Decent place, I visited for my Nissan Rogue Car service. Received good service.

Brought my daughters Altima in to get a recall fixed. They were very kind and efficient. They even found an older recall that had not been fixed and fixed it. Shuttled me home and brought our car to us when they were finished. Excellent service!

Patrick was awesome! Not pushy at all. He was kind to our daughter. He wasnt upset when I told him I needed to see other cars just to make sure I was making the right choice! This was the best experience I ever had when purchasing a car. I will let all my friends know!

Amazing team. Straight forward honest transaction. I flew up 1300 miles to buy this vehicle and drove home 16 hrs. Great job! Best car buying experience ever!

Great experience! Malina, in Finance, is the best! Nikolai was a great salesman and took terrific care of us.

We were treated very well. They did everything possible to give us the best deal. They went and got vehicles from other dealerships for us test drive. Spent a good part of the day to meat our needs. Brandon Guerrero was very accommodating and knowledgeable about every vehicle we drove. All in all a great experience. I would recommend them to anyone looking for a vehicle. Every team member we met there was nice and helpful.

Needed to go there to do a recall. The service was very fast and well done. Also, people there are very friendly and polite. I would go back there!

They did a good job getting my truck in to change the oil. I felt they had my best interest when they serviced it. They people were very friendly and helpful.

I was greeted by Micah, who was very friendly and pretty well straight to the point. He helped me with most of the process. He made it a BREEZE. Alan helped deliver my vehicle to me, via tablet. It was such a simple and quick process. I enjoyed the whole experience! Excited to be in this 21 versa!

Purchased a vehicle 3 months ago had a paint issue been waiting 7 weeks to have repaired. Part if this was waiting on approval from Nissan I’m told or they did not submit claim 5 weeks wait. Now that it’s been approved a week ago still waiting to get in shop. Body shop Called said he would be in touch in couple days. He did call me had to check for loaner car that was on Tuesday now it Friday still no reply. CAlled and collision management was slightly hateful with me inquiring. Hopefully send this in I will get better reactions from them.

Staff is very competent and communicative. Love this team!

We purchased our 2020 Maxima SR from Nissan of Lafayette and had our first service done at Nissan of Columbus as that dealership is closer to us. They were fantastic. Very polite knowledgeable and made sure I didnt have any concerns before picking up my car. Great customer service. I will most definitely be returning for each service.

I wish not to put a star ranking because I don’t think this is going to be accurate. I purchased my 2020 Nissan rogue from Nissan of Columbus in August 2020. Today was my third oil exchange with their maintenance department and have been overall pleased. When I got home and noticed smoke was coming from underneath my hood. I figured a little oil was spilled however someone had failed to put the cap back on. Oil is all over my engine compartment. I am assuming that they are going to make this mistake right, but so far they’re only responses that they will have to contact me on Monday. Meaning that I get to take time off work to deal with this mistake. I wish they would’ve offered to deliver me a car until they could get to it on Monday since the dealership is still open, but they didn’t. I wish the manager would have returned my call, but hasn’t.

Very nice staff and they answered all of my questions without hesitation. Very easy process from scheduling to picking up! Definitely will be using them from now on for all my needs for my Nissan!

Excellent job by the Service Depart at Nissan of Columbus. Especially like the approval process on suggested work after diagnosis, both parties know exactly what is expected and should limit actual calls unless further explanation is required. Kayla was charming to work with.

Great service, quality work, fair priced, professional staff. Definitely will bring my vehicles back to this dealer for repairs and service.

Nikolai was kind, courteous, respectful, attentive and overall just an awesome person. He really helped make my experience stress-free and I feel like he went above and beyond to do what he could to help me.

It was awesome!Loved the service and everyone we worked with to find a new car!

I came here to follow Micheal Phelps and I will be back again when my hubby decides he is ready to get a truck. Alan was our sales guy and he is so much fun! I had an amazing time and he fed me! They got us an amzing APR rate. So happy to have these guys looking out for us. Finance lady was so sweet and funny as well. Cant say to much more than this place has an amazing staff!!

They aree so attentive and friendly even though I was later told a co-worker was out. I felt well taken care of and my car was one and done in the same amount of time I was told it was going to take on the phone. The Atmosphere is very warm there. Definitely going back.

