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Ford Service Center
1680 Whittlesey Rd, Columbus, GA 31904, United States
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Ford Service Center

Comments
Ja
Review №1

So, this is not the kind of service center Ive been to before. Everyone here is especially friendly, kind hearted and helpful. Ive been here and worked with Kenny a few times and Crystal. Both of these amazing people were wonderful throughout the experience and because of them and their professionalism I feel confident going back in the future.

do
Review №2

As I have spoken with the new management because something has changed in the Ford department. Fuel injection cleaning and tire rotation took 4 hours. I have the maintenance package and I feel Im not getting what Ipaid forthwith is quality service.

Ms
Review №3

I received fast and excellent service.

E.
Review №4

My job has rather unpredictable hours and for me to plan or schedule ahead is quite difficult. However, I was able to find a window of opportunity and I scheduled an oil change. I clearly stated to the guy on the phone I needed it to be wait at the service center and not a drop off. The phone operator assured me the oil change would take an hour. I got to the Ford Service Center and began the intake as usual but only to find out that my appointment was not booked as promised. It would be a 5 hour wait at a minimum. I dont have the time for this monkey business.

Jo
Review №5

Was told by an associate at service center that I would be called back with price for repairs on my auto but never received any response...

Pa
Review №6

Best priced tires in town!

Sp
Review №7

The only thing that made this experience ok was Kelly. She was super nice and dealt with all my questions and calls super professional. I personally dont have a ford nor would I want one but thank you Kelly for making it a bit easier for me.

Do
Review №8

Took a week to diagnose our issue. After another week, still no car. Charged too much. Todds Auto Clinic could have repaired faster and cheaper

Ca
Review №9

Great service.

Information
1 Photos
9 Comments
3.3 Rating
  • Address:1680 Whittlesey Rd, Columbus, GA 31904, United States
  • Site:https://rivertownford.com/service.aspx?utm_source=gmb&utm_medium=organic&utm_campaign=service-website
  • Phone:+1 706-653-7421
Categories
  • Auto repair shop
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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