Excellent sales and service. I bought a used Forester in March of 2021 and it was an excellent experience. Their used inventory is fantastic, everything they offer is in great shape and well-priced. Two close friends recommended Jeff Rettinger so I made sure to seek him out and I was not disappointed. He neverayed on any pressure, no funny business, straight talk, personable and experienced. He also followed up multiple times to make sure I was satisfied with my purchase--that means a lot to me and it definitely wont be the last time I pay him a visit when Im in the market for a Subaru. We all know the reputation car salesmen get; Jeff breaks the mold. Ive recommended Byers to everyone around me and look forward to visiting them again in the future.

From the minute I stepped foot on the lot to actually driving away in a new car, I felt like they valued my time and appreciated my interest in their cars. Granted, I arrived knowing what I was looking for and came ready to purchase; they just made it so easy and comfortable to do so. I bought a 2020 Subaru Outback Limited with low mileage. Looking at a couple of other cars in person, and seeing some online, they truly have a great inventory of used cars. Paired with their warranties and a great group of salespeople, Byer’s is the complete customer service package. Spend your money there!

Good knowledgeable salespeople. Friendly atmosphere. A very thorough explanation of all the cars features. Financing was a breeze. I highly recommend Byers. This is my second Subaru from Byers and cant imagine buying from anyone else. You wont be disappointed.

My wife and I had a wonderful experience buying our very first Subaru at Byers Dublin! Jeff was absolutely a pleasure to work with. He did not pressure us, let us take our time deciding which car worked best, and got us a great deal. We are so excited to be a part of the Byers Subaru family now. Thank you to everyone at Byers Dublin for making it a smooth process and special thanks to Jeff for being an A+ sales person! Definitely will be recommending to our friends and family looking for a good used Subaru or Mazda.

I recently had my outback serviced. I was provided with a very nice loaner car. Brad was my service agent contact. He kept me informed of what was going on with the work and was very honest with cost estimate. I really appreciated him applying a service coupon which saved me quite a bit of money on an expensive repair. Glad to have my car back ! Thanks Brad and all the service technicians!

I Love my new Subaru Crosstrek! And the folks at Byers Subaru were so professional and helpful; especially Bob Miller. He made the buying experience way less stressful than I had expected. He always made time for me and never made me feel pressured. I’m looking forward to having my service needs taken care of at Byers as I drive off into the future. Thanks so much!

It was getting difficult to find exactly the Forester I was looking for. I have been looking for several months in various places in SC where I live. While on biz in the Columbus area did some research and found the Forester I had been looking for. Went in for a test drive and a couple of hours later bought a 2020 Forester with very low miles. Exact color and interior I was looking for. Easy going experience, no pressure which I greatly appreciated. Jeff explained all the details and answered any question I had. Great experience.

Hats off to the crew at Byers Subaru Dublin! I was interested in the just released Outback Wilderness and Monte Curry worked with me to keep me abreast of the actual delivery date. A car that I was most interested in was ready on his off day and he came in to accomodate my purchase of said vehicle. In the process, Keith, Chad and Teresa were very helpful. I expect to receive many inquiries regarding the Wilderness in Geyser Blue and I will be quick to recommend a visit to Byers Subaru Dublin.

I would like to take a minute to say thank you to Mark & Jeff. They honestly listen and did the research needed to get the exact vehicle I wanted. Awesome staff, felt more like just hanging out with good friends. Didnt take me long to decide to buy a Nissan Titan 4x4 from their location. Low miles, great price! I would recommend Byers Dublin Subara to all, great team!-ScottRetired United States Navy

Thank you Atef for your amazing service!This is my 2nd car buying from him, I got my 2021 Forester 2 weeks ago. I could not ask for more. His knowledge and humble service beyond exceptional. Highly recommend him, if you buy a new car from Byers Dublin Subaru.

I had a very good experience with Byers Subaru Dublin yesterday and I highly recommend them to anyone considering buying a Subaru. Subarus are great cars that practically sell themselves, but the staff at Byers helped make the process much less stressful. Sales rep Leonardo and Chad in financing were both very friendly and knowledgeable. Not at all pushy. I admit I didn’t even plan on actually buying a car yesterday. But it was all very easy and I felt like the used Outback I test drove was a bargain. I just couldn’t resist and I have no regrets today! My boyfriend got his Crosstrek from Byers last year and had a similar experience.

