Its been a couple weeks or so since I picked up my car from their shop and Im glad to say the a/c works better than I remember ever having it.I took my car in right before a holiday weekend, and even after waiting for parts to be ordered, the job was done sooner than expected.The team is very detailed in their notes that can be viewed through a personal link to check the progress of your vehicle. I appreciate their excellent communication and clear upfront estimates and pricing.
Excellent service. The members of Gladney automotive are amazing. I wish there was an option for more than 5 stars. The work is quality. The process is seamless and costs for work are upfront. There are not any hidden costs or estimates. I appreciate honestly and a job well done, Gladney has provided that. Their customer service is truly exceptional which is important in 2021. The level of service provided is a rarity this day in age.
Thanks to Gladney, I was able to get a serious emission issue fixed on my truck. They were thorough in diagnosing the issue keeping me informed along the way. I previously tried taking my truck to a dealership and another shop without success. Gladneys manager and staff were great and the repair costs reasonable. Give them try!
Great customer service. Website is easy to use. Took a star of because they are extremely expensive. Over a $140 just to look at my vehicle and tell me whats wrong. But they know their stuff backwards and forwards, they have all the tools to do everything, and if you schedule time in advanced theyre actually quite quick about it.I do a lot of my own repairs and its kind of the last resort place if theres something I cant figure out on my own.
I had a problem with the radiator fan staying running after the keys was removed from ignition and car off-sometime later i would have a dead battery once i would go to start the car again roughly around 30mins or so i was tied of that and i gave em a call and explain what i was experiencing with the car i was told to drop it off and they will run some test on it and a couple days later i was picking my car up as a satisfied customer....
I normally dont write reviews for places, but these guys were so good they deserve it. I had the front windshield of my 2002 ram 1500 repaired by them while I had it parked where I work. They drove to my location, fixed the windshield with incredible speed and acted in an outstandingly professional and polite manner. On top of doing an incredible job, their prices are significantly cheaper than almost every repair shop I got quotes from.These guys set the bar for quality not just for auto repair shops, but for business in general!
My first time here and the experience is pretty good. The fees are more reasonable and clear than those of other merchants. I think that’s why this store is the only 5 star one in this town!
This is the first time I’ve been to the new shop. But I’ve used these guys before. They are amazing. I wish my car would break down more so I could see them more often. It’s so refreshing to deal with an honest, capable service provider.
Best auto shop in TX! They are renowned as the mechanics mechanic in the region. If you can get in their work schedule, they are completely thorough and honest. They resolved my check engine light issue and didnt charge for the pages and pages of tests they wrote up. Miraculously awesome auto shop. Total pros.
Best of the best! Instead of dreading taking the cars in for repairs, Gladney makes the experience first rate. From their top-notch online platform and text updates, I feel like I know what’s going on and don’t have to call to get updates. A detailed down of the repair estimates and costs make it easy for the user to approve or disregard the recommended repairs. The customer service has been excellent which will keep me coming back in the future. I have a choice when it comes to spending my money to keep the cars maintained and repaired...I’ll continue to make the choice to take them to Gladney. Thanks for provided great service and care to College Station!
Called and got an appointment scheduled, when I arrived I was greeted as soon as I walked in. The staff is professional and friendly, had no trouble with their service at all. From the time I booked an appointment to the time I came and got my car I was overall satisfied with how they handled things. Would highly recommend using Gladney for any of your car needs, will definitely be visiting again soon.
I had the hybrid battery replaced in my 2005 Prius. Joshua was very kind and thorough in taking my information via phone. Tony was wonderful in explaining the diagnostic process and giving detailed information on the results. The service was performed quickly and I feel like I have a new car! Thank you!
I am always going to seek out a Gladneys after my great experience here. We wanted to make sure wed be safe on a long trip. They did a road trip inspection on my car for free and were very thorough and detailed with the inspection. I tend to forget information if I dont have it written down, so it was really a bonus to receive an online report of the vehicle inspection, including notes and pictures. Tire rotation is complementary, and prices are more than reasonable for oil change and state inspection. On top of that, its so comfortable it feels like home at this Gladney location. Waiting inside the building for your car is actually a good experience. Ill be returning this week for state inspection/oil change, and plan to be a Gladney customer forever!
