Where do I start. The help there is amazing. My wife test drove a car and fell in love with it. We went to fill out the paperwork a few days later and man. We asked to do it the next day on her lunch break and they made everything so fast and easy we were in and out in no time. She still had time to get lunch. Mr Trund Comer and Mr. Lanton (hope I didnt misspell your name) thank you both for all the help and making the process so easy and fast, also to your finance personal as well. I cant remember his name but everyone there made it easy and fun. Keep up the great work.

Most enjoyable car buying experience Ive ever had. This is my fifth Tacoma and they ate vertu dependable tricks, the one is spacing had 340,000 miles on it. Thank you to Skylar, Renee, and John in finance for an excellent experience! -Craig Whitfield

Mike Murphy was hands down one of the best sales reps we have every had. He was straight to the point, worked with us in every way, and was very accommodating. The whole process took 2 hours and we were out the door with keys in hand; and that’s with a trade-in! The whole crew at Rivertown Toyota are top notch. But if you are looking for a genuine and honest sales rep who is going to do all he can to get you in what you want/need… look no further than Mike Murphy!

Overall it was easy getting a car. Mike Murphy was great and easy to talk to. I was able to get the car I wanted with no hassle. I plan on getting all of my cars from River Town Toyota from now on.

Have come to the service department several times and had great service. Just the past weekend Rich was able to fit me in last minute before I went out of town. Service prices are fair and I dont feel like I am being taken advantage of.

Holden Benoit was very helpful in helping us choose a car. We appreciate his patience and efforts. Great customer service skills!

It was my first time buying a car, I’ve never really been taught what to do or how to go through the process of getting one but William Quinn did amazing! He was able to work with my price range plus find a car that is reliable and is my style! He made sure that I understood every bit of paperwork including the car’s history throughly! He even sat with me back in finance just so I felt comfortable all the way through since I was doing this by myself. Highly recommend Mr. Quinn if this is your first time buying a car! :)

This was my first time buying a vehicle. I didn’t know what I was doing, but Skylar made it so easy! I am beyond satisfied with my purchase and I can’t thank him enough for working to find the right vehicle for me. If you go to Rivertown Toyota, definitely ask for Skylar! Definitely an all around great guy!

I was referred by longtime Rivertown customers tosee Derek at the Ford shop. They did not have what I wanted so Derek referred me to Jerome at the Toyota shop!!Jerome was amazing to work with, very helpful, I told him what I needed and wanted and he got me both. He was patient and kind and did not rush me. After test driving two vehicles, I had my deal done!!If you are looking for a salesman who will. LISTEN, you won’t be disappointed in Jerome!!!

Had an 11am apt for a simple oil change and tire rotation. They said they were “busy” and I didn’t get my vehicle back until 3:30pm. Waiting over four hours for something so simple is ridiculous. They need to let the walkins wait or not overbook themselves.

My car was service this morning at Rivertown and my experience was excellent. Everyone was very friendly and helpful in a professional manner. I was early and as I sit waiting I could see how one of the employees was setting everything up in preparation for his day, and he did it all with so much precision and rhythm it was entertaining, like looking at a paid performance.

Mike was very helpful and spent a lot of time answering questions about several vehicles and about financing options. I got a great vehicle at a great price, and I would definitely shop here again.

Quick and courteous had an afternoon appointment but i dropped it off in the morning for convenience and it was ready to pick up an hour later! 2nd car from Rivertown and i will definitely go back for my 3rd

Surprised how smooth it was to buy a car at rivertown Toyota. I came in, test drove 3 cars and chose my beautiful 2021 Camry le. Holden Benoit was great from getting me into test drives and then through the paperwork. As a salesman should he was determined to help me find the car I wanted at the price I was searching for. If you don’t count the test drives from time I started the paperwork only took about an hour. Finance was slow so I was in then out with my ride. Was the easiest car deal I have ever had in my 35 years of life. I definitely recommend rivertown Toyota

With the Pandemic things have been slower to arrive but the team at Rivertown handled my vehicle order in stride and kept me up to date from the moment it was ordered until in arrived on site. They were able to maintain my discounts and interest rates. Holden Benoit was very helpful in the process of explaining the benefits and options of the vehicle. He also walked me through all the steps of the trade in and was very helpful.