Had a great sales experience with Porfirio at Byers Subaru Dublin used car department. He showed me the cars I was interested in and quickly set me up with a test drive as soon as I found one that I liked. After returning from the test drive, there was no pressure from Porfirio for me to buy. He took the time to sit down and go over the numbers with me, gave me some payment estimates, and worked with his sales manager to get a little more for my trade-in than what was first offered. Note: I did make a request that they run my loan application through my preferred bank instead of the bank that they first quoted me. My preferred bank actually came back with a lower rate.Despite recent reports that used car inventories are low and/or overpriced, I felt like Byers had an adequate selection of the models that I was looking to buy at prices that were on par with other dealerships around town. I am a repeat customer and I will definitely plan on checking out Byers Dublin Subaru when it comes time to replace my wifes vehicle in the next couple of years.

Love coming by to look at the Crosstrek and to dream about the day I can finally get one. I’m so excited about getting one I nearly choked up when I saw the orange one in the showroom yesterday when I came by. Everyone who works there is nice too

Very low service & time consuming. Unorganized & unprofessional—I gave them a call on 8/20/21 regarding the status of my car & the lady at device rep. (For her privacy, I wouldn’t mention her name), told me your car is ready for pick-up.I went On 8/21/21 to pick-up my car, nothing was ready & none had a record of what is gong in services bays. I had to make to 2 trips to replace my engine oil (after their 1st oil change, it started to leak & had to drive again to be fixed). words & records don’t match. Save your self time & check where customers are valued.

Recently purchased a Subaru Outback from this dealership. Great App and online service. Also, the experience at their location was seamless and easy from start to finish. We worked with Keith in finance and Brandon Jackson was our sales representative. Both were pleasant, professional and very helpful. Would definitely recommend this dealership for purchase.

Visited today and found the car we wanted. Very nice sales person. Agreed on the financials and said we had a deal. Daughter traveling in from out of state to buy the car. I commented multiple times that to mark it sold and tell everyone that the car was taken. I even offered to make a deposit! Well, within two hours the car was sold out from underneath of us. I am disgusted at this dealership practiceReply to Byers comment. 1) the daughter loved the color as we were FaceTiming. 2) I offered a deposit as mentioned above. 3) why didn’t anyone offer me to sign something? The salesperson was nice but I believe needs to be retrained and I hope this doesn’t happen to anyone else. She lost a commission and the dealership lost a sale and received a negative review.

This was an absolutely positive experience ! Got my 2018 Suburu Crosstrek and I Love it !!Ask for Jeff in Sales he is Great !

Great Experience! I bought my RAV4 from Byers used car dealership and it was a super easy transaction thanks to my salesman, Porfirio Diaz! He made the whole process flow easily and quickly and his knowledge of the cars and friendly personality were icing on the cake! I highly recommend Porfirio and Byers!

Buyers Subaru Dublin took my 2018 Forester in and helped me remove a jam on my mirror joystick/mirror switch and also helped put a new strip around my driver and passenger window and it was done professionally and they kept in touch with me the entire time. They are very professional and have great customer service skills from beginning to end. I feel really safe bringing my Subaru to this location! They also washed my car in the end and made it look really nice. Thank you Buyers Subaru Dublin!!

They were a little too happy to not be able to help

Took my 2019 Forester in for 12000 mile service before a road trip. Just 500 miles in the oil plug was gone and my car was four states away in the middle of no where on the side of the road being towed. Called Byers and did not get the customer service one would expect given their mistake could have caused catastrophic engine failure. Randy Marion Subaru fixed their mistake and went above and beyond for us. Byers Express Service failed at a successful reliable oil change.

Love my new 2021 Forest Subaru. From working with Matt Paisley, our salesman to making arrangements for the financing, we encountered no pressure, clear answers to our questions and kindness. Knowing that we will have great service and owning a reliable automobile couldnt give us more comfort. Subaru is the best!

Amazing service when getting your car fixed. The rental car that I got while my car fixed was top of the line. They explain everything that needs fixed in a professional manner. I cannot brag about them enough. I wont ever take my vehicles anywhere else. They have me for life

Many thanks to Monte! He was honest, patient and courteous with me, my husband and our 4 year old granddaughter. I also feel he was sensitive to our COVID-era concerns and attempted to limit contact and facilitate delivery of our new Forester. We are absolutely loving the vehicle and will recommend Monte and Buyers to our friends and family.

