Immaculate service. Knowledgeable auto mechanics and the customer service is by far the best. They honored my warranty and made timely repairs. Volkswagens can be a headache, but they got me squared away with two optimal repairs and I havent had any problems since!
The waiting area was so cozy. Staff super nice. Service took longer than I expected (an hour to change one tire) but I enjoyed my time there.
I had my first experience with the team at Minnies last week and I was not disappointed. My partner has been taking her car here for years and always had a great experience. Mine was no different. They were diligent and quick at locating the problem with my car. They also informed me of other issues that were both present and future problems. There was no pressure to do anything more than the minimum to get me back on the road, but I decided to take care of everything. They kept me up to date on the progress and got my fiesta back up and running. Im so grateful. They were even extremely patient with me when my frustration got the best of me at one point. Shout out to the whole team, but especially Ryan for having to deal with so much from my Fiesta. Thanks again and I will be back!
I love Minnies great staff I have been there a few times for my car and they have gotten me right even when I needed tires. Even my old job that I worked for I got them to use Minnies for their company. They are honest and fair in their prices. STOP ON BY YOU WONT BE DISAPPOINTED TELL THEM BRANDON WITH THE GOLD MALIBU SENT YOU.
We love Minnies! Weve been using them for years, even when they used to be Mickeys Auto. The service is always done well and professionally and the Lindsay and Sarah are both easy to work with and are always willing to be of service. We count on them to help us maintain our, now pretty old vehicles. They help us keep our vehicles on the road and in great condition mechanically. We definitely recommend them highly!
Great place of business! They get it done and done right! I am glad i picked this place! They were patient with the warranty people and informative! Communication is the key! Thanks Minnie and staff
My car would not start, Minnies diagnosed the issue and fixed it quickly. They also noticed another issue and fixed it as well. Great diagnostics, very knowledgeable, and professional. This was not my first visit and won’t be my last.
Love it because not only the seating area is comfortable. I love the fact that I was it was welcoming like you came into your friends house. I messaged them in advanced if I dogs were allowed to be brought into the waiting area. They said yes they love Dogs and were welcoming toward dogs. So if you are a pet owner this place is a must in Columbia area
Knowledgeable, friendly & fair prices!
Thank you for all your team hard work and getting my family ack on the road... Great team....🎉🎉🎉🥳🥳🥳🕴🏽🕺🏽💃🏽
The staff was friendly and helpful, also honest couldn’t ask for a better experience than that.
Great service, customer service. Everything explained in detail so I understood 100% what they were talking about
Excellent, friendly & professional service. Recommended by children & they lived up to their great recommendation. Will definitely go back. Very satisfied.
Would highly recommend this place. They are always very helpful and friendly. They answer all the questions you may have and do a great job. Always a pleasure doing business wit them
Very Nice Office Staff, wonderful waiting room. Job well done at fair price. Even Veteran discount!
Friendly service! Great low prices and they honest mechanics and dont try to overcharge.
Everyone, the office ladies & the gentleman that worked on my car were great & sooo helpful! Im glad I found this shop instead of going to the dealership! I will definitely be a returning customer! 😌
Great work. Very understanding people. 5 stars
They were fabulous. My problem was resolved without expensive repairs and at a very reasonable price. I was really impressed because I thought I had a separate issue that would require a replacement part. Instead, they said it was not a problem. I really appreciate their honesty and will definitely take my car there again. Highly recommend!
My wife discovered them while getting warranty work done. The cater to women with the atmosphere in the waiting room.However, with a good team who are open and honest that charge a fair price, I have begun going there myself!
Came in and got my tire patched, after being told by another business that it couldnt be fixed, for a great price and in good time! Definitely would visit again for future auto repairs!!
I made an appointment with these people a week in advance, just to drive 45 minutes away for them to tell me it wasnt on the books.
I found my new repair shop, i was out the door in less than 30 minutes, oil change was my first experience, i was so impressed with the way they do business, i will return with any problems in the future for minnies to preform for me, THANKS MINNIES
Covid 19 got everybody increasing their prices and ripping ppl off..
Very professional and knowledgeable, they were able to address my concerns. Great pricing. Give them a shot, you won’t be disappointed
Stopped in to replace a headlight bulb, which isnt as simple as it sounds on my Subaru. Fast, friendly - and less than half the price I paid to get a new one from another shop recently.
