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Integrity Comfort Solutions
12577 TX-105, Conroe, TX 77304, United States
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Integrity Comfort Solutions

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Ch
Review №1

Integrity Comfort Solutions gave us a great quick turnaround service. Their technician Ace was prompt, professional and super friendly. We lost A/C in the middle of the night and the office sent us a technician within hours. We signed up for their maintenance yearly plan and will use them for all our future HVAC services. Please call Integrity Comfort Solutions today!

Ka
Review №2

Integrity Comfort Solutions is an amazing AC Service Company! Everyone we have worked with is exceptional and informative with all they need to do to address the issue at hand. Very thankful for Integrity and all they have done for us! Also, we are so thankful for Dustin! He has been to our homes now multiple times and really enjoy his skill set and he is one of our American Heroes! Dustin, THANK YOU FOR YOUR SERVICE TO OUR COUNTRY AND ALWAYS HELPING US!

JS
Review №3

We started using Integrity 2 years ago and they have been great in every way. They are very knowledgeable. If we do have an issue, Integrity is all over it and ready to serve. They have an outstanding work ethic you just dont see much these days. Matt is our tech and couldnt be happier. The communication is great, very punctual and friendly. Great job!

Ki
Review №4

The company was great and arrived on time. They even finished earlier than expected. Workers were professional from beginning to end and left our house clean even with it raining outside. Highly highly recommend this company if your needing any AC needs.

Ma
Review №5

Have been a customer of Integrity Comfort Solutions for over a year and will continue to be, for life. We came home late in the evening to find our home 81 degrees and warm. It was after business hours but they were able to have the on call technician who was able to identify our problem over the phone with me. He came out to our home late and got the issue resolved quickly and we were able to sleep cool in our home with our AC fixed. Thank you Integrity and your wonderful staff!

Ma
Review №6

Amazing service. Was able to get emergency same day appointment on a Sunday within a few hours of my call. Dustin was friendly and diagnosed the problem in seconds. The repair was made in about 10 minutes. Reasonable prices and excellent customer service. Highly recommend their services!

Jo
Review №7

Phillip arrived early to perform the task. They contacted me to advise they were on the way, cleaned up the environment when getting ready to leave and left with minimal disruption to our business.I highly recommend this most professionalvendor - INTEGRITY COMFORT SOLUTIONS

Kr
Review №8

Every time we have needed integrity they show up promptly and always the best customer service! They’re very knowledgeable and informative! They had to come over last night at 10pm to repair our AC, again very prompt and ready to help even that late at night! I always recommend Integrity on next door in my social media groups and to friends and family! They’re awesome and never let us down throughout the many years of being a member! They’re truly the best!

Jo
Review №9

Joshua is an excellent technician. We pay the monthly maintenance plan and had called for our seasonal cleaning and AC check. Joshua noticed a few things that he suggested for us while he was cleaning the unit. The items were affordable and very reasonable and helpful. We waited a few days, called back and had the AC hard start kit installed to assist the compressor. Install went very smooth and everything was reviewed with us during and after the install. We highly recommend the monthly maintenance plan and the services and technicians from integrity comfort solutions!!

No
Review №10

The name says it all. It might be hard to find people or companies with Integrity these days, but they proved solid. First experience with them, and I cannot speak for everyone else, but my technician, Josh H was on time (with a heads up phone call prior to departure, letting me know he was on the way), very friendly, incredibly thorough, and honest. Outstanding job on all fronts. Thank you for the quality service!

Ch
Review №11

Ace Wright did a fantastic job! He was extremely nice and happy to help! Gave off this positive and welcoming energy! He helped me to understand what was wrong with our unit and broke it down for me! I highly recommend Ace Wright!

Se
Review №12

Great company, veteran friendly. The Tech was very knowledgeable and professional. Would recommend their business for anyone looking for professional and friendly service

Ph
Review №13

The technician showed up on time in a well marked service van that was clean, well marked and well equipped. He was very professional, knowledgeable and courteous. He explained the services he would provide, he then explained the results of the test and how to interpret them.Overall an excellent experience. Highly recommend them.