Very nice and non forcefull sales people

Bob and Chad are the best. Bought two cars from them and the process was so painless each time. Love our new outback XT and my baby, my 19 STI (which we modded to hell). We love Byers and will always shop from them in the future.

I had to take my Subaru impreza to Subaru dealership due to a part of my a.c and heat kept burning out and my mechanic suggested it. Dealing with Subaru has been the easiest experience. They provided me a rental car while my car is being worked on and I didnt charge for the whole week since they had to wait on a part to come in before they could work on it. They saved me hundreds of dollars. Thank you Subaru! I love that rental I am using! I am definitely getting one of those Crosstrek in the near future.

I want to say thank you to Atef and the entire team at Byers! Atef went above and beyond and took his time to make sure I was comfortable with everything prior to purchasing our 2021 Outback. He spent probably an hour showing me the differences and similarities between that and the Forester prior to a test drive as I didn’t have my mind made up on either one. Once I decided on the Outback we worked together to come to a deal. Atef spent an extra hour and a half AFTER signing paperwork to make sure I was familiar with all of the safety features and touchscreen which was great as this is our first Subaru. Thank you again Atef for going above and beyond; I was told through a co-worker of his that he was one of the best and my experience with him shows me why.

Best New Car Experience (!)4 words I never thought I’d write. I’ve leased Subarus for years and used a broker because of how poor my early dealer car buying experiences were for me. I’ve enjoyed my service experience at Byers Dublin so I decided to see if they could help me with my next lease. Zach & Atef are awesome! Immediate response, personalized attention, understanding my priorities and nothing that felt sales-y. I got the best deal (even my boyfriend begrudgingly agreed ;) and Chuck helped me through the paperwork so I felt really comfortable. What an awesome team!

My wife and I purchased a 2020 Outback from Kevin and I just wanted to say it was by far the best and easiest purchase I’ve ever been involved with.I spent 10+ years in the car business in sales and finance and Kevin is the only salesperson I’ve worked with that I would have gladly hired myself.He gave us everything we wanted on our trade up front. He didn’t play any games when it came to the price of the vehicle and everything was ready when we got there.Just an amazing experience that my wife and I are both very thankful for.Very well done Kevin.

Yasser was fantastic! Jeff in finance was great to work with as well. Saw a ‘21 Crosstrek online, called and Yasser made it a seamless process from start to finish. I flew into get my Crosstrek (live in nashville) Yasser offered to pick me up without even asking.Upon arrival to the dealership, new Crosstrek was washed, full of gas, ready to roll.Yasser took the time to go over all owners manual info. Was efficient, informative and a pleasure!If you’re looking for a Subaru. It’s 100% worth your time to call Yasser. Doesn’t matter if you live down the street, or across the country.Thanks Byers Subaru!-Shawn

Sales guy: bring your new Subaru here for service and we’ll wash it for free.Service dept: we don’t really wash cars unless the customer asks because it will ruin the ceramic. I mean we could wash it but it will void your warranty.

Great staff. Polite

Went there to get a part for my mothers vehicle the gentleman at the service auto parts section was wonderful helping me out tremendously thank you so much

Sold me a lemon car. I will never own one again. Never have I owned a car that needed a transmission and engine under 120k on it.

Im very disappointed in the service department. If I had known things would be this bad, I would have bought another make of car. When I brought the car in during the summer after receiving multiple notifications that my car was due for an oil change, I was told the car didnt have enough miles on it for an oil change and was turned away. When I brought the car in today, I was told I would have a two-hour wait. (I wasnt allowed to make an appointment for an oil change.) Im 69 years old and there is a pandemic. Yet Byers Dublin Subaru is making no accommodations for the elderly. When I called to ask if my warranty is still valid if I have my oil changed elsewhere, no one would answer the phone.

Great! Helpful and informative.

Love its what makes a subaru. On my 3rd one.

I was very pleased with my buying experience. A 2020 Forester. Kevin H. was my salesman. He answered all my questions and was extremely patient. Everything was handled very professionally. Kevin went the extra mile for me in several areas he didnt have to do. Im looking forward to many upcoming years of great service from Byers Dublin. Thanks so much.

