Always have a great experience with the guys at this location but today was the best experience. Kevin went out of his way to make sure I was satisfied with one of their products (Nebo Torchy 1K Lumens). I had an issue with charging and low light output.I was a little out if the exchange period but because of my very hazardous career, he made sure I stayed safe on the job and went ahead and did the exchange.I will tell EVERYONE i know looking for any products they offer to come to that location. Thank you guys for keeping me safe on the job and I will see you soon for more products!
It was great u can get watch batteries there and u pay 20 bucks and u have free lifetime of batteries for your watch
Great staff! They are all very helpful
The service at the circle location was amazing. The guy working the night of March 10th did an excellent job of trying to find me a new battery for my ups before selling me a new one when there were no batteries available at that size anymore. Only 4 stars because couldnt they didnt carry the battery any longer.
Ive always have a good experience shopping at Batteries Plus Bulbs. They always have what I need in stock and the employees always know what they are talking about. If I need a battery or bulb, its the first place I go.
A little pricey but always good work. Customer service is awesome! Staff are friendly and helpful.
Great employeesPrices and helpful🙏🇺🇸👌
First time here. Daughter got a great deal in a new Jeep battery. They installed it, making sure that all terminals were tight, etc. Friendly, thorough and knowledgeable.
Website is easy. Ordering online is easy. Checkout is easy. Using the curbside pickup was a breeze with a nice gentleman bring my product out to me.
Friendly staff. Efficient.
I called the store and the sales rep was very helpful. When I arrived he was very professional and a great help.
Outstanding staff and tech. Replaced my car battery. No problem have happened. Sell this to the rest of America
Excellent customer service wonderful technicians
They always have what I need. This time was no exception.
To whom it may concern..I recently needed to have my vehicle keys copied ..now not normal key copy..keys i had needed to be copied thats it ..keys are chipped blanks ..i called explained my needs to a few other stores ..batteries plus i have dealt with before and knew they were capable of completing finishing auto keys and fobs knew this ..I drove to first store i called and spoke to they could not help me after phone conversation ace hardware uintah 19th...k made second call to second store spoke to same person twice with my needs drove over homedepot pikes peak upon locating person was told he cant help me ..ok..but i did call twice ..little purturbed at this time ..called kingsoopers did as before with others used clear words to explain told they have machine to do it ...arived the have machine ...kiosk ...that did not have capable tools ..argh....k..called batteries plus my fault with attitude bad attitude at that ..nick anserd i said a words a breif question nic anserd me ..i took it as what could go either way as smart remark my bad got worse let nick know my concerns about our conversation nick is the manager ...nick handled me a jerk like a professional cleared issue with conversation..listened to my needs understood what i was hoping for ..told me what others told me he can do it ...Drove over nick did it ..nick did a professional job from get ...when he said he understood what i hope for ..he did ..and nick did what he said ..for a a^#%$$@^ he coulda hung up on me from start..he didnt and he knew what he was capable of if im an idiot my hopes were maybe idiotic too but he did them thank u nick ...and i apologize..this is a more than professional run store ..it humbled me ..cant say enough nick knows how to to do his job from irrate customer to odd request to clean comfortable store ..u see the entrance of store u kinda know what ur walking into,,, well thats what i saw and thats what i expected a great job ..dont beleive me im an a$# ..i writing a google review ..good job nick i appreciate it ..
An adult candy store with great service that you cannot find anymore.
I have a 09 Mazda 5 that needed a car battery. Mazda dealer couldnt get to me until 6/24 and wanted $60 to install. Auto stores all refused to install because the computer note indicated battery replacement was too difficult to attempt. I ordered recommended battery on-line for 10% discount. Web site was easy to use and notified me they received my order and a few minutes later let me know it was ready to pick up. Batteries Plus employee assisted with free install and I was done in 10 minutes. I am one very happy customer and will give them all my battery business. THANK YOU!
Its quick and effective every time we are there. We are able to quickly find what we need and they are able to have it ready for pick up:)
Im always promptly greeted and the staff help with my questions and show me products based on my needs. I like getting the Rayovac batteries on sale.
