It’s my first visit with a bad experience. I replaced two tires. They told me it was about one hour work but actually it’s more than two hours. Finally I got my car, I understand it may be a little bit dirty during repair. However, I saw the grease stains everywhere on my car as in photo. I don’t think it’s professional and it doesn’t match the review ratings at all.

These people are phenomenal. Very pleasant and sweet. Ive been coming here for a while. But Its been a month in a half since I got my last oil change. When I got there, the manager stated that it will be a while due to short of staff. I didnt mind because i had the patience for it. Plus I really needed an oil change that day. They got me in less than hour. I was very please with their work. This is my go to spot.

I’m so glad that I decided to come to this Mavis location to purchase a tire when my tire went flat. Mr. Elbert & Tiffany were so helpful & courteous throughout my whole experience at this location. Honestly speaking, I haven’t experienced fantastic customer service like this at any of the other tire places I have visited. I was well taken care of. I will DEFINITELY be coming back for future services on my car. Great job!

Tiffany the customer service desk was quick, knowledgeable and very polite and I must say the mechanic thomas was just as awesome. I went in to get rear brakes done and it wasnt time. Thank you for your honesty. I was taken to the back and shown they were not needed. Our military family sure does appreciate it. If I had of went somewhere else they may have not been so honest and cause my family unnecessary money. Keep up the good work. I highly recommend.

I was riding around and going to different tires shops. I passed by Mavis tire shop. I turned around just to see what the pricing and availability for the tire I needed. Mr. Elbert the store manager at Mavis is nothing but the truth. Customer service excellent, and knowledgeable and he was able to show me how to get all the work I needed done paid for with my new flex shop account! If you ever need any tires or work done for your tires please dont hesitate going to Mavis you will not be disappointed. Oh by the way I didnt have an appointment he worked me in and it didnt take long at all. Shop Mavis Tires and Brakes...you wont be disappointed!

This place shouldnt get no stars because they are inexperienced people. One of the workers asked how to do a alignment and the man told him to do it to the best of his ability which is he didnt know what he was doing . They a scam dont go to them take your money elsewhere they just want free money

The Manager and Mechanics were very helpful and knowledgeable and very very nice. My car was in bad shape but the store manager, Mr. Elbert Turner and Thomas helped me to see what was going on and explained it to me so I could understand it.Great job.

Best experience I ever had at a cat place in my 31 years. Even though they could not help my situation the manager Elbert was so polite to everyone there and very warm and welcoming! The group of guys were just as polite and understanding! I will definitely be back if I have any further issues!

Mavis Tire Bluff Road Store Manager Mr. Elbert Turner handle my Oil Change experience with the utmost professionalism with superior customer service. This type of service you dont see often, but I must say he is #1. Lots of Automotive Service Businesses treat you like a number, but not Mr. Turner, I was greeted with a smile, and was told that he could get me in and out quickly and that he delivered! A magnificent store manager!!!

I really enjoy working there Im a tire tech I love my job

I came in Elbert n Jordan they immediately jumped to help me with my brakes n rotors. I was so impressed that they gave me straight up n no hassles. Got me in n out with quick service. Awesome n great customer service. N they did an amazing job on my brake job. They inlightened me on all possible avenues on how to get it fixed n great prices. Awesome staff I appreciate them n will be returning for more work

Not only are they open on Sundays...They have quick, sufficient and friendly service. We had a near blown tire! They found the problem, fixed it and had us out within 45mins. The vending machine took my kids change and Jordan gave them money out of his pocket. Seth and Jordan were great!

Staff is extremely knowledgeable, and very courteous. They always go the extra mile to ensure you have a fantastic visit. Elbert has tremendous customer service skills, he always puts the customer first thats why I continue to get service here. Also the best prices around!!!

They were very professional, friendly and explained everything that was wrong with my vehicle. The manager was very helpful and had the best attitude that I have come across in a business in a long time. Great customer service great location and no one could have beat that price. I will definitely be back

The manager Elbert Turner was really nice on the phone and In person he was even nicer I didnt know exact what I was doing but he was working with me and Helping me work thru what needed to be done he was really attentive also Teri P. Was nice on the phone. The store is clean and the customer service is 10 outta 10. I would come back again.