Excellent communication, clean waiting area, professional staff with fair pricing. Took fantastic care of my vehicle. 10/10 will return again.
Great experience in regards to repairs on my car. I was advised promptly on the repairs needed for my car thought it was going to be there overnight and they ended up fixing same day and had it ready at the end of the day. Amanda had great customer services and was a delight to work with it.
I called here because another place told me that I needed to since I had a Buick. I dont know anyone here and I am a single woman who knows very little about cars. They made feel at ease and explained everything and didnt take advantage of me!!! Thank you Tony and Gladney!!! Also had my car ready in 2 days!!
Best place to have any work done. Great customer service, amazing technicians, and all around the best shop I’ve ever been too!
Very professional and courteous. Took the time to explain what they had found and what was needed to be done going forward. Highly recommend them! I will be using them from now on!
After trial and error with our car, going round and round with Kia and never able to get it into a dealership, and a local shop not able to fix it, this local shop actually referred us to Gladney. We honestly had our doubts, but took it in anyway. The service was top notch. Amanda and Tony were in touch and keeping us up to date constantly. They were persistent with the extended warranty company and was able to get the repairs covered. Even went above and beyond, by ordering a special tool that Kia uses, just for this repair. Will definitely be returning and HIGHLY recommend!! ⭐️⭐️⭐️⭐️⭐️
First time customer, I would definitely recommend anyone to Gladneys automotive!! They were very professional, I took my grandson’s VW Jetta for a general check over, Tony took his time y explain what was going on with the brakes and what needed to be done to fix them and did just that! I love the fact that Amanda keeps in touch with you, and also that they have a website that keeps records of your vehicle’s service!! Great place!
I contacted Gladney as a recommendation from a friend, I was absolutely blown away by their friendliness and customer service. Although the $135 diagnostic seems like a steep price to pay, its worth it. I only had a few things wrong with my car, but Id rather pay the extra amount knowing that they will go the extra mile. They offered to even take my car to Discount Tire and have that work finished, but my tire wasnt there. Knowing that they were willing to do that for me was enough.Amanda in particular was extremely nice and helped me understand the problems with my car. She was a great listener while I told her the problems I had found, and made sure everything was looked at, even after I got my car back!Their oil changes are also much less expensive than I anticipated, which made my life easier too.Lastly, I love their communication system. I can look at the progress on my car at any point in time, chat back and forth with a service agent there, and accept or decline work to be done on my car. Honestly, the perfect system.Ill never use a different shop.
I was very impressed with everyone at Gladney. Tony was courteous and professional and took the time to answer my many questions. I’m very happy with the work they did on my vehicle and will continue to use them for all my car maintenance needs!
Gladneys was amazing. My car was finished prompt and early the next day after dropping it off the night before with their convenient 24/7 car drop off. Cost me about half of what the dealership was trying to charge me. Will be coming back when in need!! Thank you!!
Gladney’s replaced my cars backup camera quickly and as processionally as anyone could. Staff was considerate of my every need and so friendly! I have already been telling my friends. I’ll be back.
After being recommended based on professional and personal attention to the customer, I called Gladney to see if they worked on Volkswagen Beeltes. Yes! They actually have 2 European car specialists on staff.From the beginning, we were educated on their easy stay-in-touch process and what we could expect on the diagnostics. Step by step, the details were sent via text and email with photos and estimates. A time line expectation was also given.They wrapped it up sooner than expected, delivered me a Happy bug, and have also followed up after the service to check on questions and satisfaction.Also, love their convenient location and lovely new facility.
They made everything smooth & understanding for me! They were very detailed on explaining everything they were going to do & all they did. I was very pleased with the service and definitely recommend checking them out
Very nice people, patience in explaining details of repairs needed for vehicle. Willing to answer any questions. Excellent and fast service. Will return for future repairs when needed. Highly recommend.
