive ever had.
Dr. Horton and the Staff at Sandy Lake Dental are incredible. I’ve had to have a great deal of dental work due to health issues. They have worked on me and provided an environment of comfort and ease. The sedation dental procedures were incredible. I highly recommend this practice!
Great service, flexible scheduling, very friendly and professional staff. You wont be disappointed with the service. I have been with them for over 2 years when I relocated to Texas. Give them a call for all your dental needs.
How many people can say they actually look forward to going to the dentist?? We do! The staff and dentists are top notch and took every precaution to keep us all safe due to the current circumstances with COVID-19.
Always excellent, personalized care. My son and I have been going to this practice since we moved to Coppell in 2014. A positive experience every time!
I have always hated going to the dentist and I still do l, but this place is the best dentistry I have been to. Nice and friendly folks and my main thing honest. They didn’t try to force me to do deep cleaning, explained exactly what was going on to me and just cleaned my teeth. This will be our family dentist from now on.
Dr. Horton and his staff are the best. Our entire family, (3 generations), has seen him for years and been extremely happy. We wouldnt see anyone else. I highly recommend Sandy Lake Dental and Dr Horton!
I was not happy to be charged an extra 15.00 for PPE. They said up front insurance would not pay for it and they did not provide an itemized receipt for justification of this charge. Other area dentists are not charging this high amount and most are not charging at all. Waiting room had five patients waiting so in an hours time they received 90.00, on top of other charges. I like Dr Horton but not happy with fees.
Nice office, professional friendly people.
Sandy Lake Dental has been an amazing experience for me. They make 6-month checkups easy and desirable! The staff is super friendly and always professional, and I am extremely satisfied with my purchase of the Oral-b electric toothbrush from Lindsay. And of course the location and atmosphere make for a cozy and comfy office spot!
Both my son and I have been a patient of Sandy Lake Dental and Orthodontics for nearly a decade and the level of care has been superb! Their expert care and customer service skills have kept our dental health on track. A really great group of people!
Amazing staff and Dr. Horton is excellent! All procedures have gone incredibly well and with such a large facility, it is all very convenient. Thank you for your services!
We trust with all our hearts the service and expertise of our dentist and his staff.Great place to take both of our kids.Highly recommend Dr Horton and his staffThank you Dr Horton and staff for always caring for our boys .
We are so happy we found this practice here in Coppell. It is so convenient and the service is just amazing. The front desk, dental hygienists and Doctors, are very professional and respectful. They understand the patient needs and are accommodating.
I am not a huge fan of dental visits, but I have always had consistently good experiences with Sandy Lake Dental & Orthodontics. Everyone on staff is friendly and efficient. Ive never had to wait more than a few minutes for my appointment, the costs are explained clearly and in advance, and the professionalism of the staff is always evident. Even those procedures that are less than pleasant are carried out with a calm and low-key manner, which greatly relaxes this otherwise anxious dental patient. My whole family gets their dental care here - its the best office weve ever found. Highly recommended.
The nice receptionist told me to come in at 11 and 1 hour and $100 later, the little ingrate of a tooth was presented to me in a little plastic keepsake box. Dr. Sandy and the dental hygienist were so gentle and reassuring and responded to my every twitch of pain with an extra dose of anesthetic and a little arm squeeze. Seriously guys, best dentists ever!
I am a new patient with Sandy Lake Dental. The appointment process was fast. They were able to fit me in quickly for a cleaning and consultation. I knew that I was going to need some work done. They explained everything fully and laid out my options for me. They were very professional and very personable. Everyone has been great and seemed to have my best interests at heart.
Staff is great, very polite and professional. Always willing to help. I have been a patient for 5 years and no intention or need to switch.
Hands down the BEST experience at a dental office. Always greeted by name by the staff and treated with such care and kindness. The office is clean and extremely sophisticated. Very efficient and would highly recommend to anyone.
I have always had a great experience with the the dentists, assistants, hygienist and staff. I highly recommend them.
The staff and dentists are very friendly and professional. I would recommend them to anyone but the concept of upcharging me $12 because they have to buy stuff for Covid does not sit well with me. I have to purchase a lot of stuff for Covid in my business as well and this is the only business I have gone to that is doing this. It seems they have forgotten we were all down for over 3 months.
