Not my agent but went out of the way to help me with my policys update.I really appreciated the help
Kyle is very quick to respond and has a great team working with him. It is a pleasure working with such a great professional that goes above and beyond to make things right! Thank you again State Farm for hiring and training such good people. He is a great replacement for Chuck Layne who retired.
Kyle, was able to reach out to me around the time for my car insurance to be renewed. Kyle, went above and beyond helping explain everything to me about my insurance policy, making sure, I had the best coverage for myself. I have never had an insurance company let alone an agent reach out to me and make sure, I was taken care of. I appreciate everything Kyle has done for me and I would most defiantly recommend him to any and everyone!
From the start of the Pandemic, we were intent on supporting the small, local businesses. We chose Kyle Elkins State Farm Insurance for our car, home and life insurance. We couldn’t be happier. Kyle, himself has handled all of our needs and requests personally. He’s extremely kind, reliable, will do everything he can to get you best price, and will go above and beyond to deliver great customer service. He responds quickly on phone, email and text. His office staff are very polite and professional. Zach always treats us like old friends. In a city as big as Columbus, we are thrilled to have found Kyle Elkins State Farm. It has a small town personal feel to it, Like you’re family to them. And their willingness to extend themselves is so appreciated when there is so much confusion going on in the world right now. I promise you from the first phone call, you’ll be hooked on their kindness.
Excellent experience working with this agency. We moved all our insurance (home, auto, boat, liability, and personal belongings) to Kyles office. We received a great rate and were able to consolidate all our insurance needs in one place. We worked with Zach in Kyles office and we were impressed with his professionalism and knowledge. We would highly recommend that you consider this agency for all your insurance needs.
Kyle has saved me almost $200 a month from my last state farm agent. Great insurance agent.
Kyle wrote my 1st State Farm Life policy a few years ago. Just wrote my second thanks for helping to protect my family!!
Elkins State Farm office was incredibly helpful and supportive. After getting into a car accident Zach Rorhbach was very helpful in walking me through the process. I would definitely recommend Elkins for Auto Insurance!
One of the best insurance companies I ever came across very knowledgeable, well spoken
We just moved to Columbus and needed an insurance company we could trust and found Kyle’s office to be the perfect place. We worked with Zach and appreciated his suggestions & expertise. We definitely recommend this agency for all your insurance needs!
Kyle and his team were very helpful in getting me a great deal for my auto, home, and life insurance. He was able to save me a nice amount of money on my home and auto for more coverage than you what I previously had. I had never bought life insurance before and was unfamiliar with how it worked but Kyle met with me and helped me get a policy that fit my budget and needs. I don’t see myself doing business with any other insurance agent in the future besides Kyle.
Kyle and his staff are extremely knowledgeable and professional. If you are looking for a State Farm agent in Columbus look no further! Kyle and his amazing team will help you and your family with all your Inaurance needs!
Highly recommend Kyle Elkins State Farm for all of your insurance needs. His team really goes above and beyond for their customers in a timely fashion.
This is the first time I have given a review, I feel it is important.I have had insurance for a long time, and had to make my first claim this past week. My vehicle was broken into; Kyle and his associates gave up hours of their time to educate me about my policy and the claims process. Multiple follow up calls were made, some conversations took place after their posted business hours. Kyle offered to drive to my house for one signature. Kyle and his staff take their work personally, their passion for helping their clients is obvious.Bottom line, insurance can be complicated. Kyle Elkins insurance office will show you what your insurance does for you.
I was with another auto insurance company for 20 years and switched few months ago to State Farm. I received excellent customer support from Kyle Elkin’s office. Zack Rohrbach agent helped me switch to state farm and save about $80 a month. After switching to state farm my daughter had an accident. State farm provided me good customer support and they took care of the accident damage quickly. I feel that I should had switched while ago to state farm. I will recommend Kyle Elin’s office to my friends. Thank you state farm and Thank you Zach.
Knowledgeable, customer oriented, and attentive to detail. The best insurance office in Ohio!
I was having difficulties obtaining a new policy through my current insurance carrier. This difficulty was taking considerably longer than it should have - approximately 1 month. I called Ms. Cicely Carroll and State Farm. They were able to resolve my insurance issue in less than 10 minutes. I highly recommend Ms. Carroll.