Vi
Review №14

Matt Dyke came to our home promptly on Labor Day weekend. She fixed our air conditioning so that we could enjoy a house full of guests.

Du
Review №15

Josh was a great help to come out late and keep my house cool. He found the issue and got the part that next business day. It was July 4 weekend and he was there. Though we couldnt get the part till Tuesday he rigged the dampenr open so the upstairs would stay cool thanks Josh/ Integrity.

Va
Review №16

As a first time homeowner, you’re always anxious about any repairs and maintenance to your home that you have no prior experience with, so needless to say when the house AC went out in June, I was panicking and concerned about finding quality service last minute. The team at Integrity was my first and only call that day. The service tech was able to come 2 hours earlier than the appointment was scheduled for, which I really appreciated and never experienced from any service before (unfortunately). Matt Dyke was extremely friendly, knowledgeable, and professional. Told me within 15 minutes what was wrong with my system, repaired the faulty part (w out trying to sell me a new one) and cold air was blowing. I ended up having him replace the part anyway for personal piece of mind, but was impressed that they gave me the honest patch as an option! Integrity Comfort really brings integrity to the HVAC business. Thanks for all your help and insight Mr Dyke and the rest of the Integrity team. I ended up getting their service contract to save on the visit today and be covered for a year. Highly recommend!!!

Me
Review №17

Josh came by earlier than what was expected, which is great when its hot and your AC is out! He was very friendly, thorough, and gave us all options to fix or replace our systems. I highly recommend

Ka
Review №18

My house was hot and not cooling down, and within the hour of calling Integrity, a technician was at my front door. He found the problem within 5 minutes, and was up front with all the costs. He was so kind and answered all of my questions with professionalism.

mi
Review №19

Integrity Comfort Solutions came to my house the same day i called due to AC problems. The technician, Ace, immediately diagnosed the problem and provided honest feedback. My AC was original to the house, over 20 years old. Ace explained all my options, both short term and long term, for me to make a pressure free decision. The courteousness, honesty, and integrity displayed by this company is outstanding!!!

Sa
Review №20

Our AC was not cooling like it should. I gave Integrity a call and they were here the same day. They checked my unit, found the problem, fixed it, and cleaned the unit. They technician showed me prices and options so I could choose what was right for me. I trust them and appreciate their concern for my satisfaction.

Li
Review №21

The technician, Joshua Hay, was on time and very professional. He checked both of our units quickly and he was very polite. He made a few recommendations for us to consider with no pressure. Thank you.

Ga
Review №22

Mr Joshua Hay performed with excellence, professionalism and was quite knowledgeable. He quickly diagnosed the problem and was able to correct things in the same day. Thanks for a job well done!

To
Review №23

The Techs are knowledgeable and very professional. They explain what needs to be done and why. They take the time to answer all my questions in great detail. They give me the information, I need to decide what needs to be completed and dont push me to do any unnecessary work. Thanks everyone at Integrity. 👍

Sh
Review №24

Our tech was Matt-he was informative and professional-I would definitely recommend use Integrity again !!

Ju
Review №25

Matthew was right on time. He had called and told me when to expect him. He was very knowledgeable and got my air up and running.

Jo
Review №26

The guy who did our inspection, honest, very knowledgeable, And incredibly professional. This will be our permanent AC company. And we will recommend to anybody who asks.

Mr
Review №27

I wish I would of called Integrity Comfort Solutions first!!! Ac went out a few days ago and of course right at the start of summer heat. I called some place i found on google that looked to have good reviews. I am a first home owner so this is all so new to me. This tech comes out and goes straight to my condenser does a couple of things and tells me it’s bad. We then start the process of pricing out a new system which was about $7000 without help from insurance. Another tech from this unnamed company comes back to my house two days before install was setup up and making me start to second guess them of what kinda work quality would be done. So my farther in-law tells me to call Integrity comfort. Man... best decision i ever made. Super nice people over the phone. Got me a appointment same day! The tech (ACE) that came out was super nice and helpful. Really knowledgeable guy. He saved me from spending so much money. Got my supposedly bad system up and running, working better then it ever has. Thanks again Ace. If your unsure of who to call when it comes to your heating and cooling solutions. Call integrity comfort solutions first!

