I want to thank Brittany M. for helping me with my life plan. She went above and beyond making sure I understood my options and shared great personal insight that made the process that much more valuable. I strongly recommend working with Brittany and the team at Jordan Smith State Farm Agency. Thank you for all the support!
Brittany and the whole team are always super helpful when I call. This office has a family feel to it seeing as when you walk through the door they know your face and name without even having to ask and not having “you’re just number” feeling as other companies. Jordan is always responsive with any phone calls or emails and will guide you on the right track with any claim information or documentation you need. All around great team and great office 10/10 would recommend.
The whole team over at Jordan Smith’s agency are always positive, pleasant, and hard working. They are a great group of people who know how to deliver top quality customer service. I can’t recommend them enough!
I had to make my first Auto Claim ever... State Farm worked with me through the whole process and took ownership in processing mu Claim to fix the bumper on my SUV and State Farm & Jordan Smith was EXCELLENT in handling my claim... They kept me posted by Text throughout the Claim process I would RECOMEND State Farm to anyone who was looking for a solid reputable Home/Auto /Life Insurance Company. :)Note: GULLO FORD Body Shop did an EXCELLENT work in repairing the Bumper of my SUV, they were courteous, responsive and backed their work.* = Ive been a customer with State Farm for over 20 years (in different states)
When I had to file a claim for my car, they were very friendly and helpful during the entire process. It was easy to communicate with them when needed and made sure I understood everything. Considering this was my first claim, it went as smoothly as it possibly could have.
Im extremely satisfied with how easy and efficient the switch to State Farm was from my previous insurance company. With the help of State Farm agent Jordan Smith and Jonathan Carroll I was able to easily learn everything I needed to and they were especially friendly and informative. They genuinely care about the people they interact with!
I had Progressive for over 2 years before moving to State Farm. This is by far the best decision I could have done for both auto and home insurance. In the 2 years with Progressive my rate decreased only $20 and I never got a call from them to ask anything whatsoever. With StateFarm I got a lower rate much better coverage and the best customer service ever. They fixed my cars hail damage without any issues. I can’t express how happy Im to be insured with StateFarm at Jordan Smith, his team is the best. I tell all my acquaintances to switch to get the best service they will ever experience.
Had to file a claim recently, everything went very smoothly and customer service was top notch. Thank you guys so much for being the best insurance out there!-Brooke & Cody Hoot
State Farm has been amazing for our family since we first signed. The 2021 freeze was hard on my home. They took care of it! The repairs were made and they paid. They are always extremely friendly and helpful . Ill never stray from their company...
They are very professional and quick in response. I filed a claim for very first time. I did not know the process how to go further. I thought it would be cumbersome and hectic process to go through the whole process but i just had to make one call and they guided me about each and every step in a very professional manner and solved my problem. I strongly recomend.👍👏. Thank you
Never had any problems with this office at all brittany and Jordan both are very good with call backs and checkups on quotes and payments..highly recommend this office to anyone for any type of insurance
This is the first insurance company Ive used that has took the time out of their day to explain what Im actually getting for my money. They are truly in it to make sure you are covered in any aspect of your life. Very professional and easy to work with, especially if you dont understand all the insurance lingo.
Johnathan Carroll assisted me with opening an auto policy that would keep my family safe. I think he really wants to make sure families are covered and protected. He also listened to my concerns and addressed them in a professional manner. He helped me with the type of coverage I needed for a price I could afford. I look forward to doing business with him in the future.
Jordan is patient and I got a quote in minutes. Next day I went to office to begin my policy in about 15 minutes
Very efficient. Brittany was very quick and a joy to have help us. She is our go to person in this office, but the entire staff is great.
This State Farm office has really spoiled me.I have always thought I was getting typical insurance services until I met my agent Seth. I was schooled in how to get the proper/best and quality /value coverage for both my auto and home. They call after each 6 month cycle to insure I still need the same service.They really do earn your business.
Jordan and his staff are very knowledgeable and go out of their way to help.
Agent Seth helped me set up my auto insurance. He replied to all my questions. Seth was a joy to work with. Jordan Smith helped me with my home owners insurance. He was very easy to work with. He new all the right questions to ask me and helped me make the right choices. If you are looking for insurance you must call Jordan Smith- State Farm Insurance Agent.
Jordan and Seth are two really down to earth guys that are incredibly knowledgeable about insurance. I cannot thank the whole crew at the office for helping me with my insurance needs. I really respect the fact they want to take the time to meet their policy holders and just take a more human approach to insurance. Highly recommend! ⭐️⭐️⭐️⭐️⭐️
Jonathan was very professional and gave excellent service by following up on quotes and explained the differences in coverages of what I had verses what State Farm could offer at a much better price. Brittany was also very knowledgeable and professional in her follow up.