I was on a road trip and my transmission went out 4 hours from my destination. Everyone at the dealership was super helpful in getting my problem diagnosed, providing me options for now and the future and especially in making me feel comfortable in the situation that I found myself in. Kayla was especially helpful and patient with me. She was an absolute joy to work with and pleasure to meet. She was very professional, thoughtful and diligent in performing her work. I wish that my local Nissan representatives were this wonderful to work with. If ever I am in town again, I will consider Nissan of Columbus for service and refer my nearby friends to your dealership. Thanks again and THANKS ESPECIALLY TO KAYLA!!!!

All the staff are very helpful and friendly, and make a wonderful buying experience.

Nikolai displayed leadership qualities throughout the sales process. Professional, precise, and always customer centric. Highly recommend!

Staff are super friendly and helpful! I left feeling safer in my vehicle after their inspections.

Andrew took really good care of us, and he gave great details on the Rogue we were buying. Very professional staff.

Patrick and the staff at Columbus Nissan are top-notch! 10/10 will be a repeat customer and will advise all my friends to come see you when they are in need!

Had a great buying experience with Nikolai Haak. From the initial call inquiring about a specific model, to him bringing the car from another location, and setting appt time to come test drive. Very friendly and professional and did everything he could to get us to where we wanted to be to feel comfortable with this buy. Great team at Nissan!!

Kayla was so nice to answer all of my questions and help me feel like I was in good hands! I appreciate all of her help! Thank you so much!

The whole team was exceptional. One who stood put was Kayla, the service associate that assisted me. She was professional, personable, educated about my vehicle and the answers she did not know, she researched to provide me the correct information. I bought the vehicle used and did not have a maintenance schedule, she researched it, expressed importance and emailed me the list. We live 1 hr away and will continue to service at Columbus Nissan.

Kyle & Alan were so incredibly helpful and accommodating. They made what is typically a stressful process of purchasing a vehicle SO SIMPLE. They are direct & to the point. They get things done & in a timely manner. I would recommend going here to find your next trustworthy vehicle with honest people. Extremely impressed.

We came in and it was a good experience on the other hand we have asked multiple times for a 2nd key because the one we have doesnt unlock or lock the doors so we have to manually do it which its no big deal unless its raining and you have children your trying to get in the car and you have to start the car before the alarm goes off because youve unlocked it manually its been a little over a month Ive emailed and emailed to get the response of Ill get with parts department. Every single time Im about to just pay for a key that works and send them the bill 😲

Had a good experience with nissan of columbus. Sales rep Nikolai was very helpful getting me in the car I wanted.

We just bought a Nissan Rogue from Brandon G in Columbus without entering the building! We met Kayla, the service center manager, who was super friendly as well. Shout out to the manager, Kyle, who chose to make a point to come outside and speak with us personally. The entire team was courteous and respectful during this unprecedented time of Covid. Its a beautiful day and we picked out a beautiful ride with an awesome stereo system!

I enjoyed the service department and the time spent explaining things that the technician found and recommended. No pressure just advice! The only down side (which is why only a four star) is the dealership not being part of the one for one Nissan program. I hope in due time this dealership joins that program so I do not have to travel to Indianapolis for certain things for this program. Thank you Eric Miller for your help and will see you soon!

They were very attentive to the need of my car and fixed it fast ....definitely recommend