Found exactly what I needed quickly
Good store friendly service
I needed a battery and went online and they met me with a kind greeting and sold me a lifetime battery for a good reasonable price and I was back out the door in about 10 minutes great place to get what you need when it comes to batteries and lights the people that are real helpful the pleasure to work with
WOW! The staff at this location is incredible! The store manager encouraged the staff about going above and beyond for me. He didnt in anyway rush them knowing they were helping me with my car fob issue that the only money they would make off the time spent was the battery replacement. I can not even begin to thank Ryan at this location enough! He spent 45 minutes helping me fix my key fob taking it apart many times which was no easy task! This store is where you will see a shining example of incredible customer service! Thank you so much Ryan and staff!
I special ordered a specific halogen bulb with gu5.3 base 110 volt bulb. Got an email that order came in. Drove to pick up the order, was handed a LED bulb which caught my attention. Asked about LED and was told that the expert guy at that location had substituted the bulb. I studied the box and realized the substituted light was a 12 volt. I explained that would not work so the associate looked around the store to see if they had the bulb I wanted. I asked to speak to the manager, who was not yet in. I asked that the manager call me when he got in and he did, about 4 hours later. Was told the bulb I ordered could not be sold in Colorado (seems like a programming issue that could be fixed and should be fixed?). Was told the expert staff member must have made a mistake substituting a non 12 volt bulb. Disappointed, dont plan to shop Batteries Plus Bulbs online or in person again.
The best place where to buy your battery for car, motorhome,atv,ext
Excellent customer service, clean store and fair pricing. I was surprised to see that the store offered much more than batteries.
Fast online response. Curb service was also fast and easy.
The two men in the store were very nice. Getting to talk to someone is always a pleasure, especially now
Great place for batteries or light bulbs. Batteries Plus carries a unique selection of items often worth the extra trip.
There was no warning that there would be the possibility of the iPhone being disabled after the repair. When the store was contacted back the rep hung up in my face because he couldnt get his excuse of not offering a warning to a customer who has never done this before. Instead of listening he was talking over me and attempting to assert his opinion and reasoning behind the lack of basic warnings that should be given out to a customer when ever repairs are done....all possible outcomes.
Quick service. Had what I needed. Good prices
Great time and service for me.
Got me a new motorcycle battery with a 10 year warranty on it. Cost me like 60 bucks. Cant beat that!! Will definitely be back here if I find myself ever needing another battery or bulb in the future :)
This place is great! I rely on them for all my specialty battery needs. They have only ever failed me once--and that was in finding in their inventory these large lithium batteries for red-lensed night-hunting lights. But this technology is obsolete anyway, and I moved on to more reliable and up-to-date equipment. The staff are always knowledge, helpful and professional--well beyond the standards of normal retail.
Purchased a lawn equipment battery from here. Took it in to use the 6 month warranty and they wouldnt honor it because it was outside on the equipment. Well where else is the battery gonna be? On a shelf in my house not ever used? Whats the purpose of a warranty on a lawn equipment battery if you cant even use the warranty? Its a for lawn equipment. Lawn equipment is outside.
Absolutely excellent! Great advice and took care of my family. They checked out our digital camera batteries and everything .
Its close by and they do great work.
Customer service was excellent. The store manager notified me right away about the stock in one of the items and offered an alternate for another.
The guy I dealt with was very polite, helpful, and seemed to know what he was selling.
Great price and quick professional service. The reason I didnt rate a 10 was because I have not yet seen a noticeable improvement in battery life.
Shopped here for a variety of battery needs. Always received great customer service. I do have an online issue though: purchased a car battery for my daughter online, paid by credit card. To clarify, I am 2.5 hours away from her. Saw pickup requirements and called store to verify she would be able to pick it up. Was told she did not need my credit card. Turns out you DO need the credit card at pickup if you would like your core charge returned and this was not mentioned. Why can you take my credit card online but not refund my core charge online? A receipt does not help if there are no stores within 2 hours of me.
Kevin went above and beyond to help me! Thanks kevin!
Prices could be better, ie lower. Had a warranty issue with a battery. they replaced it. All is good.
Took care of my warranty problem right way.
Staff, Chad, was super patient and helpful. Waited while I processed my order online to access the coupon, and then helped install my new battery. Will definitely recommend and return for any needs.
Had what I needed with fast and friendly service.
Awesome job! I had a galaxy S8 screen replaced. Only took an hour and half. Phone looks brand new. Very courteous staff when I dropped off the phone. Very courteous staff when I picked up the phone. As soon as I opened the door they asked if they could help me find anything. Awesomeness!