Excellent service fast and easy friendly customer service. They have a excellent form of communication! I 100 percent recommend this shop! They fixed our car back up running. Iam happy with the service they provided
The employees were polite and capable. The service was on time as scheduled, and the charges were appropriate. I recommend this business.
Always have a excellent experience and trust my technician, Tom to handle all my auto BMW has issues with expert care.
Staff was extremely friendly and their system for updating clients through an online portal system is genius and effective. Could use more staff ready to help customers arriving but other than that very pleasant.
I had a great experience with Gladney. I was looking to get my husbands truck an alignment and came across this automotive service shop. They were all very helpful and reasonably priced. I would highly recommend them! I truly appreciated there level of care and so I took my car in the next day for my 30,000 mile service. Kirk was very knowledgeable and wanted to make sure I understood what was going on, Amanda kept me updated on my vehicles and Tony was pleasant to work with.
This is literally the most amazing and spotless place Ive ever been to for auto repair. Even the shop is spotless! Thoughtful snacks, (including protein drinks) in the reception area, wifi, USB chargers, photos of the vehicle, text updates, on an on...I wont go anywhere else.
The discount tire store I regularly use recommended them and also gave me a discount coupon. I made my appointment online for an alignment and hoped for the best. I was pleasantly surprised when I arrived by the cleanliness and professional appearance of the building and lobby area. The customer service was amazing and prompt. Water, coffee (k-cups), and other beverages were offered as I waited. The service to my car was performed even sooner than time limit they had told me. I am very satisfied with my experience with Gladney and will definitely keep them in mind next time I need mechanic service on any of my vehicles.
As someone who has dealt with a lot of bad mechanic shops I was super pleased with Gladney. I was suspicious of no bad reviews but gave them a chance. Amanda talked with me on all my concerns and questions and never once made me feel like I was a inconvenience. She made me feel like she totally understood I always do the work on my vehicles and was very cautious on sending it in. However we needed a new motor. Big task for a garage self mechanic like myself. I have never been so impressed with a shop and how they are doing things different than others. Customer service really felt like their first priority. Tony the manager was Excellent. He called me to let me know the motor we ordered had been sold and a new one was available but it would cost more. After my concern for signing the agreed price he actually decided to cover the cost difference. So the car came in and got done faster than the time they quoted. Excellent work done and motor looked fantastic and brand new. No leaks or issues after a decent trip. Yesterday however the car was making some noises at start and jumping rpms. I called Tony and he sent out a tow truck at no cost at all. He then covered all costs on figuring out what happened which is usually the process. However the issue like I had thought before sending it off was a Mas airflow sensor. This is not a issue with the motor. This could have been damaged on removal and install or it could have been just bad from our years of owning. Tony was so awesome he replaced it at no cost of anything(labor or parts). This was a Ford part. It’s a decent cost. Got it back in the same day. This assured me they are the real deal. Please don’t worry about taking your vehicle in here. This company is the only one I would ever recommend again. The team is great!
Excellent customer service, very trustworthy! Kurt and his staff did a very thorough job keeping me in the communication loop from start to finish with my vehicle repair. I’ll continue to have my vehicles serviced by them! They’re were excellent at letting me know my repair options, and cost upfront.
We chose Gladney for a second opinion on our HVAC system. We are very pleased that Gladney found a less aggressive and more reasonable solution.
Very Professional and loved how I was constantly texted on progress customer services is key well done you Guys
Diagnosed and repaired cruise control. Replaced left and right front wheel bearings. Performed wheel alignment. Fast and courteous service.
It was my first time using Gladney services and it will not be my last time. They inform you of whats going on with your vehicle. You also given the option to accept or decline services from a link, with a click of a button from your phone. I would recommend anyone to use their services.
I am very pleased with the quality and integrity of Gladneys team. Tony was great, helpful and made sure I fully understand the issue. I am impressed to find a mechanic for European cars that I can trust and is affordable.
