Most unprofessional rental place i ever been to. The lady got a nasty attitude before you even get in the door. Parking lot full of cars but telling me all they got is a hatchback (with back end damage), and a jeep thats $199 a day(not even a 2017 or newer). I booked a rental 5 days in advance to go out of town and had to cancel my trip because i would be showing up too late. First and last time doing business with them... They need to work on their people skills and learn how to communicate with customers... Not just tell you what theyaint got when you get there.

Latisha was very professional. Needed an extra day and she went out here way to maje sure my needs were taking care of..ill definitely be back.

The lady inside is very unprofessional. She drove away at 11:55 am while me and customers tired to wave her down. My rental was due back at 12 pm. I had to call the place that just books the rentals to even get help because the Columbia branch wasn’t answering. Thankfully he able to send in a complaint for me and notated I arrived on time. I also had a $150 deposit I haven’t received back. The car was nice it’s just Ace rent a car’s being unprofessional is the reason I won’t return back to them for my next rental

This place is very misleading. I called days prior to reserve rental car and then once I got there, they added on multiple charges for miscellaneous things… very misleading. I wouldn’t advise anyone to rent here. The representative I spoke with was named Shaneequa id#5317 in their sales department!

Professional people, show hospitality. Friendly smiles.

Very nasty called and asked about prices..

Really good people who work with you.