Avoid this business for your automotive needs. Brought my truck in for low oil pressure. Had already changed oil sending switch myself. They called me said they had replaced it again and oil pressure was some better but really needed a new oil pump for $1200 cost. I told them I’d pick it up and get back with them. After doing some investigation on YouTube I decided to check my oil filter. Even tho it wasn’t due an oil change I pulled it off and guess what. That’s all it was. Pressure jumped right up to normal. You’d think a professional repair shop would’ve checked this. So after a few months as I was leaving church I noticed a pool of oil under my truck. Found leak coming from……you guessed it. The oil sending switch they put it was never tightened down snugly. Was able to turn it by hand. This in my opinion is why people lose trust in shops. Over $250 wasted on this simple fix.

I took my car to Martys last Monday for a warranty claim to fix what was suppose to be battery/alternator replacement. They replaced the alternator but not the battery. A week later and the check engine light is on again. PLUS.... one of those people drove my car all around Columbus and even drove it home after work and back to work the next day. I know this because I have GS Connect on my car from the dealership and it told me everywhere my car was driven including the address and that they were driving more than 75 mph in my car. Never will they ever touch my car again!

Chuck the service manager stated, I have enough problem cars. It will be almost 2 weeks before we get to your car. Lesson learned! I will only use the dealership to service my vehicles. Also our company was using this center for company vehicles. You lost that business also!

VERY FRIENDLY SERVICE AND REALLY FAST GOT ME IN REAL QUICK

I have never been to Marty’s Service Center before last week. I took my son’s Ford Escape in to get an estimate for replacing the oil pan which a Ford Dealer in AL told him was corroded and would be be $1200 to replace parts & labor. I spoke with a very courteous and professional gentleman by the name name of Chuck. He gave me an estimate that was less than half of what my son was quoted. When I left the car I felt like I was in very good, capable and honest hands. Well, come to find out, I was right! Chuck called me up and said the car was ready. Before I could get there to pickup the car he called me back and said he took the car for a ride to check it out and when he returned it appeared to be a bare bit of seepage of oil still. He said he would like to keep it for another day or two in order to check it out further. Within the next couple of days he called me back and said “you will probably never have another shop ever tell you this, but there is another problem unrelated to the initial problem, but we are going to take care of it at no additional charge.” By the way, he told me precisely what the problem was but I am no mechanic and I’m too ignorant to repeat what he said. I told him that I appreciated very much his honesty and my wife and I would never think of taking our cars anywhere but Marty’s from that point on. It is difficult to find a service center you can truly trust, but when you do, stick with it! Marty’s is mine!

Very horrible and disrespectful. They told me computer was bad in my vehicle and my whole wiring harness was corroded. Wanted over $2,200 to fix and they would have to get wiring harness out of junk yard. Went to go get my vehicle and it wouldnt start when I mentioned about a tow truck coming to get it an employee came out Crunk it up and told us to get it off their lot in a hollering and very rude tone. Guess it was because we wasnt going to pay to have it fix. Plus he was mad cause they had to move 5 cars just to get ours out of fenced area and he had to put them all back. So I took it to someone else and nothing was wrong with my wiring harness. Rip off and very rude. I personally do not recommend taking your vehicle here for nothing.

Checking on prices for car stereo.

Best service ever. Great communication. Will work with you and very informative. They fixed my vehicle they even the dealership couldn’t repair.

Always great service and friendly staff!

He fixes your vehicle right the first time.

Overpriced, the lady in the cashier office is extremely rude. Youre better off going somewhere else.

Marty’s did great work on my VW. Good communication and easy to work with on a warranty claim. Professional operation I will be using again.

Great service from a knowledgeable staff.

Horrible service. They are horrible at communicating the problem in a timely manner and when he finally called me and told me the problem he said I needed a part he couldn’t find which another shop found in a day. Then tried to charge me $1900 for a whole different repair.

