Mechanic did a great job five stars front desk could use some customer relations or people skills.

The folks out at HK Auto have done a good job for us all 3 times the weve had them work on our cars.Every time the have been polite professional and promptly made the repairs.

They were super flexible with my availability. Bo was very knowledgeable about what was wrong with the car and I didnt feel like they were trying to get me to do anything I didnt need to do. Their quoted price was right on the money and it was very reasonable. I would highly recommend and will definitely be going back.

I will always only come here from now on. Best place ever!

Great place. The service was fast and at a good price. We are out-of-towners and needed our camper bearing fixed or we would have been stranded. They helped us out right away and was very kind. I would recommend them to anyone. Thank you HK Auto for everything.

I will definitely be taking my car to H K Auto again. I needed a second opinion on car repairs that needed to be made to my muffler/exhaust. The staff at H K fit my car into their already busy schedule, on short notice, and looked my car over, even though they dont do exhaust work. They evaluated the situation, determined how to appropriately fix the car, quoted me a price and referred me to another professional. They even called ahead to let the other location know what they found- all without charging me. 5 stars for sure, and Im incredibly grateful.

HK auto is the best! I was trying to make my way home to Michigan and had car issues, they got me in right away fixed the issues fast and got me back on the road. Couldnt ask for better service, thank you so much.

Nice employees. Only down fall is super pricey.

H K auto took very good care of my new car, making sure to treat it as if it were there own. They found the pin hole leaks in my tires I was concerned about, patched what they could to save me money, and were honest and straight forward about what i needed and did not need. Kyle is the best and keeps the shop running.. great asset to the company.

They have always done me right here. They are good and honest people. Always hard to find reliable, good work, and decent prices for any auto care. And you feel safe behind the wheel if they have done something for you. Top notch here

They were so understanding to my boyfriend and our family. We were heading home from spending the holidays with family when our car practically gave out. He moved us up to the top of the list, picked us up, and dropped us off. They repaired our car and had us back on the road. Definitely recommend!

Let Toby and his gang take care of all your vehicle repairs they know there stuff !!!Great place to do business with !!!

First time customer at H K Auto and I was very pleased with all aspects of my service. Had all 8 brake lines replaced on my truck. Their estimate was spot on and beat all other competitors. I will gladly return as needed. Great job guys!

So youre on a cross-country roadtrip in low-riding sports car, bottom out over a hill, and snap a chassis brace in half. Vacation cancelled, right? Wrong, thanks to these guys. I was all fixed about an hour after I limped into the H K Auto parking lot. They did amazing work -- and let me walk under the lift to see for myself -- for an amazing price. Thanks for saving my vacation!

Long time to give answers but friendly staff

Very well pleased with the quality of work and fair prices.

Great local auto repair shop. Very good advise and trustworthy. Weve taken our vehicles here for a few years now. They always tell us what repairs are needed and what we can get by with. Great local business!

Very happy with the recent repairs on my pick-up truck. I brought it in knowing of some problems and suspecting it had a front axle or 4WD issue. I made an appointment and it was fixed well before I thought they would even get a chance to look at it.When it comes to cost, I am also very happy. I have done a good bit of work on my pick-up truck myself, and the charges for this repair were much less then the do-it-yourself total costs of parts, time, and aggravation.I wont hesitate to go back if I ever need more repairs in the future.

Great people and an all around good company!

This place is amazing!!! Honest and good pricing!!! Will definitely use this place for all my mechanic needs!!

Friendly staff, fair prices. Relatively fast considering the current situation.

Getting appointment in couple of days is not easy as they have lot of customers. So I had to leave my car for 2 days to get alternator replacement completed after troubleshooting. Given it was at short notice, I appreciated they could get it fixed. Didnt want to get stranded with low battery in the winter!

Quick & friendly service

Good job just think little over priced cause I had out of state tags.but thats expected

Great service. 10/10 would recommend

Im not sure why people like this mechanic shop. I brought my Equinox in for an electrical issue and oil change . I was told I need to drop it off over night, or before 7am to have it looked at and fixed before 5pm. I dropped it off overnight and called around 11 am to check on it the following day. HK Auto told me it will be done before the end of the day. I called again at 3:pm then again at 5:pm. I was then told it will be the following morning. SO I CALLED AROUND 10:30AM, I really needed my car back because I was not expecting the long two day wait for an oil change and electrical issue with my lights. When I went to pick it up HK Auto hadnt diagnosed my issue nor did they perform a simple oil change! Two days and nothing! I was then told I would need to leave it for several days. So unless you have a week without your car do not go here! Worst customer service ever!Reply: 2014 Chevy Equinox.. maybe there is no record because HK Auto did not perform any services on my car...