AMAZING. I went here after seeing an article in the paper. As a 21 yr old female and being ripped off by other auto mechanics I thought this mechanic suited me. Went to Minnie’s got my distributor fixed cost only $100 for my Honda Accord 96. Took less than to about an hour. Really polite and nice people. My friend who needed her AC looked at also left her car. They diagnosed the problem and called her ahead of time regarding the price. They also fixed a engine exhaust rattle for free that other mechanics were going to charge $200 for. Very polite, nice, helpful and efficient. Don’t try to rip you off with prices or added extras
I had my 2015 Dodge Grand Caravan 60,000 mile service performed at Minnies. Loved the service from the initial point of contact via email all the way through the service process. The dealership (will remain nameless) service person brushed me off and treated me as if I didnt need to have my van serviced, which I knew was totally incorrect. Found Minnies through the F-Suite magazine. SO GLAD I FOUND THEM!!!! Great service, great prices, great staff. The mechanic (name started with a K but I cant remember, SORRY) listened to a concern I had, explained to me the process of investigating and then how to move forward with dealing with it. Lindsey was great and made sure I understood everything. I will now make them my official auto service shop and I will also be getting my sons vehicle serviced through them as well. Loved the waiting area!! Very welcoming, clean, comfortable. Made me feel like I was at home in my own living room!
Very nice staff, knowledgeable. The waiting space is extremely clean. Good vibes!
LOVE this place. Places like NTB have tried to charge me $60 for an oil change but Minnie’s prices are reasonable and they don’t try to up-sell you. They were honest and up front about the good condition of my car. And they were SO nice- even when I was a little late picking up my car and they had to stay a few minutes over. Repeat customer here for sure.
I like a lot of things about this place!-Appointment confirmation online-called everyday to let me know how it was going-no long hold music when I call-comfortable lobbyLindsay at the front is courteous and organized. I enjoyed my experience here. I would go here again!
Customer service just excellent! Their thoroughness and fast turn around was absolutely wonderful. Expertise, customer service, fair pricing and above all honesty means everything to us. We will use them for any other maintenance and repairs in the future.
Very very customer service oriented. Thorough. Friendly! Professional. I go out of my way to bring my vehicles here.
Minnies did a GREAT job replacing the power rack and pinion on my 06 Envoy XL. The mechanic was VERY knowledgeable and professional. And the office manager kept me in the loop all the way. Very fair pricing too! Totally Recommended! By the way, it was Ryan, the shop foreman, who conducted the work on my truck...phenomenal guy.
Professional, fast, honest and just great overall service. Wont go anywhere else moving forward. Cant recommend enough.
I take my personal car and my work Vehicles The Minis Auto the excellent job and wonderful people to work with
As a woman, this place is AWESOME. You walk into their lobby and its like entering an oasis. Its beautiful in there and the customer service is like no other. Great people, great work, great place.....please try them out.
Unfortunately we had a very poor experience at Minnies Auto Repair. We are now working with lawyers to work to make amends.We had our car towed to Minnies after it was overheating and needed a new water pump. After being quoted a bunch of different repairs totalling 1300 dollars we asked if just replacing the water pump would solve the issues at hand (totalling 600 dollars). They said yes so we proceeded. When we got our car back the check engine light came on and code read that the timing belt was misaligned (this was a piece they had to remove to get to the water pump). When we called and asked them to either repair or help pay for the cost of the extra 600 dollars we would have to pay at another place to get it put back on properly, they refused to work with us at all and dismissed us. Now we have had to pay 600 dollars for Minnies Repair and 600 dollars to another auto shop to fix what they did incorrectly.Please consider looking elsewhere for an honest and trustworthy car repair.
They never returned my phone calls two weeks in a row. Went elsewhere for service.
We are new to the area and were in desperate need of a auto shop and have been given the run around in the past and my wife is a teacher and was told about this place and this morning i had my car towed over there thinking it was going to cost us over a few hundred dollars well it only cost us 65 bucks i know for a fact if we went anywhere else it could have been alot more it was for too much oil in the car due to me being a dummy i have a 2014 ford escape. now minnies is the best place in irmo columbia and all of SC if you dont ho here you are making the biggest mistake in life when it comes to your car they made me feel right at home like i have been coming here forever they care about you not your wallet you are treated like family i was n tears when i left and so was my wife when i got home once again thank you for making this family happy again and we will be customers for life ❤️❤️👍
My wife took her car here for a water pump replacement. Ten minutes after getting the car back, the check engine light came on. We had it diagnosed by our mechanic at home (we broke down in Columbia and had to drive back) and it turned out that the timing belt (which they had to remove and put back on) was put on incorrectly. After calling them and describing the issue, Sarah was dismissive and ended up hanging up on us. Our mechanic at home (30+ years of experience) showed us the timing belt and stated that a timing belt of its age would never become misaligned by itself.Very dishonest, would not recommend. This set us back approx $1300 in total since we had to get it properly repaired after the fact. We are currently working with our lawyer to sort out this situation.I would stay away from this place and find another local, more honest garage around.