I knew I was in the right hands with Yasser Hanbali when it came to purchasing my 2020 WRX STI. He is incredibly knowledgeable about these vehicles and made the decision to buy new versus used fairly easy. If youre looking for a WRX or STI, Yasser is your guy.

Disappointed in the length of time it took to match a competing dealerships price. Additionally, they were going to give $1k less than the GTP price for our trade. After an hour or so, they bumped the trade up $500 and that was it. When asked if they could beat the price of the competing dealer, they simply said no. $40k sale out the door.Funny enough, Byers Airport Subaru actually came through and offered the same exact model Ascent for a lower price. They also gave us full value for our trade. Even if the dealers are somewhat under the same umbrella, my family will not be returning to Byers Dublin Subaru.

Our Legacy reached the point it was time to replace the timing belt, a critical component of the engine. Coincidentally this occurred during the Governors Shelter in Place order. Byers had established an excellent approach to handle the situation for our protection & the protection of their employees. Contact was minimum; car was sanitized after major service & oil change; every step was handled efficiently and on-schedule. I might add that the staff was very reassuring, so much so that my wife, an RN, was comfortable with the process. Thanks Byers!

My husband and I went into Byers to just browse for a new car; I had never owned a Subaru and a friend suggested that we check them out. Our salesman, John helped us out with making a decision as to what kind of vehicle we wanted. He was amazing, did not pressure us into buying and walked us through each option and what was truly essential to our needs . We ended up purchasing the Forester, and I absolutely love my vehicle. When it comes time for car shopping again I will definitely go back, simply for the quality of the vehicle and the outstanding customer service.

Sold my family a used GMC December 2020 knowing it was leaking water into the floorboards. Found out Christmas Eve and had to spend 4 days fixing it myself since they were closed for the next 4 days.Bought a separate Mazda five weeks later and made sure Byers wasnt on any list I had while searching. Also steered another person away from buying a used car from them January 2021.Jeffs shortsightedness has already cost this dealership 2 sales.Edit: number provided by owner sent me to someone who couldnt fix the issue and had nothing to do with the initial purchase. Still waiting for a resolution or call-back over 2 weeks later.Make a better decision than I did and just avoid altogether.

Very easy experience buying my car even with some complicated circumstances. Chad was an awesome salesperson and I will most certainly buy another car from him when the time comes.

Great experience from start to finish. No pressure, no gimmicks, and honest people to work with. I was really happy Id chose Byers Subaru for my car. Its my first Subaru too, and Im very happy with it.

Very helpful staff, the software update for my car took less time than expected.

Great experience all around. Wed just sold our 2nd car and our family needed to find something soon, but were not up to speed on newer models and we were all over the place. Zach was super easy going, his technical knowledge went very deep into current and past years with all models which made my more difficult questions and concerns get answered quickly and thoughtfully. Over a few days of visiting and online searches we narrowed down to a great car in their inventory and drove away happy. Zach also did a great job reviewing closing paperwork and demonstrating vehicle features with me before ending the sale. Supporting staff from Nick at the used car lot and Charles in finance and whoever the sales manager is all seemed to work well as a team. Looking forward to experiencing the service center at Byers Subaru in the future.

I bought a Subaru Impreza there about a month ago and overall had a very good experience. The sales and finance people knew their stuff and were friendly, were passionate about the product they were selling and there wasnt a high pressure sales pitch. I would recommend this place. So far, the Impreza is a great car, too.

Took my car in for service. Easy after our key drop off. Very knowledgeable service writers. Got my axle fixed and me back on the road quickly.Thanks guys!

Friendly people. Convenient service.

Great people excellent service. I just came in for oil change, tire rotation, and they washed my outback. 30 minutes. I bought it here. For this type of service no appt needed.

Comfortable waiting room and friendly staff.

So easy buying a new car!Social distancing was observed and service excellent. Thank you John!

Nothing but technology troubles with my 2020 Outback since leased. Counting down the days until I am free of it. Byers service employees dont like me, and I can feel it, and I understand it - they cant fix my car. Its not my fault, but I deal have to deal with it.

I was truly dreading buying a car, and knew that any dealership would be a gamble. Luckily, Byers Dublin Subaru s pre-owned team was the jackpot! I worked with Jeff Rettinger, and he made my experience streamlined, but provided me all the critical details I needed even before I asked. Financing was a breeze with their manager Jay, yet significantly detail-oriented and, best of all, focused on getting me the best deal possible. I got an amazing deal on an amazing car and truly I couldnt be more thankful for the team at Byers Dublin Subaru!!