Great place to buy or/and trade cars! Customer service is a 10 out of 10, highly recommend to shop there.

Kevin Green did everything he could to get me into the car I wanted. He kept in touch and answered my questions every-time I messaged him. He always had a smile and was very nice. He made the experience the best ever. I appreciate everything. Not to mention when I got home with my new car, it was way more than I expected.

Excellent friendly staff. No bs and got me the vehicle I wanted quickly.

Skylar & Trund made this experience so easy. Everything that they promised was delivered.My wife loves her new Toyota RAV4.Highly Recommend-

The process of purchasing our vehicle from Rivertown Toyota was fine but all other customer service past that point was terrible. We had a mechanical brake issue while my husband and I were road-tripping so we called Rivertown for information on our warranty since we were miles away from the actual paper work for it. We went through 30 minutes of useless phone calls before someone finally answered the phone just to tell us to call four other numbers that didn’t work. We waited two hours before someone finally answered just to give us another phone number. Well, long story short, we had already had our car fixed at that time because we needed to get on the road and it nullified our warranty. We lost $1,000 in a caliper repair that was also suppose to have passed the green light when we bought the vehicle 6 months prior. We are feeling extremely cheated right now. Rivertown offers good service only when it suits them and just cuts you down in the end.

Rivertown Toyota gives EXCELLENT CUSTOMER SERVICE! Melissa goes above and beyond to make things work best for her customers and Holden and Skylar are tops in sales and not at all pushy which makes all the difference in my book! We have purchased Two vehicles from this dealership and are well pleased with both purchases! You want a team that will go the extra mile for you without feeding you a bunch of junk then go see the team at Rivertown!Thanks so much Melissa, Holden and Skylar!

Got in and out really quick this time.Thank you Michelle Jeffrey for being so nice!Joni DavisPs: please correct the spelling of my first nameJONIThank you

Kevin Green was absolutely amazing. This was my very first time buying a car in my life, and he walked me through every single step and kept me aware of what was going on. Very courteous and friendly staff.

Adrian was great and put my service request in quickly and the issue was resolved by the end of the day. I just moved and got a nail in my tire and Rivertown got the problem fixed right away. Would highly recommend to any Toyota owner in the are needing maintenance.

My car had a relatively simple issue that could be solved in under an hour, but this place had me waiting for 5 hours. They dont value a customers time and also over charged me for the hour of work that they did. The labor charge alone was $165, with $25 as tax plus the store fee. This place is outrageous and there was not even an explanation. They had several customers waiting for several hours without any news or confirmation.

THANK YOU for the great service. Jennifer Wing I’m glad you’re the service manager. You’re definitely doing it right and know how to treat customers, Jennifer made it very convenient for me and my kids and she was very attentive checking in on us as we waited. She went above and beyond by making sure we got the best service they could offer. Thank you Jennifer me and my family appreciates you!

Customer service provided by Ms. Bernadette was excellent. From her initial greeting to her escorting me to my vehicle, I was given VIPtreatment. She explained in detail all my options so I could make the correct and informed decision about the maintenance required of my vehicle. I had an extremelygood experience at the service department today.

Lanton Kyle has been communicating and working with me for several months, ( I’m in the military so I’m away from home) but finally got to met and work with him in person. He’s an amazing and knowledgeable guy, he went over everything with me so I understood it 100% and answered every question I had with no hesitation. Even worked with me in getting a better monthly payment. He was a busy guy when I stopped in but that means he cares about his customers and doesn’t just reel them in and throw them back. I will definitely be back to deal with him for any further or new dealings!