I’m a very satisfied customer with Sandy Lake Dental-here’s why:-Extremely professional service-high standards for customer satisfaction-high quality dental care-especially caring for the needs of kids receiving dental treatment-all dental hygienists are top quality-Dr. Horton is very personal and provides the perfect dental experience for adults and childrenNot to mention, I’ve been a customer for over a decade and have moved all the way to Fort Worth and I still make my way to Coppell for this amazing top quality dental care.Thanks Sandy Lake😉
Love my hygienist and Dr Norton. I’ve referred numerous friends to this office. The office is clean and beautiful and the team is comforting and gentle. Highly recommend Sand Lake Dental!
I’m a new patient of Dr. Bonds and Nicole and I absolutely adore them!!! They could tell I was nervous and made me feel so welcome and comfortable. I had to have 4 fillings as well as a deep cleaning and the entire experience was wonderful. I will never switch dentists!
Best Dental Office and staff I have ever gone to - they are terrific people! They really are attentive and kind. I have rarely found a dental office that I felt understood and listened to me. Been coming here for several years now.
So grateful to Dr Horton and his team, they were able to see me for a dental emergency. It’s great they are there to support us even through the COVID-19 pandemic.
The staff is really friendly! The office is cozy and modern with beautiful decor. The Dr. is never pushy and provides you with adequate care!
I’ve gone to Sandy Lake Dental & Orthodontics for 5 years now and won’t go elsewhere! The staff are very personable and make me feel like a customer should feel — confident of their administrative abilities. Dr. Horton and his support group have been proficient and professional with each visit. I recommend everyone visit Sandy Lake Dental & Orthodontics.
I tried them once, wasnt impressed and found another dentist. Their 15.00 PPE charge is ridiculous too. My new dentist doesnt have this charge.
We’ve been going to Sandy Lake Dental for a long time. The office is professional, modern, and the staff is very nice! There was no need to find a pediatric dentist for my kids, they all go here now. Thank you Sandy Lake Dental.-Valerie Fisher
We love Sandy Lake Dental. My family of five sees them and I have had a root canal and three crowns with Dr. Bonds. My kids (including a special needs child) have all done great with the hygienists, and they are always able to get us in when we have pain.
⭐⭐⭐ I have been going to Dr. Horton for years. He and his staff are absolutely amazing! Everyone is extremely kind and caring. I would highly recommend anyone to Sandy Lake Dental. ⭐⭐⭐
Sandy Lake Dental is the best! From the first moment you walk in the door, the staff makes sure you are comfortable and the wait time is short. Without question its the best experience Ive ever had at a dentist in my life! Be sure to ask for Lacy shes their superstar hygienist!
Very friendly and competent. I have confidence in Dr Horton and staff
I have been attending Sandy Lake Dental since relocating to Texas 4+ years ago. The staff, from the receptionists to the dental assistants and dentists, are very friendly and knowledgeable. I’m always in and out in about an hour and my teeth always feel pristine after!
Dr Bonds does things at Ease! This shows that he has lot of experience, expertise and confidence!! He gives injections that are almost pain free! Front desk is amazingly nice, their billing has best prices! Dental assistant Britney is knowledgeable and accommodative. Past few months I fixed several items! Got a new crown, recemented old crown, did teeth extraction, several teeth fillings!! Thank you Sandylake dental!!
The staff here is so wonderful! My new Dental Insurance company screwed up my information and the ladies here helped me get it straightened out to where they can see my son today. I highly recommend this office, they truly care for their patients.
Ive been a patient at Sandy Lake Dental for over 10 years and I have had a great experience. The staff is wonderful and I specially love my dental hygienist (Michelle), she is kind, caring and an excellent professional.
Update 11/12/2019– I went for my cleaning yesterday and had Maggie as my hygienist. She was great and super friendly. Patrick did my exam and was also very nice and personable, probably nicest dentist I’ve met. Will be asking for these two for future visits. To top it off Bobbi was able to squeeze me in during my lunch and Maggie and Patrick got me out in right at an hour. It was perfect!(Review from 4 years ago) I havent been to the dentist in over a decade and had to get a cleaning before getting braces next door. Lacy was so sweet and very gentle with my cleaning. She explained every tool before she used it and told me exactly what I should expect before each step. I was nervous and she kept me at ease throughout the entire process.The office was clean and the ladies at the front desk are pleasant each time I come in. My mother also attends and she has been pleased with the work shes had done over the years.