SA
Review №28

Matt was an awesome technician! He explained every detail of the repair and fixed our a/c in less than an hours. He was knowledgeable and super friendly. Thanks for the amazing customer service!!

00
Review №29

Ace came out and he was very nice and knowledgeable. Make sure you get the maintenance membership. Its a great deal.

Ke
Review №30

Matt provided very professional service. He identified the problem quickly, talked me through things, got the unit back up and running and provided a few extra diagnostic tests for completeness. Happy to have the AC running again. Thanks Matt, nice job!

Ma
Review №31

Very pleased. Josh was very knowledgeable and offered several options. Service was excellent!

Al
Review №32

I noticed my AC overflow had fluids going out the emergency drain. The problem was caused by a previous service that had the drain going “up” from the condensing unit on the AC. I called Integrity late afternoon and their service technician Joshua was at our house within the hour and quickly identified the problem and corrected the flow. Great work by Joshua!!

Ro
Review №33

Wow! I am so pleased to find a quality HVAC company and a superior technician like Ace. We recently moved to Texas not knowing who to call to fix our furnace. Although we had it serviced just three weeks ago by a different company it stopped working! We called Integrity this morning and were able to have it fixed today! Ace is amazing! Courteous, professional, efficient, and willing to teach the home owner exactly what is being done and why. Extremely fair pricing. I would highly recommend this company to anyone needing these services.

Ca
Review №34

I have had nothing but excellent experiences with this company and their technicians. They walk me through all the nuances with the systems and help prevent bigger problems from happening. 10/10 recommend.

To
Review №35

Recently had Ace Wright show up to my home and do an AWESOME job! He helped me figure out the issue with my AC not fully powering on, as well as replacing the capacitor to the unit which is about $189. He also cleaned my outside unit, and patched up a hole in one of the air ducts in the attic. The whole process was speedy (took about an hour to do all that he did) and I feel great now that my home is properly cooling again. Im glad he did such a great job. I highly recommend this company as well as their year membership that covers maintenance and checkups!

Sa
Review №36

I’ve used Integrity in a couple homes and always found them to be very reliable, prompt, and dedicated to providing the most honest and best HVAC service in the area. Special call out to Ace who has been my Technician for several years and is a pleasure to work with.

La
Review №37

Always on time and very professional! Been using Integrity for several years with no problem!

Al
Review №38

Asked tech to wear mask and he complied which is a relief for my family. He explained his work as I had questions. Overall satisfied with the work although I wish Integrity would keep techs. In the last five years, I have seen several different faces.

Ro
Review №39

Ace did a great job of informing me of what the issues were regarding the coils. We discussed pricing and terms and I was pleased with the details. He did a fine job!

BJ
Review №40

Called the office to set appointment Ace Wright was my service man. Very intelligent guy. Knows his stuff. He came in and started right away.Found the issue and resolved it. Very reasonable rates also. Highly recommend this guy for your next hvac service.

ST
Review №41

We have had other AC/Heating companies repair our residential system. Without a doubt Integrity out does them in every way. Calling in to make an appointment is simple and the customer service associates are always polite. Integrity always sent a technician out in a timely manner. Every tech that came to either service or repair our AC was very professional and took the time to explain in detail everything. We knew our system was getting old and needed a replacement. The Integrity office personnel and Ace the service tech/salesperson worked with us on getting a quote. They did not pressure us into any one replacement unit or to hurry and decide. Ace is very personable and a knowledgeable employee. He always was available to answer questions and checked in after the install multiple times to make sure all was good. The installation went very smooth. We couldn’t even tell they were at our home after the install. They took the old system and left nothing behind for us to deal with. Ace would be the one from Integrity we would recommend to anyone needing a new heating/AC system, repair or service.

Tr
Review №42

Integrity is the most professional service company of any kind that I’ve used. Their technicians are prompt, courteous, and best of all they always come prepared.

Da
Review №43

First of all I was referred to integrity from a friend. She had a referral fee given to her. Ace was the technician that first came to our house to give the estimate. The company integrity has won my confidence with outstanding warranties, loyalty and friendliness. Outstanding!