We were in Columbus due to my brother being involved in a car accident on Sunday, March 31, 2019. I was called by someone who witnessed the accident and was informed that my brother was being transported to the hospital by ambulance. I drove over to Columbus from Tuscaloosa to make sure my brother was ok. Once we got there I got all the specifics about the accident and was told that the car was totaled. He had no idea who towed the car, but due to my job I have knowledge of how to locate the who towed the vehicle. I contacted the State Highway patrol station in Starkville and was given the information as to who towed the vehicle. I called the number that I was given and explained to the on call person the situation and asked if I could come over with my brother and retrieve important items he had in the car. We live in Tuscaloosa which is not far, but is far and would require us to take a day off work to drive back over the next day during business hours to get these items. He needed his keys which also had his house keys, his glasses, cell phone, and steel toed shoes for work. All the airbags deployed and the vehicle was not driveable so it wasnt like we were going to drive off with the vehicle. Also due to the car being totaled the service Center was going to be compensated by the insurance company so adding another hour of wages wouldnt have hurt. All we were asking was a little compassion in a tough situation.

Awful service. Overpriced. Will not be returning. DO NOT GO HERE!

Insurance company had them to tow a car and the service man stole my tools out of the trunk. They recker driver name Billy hit a friend of mine PICKUP truck at the car wash on hwy 69 south and lied like he did not do it. Billy as the man to take it to a friend of his body shop and he will pay for fixing it. The body shop owner said that he didnt do work for Billy. My friend called Martys service center and reported it they called Billy and he denied hitting my friend PICKUP truck at the car wash. I paid for some auto repairs and later on found out that I didnt get what I had paid for so sad 🙁.

Horrible! Absolutely! Took my truck there for a brake job paid 300 dollars for a master cylinder and brake problem was still there after they told me that was my problem

I have lived in Columbus, MS for 5 years now and started using Martys after about 4 years of living here and have nothing but GREAT things to say about them!!! They have always been very professional and always fixed my car promptly. I would not take my car anywhere else in Columbus. Love Love Martys!!!!

BEWARE!! These people are total RIP OFFS. I brought my vehicle there on an insurance claim to replace motor and transmission. They continuously lied about the repair work,they also overcharged the engine and transmission cost even though I had an estimate stating what it should be. Then they overcharged for my personally bought and owned parts and kept theirs. My insurance adjuster even told me that there was some shady business going on there and that he recommend to avoid them in the future. The repair work took two months to complete leaving me without a car after my rental was up and I still had to bring it back twice for the same mistakes on their behalf even though I paid them almost $4,000 which is still giving me problems out it, but I will easily hand over my life savings before I go back that place. Everyone in town warned me about Martys Service Center, now I have seen for myself and I will never go back. Again I paid them close to $4000 and they continously lied to me imagine if youre just going for an oil change!!!!!!!!!!!!!! SCAMMERS!! HORRIBLE MANAGERS! EXTREMELY RUDE RECEPTIONIST! BEWARE

Very very Terrible service! They hardly ever called me to let me know what was going on! After close to 6,000 later my truck is ready,i get it home and it blowed a hose. This truck had dryrot every where that they where suppose to fix they didnt. They did not even change the old old battery terminals.dont take your cars and trucks there!!!!!!!!!!!!! I would give them a negative 4 it i could.

Best shop in town.

We put in a Honda on nov 16 with a locked tram switch. Honda wanted 600 to repair and Chuck at Martys said 85. They still have the car to this day, no one calls with updates or info. If you want to know anything then you have to track them down. He claimed he was unable to program the switch bc we bought in a used one. Meanwhile he stated we need a new starter which made no since if the switch was out how would he know the starter was too. Then he says 300 for the new switch, plus 200 to program, 200 for TRYING to program the used switch and 300 for the new starter with installation. Someone wrote that they will jack up prices and do unnecessary work for extra cash and I ignored the rating. Now my gma has been out of a car for almost two months and we have to find someone new to fix it. The one star is only bc I couldnt rate with a 0. Going tmrw to get the car and take it to ttown where they will prob say the starter was fine. Gonna ask for the old one but I bet my big toe they say we can get it back or he threw it away. The lady receptionist will answer and put you on hold then bad mouth you. Saw it done while in the waiting area one of the numerous times I visited to check on the car. They say Cory Herring is expensive but I bet there is better service there. I refuse to pay over 1k for crappy service. Gonna pay for the bum starter job and get the heck away from them.

They are crooks I would not take my skate board to them

Horrible customer service and tries to do unneeded work

Poor service prices high

Fair

Great service