Elbert Turner was a delight! This was my first time at the shop and he was so warm and welcoming. His customer service was excellent and so professional! Him and the staff were quick and efficient with my oil change. I will be coming back for sure! 5 STARS! :)

I was told by a mechanic that my ccr needed am alignment. I went to Mavis Tires on Bluff Rd to get an alignment and to check to see if I needed my tires rotated and balanced. After Tyler the technician checked my vehicle on a machine, I was called to the back in the bay area where my car was at and Tyler explained to me that machine was showing green and that I didnt need an alignment and my tires didnt need to be balanced or rotated. The manager Elbert told me that we just wanted you to know that we run an honest business. Me being a woman know that they could have easily been dishonest and took my money without doing any service to my car. I just want to thank Elbert and Tyler for being so professional and friendly because its hard to find honest people these days!! I definitely will be a loyal customer.

Walked in and they had great customer service. They give great suggestions on what to do with your car and have a team that truly knows what they’re doing. I’ll be bringing my car here from now on!

Took care of my car quickly, explained everything to me! Elbert did a great job! 10/10

Walked in at 8 in the morning and after four hours my truck never made it in the shop. There was no air in the waiting area and the desk staff had the big industrial fan turned on their selves. I am totally disappointed because Ive used the Mavis store in Macon ga and was pleased with the service. I will never use Mavis again. I should have known it would be trouble when my quoted price that I had a printout for changed.

Best experience in the world! Honest staff members, great price’s and professional work done every visit

Mavis Tires provided quick and friendly service. All of the employees were so helpful. I would definitely be back for all my for all my tire needs.

Great people that actually help you out. Thank you to Elbert and Teri!

This is the only place I trust with my car. Mr.Elebert always makes sure I’m well taken care of. They always exceed my expectations and they fix whatever the problem is.

Great experience with excellent customer care ! Mr. Elbert is the best !

I found this place after looking for an oil change. The staff are very nice and knowledgeable. As a female, I feel very comfortable and sure that the prices of services are very reasonable. For any car services, I always recommend Mavis.

Elbert was extremely helpful in assisting me with changing my tire and getting it plugged. He went beyond anything he had to do to make things as easy as possible for me. The service here is fantastic and I will be coming here for all my tire needs!

Love this place. From the moment I called to the moment service completed the staff was knowledgeable, professional, courteous and kind. The store manager, Elbert Turner, was amazing. I truly feel that I found my permanent mechanic.

Elbert Turner was very helpful on getting what I needed on my vehicle and the prices are fairly decent, good work, good place, highly recommend.

I recently had to get some work done on my vehicle and this was absolutely a stress-free service experience. The store manager Elbert Turner was knowledgeable, professional, and answered all of my questions without the typical run around from other places. On top of that their prices are competitive and I would highly recommend having your vehicle serviced at this location!

My car died the other week and I had it towed here. They swapped out the battery and said I was good to go and that they tested the alternator and said it was working properly. But a day or two later it died I went a couple weeks thinking I had a complicated electrical problem but once I took it to another shop they quickly diagnosed the alternator as the issue. This caused a lot of trouble for me not happy at all

I am new to the Columbia Sc area I had a check engine light come on in my vehicle and was suggested to take it to Mavis. I called them and they took my vehicle with no issue. They call me and told me the issue was my battery 🔋 and the price to replace battery was 500$ remind you I have a 2015 Chevy Malibu what battery cost that much. So I called the Chevy dealership to get an quote on a battery the price they gave me was 253$ making Mavis trying to charge me double for a battery. I talk to the guy at Mavis and they then sold me a battery for 245$ which was more reasonable. I paid for my services and left the facility for 20 mins and my check engine light came back on. I honestly think they never checked my engine light due to me being from out of town they just told me my battery cause that would be the easy thing to say and changing batteries will reset the check engine light. I was scammed I rather die then to ever receive services from this place ever again.

We were in South Carolina visiting family and on the way back to Ohio we had a major problem with a tire we did an internet search for a tire company near us and came up with two tire dealers one didn’t have very good reviews but Mavis did so we went there. So glad we did!! Teri treated us great and we bought 4 new tires without an appointment on a Sunday and were back on the road in 2.5 hours. Great experience!!

Bad service call about frontend alignment told to bring in today we can do it this morning.Drop truck off at 9:30 am return at 4:30 pm to be told that techs were too busy to do an alignment after you told me to bring in.That bad busy when I ask if you were able to perform service for me that morning. I look inside the Bay Area and only one car inside all other techs just walking around like they are lost.Not a good look for first-time customers.Want be returning there.If you want your car service the same day thats not the place. Stay away from Bluff rd. shop.