Skylar was the definition of patient when it came to helping me. I could not have asked for a better experience when car buying. He never once made me feel pressured to buy like one usually does when it comes to buying cars. His customer service and willing to go above and beyond did not go unnoticed. I am truly appreciative for him!Shelby was a rockstar with finance and she didn’t miss a beat when it came to making sure things were 100% where they needed to be to make me happy. She doesn’t push any extras on you either, she was able to recommend exactly what I needed and explained any others when I asked about them.Thank you Rivertown Toyota for this wonderful experience, I’m glad to be part of the Toyota family!

River town Toyota did a great and professional job with me truck will be going there from now on

Sabrina is my go to when it comes to the car buying a car! She was so helpful and knowledgeable and made my buying experience stress-free and enjoyable! Thank you for all you do!

I brought my vehicle here for an oil change and had an extremely frustrating experience with both the price I was quoted and the actual price I was charged. After leaving a message with the manager, I was called back the next day and they resolved the issue extremely fast. Although it shouldn’t have happened, they handled it like a professional business and corrected the problem in a manner that was fair for both parties. I will definitely return to this location knowing that they aim to improve quality of service and work rapidly to fix customer issues.

I had a wonderful buying experience at Rivertown Toyota! Mike Murphy worked with me every step of the way. Its been awhile since Ive bought a car and they made everything so easy. Ill definitely buy from them again.

This issue has been ongoing since August 17, 2021. I brought in my vehicle with concerns of squeaking noise while driving when pressing on the gas.I dealt with service consultant Brett Smith and Per the delearship there was 3 recommendation to fix the noise all totalling $2,225.78. Item 1: Replace caliper slides,pads,shims,and rotors(front brake calioer slides sticking) cost $805.93. Item 2: Replace front struts and strut mounts(front strut assemblies in poor condition due to rust)cost $1,319.90.Item 3:Alignment (front strut assemblies in poor condition due to rust)cost$99.95. Brett called me which to my understanding item 2 and 3 was going to fix the issue so I opted to take care of item 2 and 3. When service was completed and i picked up the vehicle, on my drive home i realized the noise was still there at which point i immediately called brett. Brett advised me that since all the recommendation was not completed there would still be a noise and the issue would still be there.I then asked Brett is he sure they replicated the noise because at this point i didnt believe they had, Brett said and i quote if they didnt replicate the noise they wouldnt have made the recommendations.I brought the car in to do the last recommendation item 1. this time i dealt with service representative Da Tajh Thomas(the only one with good customer service)who also was having my mirror fixed. I realized after all items were completed on my drive home once again the noise was still there. I then brought it back and drove with Da Tajh to point out the noise which he also noticed, it was then that they advised me that the noise is due to a rust from under the car pipes causing the exhaust to rattle which they now want me to spend an additional $2051(not sure if this includes labor). At this point i have already spent $2300 and the issue is still not fixed. I asked to speak to the manager which i was advised both the manager sean and director Jennifer were in a meeting and will call me within 24hrs. 48hrs later after neither of them called me I reached out and again was advised will get a callback. When i spoke with the service manager Sean all he offered was excuses, lack of ownership telling me his technician heard other noises which they made the recommendations off that(which is absolutely ridiculous) The only thing he saw as a resolution is to offer 10% discount off the labor cost for the new service fix recommendation which is really an insult.Had the issue been diagnosed fully and correctly the first time, i wouldve made the correct decision based on my finances. The total cost to fix this issue is now almost as much as the current value of the vehicle. Weve been stationed in several states and this is the first Toyota dealership that Ive had such a terrible experience with.This is poor representation of your company

Had a great experience today at Rivertown Toyota of Columbus GA. I was greeted at my door by a nice lady who I didnt catch her name. She walked me in to meet with Adrian. He was kind and perfessional I would highly recommend Adrian and River Town Toyota!Thank you!

Bernadette was great. She kept me in the loop about my car. She explained everything to me and was very informative and helpful. I always get great customer service!