I was greeted by a friendly, personable lady. After coming to pick up the car the owner came out to explain any and everything. He was very informative. I will definitely go back.
Awesome customer service, knowledgeable and very friendly. They explain what is wrong and send a quote before preforming any work so your not surprised when you get your vehicle back.
Lost key fob. Team was professional, explained my options and delivered good results.
This was my second time at Gladney. I returned because of such awesome service I received on my first visit. They are CONSISTENTLY friendly and professional. After months had gone by, Amanda remembered a conversation we had during my first visit, and I was impressed. The lobby had comfy chairs and complimentary coffee and refrigerated drinks. I witnessed the employees interaction with other customers and again saw consistent care and concern for those who decide to choose Gladney. Highly recommend, and even more encourage anyone to get to know the Gladney team. Very friendly service. I will no doubt return in the future.
They quoted about 1.5hrs for the alignment and they were done in about 45 minutes. Also they showed the specs on the alignment before and after. It wasnt off by much and they got it back into specs. Before they start, they take pictures all around the car and odometer. Great people and professional with their work. Thanks.
I came in for a factory alarm bypass or disconnect and was told that it couldnt be disconnected and was told that a door entry kit was installed because the diagnostic was reading a car door OPEN light was the issue... unfortunately the alarm was still going off after the install. However, Gladney was more than happy to take a second look and offer deeper services to correct the issue to resolve the problem. You dont find many auto mechanics these days with great customer service but Gladney is top notch.
Replaced hardware for splash shield. Great experience. On time...actually sooner than originally scheduled!
My son lost the FOB for his car and I was able to handle the submission of all the necessary documentation electronically from Austin (Amanda was great to deal with) in the evening and by the next afternoon, they had gone to the cars location, cut a new key to open the door, programmed the new FOB and my son was mobile again... all for less than the dealership was going to charge, and I didnt have to get the car towed.
Tony and his team did a great job taking care of my trailer brake fault. Kirk, Tony and the team did a great job.
Really liked the service, Amanda was very helpful. Even called after I left because they saw fluids had leaked from my son’s truck. Saving us a big problem for him.
I was blown away by the professionalism! Even though I didnt make an appt, I was still able to get my Hyundai Elantra serviced quickly the same day with a brake inspection and tire rotation. Amanda Sleeper was very helpful and friendly. Ill be back for any future auto service needs.
I can’t say enough about how wonderful a business this is. Kirk is not only a top notch technician and mechanic, he is a loyal and honest man. He went out of his way to fit my mom into his schedule and took care of her when she lost her only key to her vehicle. I would 100% recommend Gladney to anyone and won’t stop recommending them!
Always professional, and top notch service. So great to have found a good shop, that treats me fairly, and honestly. I bring all my vehicles to Gladney.
Gladney automotive, is a very professional automotive repair facility, that is very knowledgeable with todays high tech cars and trucks. Kirk and his crew are the best when it comes to diagnosis and repair of all types of electrical systems, programming the computer modules, and programming/ replacing lost keys and key fobs. You can trust Gladney with any auto repair big or small, they can do it all.
Absolutely fantastic service here. Amanda was incredibly helpful in getting my vehicle repairs completed. She kept me updated the entire time and went above and beyond to make sure I was taken care of. I cannot recommend this shop enough.
My normal mechanic couldnt figure out the issue (just too complex for the tools he had) so he sent me here and they figured it out and were able to repair the issue and it ended up costing less than the original repair would have!
Gladney services all my auto needs.Weither a diesel pickup, or a sports car, Gladney Automotive is my 1st Choice auto repair shop.Quality services, at a fair price.
I bought a mustang not knowing it had brake contamination, in the beginning it was stressful not knowing what caused it or who contaminated it. Tony and the wonderful workers of Gladneys took care of me from the beginning till beyond the repairs. I cant stress enough how thankful and happy I am for taking my car to them, they go above and beyond to take care of our cars! Communication is always on POINT!!! there was never a time where I had to hunt down anyone for information or updates. I will be definitely returning to Gladneys for my future services and car needs! I just want to point out to anyone looking for a repair shop in town, there is a reason Gladneys overall rating is 5 stars THEY ARE THE BEST SHOP OUT THERE! Thank you again to Tony and all they mechanics who worked on my mustang Yall did a Fantastic job along with providing me with high class service!