They seem to do good work. Cost wise, a bit on the high side. Also they forgot to put the vent for the floor back in my vehicle. I went back and they did not have it. They said they would order one though. Also they charge anywhere from $45 to $90 to do a diagnosis.

I love this place. They fix what needs fixed and give me the option to fix things that can wait. I appreciate the honesty and will continue to go back!

Exemplary service, inexpensive.Great work and good prices.

When the alternator on my van took a dump. They were willing to allow my van to be towed to their location at the spur of the moment. And without an appointment. They still had my van running just a day later. And at a reasonable price for the work.

HK is quick and efficient. Their team is kind, knowledgeable, honest, and helpful!

Women without automobile repair knowledge beware! I used this business 3 times for repairs to my daughters car because I was new to the area and was told how trustworthy they were. I had 3000 dollars of repairs done with this repair shop, and the last time I took her car to them the man told me that the car wasn’t worth fixing and unless I wanted to get very costly repairs done it had to be removed from their lot quickly. He then told me that he would be happy to call a junkyard that would purchase it for the metal and have it towed away. Needless to say, thinking they were being honest, I took 200 dollars for a car that he said was just going to be crushed because they only give that much since they tow it away. Now the person working there is driving my daughters car he bought at a bargain price. Not an honest thing to do!!!!! I also called the place when I noticed that the car had not been moved off the lot and asked if it was a lie I was told and I was assured that if they had said it was going to the junk yard it would be soon. LiesNote: as soon as I posted my review..I was called by the Person working at H & K auto, told to revise my post.

We were treated respectfully & kindly at HK Auto this morning. They diagnosed our truck in seconds, procured the needed parts promptly, and completed the repair in no time. So thankful we were referred to HK.

Absolutely outstanding service. My car broke down while traveling through town, and they were very helpful and very friendly and were able to get my car fixed the same day. Thank you guys so much!

Very helpful. Especially glad that they work on my vehicle even though its a little older (02).

They did the work well and and quickly. Great customer service!

Hands down the best and most professional car service Ive ever had done. I came here all the way from Indianapolis because my friend was raving about this place. I can see why, the place is clean, the staff friendly and knowledgeable, and the service unparalleled. 10/10 would come here again.

Excellent service, reasonable prices. Even though the job was a small one they made me feel like my needs where just as important as any other customer. Harold and all his staff know how to make people feel good about auto service again.

Had my car towed here after it started stopping. Kind of a tricky issue-- the battery and starter engine were good, and I was afraid this would become a money sink.They worked me in between appointments and figured the issue out quickly. There was no upselling, and no trying to sell me additional services, like I might have gotten with a chain or dealership, and I feel I paid a fair price. Ill be back with future car issues.

Job was done. Had to follow up on the completion as I didnt get a call. An explanation of the work could have been better. Prices was on the higher side I guess.

Dont go here expecting work to be done quickly. I had 4 tires to mount and balance and was told a week and half wait for tires....so I asked about some other things Id need done as well but because I already purchased the parts was told Id have to purchase their parts for them to do the work...having been a mechanic myself for years this shop just wants your money And if they cant make it on labor they will in parts... better look elsewhere when you bring them a potential 1000$ job and they dont even give you the light of day

Great and timely service. Will return for the life of my vehicle.

I took my vehicle to HK auto out of a friend recommendation and I have really happy with their service. All throughout the process they kept me informed on what was going on. They actually replaced a starter but the new started ended up being faulty so they replaced that one as well at no charge.

I was taken care of well. Came in and got my breaks changed. Brought in all parts. They were able to work with advanced auto parts when the parts I picked up from them were wrong. (I did an online order and pick up, they must have messed up when I picked up my parts). Overall Great service and good prices.I had a check engine light. I was told changing a part MIGHT solve the problem so I went ahead and had them change it out. I drove it home and no change in performance, this was really disappointing. I even came back. I was told to just keep driving it and see if it changes. I dont have time to guess and check! I dont think the diagnostic I paid 45$ for was thorough enough All they did was read the codes that autozone can read for free and came to the same conclusion I did before I even came there. I know they have the capability to read further into the system, but for whatever reason chose not to. All in all I would come here again for general repairs/maintenance and if you KNOW what needs to be changed.Pros: Great Service, Friendly Staff, Good Workmanship, Good pricesCons: Did not determine my check engine light problemUpdate: Went somewhere else, its a transmission problem, got a new transmission. The engine light was unrelated.