HORRIBLE - RUN AWAYThis was by far the worse car-buying experience we have ever had. First of all my husband went in to buy the car, he said everyone was very nice that he dealt with, that is about where all the good ended. We bought the car with 500 miles on it. Almost brand new car. We got financing and paid out of pocket for the taxes. He drove the car home that same day. He said the car smelled funny like oil or gas on his morning commute to work. He pulls off the highway to check under the hood and there is no oil cap on the car. Oil spewed everywhere all over his engine and there was no oil in the engine. 2nd day we had it and we had to use most the morning to find oil to replace the oil in the engine and then had to call around to multiple auto stores to find an oil cap that would fit. (The car was too new for a lot of places to carry ones that fit). We got this taken care of (on our own), but wanted to take it back to the dealer to have everything checked out to make sure it was ok. So that weekend took it back to the dealer and explained everything. They kept it for two hours to make sure there was enough oil in the engine and clean the engine that the oil spilled on. They said since we bought the extended warranty, everything should be covered. Are you serious? I mean we did buy the warranty but it should have been covered regardless when they were the ones that forgot the oil cap. Pretty sure cars should be sold with oil caps on them. So then on to the warranty, we did buy the extra warranty that is costing us $80 extra a month. About 5 or 6 days after we bough the car the tire shredded from the inside out. He had also gotten the road hazard warranty. I called the dealer and they said since we couldnt get the car back up to them that we could get it fixed and submit the recipient to the warranty place that we bought and they would reimburse us. So I couldnt find the number for the warranty place and called the dealer again and they gave me the number, we then called the number and it was for medicare and prescription costs. I ended up finding the number from the emergency road side assistance calling 3 different numbers. Once I found the right number and told them what was going on they said they would not reimburse us for the tire because we didnt get prior authorization from them. How were we supposed to do that when we were not given the number to begin with? This is a $200 tire by the way on a car with 500 miles on it. The number was not anywhere on any of the papers given to him when he bought the car. I wrote the dealership and told them what happened and radio silence, of course. Between this and the oil cap incident we also had them calling us back to try to resign the contract for the loan. We had everything taken care of and signed and they wanted us to come back in or have someone meet us to resign the loan because they left out a $10 fee for the bank the loan was going through. We were questioning it because this has never happened to us before and though that would be a lot of hassle for a $10 fee. After talking to them multiple times we told them we wanted our lawyer to look over the old contract and new one just make sure everything we were signing was correct. The woman asked us why we wanted to get a lawyer involved, I said we just want to make sure what we are signing. A couple hours after this talk they talked to the bank and decided to waive the $10 fee so we didnt have to resign the contract. I am not sure of everything going on, but we have had the car maybe a week or so and it has been nothing but problems with this dealership. Good luck if you go here, hope it goes better for you then it did us.

Thank you so very much for working us in for the windshield wiper emergency. Car washes can be tough on vehicles, but Nissan of Columbus came to the rescue! I REALLY appreciate the customer service and HIGHLY recommend!!

Great staff and great experience... Thanks!

Always so fast and effective, favorite dealership ever !!!

I was looking for a mechanic and called several places. I went with Nissan because I spoke with Kayla and she was very friendly over they phone. In person, she was knowledgeable and personable in every interaction. I would go back just because of how easy she makes the whole process.

Nikolai Haak met us when we went in to look at cars. He was very polite and professional. He explained features that were available and he was not pushey .He stayed the same through the entire purchase process. One of the nicest and best slesman I have ever dealt with.

This will be the 4th vehicle purchase with this dealership family. Mike Munoz is the best finance manager we have ever worked with. He really cares. Allan Ramirez was a very good salesperson with great knowledge of the vehicle I was looking for. Thank you for helping and not be like the rest of the other dealerships.

The whole team at Columbus Nissan was very helpful very kind very courteous and explained everything that we needed to know just had a very very good experience there and yes I will be back

They did a great job fixing the recalls on our car. They were prompt in their communications, kept us updated with the repairs, and even set up/scheduled a rental car for us to use while ours was being worked on. Erich Miller did a great job answering our questions and keeping us informed throughout the entire process.

I was treated very professionally and even got a cup of coffee. I will probably continue to have my Nissan vehicle serviced at this dealership.

We just recently took possession of our 2021 Nissan Rogue SL, pearl white with black top. Sale director Kyle Jewell worked with us to find just what we wanted, then crunched numbers to help keep us within budget. Allan Ramirez was our sales consultant. Allan went over all the bells and whistles of our new ride with us (even set up our phones). He also set up our nissan portal. We were really happy with these guys.

This was the first time I had my vehicle serviced at this dealership and I was happy with the experience.

Service was great. Staff was very friendly and professional.

I had an amazing experience with Nissan of Columbus! Malina made my buying experience so smooth and fast! I really did appreciate the General Manager for helping me as well with a great deal. I will choose Nissan of Columbus over any dealership! The crew is great and very nice. 10/10 recommend!

We were approached by the salesperson Brandon Guerrero on the lot, He was very informative and helpful with the model we were interested in. Brandon made the decision and buying process easy for us! We will be returning customers of Brandon’s, following him wherever he goes! So be smart Nissan of Columbus and keep him!

Everyone was friendly. Very knowledgeable people. Not pushy.Will definitely recommend Nissan of Columbus.

Erich Miller did an outstanding job in the service department. Excellent communication, always transparent prior to doing any work, completed on time and as quoted.

Excellent in every way

Great experience and follow up. Efficient and timely. Work well done.

Allen was fantastic!! No pressure sales, very helpful, and super patient!

The service staff lady was very nice and helpful.She called me when my vehicle was finished and outlined the inspection recomendations.