Service was finominal and the people were very nice thank you for the service.

I did receive a reply to this post. I originally rated this service department a 3. The reply stated that the service manager would be reaching out soon to inform me of her findings. It has been over 2 weeks, and I still do not have a reply from the service manager. Also, since this service, my maintenance light has come on. I called three days ago and was told that I would get a call right back regarding the light. I did not get a call, so I called back. I was told to bring the car back and they would reset the light. My life is far too busy to make multiple trips because the service department can not complete a job with a quality standard and assume that I have time to make multiple trips to the dealer to deal with their errors.I scheduled an appointment to satisfy a recall notice through an email notification but could not locate the reason for the recall in that correspondence. I dropped off the vehicle with no guess what the wait time would be,, so i planned to wait. It turned out to be a fuel pump issue, and i was eventually told that i should expect to wait 4 to 6 hours. The actual time before the vehicle was ready was over 8 hours. While the actual wait time for the needed repair seems to have been reasonable, the anticipated wait time should have been conveyed in the scheduling portal so appropriate transportation could have been arranged in advance. There was no mention made of an estimated wait time or possible need to leave the vehicle for over 8 hours. As the drop-off was to accommodate a recall, that information should have been readily available. Proper communication could have saved a good bit of inconvenience and additional time off work.

The waiting area was really comfortable coffee provided. Brent was really courteous. Took a little longer than expected for my service. There were a couple of greasy spots noted on the seat, middle console and door handle otherwise appreciate the service.

Great staff. Caring and flexible. Took care of my car’s recall quickly. Couldn’t ask for an easier time.

Skylar was great to work with. The dealership was also great to work with. I highly recommend giving these folks a shot when its time to purchase your next vehicle.

They were absolutely wonderful with helping me pick out a new car! They knew all the answers to questions and were quick with the whole process. Thank you Michael Murphy for helping me find my new car! He is a great salesman, I definitely recommend him.

Holden and John were amazing! Everything was done quickly and efficiently. All my questions were answered. The entire buying process was great. The only part I didn’t care for was the credit application. I would have rather done it on a tablet instead of on my phone as it was a little too small to make sure everything was correct.

Most of the experience was very pleasant. Those who were involved in the process were professional and very helpful. I was impressed that an effort was made to find vehicles that met my needs occurred before we went out to look. I got all my needs met except for a second key for the vehicle. Although I signed a statement that they owed me nothing else, I am confident that the promise to get my second key on Monday will be met.I did not get the payments that I wanted but think I was treated fairly. An effort was made to keep the payments low.I have bought several vehicles over some years from this dealership and would go back if I was looking to trade again.

This was one of the best customer service experiences we’ve ever had! From making our appointment to dropping off the car, and the service itself, all of our encounters with Rovertown Toyota were great! We’ll definitely be back for our next service and anything else our vehicle may need.

I came in wanting to get a certain car. Skyler showed me the cars that he had that I liked and we started right away. He helped me get a car that I want and helped me tremendously with doing so. Couldn’t be more thankful for this guy!

Everyone was really nice. And everyone was real experienced in their job.They knew what they were doing....I am really satisfied with my visit to Riverside Toyota...I will always give my business to Riverside Toyota.

Holden Benoit and his team at Rivertown Toyota helped me secure my DREAM vehicle and for that I will be forever grateful! I drove 10+ hours from Florida to pick up this car and would do it ten times over if I had to. I will absolutely be buying another vehicle from Holden and Rivertown Toyota.

Given my request, all people we worked with understood my request and presented an offer which seemed reasonable, maybe even good. In the back of my mind was measuring the transaction against financial information I took time to gather. In the end I accepted the offer because I thought it reasonable and, knowing a lot of Toyotas are manufactured in the US, it will help our economy.