Excellent customer service. Staff very attentive to your needs and will go an extra mile to assist you. Keeps you informed on what needs to be done and gives anticipated time of completion so you can plan your day.
Service was courteous and professional. I was impressed that they did not seem out to get my money but my business. After a thorough investigation when they could not find the problem I was not charged a diagnostic fee.
Great customer service and car looks nice. Asked for some camber and they gave me just what I wanted.
Gladney is great about communication on what needs to be done and why. Their new place and systems are fantastic. They do what they say with superb quality staff and work!
Had to get radiator replaced. Was done quickly and well. Nice people.
VERY PLEASED ☺️ GREAT COMMUNICATION AND SERVICE.
The owner and his wife are some of the most genuine and remarkable people I have met to this day. My fiancé and I were in college station due to evacuation of our hometown for hurricane Laura. As we were in college station, his window fell off track. We brought his car to Gladney. At 4:30 on a Friday (they close as 5:30 for the weekend) Tony, the owner, said we will see what we can do for you. As they’re looking at the car, and trying to repair it, we were getting so dehydrated. Tony’s wife gave us gatorades as we waited. They got the window back up so we wouldn’t have to ride all the way home with it down. They could have easily turned us away, but as I stated, these were some of the kindest people. They were so understanding with the situation we were in and I cannot thank Tony and the mechanics at Gladney enough! If you’re in the area, I absolutely recommend going here.
Had a Truely exceptional experience at Gladney!!! Toni is very knowledgeable,customer service exceeded my expectations. Techs got it right the first time!! Now I finally have AC on my trailblazer. I will definitely bring my vehicles to gladney!! Thank you very much!!
Gladney auto was efficient and very timely. I dropped off my car on Monday and had it back with parts replaced by Tuesday evening. Staff was really nice and worked with my warranty company easily. Will definitely be back!
They were quickly able to replace my side view mirror, and at a great price too. The staff is also very kind as well, would definitely recommend going there for any car problems.I would end up needing a new key for my truck a couple months after that previous side view mirror incident. I went back and they’re still great!
Quick, professional and thorough. Everyone was great to work with!
Excellent work in a very timely manner. Delivered as promised. Kirk has been and is doing excellent car repair work. Need a fair price for needed work? Look no further.
I would highly, highly recommend this automotive shop! They kept me informed with the happenings to my vehicle and were willing to keep the shop open so I can pick up my vehicle. Truly a caring and compassionate staff, which you don’t come around often.For all your automotive needs, I would HIGHLY recommend Gladney!
I am glad to recommend Kirk and Gladney Automotive as knowledgeable, and friendly professionals whom I trust with my automotive business. Their diagnostics are superior. I use them because they are diagnosticians, not just parts replacers.
These guys rock. I took my heavily modified Mazda to several different places, no one wanted to look at it. The Gladney technicians were able to quickly diagnose the car and find the problem. They then worked efficiently to fix the problem before they closed for the holidays. I am convinced these guys can solve just about any auto problem.
Staff is nice, professional and very communicative. Appreciate them!
Very professional and friendly felt very comfortable in the waiting area over all very friendly atmosphere
Great experience at Gladney. Customer friendly. Great facility. Strong communication. Work was done in a very timely manner and done correctly.
This is a great place to have your vehicle serviced. The facility is always clean, smells good & in order. Tony, the manager, is very kind & professional. The mechanics are knowledgeable & always available. I would recommend this shop to everyone I know that needs a vehicle repair. Thank you Gladney Automotive for all you do.
My check engine light came on and College Station Ford referred me to Gladney (because the truck was a Dodge). It was an EVAP code so it took a little while to diagnose, but Tony communicated everything in a timely, professional manner. He also handled the communication with College Station Ford which made the process easy. Tony has gained a new customer!