We have been going to Sandy Lake Dental for 10 years, and we love everyone in this office! My kids actually enjoy and look forward to going! Plus, it doesnt hurt that they have a game room for the kiddos while they wait! 😉
I have been a patient at Sandy Lake Dental for many years and Im extremely pleased with the service. Dr. Horton and the staff really care about their patients and it shows! When I got married six years ago, my wife also started using them and we now take our three-year-old child as well. If you are looking for a quality, caring dentist you cant go wrong with Sandy Lake Dental.
This is a truly great dental office. From the front desk to the hygienists, doctors, insurance and check out, they are a superior group. Friendly, efficient, professional and do a great job.
Very efficient, knowledgeable, compassionate
Awesome patient care! The dentist & assistant told me everything up front regarding my three fillings that needed to be addressed. They did a wonderful job on my top left side of my three teeth!
I’ve been going here for years now along with my kids. They’re always very friendly, on top of things and on time. Five stars for us!
If you set up an appointment 6 months ahead but do not confirm when they call 3 days ahead, they will remove you from the schedule. When I said it was summer and we were on vacation and work and did not respond to email or call, they did not apologize. Instead said that everyone else confirms, it is your responsibility. Made me feel like a bad guy. It shows we were just numbers not customers. In addition, I paid lots for deep cleaning and cavities. Because they send out mass fliers, it really is a factory. I am actually less important than a brand new customer.
Friendly team, excellent professionals, very flexible scheduling. Long time patient and very satisfied.
Been going here for several years now. The entire team that works there is excellent. Always friendly, caring and provide the best service. Would highly recommend!!
Very warming and inviting staff. Everyone greets you with a smile and I look forward to every visit.I have gotten extensive work done however the cost was not expensive as my past dentist and they do an excellent job.
Loved my experience. They always are helpful and very friendly
I just absolutely love this place!!! I have never had a bad experience me and my son have been patients for 3 years now and I would recommend them to anyone. They are not only great with children they also have an entertainment room for them. ALL the staff is wonderful.
The ladies in the front are very nice and helpful, my kids love the arcade room as well as all the dental staff and the dentist..highly recommended!!!
Everyone is so friendly and comforting every time I come in. Very nice area and very clean.
Professional yet caring and great customer service! I differentiate the professionalism, caring and customer service because sometimes with great professionalism you find cold, clinical and not very personable. From the front office staff to the hygienists, dental assistants and dentists, they are all so friendly, fun, caring and compassionate and the customer service is just fantastic. I talked about a medication that I was given that may be effecting my dental issues and when I checked out Kristy and Mark came out to talk to me about Finance and Insurance to make sure I understood everything I needed to know about the cost of the proposed procedure as well as making sure to collect the appropriate data for the insurance billing. They really made me feel like they were making their best effort to ensure payment by my insurance company so my out of pocket would be the least possible amount.I have to admit though, Dr. Shad Hattaway is my favorite! I had some problems that were very subjective and not something that could be seen or measured by xray or other standard dental means. Dr. Shad stuck with me and used his past experience with cancer patients (even though that was not my specific problem) to develop a treatment plan and order medications or oral rinses that helped tremendously!!! I had symptoms that were so difficult to describe, even to myself, and in spite of that Dr. Shad was patient and so friendly through many visits until I eventually didnt need to come back. Then I was so pleasantly surprised to receive not one but two follow up calls to check in on my issues. He also left a sample for me to pick up at a later time so I could try it if I needed it and let him know how it worked later. It has just been such a relief to feel like I have someone looking out for me and caring how things are going at times other than during my once every six-month cleaning! Sandy Lake Dental definitely does that for me! I recommend them on other social media all the time, so I decided it was high time that I make sure an amazing review is posted here too!
Love, this place..I have been to several dentist offices and they are by far the best experience I ever had with any of the dentists I have gone to. Dr. Horton and his entire staff are always professional, friendly and caring. I have recommended several people to them and they are now customers as well.
Great staff! Professional, friendly, and very good at what they do!
Such a wonderful, caring group of professionals! I have been a patient here for over 15 years and not just because they were only five minutes from my home. After moving to Dallas last year, I have remained a loyal patient of this practice even though its a 35 minute drive. They are worth it!
Great dentist!! They are really nice and do an amazing job.