Car went nuts and broke down after major repair. I had it towed to Mercedes Dealer in Indianapolis

We brought our vehicle with the necessary part. All they had to do was install the new alternator. We had to take the vehicle to the dealership because we thought something else was wrong. The dealership said that the alternator was not even connected to the battery. The wire was just hanging there. I took the paperwork to HK to get a reimbursement for the diagnostic at the dealership because they didnt finish the job. I was told they dont warranty the parts that are brought in by customers and it was put back on the way it was taken off. No reimbursement for the diagnostic even with the paperwork saying the wires were not connected.

They are very knowledgeable in all areas of the automobile. Great company and honest. You will pay for it!!! Yet its money well spent.

Very good and very honest. Highly recommend them.

Honest. Fast. Friendly. Dependable. My go-to

I was staying in Columbus for work when my alternator went out. HK was able to get me in and fixed quickly and really went out of their way to help get me back on the road again fast. I would highly recommend them to anyone.

Great mechanics, get the job done right

Great shop. Friendly staff that does great work and at a competitive price.

Harold and Toby saved me 4,000 on transmission. Very high level!

2010 Jeep JK Rubicon Unlimited - so, wiper motors locked up, for keeps. I take the to car wash before taking it in because I hate to turn over a dirty vehicle to have serviced. Dunno why, call it my OCD. Anyway, something went way way wrong at C*ew Carwash. Came driving out with front drivers side break caliper locked up, pulling me to the right and generating the lovely smell of fried breakpad. I finally get it to HK. Nice fella at the desk says no prob, but you are likely looking at Thurs/Fri before it will go on the rack...and it’s Tuesday. I decided to leave it anyway, thinking maybe someone would look at it as low hanging fruit that could be turned over quick..and I was right. Had my baby back by Friday morning. These guys (and gals) are great. I have hood locks and I thought I had given them the right key. Got a phone call they couldn’t open the hood, so I drop everything and find it and run it to them knowing I was on the rack already, s customer communication is tops, too.Price was right, wasn’t recommended a thing I didn’t need...even when I sort of tried. That’s trust. I’m new to Columbus, so I live or die on trusted friends recommendations or...last resort, reviews. This recommendation was absolutely solid so I’m passing it on. Top 5 people you need to be able at absolutely trust, in order 1)Wife, 2)Preacher/Priest, 3)Mechanic, 4)Doctor and 5)Lawyer. I married #1 at the same time, have a family full of #5’s, seen way too many #2s fall from glory to bother with, but still hopeful they exist.But now I’ve got # 3 taken care of. HK’s lot is packed and they are busy. There’s a reason for this. They are the absolute best in town.

These guys are very knowledgeable on pretty much all vehicles. Highly recommended.

Had some miscommunication over carried in parts but they were very reasonable to deal with and took care of the issue promptly. Once Harold realized what had happened he displayed excellent customer service and personally straightened it all out.

These guys do a fantastic job. They are very honest and they fixed only what needs to be fixed. I highly recommend using HK. They also work on import cars.

Honest service, fair prices.

Dont trust anyone but them when it comes to our vehicles!!! Great group of guys!!! That know what they are doing!!!

Great place to get car repairs done

Harold and Toby run a fine business, honest work at a fair price and always using high quality parts. Have some of finest mechanics in the Columbus area.

Love HK Auto! HONEST, and thats hard 2 find.

Im the kind of person who does most of the repair to my own vehicles. When I run into projects that I just dont want to do, or that I dont have the special equipment for, I just give Harold a call and they take care of it.Prices are great and these guys are trust worthy.Its hard to find a good mechanic that you can trust. Ive found one and will be taking my vehicles back to them next time I run into something that Id rather not do.

I have used them for several years now and have never been dissappointed.

Good guys decent prices. Very honest.

Always an outstanding Customer service experience, Very friendly people, nice clean facility and they are willing to put on parts I supply which has been extremely kind to my wallet.

A trusting place to get work done on your vehicle. .

Quality work done for fair price.

Great place to get work done on our vehicle

I have been servicing my car with them for the last three years. They are very qualified and honest, and they never recommend anything unnecessary.

Trustworthy and quality service!

I love the service and the prices. They have changed my oil for years!

The water pump on my car started to leak and it was in a very messy condition. I took it to HK Auto after recommendations from one of my gear-head friends. They did a good job at diagonising the issue and also resolve other sealant issues on my head seals.Overall, I was satisfied with their service and will go back there in future for any other issues.

Great service and I like how they are honest with you.

Great service very knowledgeable

Great people, great service.

Super nice people and they do great work!

They are best the in town. Very nice people!!!

They will take your money without the repair...venture at your own Risk!!!!

Fair prices quality work

Great service

Quick and Honest

Very professional.

They know their stuff.

THROUGH WORK...!!

Fair, honest, simply the best