They were very helpful and soooo nice.. they worked with me on the prices and was very understanding to my situation. Also the office did not smell nor appear like a regular automotive office. It was very neat, clean, smelled nice, and the sitting was actually clean and comfortable I love this place and would recommend this business to everyone
Wow! Just Wow! The level of professionalism shown by this staff is unmatched. I know where I will be taking my car from now on !
Installed my hot rod exhaust and intake valve. Quick service and now have to watch out for the Police...lol (JK). Beautiful facility, wonderful friendly staff!
Very quick and friendly.
As an owner of two older cars, 1987 560 SL and 1999 BMW 528i, I have looked for reliable and economically reasonable serious expertise in German cars! In April, I was referred to Mr. Kirk Holland and his team at Gladney Automotive by a car-buff friend. They resolved all the issues, made recommendations and accepted my choices in the most professional and caring ways. Indeed these folks like and value old cars in addition to their latest high-tech equipped shop for the latest models! I do not plan to go anywhere else next time the cars need attention...
Would definitely use Gladney again. Very impressed with their service. Quick turnaround and reasonable. Will definitely be sending everyone I know to them.
They are always professional and honest. They are easy to work with and keep you updated as to what is going on and how it will take to fix. Highly recommend!
Tony and his crew are absolutely amazing! I received regular updates on my car. I was able to approve everything using a very simple to use site. Ive used them several times.
I called all around town and they were the only ones who could work on my Volvo. I was able to drop it off with them and they did a quick turn around where I had it back early afternoon! The staff was very professional and I was 100% happy that I didnt have to drive all the way to Houston to get my car fixed. I will be using them again for sure when Im in need of help!
I was impressed with Gladney’s professionalism, quick turnaround and cleanliness. Will be going there for subsequent visits
I had wondered Kirk Holland had gone and I found him at his new company, Gladney. I just got my 06 Buick back from being serviced at his temporary location on S. TX & I couldnt have been happier with their service & customer service. I have found a new home and looking forward to seeing them move into their new bigger location on 2818 and Hwy 6 bypass. If your looking for a place to have your car, truck or van serviced, I highly recommend Kirk & Gladney.
They are the most knowledgeable and professional technicians I have ever dealt with. I would recommend to everyone.
Best price for alignment, really fast and professional service.Waited about a month to post this review to make sure it held, and so far all bolts are still tight and car driving like it should!Thank you guys!
Tony was extremely helpful and we appreciate the courteous and professionalism he portrayed. Thank you, Gladney! Since we live 9 hours away, it was refreshing to deal with such a trustworthy business. We will definitely recommend you to future customers.
As soon as the parts came in, my vehicle was finished with a matter of hours. Dont take my word for it, try them for your self. I didnt have a ride home after leaving my vehicle there, Ms Amanda took me home and came back too pick me up in her personal car. They will soon get a service vehicle and a place to wash and clean your vehicle.
I had an oil change and vehicle inspection.
Great service. Only shop I trust!
Service was great! Prices are reasonable.I will be a returning customer and would recommend them to others!
Kirk at Gladney Automotive Solutions LLC gets things done the right way. Quickly scheduled our appointment for the next business day, conveniently provided an online invoice with reasonable and competitive prices, and very courteous and polite. Definitely would recommend this place if you are in the Bryan/College Station area looking for professional mechanics. Will be coming back here if well be needing any car help!
Gladney Auto had my truck fixed in under 24 hours. I dropped it off on a Wednesday and they had it done the next morning. Great value for a job done right. They were very professional and helpful. There was full transparency and I felt like I could trust them even though this was my first time visiting. 10/10 service. The best automotive shop Ive been to in my 21 years in College Station.
Just arriving in town not knowing anybody I was pleasantly surprised at the professionalism I found at Gladney Automotive. He diagnosed the problem the first day and had it done on my porch the second day parts and all. I am very grateful that I stumbled upon them and would use them for all of my automotive needs.