I am very satisfied how stores like this are still around... I have called several Walmart locations around me to find a mere battery and some told me they dont sell them, some they were out of stuck, but these guys had what I was looking for! Never been to one of these before, but hey, they got a new customer here!!
My car died in the kohls parking lot. Walking over and explained my situation and Isaiah was so nice about it. Since I didnt have tools of my own handy he walked with me over to kohls and helped change out my battery. Highly highly recommend for good customer service if you see Isaiah
DOES NOT HONOR WARRANTIES!!!! Bought a Lawn and Garden battery for outdoor equipment had the battery for 5 months out of the 6 month warranty when I went in to return it they did not honor their warranty and the reason was it was used outside in the cold ........ I run a business and have bought several batteries here I will not be coming back. Also I see I am not the only customer that has had problems with your warranties you might want to take a look at how you run your business your reviews are not that great.
Great services. I brought them a Galaxy S8+ without a screen and they replaced the screen with no other damage to the phone.
Knowledgeable, friendly staff, have good inventory and variety.
We did a site to store order online and then got caught up north in a winter storm. After calling in to see if we could pick our battery up at a closer location, Chris went above and beyond to make this happen for us. Now we will just be driving right down the road instead of across town on these bad roads!! Thank you so much for your awesome customer service!!
Horrible customer service very rude dude
Had a great experience here and the sales associate was very helpful with the information that was needed. Together we got the correct battery, got it filled, and now im ready to use it. Thank you great work
Fast friendly service
I was out shopping jump boxes. Their sale price was bout the same as everybody elses regular price. Must say though the fella working the counter did seem very knowledgeable about their flashlights.
Super friendly and helpful staff. They went the extra mile to make sure I got what I needed, including researching information.
Dont buy a car battery here. I bought two and both failed before warranty expired. Take an act of God to get your replacement. Even though the dealer tested it as having a dead cell thats not good enough. They havere test it again. Total BS. So they fully charged the battery and said it was fine. I know it will be dead tommorow. Do you have testing equipment equal to a dealership I dont think so. Dont want to honor the warranty fine Ill take the loss and go buy from someone who has something other than a voltage meter to test a battery. I will also post this complaint an Facebook. I have a lot of friends all over the US so it is not only this store that will lose costumers.
Nice customer services and helped with everything I needed
Very good service and helpful feedback.
First and last time I use these guys. Trust the bad reviews. Dont waste your time or money! There really are cheaper places that are more professional and organized!
Friendly, great people, awesome job. I keep keep going back
The girl working the front counter was super friendly and got my battery changed on my fob quickly for a really great price. Thank you!
They didnt have a battery that I needed lol .
Very pleasant, helpful and knowledgeable employees. They carry those hard to find odd ball bulbs and batteries for everything from watches to golf carts. They install batteties and perform cell phone repairs!
Just had two of my TAG watch batteries changed. Great experience. Fast, super personable help. Thanks Batteries Plus.
I ordered online a cell phone battery to pick up quickly in the store-bonus-they display a code to get a discount right on the page.This particular cellphone is an older model and I was able to search by model number to find my battery more easily. lifetime guarantee too ;-)
Good luck getting anything fixed with the employees they have left. The stores AND company in Colorado Springs is about to go through a big decline due to the irratic behavior of the GM. I wouldnt take your phones or ANY expensive items there if you want them to keep working .Go to a reputable phone repair shop unles you want a low cost replacement from Ebay.
I spent $3 the attendance spend 15 minutes. Great place to go and get details for your home.
Very helpful and knowledgeable staff with friendly efficient service and fair prices.
DO NOT TAKE YOUR IPHONE FOR REPAIR, I went for a simple battery change because thats what I thought was wrong to my phone. I called and spoke the so called Manager Mike who by the way is not qualified to an associate much less management. Very rude and unprofessional. I took my phone to Apple to 2 different technicians and both identified that who ever opened phone did not know what they were doing. The broke the 3 of the prongs that hold the battery in, they scratched certain parts of the phone inside. It turns out my phone was not broken due to battery, it had different issues due problems with the Iphone. However when I called to let Batteries Plus of the sub standard work performed, he was so defensive thinking I wanted a new phone out of them., which I did not want due to phone having other issues. But my biggest disappointment with Batteries plus was Mike (mgr) and the quality of of work they performed on the Iphone. So be wise and never take an IPHONE to them. His comment was APPLE DOES not know what they are doing and there are billions of dollars in lawsuits against them. Which I will let his General Manager know, which he refused to give me his name or number. He straight out told me no I am not giving it to you. SO my experience with Batteries PLUS needless to say was horrible. I will never do business with any of the their stores. FACEBOOK< TWITTER AND ANY other social media will know, and I will contact the local news for consumer fraud.