Mr. Holden made our experience at Rivertown Toyota wonderful! The process was so easy. We visited other dealerships, but none compared to the awesome customer service that Mr. Holden gave my family. My family lives in Pensacola Fl, so it was a little scary buying a vehicle from Georgia. Mr. Holden put all our fears to rest. He was always available when we called because we had many questions 😄. Also, the driver who delivered our vehicle was so kind. Mr Holden, we appreciate your patience and kindness and in my book you are worth more then 5 stars.

I were very impressed with my service at Rivertown Toyota of Columbia Georgia. My wait time were short and pleasant. My thanks to the staff members.

We went “just looking” and I am impressed that our wish was given full respect. Can’t comment on any other aspects of the car buying experience, but I came away happy that we came in. Thank you, Kevin Green.

Holden Benoit was amazing at securing my trade-in for what I wanted and was incredibly pleasant to work with in the purchase of my first brand new car. Thank you so much!

Fastest service ever. Very Courteous.

Mario did such a great job! We were working with him for a couple weeks. He kept us informed when vehicles that met our criteria were coming in and never pressured us into getting something we didn’t want. He worked tirelessly to get us the right deal and get something within our budget. He stuck it out with us and we finally found the perfect vehicle, and got us some pretty a pretty good discount! Thanks Mario!

Jim and Mike were both more than accommodating in my interest in a Toyota Tacoma. Every question was answered promptly and showed their knowledge in the process. Nice people as well.

It took almost 2.5 hours for an oil change which the dealer had solicited with a coupon. I think that the oil change was effected fairly promptly (I saw the car sitting out in the customer parking area), but the service tech did not coordinate well with the service writer Adrian.There was some sort of disconnect there.

Great experience!!! If you are looking for friendly service and a smooth purchase process you need to stop by Rivertown Toyota. Jerome Brown was exceptional and had my vehicle ready when I showed up. The whole process was a great experience...

I purchased a vehicle from here and live the car. However the customer service is less than stellar. They aren’t good at follow through or communication. Make sure they do everything they promise BEFORE you purchase the vehicle.Once you buy it and leave the lot they don’t care anymore. I have sent so much time trying to get them to do the things they said. I’ve had to call repeatedly only to be put off. They make excuses. And they act like it’s an inconvenience or imposition. It’s been a very frustrating experience.

Came in with a appointment with Skylar Toole. The vehicle that I wanted to purchase was sold the day before but Skylar showed me other options that I liked. Went for a test drive and everything went well. Purchased the vehicle from Skylar. Skylar is friendly and well knowledgeable. I will recommend anyone to see Skylar if they are wanting to purchase a vehicle. 👍🏾👍🏾

Excellent experience. No hassles and very relaxed sales person. Everyone was very helpful and friendly. This is my third purchase from Toyota and I am once again very pleased with my purchase.

Last time I go to Rivertown Toyota. Each time I come back disappointed or with more issues! I went in at 7:30 for an appointment, but my truck did not get looked at until 9:30. I waited around for 2 hours until I finally got up and asked someone what was happening. When scheduling the appointment, they said they’d be able to tell me how long it would take within 30 min…clearly not. It’s not my problem they have overflow from the previous day. I made an appointment. If my truck wasn’t going to get looked at until 9:30, I would have brought it in then.

Mr. Brown was the best sales person I have experienced in over twelve years. He cover every essential area. He was courteous, friendly, and went the extra mile to make sure I was completely satisfied. Thank you for having this incredible person employed at Toyota. Praise the Lord!!!

Had appointment to get oil changed. was told it would be about 1 hr. Didnt take it back for over an hour!!! While thing wound up being over 2 hours for an oil change!! nothing else!! just oil change!! you can vet I wont go back there again!!

Bought a used car from here, a few days later developed a small issue I don’t belive it was anything there mechanics could of foreseen, however they are working to resolve issue in a timely manner.. as far as the actual car buying process I don’t think it could have gone smoother Landon helped us with any questions we had and helped us through a small issue we had with finance. Would recommend this dealership and I will most likely be going back to see Landon in the future for another vehicle

I loved working with Holden and Jerome both. The two made the buying process easy, fun, and enjoyable. I highly recommend using Rivertown Toyota!