This is the 3rd Outback we have purchased at Byers-Dublin since 2011. The reason we go back is Atef our salesman, he is simply the best. The most thorough, most detailed and most concerned car salesman I have ever dealt with. Just for some clarity, I bought my first new car in 1973.

Great Subaru Service People and Excellent sales staff as for Tony he is the best of the best....

Salesman were extremely friendly and went above and beyond to get me a deal that no one else could beat. Will be going back there for my next car.

Byers Dublin Subaru and their extremely professional salesman, Atef Behery made purchasing my 2020 Subaru Forester a pleasure. Atef is wonderfully kind and thorough. Ask for Atef.

The folks were very friendly. It was busy this day, but they were very attentive to us and made sure that we got the vehicle we were looking for. Very happy with the purchase and the process.

No problems with the Oil change. Tire rotation is a different story. After tire rotation, went on 650 mile trip. Car was not handling properly in the front end. Went to NTB while at my destination and they found front tires were out of balance. They balanced them and the car handles great ever since. (Note: Car was handling well before the tire rotation also)

Bought a used Forester from Zach Jenkins and he was awesome! Very patient and no pressure to buy. Highly recommend! I love my Subaru!

My vehicle was due a maintenance check, oil and filter change. I made the tech aware of an issue I had with the A/C. The A/C was checked and apparently nothing was wrong. I would suggest that once the vehicle is complete, someone bring the vehicle to the customer. I was sent to search for my vehicle among so many others. It is poor customer service to have the customer searching for their car in a huge lot. I told the tech that I couldnt find my car . He then went out and brought it back for me. He indicated that my vehicle was quite a ways from the showroom. I would have spent much of my time searching for my car.

I took my car in for a recall and had them look at the transmission because it was making a noise. i was happy they were able to fix the transmission with an update and top off the fluid. what i am not happen about is they told me i had a wheel bearing going out and it was making a screaming noise. which never heard. i asked what the total price was and was told it was $650. i said go ahead and fix it all then. the next day when i got the call it was done i asked again what is the total and it was $1050. i called other dealership and mechanics to find out if 650 dollars for a wheel bearing is correct. I found out that 3 hours of labor is high and the price they charged me is 150-300 dollars to much. i question now if the wheel was even bad. never again

Brought my 2010 Subaru Impreza into them because it was making a clicking noise. The service rep almost immediately diagnosed it as a loose heat shield, rather too quickly, I thought. They tightened it as best they could and charged me $130. One month later, the clicking became a grinding noise. I took it to a local auto repair in Mansfield and they told me my transmission had to be replaced, costing several thousands of dollars. I would expect the Subaru dealer to be more of an expert when it comes to diagnosing problems with a Subaru.

They do a great job and they are always courteous and knowledgeable.

I worked with Brandon Jackson who was extremely knowledgeable and helpful. I would highly recommend him. Thank you for all your help.

I purchased used car here. Service excellent and car also good.I took vehicle warranty insurance there. After that I didn’t get any information about that warranty insurance .. ( paying methods, account number & details ) so I decided to cancel repay my money 💰Finally I go there.. so many times.. financial department jay he’s name.I am disappointed 😔 . Still now I didn’t get

Expensive but quality service. Pleasant people.

Work was done as expected. They even replaced two stripped studs, no charge. Clean, polite and professional. Recommended!

I just purchased a 2020 Legacy. This is the third Subaru I have purchased from this dealer. The salesman I dealt with has been Zach Jenkins each time. Each purchase has gone smoothly and I have always been pleased with the way I have been treated. When the time comes, I plan on getting my next Subaru here.

Awesome place to buy an automobile. Very friendly, knowledgeable, and they cater to you even after your purchase. I highly recommend this dealership!!!

Mixed and frustrating results from the Service department over the first 18 months of my new Subaru Outback touring edition. Overall, staff are friendly and helpful in person. However, staff referred me to the Service Manager but he never returned my voice messages. Over the phone, staff informed me I did not need to schedule service but when I arrived I was informed I needed an appointment. I’ve learned the hard way I cannot get a straight & reliable answer to scheduling over the phone so I drive to the dealer to make my appointments. Brand new top-of-the-line Outback and I have experienced several electronic malfunction. The car has 32 microchips, heated seats, heated steering wheel, electronic tailgate and locks; car’s battery has a hard time handling the load. The warranty covered replacing the non-working navigation/radio unit with a refurbished one. Car does not reliably start in cold weather. Neither do the remote starters. Had the car jump started twice in the last week. Another appointment scheduled for diagnostics.