The hospitality was good but the price they were going to charge me for a part was 3x the price when I found it on rock auto & literally only took 5 minutes to fix & 5 minutes to erase the car board & they were going to charge me for an hours work!!! Nissan of Columbus will never have my business.

Great experience. Drove an hour and half to get a great deal on a new Pathfinder. Everyone was very helpful and friendly, with no pressure and BS or gimmicks. From the intial contact online, all the way through to the final paperwork, everyone was a pleasure to work with. I would buy from them again, and I highly recommend this great little dealership.

Not good, I had to drive back and forth there 5 times just to get them to do something on my car when they said they’d fix it before I bought it, I put over 800 miles on the car driving it because I live almost 3 hours away... I’m not a happy camper with anyone here

Overall Great experience! Very friendly

We had an emergency mechanical issue with my son’s Rogue while driving through Columbus. We stopped at the Columbus dealership late in the afternoon and the service staff went above and beyond to help us get back on the road! What fantastic customer service! The only reason we won’t buy a car from them is that we live in Chicago.

They were efficient and quick with the work and i got my car back fast. They did really good work. And everything works as it should. Thank you

Kayla English is the service department was wonderful to work with. She was informative, thoughtful and kind. Highly recommended.

Alright I guess just need to upgrade there people and have sale about the car they saling but good other way

I appreciated the direct no nonsense approach of the sales staff. No games, just straight to the point answers to all questions.

Our salesman Andrew was awesome! He did everything to make buying our new car easy! I would recommend them to anyone.

Wonderful experience. Attention to detail and on a personal level! Thank you Erich!! Will be back!

They really took the time to walk me through everything that I needed to make my trade in go smoothly.

Very helpful, friendly staff

Sales team was excellent. Discussed what I was looking for in a vehicle, and had one ready and waiting for me that fit the criteria. Im glad I made the decision to come to Nissan of Columbus. They have a great team, and treat customers well!

Service was excellent. But found out that the paint and body coverage i was supposed to have, I in fact do not. Salesman completly forgot to mention that.

It went well the service department was great and Eric is phenomenal. He adds a personal touch and is very nice and very customer oriented. He should run that place!!!

Wow, my first oil change on my new truck, they keep me in touch when done, and wash the truck also, great guy in service department, will be back at 10,000 mile oil change, plus give you an detailed report of everything on your vehicle

Excellent service, and fair prices. I highly recommend Nissan of Columbus

Couldnt ask for a better dealership and people to help me with my purchase. Top notch!!!I had one issue and they bent over backwards to fix it. I felt like I really mattered as a customer. I will definitely recommend and return for my next purchase.

I stopped by the service department with a friend, he had no appointment setup built they made time for him during the day and were quick to respond back when they had information available on his vehicle. The employee who helped us was very professional and was very helpful.

Service staff is extremely nice. Both service advisors were great.

Absolutely incredible service! Were VERY thorough and even cleaned the car after! Absolutely recommend!

Initial interaction was less than great, but the young lady at the service counter was absolutely great and made up for it!

It was a great buying experience they are very helpful in answering all my questions

They took good care of me and my car!

They did the recall work on my 13 Titan. The whole staff was very helpful and kind. Will use them in the future.

Excellent service and experience...top notch all the way!

Very friendly and helpful staff fast and affordable service

Nice people.

Service has always been great at Nissan of Columbus, they go over and beyond.

Couldn’t have asked for a better experience in purchasing my first new vehicle!

Husband took in his Armada and Erich took great care of him and provided excellent service.

Nissan of Columbus has the best technicas around! They can fix ANYTHING and are well informed and super helpful!!! 10/10!!

Went in to get car fix and they did not have parts for it. 1coil pack and a fuse had to wait a week on it. Now it is back in for the same problem but told me it’s the converter. Replace still same problem with car. Now we are going to try spark plugs. They can’t seem to fix a Nissan Bersa

Friendly staff. Service center tires to reduce cost as much as possible.

Very personable and respectful car buying experience.

The lady at the service desk was very friendly and kept me updated on my service. It took a lot longer than I thought it would. I did not like that they charged a different fee for each diagnosis. Other dealers and service places charge one fee or no fee at all.

They were very friendly and took care of all my needs..thanks

Was just looking, Gunner was a great salesperson and not pushy!

Not customer friendly

Excellent

Has great customer service and are always helpful!

Made my car buying very easy!! Really loved working with them!

Very easy to do business.