Had the best experience at Rivertown Toyota, by far the quickest car buying experience I have ever had. Trund and Lanton had my paperwork ready for me when I went on lunch from work & I was back to work on time. Love my car!! Thank you for making this a seamless journey!

Rich Fuller was absolutely awful! I had to ask another service representative to get his attention so I could check out. I stood in front of his area for literally ten minutes without being acknowledged. The technicians are amazing but your service representatives need some training. Paperwork is not more important than a customer standing in front of them especially when it’s paperwork for a customer who isn’t present.

Service advisor Eunice Jeffrey was very knowledgeable of my repairs that were pointed out an explained .I was in good hands and felt no pressure to authorize the repairs. I have been ill the last few months and I take pride in keeping my vehicle working properly. Carrie Taylor

Mr. Kyle was able to put me in an affordable vehicle despite having some credit issues. He was very thorough and made sure that I was involved in the entire process! Kudos to him!

It took a while to get done but Bernadette Chverchko was so nice and made sure we understood what was happening through the entire process. Incredible customer service from this lady

Our interaction with Rivertown Toyota was an all-around good experience. Jerome Brown produced a very nice video of the car we were looking at and ultimately purchased. He was also kind enough to take our concern about a scuff mark in the cars paint to his manager for us and secured a discount which should be enough to cover its repair. Normally, the dealership would have made the repair itself, but was unable to since we lived 4 hours away and were driving down to see the car and back on the same day. Jerome actually came in on his day off to meet us when we came down to look at the car and test drive it. He patiently waited while we thoroughly inspected the car and took it out for a spin, then guided us through the paperwork to complete the purchase. There was never a sense of feeling pressured or hurried. Thanks Jerome and Rivertown Toyota for a great experience!

A/C went down. Service department was efficient. Front desk technician, Adrian, was professional and kept me apprised of work. I will drive from Florida to have future work done on my truck.

I met with Austin which worked diligently to finalize a deal. The customer service team, sales, and finance team were all very helpful and informative. Austin will work with you for hours to get you what you are looking for. He is active, smart, and informative; I highly recommend him and the place overall.

The customer service was excellent. They were very polite and welcoming. The reason I gave them only a three star was my alignment is slightly off and driver & passenger seat had stains from the mechanics. Recommendation would be for the mechanics to put protection on the seats. For the price I paid you would think I wouldn’t have any issues..

I was greeted promptly after arriving to Rivertown Toyota by Hunter. He was extremely helpful and extremely professional. He went out of his way to make the sale as smooth and easy as possible.

My service guy Trey was very polite which makes the wait not so bad. Great overall service

Lanton Kyle was OUTSTANDING!! He is a terrific listener and he delivered top notch service. I am a satisfied customer and I love this new 4Runner.It was well worth the wait.

We purchased a new Camry yesterday. Lanton ensured it was a super smooth process that moved quickly. He answered all of our questions and even questions we didn’t know we had. We would recommend Rivertown Toyota and Lanton to anyone and everyone!

Quick efficient and friendly. Oil change was done in under an hour, couldn’t be happier with the service.

Came in just to look and see if we’d even be able to get a new truck. After talking with Mario for a bit and reviewing our options, we’re picking up our Tacoma tomorrow. So much for just going in to look. Easy, stress free experience. Would definitely recommend

I had a great experience at Rivertown Toyota. Purchasing a vehicle is fun and easy. They will work with you to get you in a vehicle you want. Holden Benoit is the man to see when coming here!

Skylar Toole was wonderful! Best buying experience! He worked with us on our needs and really listened! Hands down ask for Skylar when shopping Rivertown Toyota!!

Mario was excellent at finding the car that met my needs at my price point! I felt cared for and like the staff was knowledgeable, as well as kind and attentive.