Had an appointment and left my truck for the entire day just to hear they didnt have time to get to it until the very last hour, but they wanted me to leave it for another day! I was VERY disappointed and thus left with keys in hand.

Excellent service and very knowledgeable. Found a hard to find tire for a Travel Trailer.

I noticed my tire was flat on Sunday afternoon... I searched online and found this location was open and drove right on over. I made it one hour before closing and there were a few people ahead of me but they fit me in. My tire was sealed, didnt have to buy a new one. Great service and customer service.

I always have the best experience when I go there. Prices are great as well.

Went there for a tire repair. The young lady at the front desk was very nice. Mr. Elbert was great, he was very nice and let me know I was over inflated my tires, which I kind figured I did but not at the level he told me. I showed me how to know how much air I needed in each tired. He was awesome!!

Had a misunderstanding the first time at this location, as I’m a college student and not always sure what to do! But the store manager, Elbert Turner was amazing at helping me and putting me at ease when i returned! In the future i will be working with him and him only as he his trustworthy, ready & willing to help through all issues/concerns. Thank God Elbert was there today! Lifesaver!!

I like this location more than one of the others I’ve been too. I usually wait because I don’t make appointments, but please do yourself a favor and learn from my mistakes. Just make an appointment and have a ride. Sitting here the entire day is a little too much. But the manager Mr. Elbert Turner has been so sweet and awesome with me!

I just wanna say how grateful we are to come to a shop that is very professional and well mannered . Manger Elbert helped us twice now on my vehicle everything turned out perfect the price was definitely in the budget will always be a customer Thank you

Contacted Mavis to look at two of my vehicles. One needed brake pads and who knows what else and my other vehicle was having issues accelerating over a certain speed. I was given the code that the scanner gave and was explained other alternatives. The main reason for bringing the car besides getting it fixed was for information on what the problem is. This is my first experience with this Mavis and must say that everyone was courteous and professional. Was able to get both of my vehicles serviced and looked into within a matter of a few hours. I was given prices upfront when I called and spoke with Teri(Assistant Manager). She was very thorough and honest about how many mechanics in today and what they could and could not do. Very patient with me this morning. I was also able to get some information from the mechanic before I arrived Elbert Turner(Store Manager), immediately assist me with my needs and entered all information into system. Very knowledgeable and I advised that I do not like rushed jobs on my vehicles...please do it right..we had an interesting conversation about that. If I didn’t decide to drive the car I probably wouldn’t have come this way. So I must add that he is a great negotiator. Service was awesome!! Glad I did. They did me right in the end...must see for yourself!!

Absolutely love these guys they are very knowledgeable and kind people you can tell they genuinely care about people. Especially guy with glasses at front desk I forgot his name but he made me love this place very trust worthy cheap place

Elbert Turner was very helpful. However, tire replacement tech broke two hub dust covers that cost me $110 & 2 hours to replace.

Elbert Turner the store manager took care of me he helped me out the mud flap on my Jeep came off and I needed it reattach my car is new took to my dealership they were gonna charge me 50 and wanted me to make an appointment but Mr Turner got me in quick and fixed

Very professional and friendly. They always do a great job for a great price.

Store Manager was very helpful and great with customers

Overall it was a great experience! I have taken my car here on numerous of occasions and it has been a great experience each time. The store manager Elbert was more than helpful and I cannot thank him enough! Thank you thank you!

Great customer service, treated like family here. Mr. Elbert really will help anyone out and make sure you are set. Best option for car needs.

Needed emergency tire lock key replacement they were Very helpful and professional with assisting us the price was definitely affordable will be back !

We are traveling from FL on our way North and had tire issues. Elbert and his team took great care of us and got us safely back on the road quickly.

Highly recommended! Very professional and excellent customer service! Store manager, Elbert Turner, really goes above and beyond to work with you and deliver superb service!

I was truly blessed today at your 911 store location Mr Ebert Turner very professional young man he helped me in all kinds of ways and I truly appreciate him cuz once he research the situation with my car he was patient with me he encouraged me and he showed me some things that I could do that I could have my vehicle back on the road Mr Turner and his staff were very professional and I think each and every one of them for helping me today in which they did this is my second time I came in last year in June of 2020 to receive tires and I am truly satisfied Mr Turner is truly gifted and blessed and hes very professional hes an outstanding store manager👍👍🙏😁

I had an awesome experience they knew exactly what was wrong with my car after I have taken it to two different places thanks guys

Ive been having problems with one of my tires and brought my car in today to have the tire replaced (or so I expected). I assumed it would need replaced, but they ended up patching up the tire for a less than a quarter of what a new tire would have cost me for a new tire. I spoke with the store manager, Mr. Elbert Turner, while I was in and he was extremely kind and professional. As a woman I tend to find that going to the mechanic can be stressful, because I usually end up getting talked down to, or end up having the people trying to push extras onto me thinking I wont know better.They didnt try anything like this, and Elbert was very respectful and wonderful to work with!I will definitely be coming back the next time my car needs anything!