Kyle and his team have been quick to respond to all of my needs. I have not had an insurance agent do so much to make sure I am happy and have everything I need! Keep up the great work!!!
Kyle and his team have been wonderful to work with so far. Answering every question no matter how silly we feel it might sound. Also, theyve made the process of switching our insurance very easy. Would absolutely recommend Kyle and his team to anyone looking for an insurance agent.
Great service ms carrol is a Gift and a blessing
I have worked for Kyle since day one and I have worked for many other agents and he is by far the best. He cares about his customers and his employees and I am proud to be a part of his team. Thanks to our buddy Ted for thinking we would be a good team. Call us for all of your insurance needs and we will do our best to make sure your needs are met.
Incredibly professional and quick with responding. Made everything for me so easy and saved me a bunch.
I have recently been working with Kyle on an accident claim and my overall policy. He is super help, friendly and patient. I like to ask a lot of questions, and he has entertained all of them and gives honest answers and advice. I have enjoyed working with Kyle and would recommend him to anyone!
Thanks Cicely for taking time to get me a great price on the new 2020 Acadia ! I greatly appreciate it 😀
I just got insurance through this company. I have never worked with a company that was so friendly, professional and patient with me!I worked mostly with Cicely, who was absolutely wonderful! I will recommend them to everyone!!
Kyle is great! Very knowledgeable, professional, and kind. I had to file a recent claim and everyone at State Farm was very helpful. The process was quick and easy.
I had an incident earlier today with one of the Agents in Mr. Elkins office. From the experience I was very upset. Mr. Kyle Elkins, then personally called me, discussed the issue, and spoke to making things better if I decided to take my insurance needs to them.I was very pleased that he reached out to me personally, and because of him doing so I feel a lot better about the staff and agency as a whole. What a wonderful owner to care so much, and reach out to me within a couple hours of the incident! Thank you!
Kyle has been very attentive and helpful to us in a recent homeowners insurance claim -- bridging communications between us and the State Farm Inspection Team, as needed. He also helped us get a Renters Insurance policy setup for a family member -- all working by phone and online. A plus in this current economy.
Cicely has taken very good care of me.. Would recommend!
Cannot say enough about Kyle. Very professional and knowledgeable. On top of how helpful he was when it came to insurance, he is as genuine as they come. Highly recommend!
Kyle Elkins - State Farm Insurance was a great experience. Helped me with my Auto and Home Insurance and was able to explain how the coverages work. He also was able to help me with a Life Insurance policy and explained the benefits of getting one outside of my work benefits! Best experience I have had in Columbus in regards to dealing with insurance.
Kyle is great had a meeting with him to review policy not only saved me money but got better coverage highly recommend going in and speaking with kyle one of the best highly regarded and recommended
Having received a cancellation notice from State Farm via USPS, I called Kyles office and the problem was immediately attended to. I took a check to the office and by the time I got home I received an email that they had alerted central office that a check was received. Yeah, I was still covered. Sometimes a glitch happens with the credit card on file. Kyle and his friendly troops will take care of you promptly.
When checking my account I saw a charge I didn’t recognize and called Kyle and his team to learn my bill this month cut in half due to COVID-19. Wow! Thank you; this is a company that cares!
The team is very helpful on find what is best for your situation, very friendly & had a nice clean facility.
I got my insurance through Kyle today. He was so helpful! It was exactly what I needed and exactly what I wanted! I cant say enough! Its hard to find people that are happy to answer all of your questions and spend time with you!
Im thrilled with Kyle and his agency. He gave me sound and balanced advice. More than I expected from an insurance agent!
Even though Kyle has only been my agent for 2 months, he has been fantastic and accessible. When my son cracked my windshield, Kyle was able to recommend a business that beat Safelite by over $120 and was faster in their scheduling.
Kyle is soooo kind! She explained everything clearly with great patience.She help me a lot! I’m so happy to choose State Farm!
Cicely was Great!
Great customer service.
Very professional, yet laid back, he’s real with you and wants to help
Glad I chose to get my auto and life insurance here. Super friendly and genuine staff!
Terrific Experience...approachable, knowledgable, and easy to speak to.
Kyle and the office staff are incredible!
Knowledgeable experienced an educated
Kyle and the entire staff are awesome !!
Best State Farm Agent in Ohio!
Thanks!