Te
Review №44

The technician, Dustin Adams, did an excellent job of letting me know what he was doing and when he was finished telling me how he found the units condition. I definitely recommend Integrity Comfort Systems.

Ja
Review №45

Integrity Comfort Solutions handles any/all services for my systems. We have been fortunate enough to have Ace Wright come to our home previously. Now, I request Ace for any service that I need. This man is a professional! If you need any HVAC work, contact Integrity Comfort Solutions; request Ace, hes the Wright man for the job! (See what I did there?)

Da
Review №46

Very satisfied. Here within 15 minutes of predicted time. Diagnosed problem and completed repair in less than an hour. Reasonable price. HAVE AC!

Ke
Review №47

Always use Integrity for my maintenance. Quick and affordable. Josh was on time, professional and great!

To
Review №48

The technician was extremely professional and thoroughly explained the problems of the system that were causing it to fail. We have had very positive experiences with this company and have purchased numerous units over the years. Their annual service club membership is well worth the

De
Review №49

I called and set up an appointment to talk about replacing my AC unit inside and out. Mr. Ace arrived on time and spent 2 1/2 hours with myself and my husband. He went over every part of Integrity’s policy’s and guarantees. Ace knows the products inside and out there was not one question he could not thoroughly answer. He was a joy to do business with. That was Friday and he set the install appointment for the following Monday. The install crew was right on time (Phillip and James) and did a wonderful job. They were professional and very clean. When they left our home the yard and house looked like they had not even been there. My husband and I highly recommend Integrity, Ace, Phillip and James.

Ri
Review №50

Repair/maintenance was completed in a timely manner. Matthew was most professional and experienced.

Mi
Review №51

Dustin came out to my home, a/c was not working. It was a simple quick fix just a on and off switch that was bad causing the a/c to short circuit. I had someone else come look at my a/c previously and they were hesitant about me having to replace my unit. These guys are honest and won’t take advantage of your situation, would highly recommend.

Am
Review №52

I didn’t have to lift a finger, they came and fixed the capacitor and was finished within half an hour!! Great communication throughout, very professional. I will definitely be calling them again!

Mi
Review №53

Integrity Solutions is a very goo AC company and does very good customer service.

La
Review №54

This was my first time using integrity comfort solutions and I was very impressed with Dustin… He was kind and responsive to my questions… He completed his work thoroughly and showed pictures of my AC unit. He was very knowledgeable about my system and even gave me information on how to call Honeywell and have them cancel the previous owners information on my Wi-Fi thermostat. Overall, I am very impressed and happy and will be using them for all of my HVAC needs from here on out…

Br
Review №55

The staff are always courteous, efficient, & knowledgeable. They will look at all options, not necessarily trying to sell you on the high dollar route. They do an excellent job, are very dependable, & always willing to come out when needed. Very grateful for their business!!

De
Review №56

Tyler came very late last night and saved us! He was nice, quick to diagnose the problem, explained pricing quickly and concisely (which was appreciated at 10:30pm) and got us back up and running!

Mi
Review №57

I have used integrity for about 6 years now and they are on time, they let you know what they are going to do. Very professional, friendly, know their job. Thanks Matt for a great job.

Ra
Review №58

Service technician Joshua Hay was extremely professional and thorough in his tuneup and review

Ja
Review №59

Ace from Integrity was fantastic. Arrived right on time and was friendly and informative. Would absolutely highly recommend!

Ti
Review №60

Really considerate!!!especially we are aging he was very thoughtful.

ri
Review №61

We had our seasonal check up and our tech Ace alerted us to some possible hazards with our 19 year old Furness, he suggested a new one and we agreed. he was not pushy and made sure we only got what we needed. we were able to get a new one installed the next day.Install was done buy Phillip and Chris and the were very clean, nice and fast. they were cleaned up and done before lunch. very happy with the service will diffidently recommend to any and all.

Je
Review №62

Ace (Technician) 👍👍New furnace purchased a few weeks ago stopped turning on. Called Integrity & they sent a Technician (Ace) to my home quickly. Ace arrived, and already had an idea what the issue was before checking. After he inspected, he was correct and fixed the issue within minutes.Ace was also very personable and a joy to speak with. Appreciate you!