Elbert was so sweet and extremely helpful with assisting me. He spent his time with me going above and beyond!

Went in this morning with an issue, and while it was beyond the scope of their services, they were able to help me pinpoint the issue and were kind and professional the whole time. Elbert was especially helpful. Thank you again.

Staff was very professional and talked to me in a kind mattter. Bluff road store the best. Elbert and William just the greatest mechanics that ever worked on my car. Thanks.

Very good people did the job very quick

Brain the manager will take care of u my car needed to be fix he got right on it an joe was the mechanic really good person he carried on conversation with me thanks guys for the great service an respect cayce sc

Will never go back again. I was Overcharged and the employee was very rude.

I have never in my life left a review, but i needed to in this case.absolutely horrible experience with Mavis Tires and Brakes. I dropped my car off Saturday morning at 9am to have my brake pads replaced as well as have them see if they could see why my coolant was leaking. The store closed at 5pm and at 4pm, I still had not heard anything about my car. I called and asked if I could get an update. Not only did they say my car wasnt ready, but they told me that they had received 3 faulty products for my car. I had not heard any kind of update about this matter either.The store manager is the only reasonable man in this place. The assistant manager is a different story. The manager told me prior to my visit that he would replace my brake pads for $99 because I was a college student. Well he was not there on that Sunday when I went and picked my car up. They would not let me see my receipt before I purchased and I was charged $450 for a brake pad replacement and a thermostat gasket replacement.I have since reached out to my retired mechanic coworker. He informed me that not only was I overcharged, but they withheld a page from the receipt from me.The real kicker is that I asked them to figure out why my coolant was leaking, which was causing my engine to overheat. Thus why they replaced my thermostat gasket. I get maybe 3 miles down the road and my engine overheated. Confused, I popped my hood to find my coolant tank not put properly back on and completely empty with the tab open.I called back because I had to be somewhere and the receptionist told me she would take a message and have the assistant manager call me back. this was at 11:30am Sunday. At noon Monday, I still had no call back.Finally I get ahold of them and they essentially accused me of being incompetent and said my car took special coolant. I had to go to OReileys and have them screw my tank back on and purchase my own coolant, in which my car does not take special.Note to self and to others, DO NOT GO HERE. Especially if you are a college female.

Mr. Elbert was the most helpful and friendly man I have ever met. He took the time to explain what was happening with my car and made sure I understood. I don’t think I will ever take my car anywhere else. Highly recommend!!!

Nothing short of excellent, especially if you’re a college student. Elbert and Shelton were a pleasure to do business with. The employee to customer interaction/relationship will be second to none. Awesome place to get work done at USC. I’d argue it’s the best in town to be quite honest. I appreciate y’all!

Outstanding Customer service ! Mr.Elbert Turner was very helpful and resourceful, they did a wonderful job working on my vehicle & I would definatly reccomend this company!

Mavis really helped me out in a pinch! I got a flat tire on the interstate, early in the morning headed out of town, and they got me fixed and back on the road in no time! I was so appreciative. They were friendly and professional and I will definitely use them again. So glad my fleet company is contracted with them!!

Had an awesome experience! Elbert Turner, the Store Manager, was incredibly helpful and friendly. My tire pressure light was on and he had the problem fixed in less than 5 minutes. Will definitely be returning in the future.

Great costumer service!

Very good service Elbert Turner took care of me recommend these guys to anyone

If you dont go ahead and take your car to MAVIS TIRES &BREAKS I dont know what youre doing! Best prices, timing and not to mention VERY friendly staff! This has been the BEST car servicing place Ive been to in columbia & trust me Ive been to a majority here in columbia ! Head on over you wont be disappointed ! Also to add Im a very cheap person I love to save money & here at MAVIS you will ! Will & Albert are the best

Great prices, prompt service and friendly staff!

Super friendly staff. Despite not having time to replace a flat for me themselves, the store manager Elbert Turner was kind enough to let me borrow their hydraulic jack and get me the tire I needed so I could fix it myself. Will be returning!