Honest, fair and patient. I LOVE that the staff at Minnies takes time to educate me about my car and share options for affordable repair.
Been going to these folks (formerly Mickies) for over 2 decades now. Reliable, thorough, honest - as skilled as they are knowledgeable. They love what they do and they appreciate their customers. Most of the time I get my car out the same day it goes in. If they find something while working on your vehicle, they actually call you see if you want to go ahead and fix it while they have the hood up rather than let it slide for later visit. They price their work fairly. Its peace of mind to know they are the ones working on my vehicles. They dont even mind that I bring my own preferred oil/filters for oil change service.
Had the 100,000 mile check up done Minnies did an excellent job. Very professional, excellent work for a reasonable price. The lobby is very homey not like the usual auto repair waiting area
Just the best front desk people ever. Made my experience painless. Same day repairs, great communication, prices were honest and appropriate. My only drawback was that the mechanic left the interior of my van messy and didnt put the equipment back. Other than that very minor detail (and honestly they were working on my van up until closing to make it same day), would definitely recommend them
I recently had the pleasure of having my Cadillac DTS worked on by Minnies Auto Repair for a small repair. I was highly impressed and appreciative of how this firm does business. They listened carefully when we called to explain the issue and immediately scheduled the drop off. Through the process of repair there was something rare in todays world ~ Communication. They let me know my options and kept me updated through the process. That is a very rare quality today. My family has used this firm for years, and I can tell you honestly that they have won my trust and my business for many years to come. 5 Stars.
Problem with my truck was explained, price quoted, asked if I wanted it fixed or return to previous place that had fixed it before (no, I had it fixed at Minnies). Staff was very friendly. Waiting area was comfortable. Found other repairs needing to be done, given in the ordered they needed to be repaired, and was given a quote. Absolutely no pressure to schedule repairs. Helpful in budgeting for truck repairs. Price was reasonable. Thanks for a positive experience. I will use Minnies again for repairs to my truck.
It was my first time there. I got an oil change. I had such a wonderful experience that I would definitely go back! Everyone was very friendly and professional!
Knowledgeable mechanics and friendly service at a reasonable price. Whats not to like!
Very honest and good hearted people there. The coil went on our truck while traveling and they had us back on the road less than 2 1/2 hrs of calling them. That time also included towing it there. They knew they would never see us again n still gave us a great price and great service!! Highly recommend them to anyone! Thank you guys again!!!
I love the fact its a auto shop for WOMEN BY WOMEN differently worth the 20min drive 👍🏼🙂
People are nice but prices are too high. $100 an hr. for diagnostic machine and they still couldnt find the problem. They called and asked for 2 more hours. I took my car elsewhere. I payed $184 with car in the same shape..Not working. Another shop fixed my car the next day.
Minnies is the sister business to Mickeys auto repair which has now sadly closed its doors. My husband and I have been going to them for car maintenance and issues for almost 15 years and they have never let us down once. And Minnies upholds that commitment to service and excellence.
These people dont have a clue what they are doing. They had me sitting all day to fix a leak and I drive home and transmission fluid is pouring out of my car. Its missing bolts and everything. What the hell are you people running here? Absolutely unacceptable and definitely need to get an attorney involved.
They are The Best..COMPASSIONATE, lovely people that go out of theyre way to accommodate every situation...competent professionals ..women owned hurray
Great service! Honest people.
Always professional, always reasonably priced. In and out. Very nice waiting area comfortable and family friendly. My littles and I appreciate that.
I switched to Minnies Auto Repair after having less than desirable service at the McDaniels Subaru Dealership. From the moment I walked in at Minnies, I felt welcomed. The waiting area is inviting and comfortable. I received frequent updates about the status of my service. My one complaint it that there was a little of a wait getting a part delivered, but that is something outside of their control. Diana (front desk) and the owner were more than happy to come answer any questions I had and explain in detail what was being done to my car. I would strongly recommend Minnies to anyone and will definitely be back!
After a huge debacle with the tow company getting our vehicle there, we had the most WONDERFUL experience. They were friendly and prompt. Put our mind at ease and discussed price upfront. They pulled it right in, diagnosed the problem (which was a hose) and instead of waiting for the piece to be delivered, a sweet young girl even RAN (literally) across the street to a parts store to grab a hose to finish it up. We are grateful for the exquisite customer service and plan to move all of our auto mechanic needs to this one shop! Huge plus, the waiting area is beautiful, bohemian, relaxing and smells divine!