De
Review №63

What a great company to do business with! I had Ace Wright come out and and inspect my old 16 year old Trane. It had issues and the Integrity install team replaced everything in a very professional and timely manner. Im very pleased with new system which includes an awesome warranty by Trane. I highly recommend Integrity for all your heating and cooling needs. Their level of service is just outstanding and I wont use anybody else!

Ma
Review №64

Very pleased with the service that we received.

Ja
Review №65

Representative, Josh, was knowledgeable, courteous, and efficient. Great job!

Ja
Review №66

Great job! Tech very polite and knowledgeable! Pleasure to have him here.

Jo
Review №67

Our technician Ace, showed up to our house an hour before the office even opened! Great response time! He was able to get our heating system back up and running quickly and extremely helpful!

De
Review №68

Each member that we dealt with at Integrity was pleasant, cheerful, and helpful. From office staff, through install, Integrity employees appeared to genuinely enjoy their work. Big shoutout to Ace Wright for his patience knowledge and good humor as he led us through the purchase process. Phillip and his install team had the entire HVAC system replaced and running in less than 5 hours. Such a pleasure to deal with this great company and their great employees.

Mi
Review №69

Ace with Integrity Air is as nice and kind as they come. Very knowledgeable and very responsive when we reached out. I will recommend Ace and integrity Air to anyone with any HVAC services. I got home from work our AC unit was not working. It was after hours and Ace responded took care of our issues in no time and has us up and running quickly. Very professional services. Ace and Integrity Air have earned all my future business and will recommend to all of our neighbors. Thank you Ace we really appreciate you. 5 Stars!

Ju
Review №70

Definitely recommend this company. They helped nurse my AC system through until it was finally time to replace. Ace was my technician who has been out several times and he was great to work with.

Ce
Review №71

Ace Wright set us up with a Service Agreement +Very professional, considerate, & honest.Welcome him to service our unit every year.Thank you Ace!!!

Co
Review №72

If anyone were to ask who I recommend from integrity it would definitely be Ace, hands down! Called and got a call in less than 30 minutes from Ace that he would be out here between 8-10 pm and was here at 8pm working to get our heat back up and running. Having a toddler and having no heat when it’s chilly outside isn’t fun but he was here to make sure that we had heat and made sure it worked properly before he left. Very professional and was straight forward about everything.

Ri
Review №73

Tyler was my service technician. He was prompt, courteous, and professional. I have used this company for five years.

Ro
Review №74

We appreciate Ace Wright; he came out this morning to check out our system and he was professional, courteous, and honest.We look forward to working with him with all our system needs.Thank you, Ace

Ti
Review №75

Our technician, Ace was very friendly & knowledgeable. He showed up early & was eager to help in any way possible. Great service!

Ga
Review №76

Thorough service and friendly technician. Highly recommended.

Do
Review №77

Too many times I have seen people quick to post reviews that are negative and not highlight when they have had exceptional service. A young man named Ace to be specific is who Id like to commend. I received excellent service. We have had an issue with our a/c in the hottest time of the year. Ace came out on time with a warm, comfortable and positive attitude and explained my options in detail on how I could approach my specific problem. Bravo Ace, you are a value to your customers!

Di
Review №78

Ace was awesomeThank you

Em
Review №79

Our technician, Beto was the best. Very helpful with assisting us with setting up new app on our phones and answering all of our questions.

St
Review №80

Ace Wright is the best technician I have ever work with for everything.

Sc
Review №81

AC went out overnight. Called Integrity on the recommendation from a friend. Scheduled appointment for 2, called back to reschedule for 11, got a call at 10:15 that they could meet me right then. Ace was the guy, and was friendly and informative. I was expecting to replace entire system, but after diagnostics, he found only one really needed to replaced. He walked me through the options of replacing or patching. No pressure to sell me anything. I chose to repair one and replace the other. With a variety of payment options, I was able to choose what was right for me, and they have 0 percent finance options. Ace did a thorough job of walking through the system and was courteous, polite and super friendly. Scheduled the install for next week. Thanks, Ace! If Integrity is anything like you, I know I made a great choice!