I cannot say enough good things about Byers Subaru and Zach Jenkins! I researched a LOT and they matched the best price I could find. We went to the dealership to get the Legacy we had agreed upon, sat in a Crosstrek, and changed our mind. With only 30 minutes before closing, I asked Zach if it would still be possible to test drive a Crosstrek, kind of expecting to be encouraged to take the Legacy we had already agreed to. Instead, he asked me how long we planned to keep our new vehicle, and when I said forever, he said a few more minutes isnt an issue when you are talking about something you will have forever.Long story short, the dealership closed at 8:00 and we didnt leave until 9:45 on a Thursday night, followed by the Manager, the Finance Manager, the Prep Tech, and Zach. Everyone stayed to make sure we were able to drive home in the car that was right for our family, no matter how late it made them in getting home to theirs.I would HIGHLY recommend Zach Jenkins, and Byers Subaru, if you are considering a new or used car purchase in the future...best car buying experience my husband and I have ever had!!!🚙🚘

I took my WRX in for service and even though I have an extended gold warranty, they tried to charge me for the repairs.They even attempted to charge me for the diagnosis testing because even though the check engine light was on, they could not identify the issue... ...arent these guys supposed to be certified from Subaru?And to add insult to injury, when I was attempting to talk about this concern the service person continued to interrupt me and NEVER LET ME FINISH A SENTENCE.I had to call Subaru of N. American to intervene.I was even told on a recorded line that 99% of the items were covered by my warranty, and then after the car was done, they tried to charge me for the repairs.Be careful, thats called Bait and Switch and is illegal in the state of Ohio.

Excellent customer service - not pushy and went extra mile to find car I wanted. Took the time to learn what I wanted and when the car came in, took the time to explain its features and functions. This is the second car our family has bought from them and we highly recommend Byers Dublin Subaru!

Sales people were great here. Ended up with the exact car wanted the same day. They followed up several times ensuring any if my questions were answered.

Everyone was friendly and accommodating during this crazy covid-19 time. Salesman was knowledgeable and worked with us to get the car at a price point we could afford. No high pressure. Thank you Subaru!

Love our Subaru, service experience has been average, seems every time we have been in there they are short-staffed and use it as an excuse. Prices for basic services are pretty high, compared to our favorite Honda dealer.

The nicest staff here all around.

Went there to look Subaru Foresters Premium trim and the salesman put me in a different car for a test drive (despite having the trim lvl I wanted in stock) and then when I wanted to talk about price and color options he went to take care of a walk in customer even though I had an appointment. When we finally discussed price he was dismissive and gave me a price $1,100 than their competitor, wouldn’t negotiate any further, kept trying to upsell me to a higher trim level for even more money. Went to a competitor the next day and bought a new car.

We have taken my moms leased Subaru Legacy back 3 times in the last 2-3 years to get a paint issue fixed on the passenger door. Every time the service department takes the information, takes pictures, talks to the body shop, and then no one follows up with information to get my moms car fixed. We are currently working on our 3rd trip to get this fixed and cant get Patrick Biles to return any phone calls with information about how to get it repaired. Constantly following up and only getting voicemail, never get a return call. Waiting to hear back, how this is handled, will determine if I turn the car back in and lease/buy from another manufacturer. Have been a Subaru owner for 18 years. Great car, lousy service!

Byers Dublin Subaru has done a great job on all my repairs. I had a pretty big warrenty claim. They found my car was still under warrenty and fixed my car with no questions asked. Everyone there is very courteous and friendly. My Service advisor was named Gary. He was very professional and knowledgeable in what he was recommending and then explaining the repairs done at the end. Thank you Gary and Byers Dublin Subaru!

Took my car in to have Subaru replace a simple USB post. The lady who checked me in was very rude, with a bad attitude. Ill never come here again.