Jordan was able to get me better coverage for less. His teams is very professional. I recommend him to everyone I know in Texas and Louisiana. Keep up the good work!
Jonathan was most helpful, courteous of my time availability, very knowledgeable, quick response time, and the transition from previous insurer to State Farm was seamless. I highly recommend him as an agent and future business for my family members.
They are the best statefarm agency I have come across. Seth is the agent that help me set up my auto insurance. He went through every detail that frankly no other agents go through. His suggestion to add to the policy were really helpful. If you guys want to get insurance go to Jordan Smith and talk to seth
Mr. Smith was amazing and informative with my policy. There were no grey areas what so ever! He explained everything with my auto insurance and answered any questions I had. Their office is clean and easy to find. The lovely lady at the front (never caught her name: forgive me!) was the sweetest and welcomed me with a beautiful smile! I have been with State Farm for around 3-4 years and through several different agents, and this wonderful office takes the top!
Love love love how Brittany helped me with life insurance and billing issues. This location always answers and comes through with my many issues!
All agents are very polite, professional, extremely friendly and knowledgeable. I regret not getting State Farm Insurance sooner. I love them !!
Jordan and his crew are great and efficient. Our insurance needs are kinda complicated. Jordan can get you where you need to be. Oh. And he saved us well over a thousand dollars a year.
Jordan and Brittany are amazing and go out of their way to communicate. They constantly review my policies to make sure I have what is best for my situation. Had to make a claim and they were fast, fair and efficient! I have worked with two other insurance companies and would NEVER change agents or companies again!
All I can say about Mr. Jordan and his crew is that they are Amazing!!!! Amazing!!! Amazing!!!! Very knowledgeable, explain policy so that you can understand them, professional, kind, always smiling, just an overall great agency. Thank y’all so much for what you have done for me and my family. You guys ROCK!!!
Good person !
Mr. Smith is the only insurance agent Ive had in several decades of driving who has asked me to personally visit his office to review my insurance needs. His personal touch is much appreciated, as he pointed out several money-saving options you just dont get with one of those online-only companies. Highly recommended!
Jordan is a good hard working guy. Ive been using him for years and he has never let me down. Always goes the extra mile to get things done quickly and efficiently and at the best price.
This particular agency with State farm is beyond awesome if they represent the company Im going to stay with State farm Miss Brittany and mr. Jordan have always been very nice and helpful and just an awesome experience. Miss Brittany always goes above and beyond to help with anything will there be signatures or anything like that and they always return my calls which is very rare nowadays especially with such a big company like State farmso tell everyone else if you dont have State farm you need to get them as well as I know it goes out of your but you should use Jordan State farm agency in Conroe thanks guys
Our new agent Jordan Smith went above and beyond explaining all the details on our policy. Nobody ever did that with us and we felt like it was such a great beginning for our mutual business; all points clear.Highly recommended!
Extremely satisfied with how easy the switch to State Farm was from my old insurance company. With the help of Jordan Smiths office and Jonathan Carroll being very helpful, prompt and efficient, I now have Car insurance that Im completely satisfied with!!! Thanks again guys!!!
I just switched to State Farm, Mark and Jordan have been very helpful with setting up my new policy. Mark has been a joy to work with. Mark has been patient, and took time to answer my numerous questions about my policy. Thank you Mark and Jordan for all of your help and ensuring I got the best rates possible.
Jordan is a great State Farm Agent! Give him a call to save money and experience amazing customer service!
Friendly, knowledgeable and ready to help you with all your insurance needs.Making sure you understand the policies youre looking at, not just taking your money. Ive been doing business with them for over 30 years, great people.
Brittany, Leslie, Jordan, Logan, Jonathan, Seth thank you for putting up with my mess I know I can be hard to deal with at times the help I received from you all is truly appreciated!Will Moss
Excellent customer service, friendly atmosphere. Give Jordan a shout and he’ll get you set up with great coverage!
Jordan is always quick to answer any questions you have and fix any problems
Needed insurance for our boat. Mason Ducay, with Jordan Smith agency, took care of us quickly. So quickly, in fact, we will be switching our home and auto coverage back to State Farm.
Super responsive and fair. Great group.
Great customer service, everyone works really hard and will always make sure your questions are all answered. If you want an honest, local agent who contributes to the community, this is your place!!!
Hey look is jake from state farm!!!!!
Awesome office. Brittany is awesome!!!
Super friendly and always willing to answer questions!
Great guy, go to him for all your insurance needs.
My customer there and reasonable price
On top of his game and so is his staff
I had nothing but great customer service until a billing error was made by them and they refused to take responsibility for it and tried to charge me for their mistake.
Great people
Grate people to dill with