It took 5 minutes before anyone looked up to try to help the customers coming in there were two before me. I dont care how busy you are you need to look up say hello to your customer tell them youll be right with him as soon as you finish some of the paperwork that youre doing. Not just ignore people until you get done with what youre doing. Ignorance of the customer will drive people to other dealerships to include me.

A service appointment was made for me at 3 pm on Saturday, 22 May 2021 and I dropped my car off; then at 5:30 pm, I called to inquire and was informed that they were not able to get my vehicle in for a diagnosis; this was disappointing because the Service Advisor said I should have been informed of this when I came to drop my car off by the service advisor who checked my car in! So I ended up having to bring my vehicle back Monday morning, and was informed a part had to be ordered and would take several days to arrive, with finally getting a call on Friday, 5 business days later, that my car would be ready for pickup; overall, I am satisfied with the work performed, but the scheduling communication between service advisors was of poor standard and wasted 3 hours of access to my vehicle for nothing, which otherwise would have made this a 5 star rating.

Highly recommend! Lanton went above and beyond to make everything go smoothly! Car is excellent!

Tina was excellent! The service technician did an outstanding job putting my seat cover on.

Z, was great with the car we were looking at because he had one himself, the process was a little quicker than I expected. I have bought many cars and you usually get caught up in the dealership all day so it was nice to get in and get out pretty quickly.

Sabrina was fantastic to work with on our 4Runner purchase. Greatly appreciate her efforts to go the extra mile!

I had the best experience with Jonathon Noel. He was really professional, funny and just a great person in general. If you are looking to buy a car here at Rivertown Toyota I recommend going to Jonathan

I receive a message from Toyota 5 days ago to get a xtra keys because when I buy my truck I only have one key I call and make appointment to pickup my extra key they tell my they I will have my key ready in 1 hourleft my truck and wait for 2 hours after wait all that time they tell me that I have to wait to next week because they have not keys in there that’s wrong people time is valuable if you don’t have the key from the beginning you should say something .

I have NEVER been so mistreated in my life at a dealership dealing with Rivertown TOYOTA... the Ford side? WONDERFUL! But Toyota needs to learn how to treat people. Telling me I’m approved on the other side and to just go back over there and you talked about me behind my back saying “you ain’t taking my sale without no money down” but yet have a great trade in? Sometimes you need to watch you talk about because they have friends higher up TRON at Rivertown Toyota. A HUGE thank you to Andre, Tommy, Brad, and Danny for all their amazing work.

I had an appointment at 12:45 for a routine oil change, tire rotation and multi-point inspection, with a wait promise time of 2:30. At 4:30, and some hassle about a new battery, I finally checked out. I would have settled for a long wait had I been told up front that it would take four hours, but I was not contacted once during the four hours. I’m extremely disappointed with the service I received. Since my warranty has expired, I won’t be doing business with this dealership in the future.

Great experience. Smooth transaction. Holden Benoit was super helpful and easy to work with. Got exactly what we were looking for at a fair price. Will come back for our next Toyota purchase.

Everyone was courteous and efficient in the way they conducted themselves. Waiting area clean and coffee bar much appreciated.

Great experience!! Our salesman Skylar and finance guy John were awesome!! Everyone was extremely friendly and professional. The whole process was extremely quick and easy. Thanks again!!

Outstanding customer service and so amazed by the professionalism displayed by the Rivertown GMC team. It’s always more than a pleasure to work with, Mike Clarke. I’ve been to many other brand of vehicles dealership for service and this is by far my favorite. I’m a customer for life. Please keep up the great dedication to customer service. Kudos!

Adrian D. was awesome! We hit debris on the highway, didnt have an appointment and he got our car looked at fast and back onto the road, no charge. Top service provider!

Very kind staff, big waiting area, and best experience I have ever had for an oil change!! No pressure by the staff and a nice email with a work up of my vehicle at the end! Recommend to anyone in the area!! :)