It was great. Mr.Elbert at the front desk is the best!!

Excellent service Elbert is the best

Wonderful customer service!! I would recommend to everyone the staff is very friendly and the gentleman are very helpful with all my mechanical needs!! The manager is absolutely amazing and even helped me establish a credit line to afford to get everything I needed fixed on my car in one day to have a safe travel 😁

Did me a big favor pulling a piece of plastic I ran over in the road out from under my car... wouldnt take any money... forever grateful... thanks

Work around the corner from this location of Mavis. Parked at work and noticed a nail in my tire. Called to see about dropping off for the day and just picking up later. It is a Wednesday. Called from my cell at 9 a.m. to be told they were BOOKED FOR THE REST OF THE WEEK and couldnt help me... not really trusting the person on the phone, I called back from my work number within 2 minutes and asked about getting 4 new tires: They said they could get me in immediately, come on by. Your staff is lazy. Do better.

Had a great experience here. Filled up my tires for free. I talked to Elbert Turner, the store manager and he was really helpful.

Great service and quick tire change. Would definitely recommend this shop.

They are polite and very helpful! The guys at the front desk are great with people and I will be back! Thanks guys! 👍😊

Knowledgeable staff, up front communication reasonable pricing.

I had my tires changed twice at the same location within a year and half. Went A third time to get a new one because I had a flat. When I got there they said they couldn’t get the lug nuts because they were too tight, which this was the only place I had taken my car to get serviced. I called customer service and they were going to have the DM contact me and said I was a priority because my tire was leaking air while I was driving. That was about three or four months ago and I’m still waiting on that call.

Great facility. Well clean and very spacious. Wait times vary depending on the number of tecs they have working and the order load. They keep u well informed and try to give u the best deals they can without breaking the bank. All in all I will recommend to anyone looking for great tires, car maintenance or service.

My name is James, I was working out of town in a company truck. I called them when I was on the side of the road to see if they could fit me in as I was on my way back to Tennessee we were working at Shaw air Force Base when I noticed smoking coming from the left rear tire. I asked that the brake center there would change out a left rear caliper and a brake line or whatever else it needed to fix up the problem I thought that I had. Ive worked in the automotive industry before anytime somebody brings in a vehicle and they want something replaced 90% of the people do it no matter if its broke or not the store manager at this location Albert Turner was very professional along with the other members of his team. I came in with an autoplate license plate willing to spend whatever it took to get my company truck back home and I left there not spending a dollar because they said I didnt need anything they spent 3 hours on my truck checking everything to make sure I was in good operating condition to drive back to Tennessee. Im writing this review having made it back to Tennessee without any issues. Any other place would have charged an arm and a leg.

Went to get one single tire patched and left with 2 brand new ones and a 350 dollar check without me even telling them to fix another. Not to mention the price of the 2 is the same As if I were to get 4 new tires at other places. Please do not go here, they will scam you and then keep adding extra services that you don’t ask for.

Great service

Elbert Turner was an incredibly friendly personality who made sure I was aware of everything being done to my car. Could not have asked for anything better.

That man Elbert is the GOAT, good year can take a hike.

This location gave Awesome & fast service when I had a nail in my tire & needed it patched.

I do not like there service

I was the first one here at 8 for new tires put on an tire alignment for two cars finished the first car in two hours the second car they said that I needed tire rods so I said okay that was a huge mistake been sitting for over five hours an its still not ready yet 😠😠😠🤬☹️

Dont go here. You set an appointment and they quote you one price and then charge you for something else. Scam.

Open on Sunday and very affordable.

If you are looking to be ripped of then go here!!! I bought 2 tires from them last year then called in this year to get a tire plugged-in with my warranty and the person over the phone saw my warranty and purchase but when I got there the lady erased my purchase history and told me I had to buy a new tire! I did not have to buy a new tire we got the tire plugged but not there!!! Just a pitifully experience.

Dropped my car off and they took good care of it

Great, fast service. friendly people.

They could not get my Corvette on the table to a line front end i called before I went there.

The guys that work customer service gave me a attitude because the tire they gave me that I payed for was going flat when I got it.. when I came back and payed again and to have the tire put on, one guy gave me the tire and watched me roll it out of the store

I purchased tires for my truck where the alignment was done incorrectly at this location. After having the alignment corrected where the tires were showing premature outer wear at 5k miles, they have continued to wear unfortunately to the point I have to replace the tires at 25k miles.