Er
Review №82

Ace Wright, youre number 1 in my bookfollowed by the. Well oiled AC team madeup of Kris,Kyle,James and Philip.3veryonedisplayed their expertise throughout the day.No problems and my house was cool by 330!

Se
Review №83

Service call to install new thermostat:Simple install less than 30 minutes $278 charge even though we supplied the new thermostat. No other parts replaced, repaired or serviced. I even preprogrammed the new thermostat so technician would not need to program. Would not recommend this company,, price gouging big time! 9005 Willow Springs, Conroe, Texas

Ch
Review №84

Ace came to our house to assess our situation. Liked knowing who was coming by a text picture of who to expect was arriving. So professional and friendly. Had our 2 units replaced. Phillip the technician and partner were professional and did the installation. Quiet and respectful. Love the UV light to kill viruses.

Ge
Review №85

Very good experience. Service tech. was professional courteous, knowlegeable.

Ev
Review №86

Ace Wright was very professional and provided excellent service.

Ar
Review №87

Quick service outstanding job …

Sc
Review №88

Very pleased with the service we received from Integrity. We have some old systems, and of course the recommendation is always to start thinking about replacing them; however, during these challenging times, that is not an option. Our service tech Ace worked diligently to get to the root cause of the freezing of our outdoor unit. Ace was straight forward, but not unwilling to look at different options...and I appreciate that. Thank you Ace for a job well done.

L
Review №89

I purchased a new HVAC system two years ago from Integrity Comfort Solutions. They come twice a year for maintenance. They sent a text saying the technician Ace was on his way and it showed his picture. Ace was professional, friendly and knowledgeable. System working great.

To
Review №90

Very efficient and reasonably priced

Ry
Review №91

AC went out and my neighbor recommended Integrity. I called in the in the morning and Ace came out in the afternoon. He had us up and running quickly. It wasnt cheap, but I really appreciated the quick service and the time Ace took explaining things to me.

Sc
Review №92

From time I called too time repairs were completed was 2 hours. UNBELIEVABLE!!!!!!! THANK YOU

Be
Review №93

Good friendly service, at a reasonable price.

Pa
Review №94

Overall very positive experience

Wi
Review №95

Did a good job and fast the same night

Mi
Review №96

The folks from Integrity Solutions are Awesome. In May, 2019 our community was flooded, just 4 months after installing a new HVAC system.After the water receded, we discovered the flood ripped the air conditioner off the platform and away from the house, it was still running, just hanging there in a puddle of water, not good.Two hours later Integrity was on the spot, reset the unit on new level foundations (old had floated away with the flood waters), flushed the system, leveled it on new foundation pads and we were safe and secure.Four months later, on Sept 19th our community was flooded again! Integrity to the rescue. This time the tech went above and beyond by replacing the foam foundation platforms with concrete ones and doing the full flush and reset.Today, Feb 14th 2020, I get a call to remind me that my unit is 1 year old and its time for my FREE Yearly HVAC Health inspection. This HVAC has had more and better attention than I get from my doctors.Seriously folks, Integrity Comfort Solutions is the only Houston Area HVAC company I would recommend to my friends. Fair prices, excellent service and a guarantee you can bank on. FIVE STARS!

Ro
Review №97

Service technician Jon arrived on time to perform a routine checkup and weather proofing. Integrity does a good job scheduling, giving you a reminder, and the tech calls when hes on his way. He checked the AC inside and out. It didnt need any servicing, but he diagnosed that the outside fan motor was using more amps than it should, a sign the fan motor might fail in the future. Jon was friendly and I feel a good maintenance job was done.

Ji
Review №98

Ace does an excellent job with our twice annual inspection. Friendly as well as professional, and does a super job.

da
Review №99

Ace did an excellent job. Responsive and very knowledgeable.

Ar
Review №100

Excellent service. Thanks!!!

Information
100 Photos
100 Comments
4.4 Rating
  • Address:12577 TX-105, Conroe, TX 77304, United States
  • Site:http://integrityair.com/conroe/
  • Phone:+1 936-209-7574
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • Air duct cleaning service
  • Furnace repair service
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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