Minnies Auto Repair saved me from making a costly repair to my vehicle by giving me sound and professional advice over the phone. They were will to make the repairs at Minnies but suggested I should cut my losses instead of putting on an expensive bandaid. I appreciate the team over at Minnies Auto Repair. Dont hesitate to use them if your vehicle needs repairs.
I brought my vehicle to them for an electrical issue I was having with my instrument panel. They are very knowledgeable, walk you through the process and keep you informed until the end and the job is completed. And everyone is nice and friendly!Great job ladies! I’m referring friends!
They were honest, upfront with all possible problems and kept me well informed of every thing that was going on with my car. Teachers also get a discount, which was an unexpected pleasure.
Have used Minnies a number of times over the past few years for the cars in our household. Minnies only performs the work that is necessary at a fair price. Commitment times are always met. Very pleased with all aspects of Minnies and recommend!
There are a great deal of high marks for this mechanic; however I would not recommend them. They have had my car now on multiple occasions regarding service. First was a transmission issue which they did not catch and was found by GMC after Minnies could not determine the issue. The second was an AC issue which they temporarily fixed but it went out 2 months later. The car is a 2015.
Finally a repair shop that has technicians that know what theyre doing
Very helpful, especially Lindsey. Did a great job of keeping me informed and cost was better than I expected. Highly recommend
I love this place! It was by far the best experience Ive ever had at an auto repair place. The prices was fair, the mechanics not only knew what they were talking about but helped me understand without talking down to me, the service was outstanding and I even got my car back faster than expected. To top it off, I was given a car emergency kit as a thank you for coming in. I cant say enough good things about this place. Highly recommend!
Great service. I had such a positive experience. Will definitely use them again!
Good prices, fast work. They called me on the phone to let me know what they could do and how much it would cost. That is something every repair shop should be doing! I really appreciated them calling me and keeping me in the loop with what was going on with my car.
I have taken both of my vehicles in for service and have been very please with the service I have received. They are very thorough, and give me good feed-back regarding the needs of my car and van. The costs of repairs have been reasonable and the work done exceptional. They are the best!! lw
I am so happy to have finally found a place I feel comfortable taking my car to. I met everyone looking at my car, and then Sarah sat down with me and explained what would need to be serviced in the future. Luckily nothing was wrong with my car but if something happens I am confident that they will take care of it professionally and compassionately.
So far I have experienced only their customer service. That is five stars definitely. I will be making an appointment tomorrow to take my van in for service. After that is completed I will update my review accordingly.
I love going here to get work done on my car. The waiting area is clean, comfy, and smells nice. Everyone is so friendly and helpful. Love it!
The employees at Minnies Auto Repair were very friendly, concise, and direct about resolving my automotive problems. They offer affordable care.fpr your vehicle, excellent customer service, and full transparency on additional things that may come up or may be advised during your repair. I recommend Minnies Auto Repair for efficient, affordable and quality service that cant be found anywhere else!
Better than I expected! (I am often disappointed with auto repair places.) They were clear about timing. They called me to confirm work I wanted done, and explained the possibilities and benefits of doing the work now versus leaving it undone until later, with pictures texted to me so I could see what they found. They werent pushy and I could decide comfortably which work I felt needed to be done now (for budgeting).They have where I can see my service record online (although Ill still keep papers in my files, anything available digitally is a plus when Im out so often). They were professional and kind. And their price was fair and the work was good. Ill definitely be taking this car back there.
I came as a precaution to make sure my car was okay to drive. They were busy, but still made time for me, my safety, and my car. I was so impressed! Super friendly, and very through with explaining what they were doing, they also were great as far as pricing goes! Will definitely recommend to all my friends!
Ive known Claudia and Jason the Owners of Mickeys and Minnies auto repair since I was 8. Never have they not been there for me whether it was my car or other things as a kid. Keep up the amazing work guys. The transmission for my Dodge charger was replaced in no time, at an amazing price. Highly recommend. Will be back.
My first time at Minnies. I love this place! Very up front and their communication with me throughout my vehicle being fixed was spot on! I will definitely go back.
Had to have my vehicle towed for repair. I took it to Minnies. The staff was very professional and friendly. They explained what needed to be done and estimated that the work would be competed the next day. But to my surprise they were able to get the part and had my veh done that same day. I was so pleased with their service, I took my friend to have her vehicle serviced the next day.
Ive used Minnies several times now. They are very friendly and very helpful. They helped me to understand what car issues I had and which ones needed attention the most. They even kept me from unnecessarily spending money on a tire I thought I needed.