I took my 2 key fobs in to get new batteries installed. I was asked if I wanted the lifetime battery for 18.00 each. I declined because the old batteries lasted at least 2 years. They installed batteries in both the fobs, the guy was in the back for about 20 minutes. When I left, I was driving and the fob fell apart. I called and was told, it was broke when you brought it in, Ummmm, no because I had never changed the battery and one of the fobs was new. Then when I checked the 2nd fob, it was broken too. Obviously the guy did not know how to open the fob, so he just broke the tab. They would not do anything to help me and then both batteries died within 3 months of putting them in. I think they have a way to put a quick charge in the old battery and replace it. That must be why it took 20 minutes to do a 3 minute job. I am done with this place!!!
Friendly, helpful, knowledgeable, polite service people. Very neat, clean and organized store.
Excellent products and good service.
Had a battery for my dive computer. Very pleased.
I purchased an atv battery last year and it worked fine over the summer. However this year when we pulled it out the battery was stone dead. We attempted to charge it with a maintainer which didnt work, so we went back to the store. The associate we spoke with tested it and said the voltage was low, but that they would charge it for us for free since we bought the battery there.That was nice, but we didnt hear back for a couple days so we called and were told that the battery was overcharged and now the battery was fried. However, he said there was only a 6 month warranty so they werent responsible for damaging the battery. We said that we werent told the warranty was expired and they took the battery to charge without any kind of warning, but we were still returned a broken battery. All we got was an associate that told us we bought a bad brand, even though thats what was suggested to us to purchase in the first place.
Excellent, knowledgeable service, and reasonably priced batteries. Great!
I had a great experience, they were nice and very kind! super helpful and reasonable price.
I was in your store at 1:00 p.m. today to get a battery replaced in my watch. I was told he would charge me a service fee to remove four tiny screws!!! Customer service does not exist here!
Very friendly, informative, and fast customer service. Swapped out my work truck battery with ease and got me back on the road!
Ok place. Went there to fix my phone and they had to order parts for it. They didnt have it right away. I guess they dont stock parts for older phones
Fast service great employees 10/10 would recommend (;
Great place to get all your battery needs.
Took great care of my 2010 honda, got me in and out in under 15, and I had a great few laughs, definitely knew their stuff.
Great selection. Overpriced. Two very different staff experiences on two different visits.
Waited for ever to find they didnt carry it and didnt offer to order it
Customer service was great there was a problem with the screen after the iPhone was repaired we contacted them they told us to come back we did it and they fixed the problem without no question definitely would recommend Battery Plus to my friends and family
Go to CT Electronics where the cell phone batteries are half the price and maintained just as well.
Nice place.
Very helpful staff. Opened battery pack and installed them to see if it would solve my problem.
Technicians will trouble shoot and even replace the batteries. Nice!
Thought my watch needed a new battery and the tech sent me to the tic tok shop. The shop just said it was a wire that needed to be repaired however they would have done it.
This place had the bulbs I neded
I have been buying camera batteries at the Janitel store for years..I returned a battery within the year warranty and they double talked and would not replace it. The manager Mike was insolent, arrogant and couldnt be more rude. Chewing gum and saying there was nothing he could do. I recommend buying batteries on line. They are way cheaper and you dont have to deal with people who think they walk on water. Lenda Jay Schuehle
Sweet place to get batteries
Had everything I needed and then some
Went there to get a screen replacement on an iPad mini the service was good aside from being overcharged I paid no mind to being overcharged 40 dollars for the service then a few days later they called accusing us of not paying im not sure if you came in and got the ipad and just didnt say anything called back annoyed got attitude from the tech and the manager even though it was their fault they charged us for the wrong iPad........great customer service smh
Full selection and helpful upbeat staff!
Great service here.