Such a refreshing experience! The salesmen were friendly, helpful and so laid back. When I said I wanted to look elsewhere they didnt chase me down but just gave me a card in case I wanted to come back. I did the next day and bought the car I had been looking at - half because I liked the car and half because of the service I received there! Sean and Russ are amazing!

The Byers Subaru team made a fantastic car buying experience in light of the COVID environment. Atef Behery made purchasing a Subaru even easier. From courteous follow ups (for over a month) to making a dealer trade for the model and options we wanted before we arrived for a test drive, this was a first class experience and we would buy from Byers again.

I came in for a oil change and was met in a very friendly and efficient manner. The serviced my Outback and had me out the door in a little over an hour (3 cars were ahead of me). I love the fact that I am able to bring my dog with me while I wait as she misses me if I have to leave her at home. Very pleasant staff in all areas.

This was my best experience buying a vehicle. John Gregory is highly recommended. He was personable, courteous, professional, and completely straightforward and honest in the deal. We will definitely be back when our second vehicle is due to replace.

Bought a Impreza a year ago from this dealer and since moving out west to California with it, my Impreza has needed a few tune ups. Luckily Byers mechanics/ service specialist, Gary Zornes, had the patience to deal with my abundance of unknown questions and more! He was so kind on the phone and pulled up my cars history quickly. Which in turn helped me with what services I may need next. He is a honest man, whom I place my trust in for repairs needed on my car- and that just looking on paper miles away! Hes never seen my car in person but for the paper maintenance, and Imprezas needs now, he knows what hes talking about! I would recommend him to anyone with a Subaru!

We have been customers of Byers Subaru for many years and continue to take our cars there for service. The staff are knowledgeable, friendly and efficient, the facility is immaculate and comfortable. One really couldnt ask for more.

Nick was great! This is my second experience with Byers Preowned!

The dealership has done a decent job at being quick for service appointments where you can wait. Times when a major service is needed and I need a car and not the shuttle, they have been able to get me a rental for a minimal cost for the day. Dealership is nice and plenty of coffee and snacks. My salesman that sold me my car (4 years ago) still speaks with me when he sees me and knows me by name.

DO NOT EVER TAKE YOUR VEHICLE HERE!!!!! I brought my car in two months ago, they did two recalls on it for free. We had to bring it back twice because they kept messing it up. They took my engine out TWICE and one of the recalls was on the valve seals. Well now my engine blew up only 2 months later and I found out that this has happened to others after this same recall was done. I tried to call Byers to talk to them about it and of course they acted like it wasnt their problem. So now I have to pay $2,500 for a new engine and be without a car for 2 week until its fixed. I am reporting them to the Better Business Bureau and just want to warn others so this doesnt happen to them, especially during this covid-19 pandemic.

I have never had an easier time shopping for a new car. We worked with Ross and highly suggest him to anyone in the market for a new car. He was patient and very accessible throughout the entire process. He was also very transparent with me throughout the process, which I greatly appreciated. I can say for certain that we will use Byers Subaru and Ross in the future for our next car purchase.

Great customer service center. I arrived a few minutes after they stopped taking cars for the day and they still took my car in since I just had a headlight to change. Thanks guys!

I was very pleased with my experience at Byers Subaru Dublin in purchasing my 2019 Outback (my third Subaru). The sales person,Zack Jenkins, was very pleasant to deal with during my purchase. I appreciated his straightforward approach and getting me through the process in an efficient but friendly way. I do not need a backslapper or an arrogant attitude and did not get this with Zack. We closed the deal in one sitting with mutual satisfaction. Cant ask for more.

5 Star treatment as always!! This is my 3rd Subaru and I will always buy Subaru and only at Byers Dublin.Awesome service with awesome people.

Like all Subaru dealerships Ive dealt with, Byers is no different. Their service is top notch. My car broke down while out of town, and my service representative got me a loaner car while the part was being ordered. Thank you for always being costumer focused.

Overall service was good. Took a couple months to get the appointment scheduled due to the recall, which was expected. I tried to get the vehicle in sooner because my CEL was on and no one contacted me back. Luckily, the light turned off on its own.The service staff was kind enough to let me know what I should expect to replace in the future. I was concerned about the AC performance but they reassured me it is working fine - Im just used to different makes of vehicles.I paid for the summer maintenance special which was supposed to include a car wash but that step seemed to have been missed. Also, they did not provide me with a new oil change internal sticker which seems silly but I rely on that to know when I should call formy next service.