Performed work on my car two times; both times I was in a hurry but resolved to the fact that good work takes time and should not be rushed. Not t worry at Minnies. In and out quicker than I expected and very reasonable. Theyve got my business from now on!!
Own and operated by women. Being cared by women. I will be returning to complete my repair work.
Great place to get any car work done. Front desk and Mechanics are friendly and willing to walk you through anything that needs work, or what work was done, to get your vehicle ready for the road again. Will always return here when I need assistance! Thank you Minnies!
Took my car in to Minnies for a once-over, just to check out some things I had been hearing/experiencing. They did full diagnostic which resulted in no need for any repair; gave me some advice; and didnt charge me ANYTHING!! Now thats what I call customer service. I highly recommend them and will go back when necessary.
As a former Mickies customer, when it closed I had to try out Minnies which I did not even know about. Well I can report I was not disappointed. The women who work the desk are very friendly and helpful. I knew my old truck had a serious problem and that I had to get if fixed before I drove it again. So they got me in asap and initially had trouble getting it to reveal the symptom but the mechanic did not give up ( a good sign). After getting it heated up, alas the wheels started pulling to one or the other side. Diagnosis is the biggest challenge in my experience. From there it was my turn to bite the bullet and having the brakes and associated parts replaced was a costly but fair-priced job. In addition the mechanic looked at the shocks and they are in need of replacement. Another job for the future. I dont drive it much so I was grateful to learn this and not be told I had to have it done or ??? Thanks for this, Minnies. I love the waiting area (Mickies had no room). I wasnt there long enough to check if they had hot as well as cold beverages available. I got spoiled at my dealers since they even have cookies, etc. in the am. I will be back and can recommend Minnies. I dont say this lightly (which you will know if you ever see my reviews on Travelocity) so take advantage of a business that is consumer friendly and by my count honest in serving all of us. Five stars.
Just got my oil changed on my Prius. Fast service, good prices, and a great atmosphere. I’ll definitely be back!
Women taking care of Women! I appreciate you looking at my elderly Mothers handicapped van, which I use to transport her. You really gave it a one-over to make sure it was road worthy. Found a couple of things I didnt know were wrong and we have scheduled an appointment to have those problems take care of.Thank you!You saved me again. I had an incident on the highway that involved two semi-tractor trailers merging unlawfully (no turn signals from two different directions) into my left & right side of my handicap access van. There was debris in the road ahead, and I had no choice but hit the debris. The debris cracked the fuel pump.I had the vehicle towed and filed an insurance claim.Within 48 hours, Minnies had replaced the damaged fuel pump, worked with my insurance company and my claim was paid in full and I had my vehicle back for transporting my elderly mother.Thank you again!
Dead batteryI went in today needing a new battery. Service was speedy and everyone is so friendly. I feel so much better dealing with women when it comes to my car. I dont feel taken advantage of. Ive never been disappointed dealing with Minnies.
Great customer service and prices! They went out of their way to diagnose my car issue and get the part the same day. I will use Minnies from now on!
Very impressed with the customer service, as well with the staff, very polite and professional and organized, also the follow up call letting us know the two cars we had,was ready for pick was a huge plus for us. Looking forward to do more buiesness with them, keep up the good work! Huge thanks from Trevor and Billy at Hyatt Cars Of Lexington
Great experience! I felt welcomed and very appreciated ! I recommend everyone go here ! Fair prices, didn’t feel like I was being sold unnecessary things .
Great customer service and repair work from friendly honest people.
Service staff professional
My girls and I enjoyed our class this past week. Great class for teens to learn basic car maintenance especially when they are young drivers. 😊
I truley loved the environment of the shop. It wasnt dirty or grimey. I felt I could relax. I am looking forward to being able to call this my home shop. Simple oil change for my car but it was a pleasure being there!! And for Womens sake we ROCK!!!
Excellent experience. Price quoted over phone was spot on and no trying to upsell. Friendly staff, work was done in timeframe i was told ahead of time and clean waiting area with coffee, water etc.. and television. Will definitely use again if needed.
I went to get my oil change and y’all told me i needed a new battery, and that was the reason why my check engine light was on. I went to the nearest autozone and they checked my battery and said it was a perfectly good battery considering it was already a new battery. plus my papa, a mechanic, said battery problems have no correlation to the engine light.
All around good experience.
Claudia and her team were honest in their evaluation of my cars problems and fixed it quickly and thoroughly. Im a long-time customer of Mickeys Auto Repair and Minnies provides everything that I enjoyed about Mickeys.
Best place in town for excellent service and knowing youre getting honest prices!