After moving to Columbia I had no idea who to trust when it came to my AC repair. After calling numerous companies and receiving crazy high estimates, I am EXTREMELY thankful to have come across this company. They fit me in the same day I called. 97 degrees in a SC summer with no AC is no joke! Their estimate was a THIRD of the cost compared to the competitors out there. They now have a new loyal customer. Could not be more pleased!
I am so impressed by this company. I called to schedule an appointment and they were able to come later that same morning. I was so grateful, not having AC in July in SC is unbearable. The technician arrived on time. He was able to quickly diagnose and fix my AC issue. The technician was courteous and knowledgeable. The price was also very reasonable. 5 stars from me! Highly recommend!
I really appreciated my experience with this business. Sam, Nick, Kolby, and one more man whose name I didn’t get were extremely prompt, courteous, and thorough. What otherwise would have been stressful was made easier by their quality customer service. I happily recommend them to anyone and would certainly give them my business again.
I cant say enough good things about Sam and the operation hes in charge of. Has been my go-to guy for anything heating and air related for the past year now. After being given the run around by other companies in the Columbia area, Im absolutely pleased to have Sam on my side. Knowledge, responsive, and extremely trustworthy.
Dont hesitate to call these guys. Sam will get you taken care of in a fair and timely manner. Its tough to find integrity in this industry but it resides strongly with SC Heating and Air.
The technician showed up on time, he was very courteous. He answered any questions I asked him about. He didnt try to have me buy anything I didnt need.
Sam and his crew are THE BEST!!! I am a local Realtor so I have met quite a few HVAC guys in the past and no one compares to Sam and his knowledge and experience. He treats all my clients like gold and he is my go to for my own home as well! When my clients call me in a panic about their HVAC I know I can trust him to take care of their situation and be honest and trustworthy as well :)
I highly recommend SC Heating & Air! Mr.Cassell came out fixed the problem, my AC wasnt working, he was honest and quickly resolved the issue. I will definitely call him again!
He came in the middle of the night and had my ac working in about 15 minutes, and all for a very reasonable price.
My A/C went out in the middle of the night; I spent a bunch of time looking online for local HVAC companies to call in the morning. I chose SC Heating and Air based on reviews. I called at 8am and Sam Cassell answered immediately, and was at my house RIGHT ON TIME at 10:30 the SAME DAY. He took no time diagnosing the issue (bad capacitor), quickly made the repair, and provided a very reasonable estimate for replacing my unit (I asked for the estimate; he didnt try to up-sell me or take advantage of the situation). He was friendly, professional, and helpful. He answered all of my questions, and was very personable. I have used other local HVAC companies in the past with mixed results, but no more. I plan to use SC Heating and Air in the future to replace my outdated unit, and to maintain the eventual replacement. Listen, I know you are looking at the other companies who have the catchy jingles and spiffy TV commercials, but SC Heating and Air is truly who you want. USE THIS COMPANY.
I am very happy and thank for Sc Heating And Air,Three different Heating and Air told me different stores, I have to spend $ 5200-1800 dollar be worked many hours late night, he only charge me $350, not only that he was making sure everything work right, I am highly recommended him.
Got a mini split system installed today that is working great so far! They do good work I recommend them to anyone after my experience with them.
Mr. Sam is the best! He never hesitates to come to our HVAC rescue. He is always professional and always willing to help in any way he can. Thanks for being a great company!
Sam is a true professional. He is not only extremely knowledgeable but he is such an incredibly nice person. He goes above and beyond to insure customer satisfaction. He wiped out the competition. We got more than our moneys worth. I wish I could give him more stars!
Sam is very thorough and explained everything that I needed to know about my a/c unit. He now handles our service contract.
We have had several great experiences with Sam Cassell. Most recently we were preparing to go out of town and the air stopped working. We called Sam at 5:30 in the evening and explained our situation. He was at the house by 7:00 and fixed the problem. We appreciate his dedication to his customers.
Sam is honest, dependable, and truly committed to customer satisfaction (I told him how difficult it is to find air filters for my vents and he brought me over a years supply of filters the same day). The guys that work for him are also professional and knowledgeable. Thanks Sam.
I’m not normally one to right reviews, but my experience with SC heating and air was so positive that I need to share.I have had issues with one of my units. My first call was to another large (well-reviewed) company in the area. However, my experience with them was not pleasant. They had a pushy attitude and told me my only option was to buy a new unit.Upon more research, I can across SC Heating and Air. Sam was so plesant and came out the same day (was also willing to come after hours). He walked me through several economic options and educated me on the issues and my options. Ended up using Sam, and during his visit he found another minor issue, and included that in my price.I’m happy that I now have my guy! I encourage all in the area to give him a call!
Sam is the absolute best. Fast to respond, excellent repairs, great knowledge. Recommend him to everyone I know.
LOOK NO FURTHER! Your hvac go to guy is sam! I have asked him to do work twice and it blows me away the honesty and professionalism he displays. Very trustworthy, I have no problem leaving the door unlocked or a key available when Im not there. I cant even begin to thank him enough for the work he has done! Too bad it only goes to 5 stars I would rate him a 10 out of 10 easily!
I can honestly say I will never use another HVAC company again. Sam Cassell is timely, the work he does is great, he knows what hes doing, and his prices are more than fair. He wont try to sell you something you dont need and will walk you through not just the issue youre having, but how to better operate your system in the future. If you call him, youll get him on the phone and hell arrive when he says he will. Finding a dependable, experienced, and honest HVAC company is like striking gold--and I feel like I found a gold mine with Sam. I cant recommend him enough!
Professional, responsive, and fast. Sam is a great technician.
I have worked with Sam several times over the years and would highly recommend him on any heating or air conditioning repair or installation. If you need an expert hvac guy Sam at SC Heating And Air is the only choice in Columbia SC.
Sam does great work and is very trustworthy.
Great service as always!