Best nail service I’ve had to date. The staff are very knowledgeable and accommodating. I usually have to wait a little while even when I have an appointment, but I honestly don’t mind—if they’re a little behind because they’re taking the time to do clients’ nails properly, then so be it. This is the only nail salon where I consistently get what I ask for.

There is a long wait but it is well worth it they do excellent work

Excellent experience getting a manicure and pedicure for both my daughter and myself today! They were very professional and very efficient. We were Expertly taken care of and and finished within an hour! I loved the experience and will be back and bring my sister next time and my husband!

They must be better at doing manicures than they are at pedicures. So so job. Sloppy polish and not enough attention to my heels, no oil on my cuticles and bottoms of my feet are ashy. Very basic results for the price. I’ve gotten better at the mall.

Kim did such an amazing job on my ombre nails! After telling her about my last experience at a different salon she did everything to make my nails look perfect, down to every last detail. I will def be a returning customer!!

This place has terrible customer service and some of the nail techs have really bad attitudes. I did a walk-in at 1pm I was told to come back at 6pm I waited all day and came back (I could’ve went to another nail salon, there are so many in the area) after arriving at 6pm I waited another 30 mins but that wasn’t the issue when the nail tech finally started on my nails she asked if I wanted gel I told her NO I brought my own polish she immediately got frustrated I guess because I didn’t want there $20 gel, once she started my nails I was watching a video on my phone tired and unbothered because once again it’s 6:30 in the evening, when she finished filing the first hand she THREW! My hand across the manicure table I asked her can she not throw my arm again, instead of her apologizing and continuing she started arguing with me and said do you want me to stop doing your nails? I said I asked you not to throw my arm that is all. The biggest issue is if you do something and it wasn’t on purpose you apologize and you move on. you don’t argue with the person so that makes it obvious that it was done intentionally. Then the manager smh. He is just as bad, has no leadership skills at all, he start to argue as well this is exactly why this place does not get my business terrible attitudes and customer service! BEWARE!And let me add this, you all said I was the only customer that complained about her hand being pulled and pushed I’ve read other reviews and I’m not! I saw other customers complaining about the same thing, no one should be paying their hard earned money to receive a service just to be disrespected and abused. In business good customer service is not an option it’s a requirement!

I have been going here for almost 15 years. The staff is dedicated to pampering you. Ms. Kim and Mr. Ken are awesome. I refuse to go anywhere else. They make me feel at home.

I highly recommend this nail salon. City Star Nails had been a stable beauty spot at the Kamms Corner for over over 22+ years or so (I dont exactly how many years this salon had been opened) but for sure with thousands of happy costumers year in and year out.The price is not expensive at all (comparing to other expensive luxury nail salons). The price is great for wonderful beautiful high quality nail services. The staffs are always very nice, friendly and work very hard to make sure people have nice safe services. They always work hard to keep the place clean, sanitized for the well being of the staffs and costumers.Through words of mouth, people from in and out of town love to come and get their nails done at this unassuming nails salon. Many trendy nail salons in Cleveland will come and go, but City Stay Nails salon stood the test of time. Its a great nails shop. The fact that they have been around for so many years with many happy customers that come back over and over again, year after year speak for itself.I highly recommend this salon for nail lovers in Cleveland to come in and get your nails done.Thank you City Star Nails for your wonderful services for so many years!

Recieved pedicure and fill in with white tip by nail tech who sits at station #6. I believe she is the owners wife. I had a appointment at 11am they had me sitting in water until 11:45 because they were running behind. I waited patiently, until I saw nail clippings from a previous client inside the foot tub in. which the receptionist got out and apologized. Nail tech #6 clipped my cuticles which are now sore. Once she began to do design on nails which was only a white outline on each nail, it was so sloppy. Paint on my hands nail not completely painted. I had to go to the owner to try to fix the nails. Still was not happy with service. #6 used a nail file after polishing nails and left scuff marks on every nail. Looked horrible will not be returning back

I love this place! Everyone is very friendly,and nice!

Never been to this place before finally went in on April 2nd 2021 service was pretty good and gave a nice size tip! today is April 21st I figured Id go get my fill in done, my color been turning brownish color dont know how that happened but I was told it would last two to three weeks which my paint is chipping off of my nails the color has turned from Blue to Brown and call today to get an appointment you get nasty customer service sounding like she has an attitude or just simply doesnt want to be at work in that case then dont answer the phone and give it to a pleasant person who likes to take appointments this isnt how you run a business, all it takes is one time to turn me off from something and Ill never return Im sure it wont mean much to many but that was 120 bucks taken out of somebody elses pocket because you have a nasty attitude answering the phone no thanks

The mullet of pedicures. Too much taken off the top and not enough off the back. My toes were rubbed almost raw with a few tiny abrasions and not enough attention given to my heels. Nail Polish looks great but as far as my skin, it looks like I didn’t even have a pedicure.

I have gone to City Star Nails on and off for a couple of years. I think that the pandemic has affected a lot of businesses and the way that they are used to doing business...but I was not happy when I left them, today. I used to be able to walk in and get a service, even if I had to wait about a half hour. I went in last month and heard that they are not really able to accommodate walk-ins anymore so I called and made an appt when I needed another pedi. I got to my appt approx 3 minutes late and even called to let them know that I was on my way. I then sat in a chair in the front of the salon for 40minutes awaiting my service. Nobody addressed me to let me know that they were understaffed or finishing up and would get to me. I let them know that I had to leave and I did. Why schedule appointments if you cannot keep them? 15min is usually my threshold but Im pregnant and need help to get to my toes so was being patient...and it did not pay off.

Kent is really nice and patient and funny. Highly recommend him and this business! I got dip powder nails and acrylic w overlay removed. Very affordable and very nice customer service from everyone I encountered.

They did an awesome job on my nails! I will definitely go back.

I love the hot towels on my legs with a massage they do a good job

Looks great 😍I am satisfied with the quality of work. Nails immediately after the salon. Thank you!

Great service. Short wait times if you didnt make an appointment. Lots of color options to choose from.They have all the newest magnetic,dip, color change polish, and hologram powders.

Ive been going here for over 15 years and have never had a bad experience. My nails always look amazing

I had Tami & had a great experience. She did a fantastic job & was a joy to have. Cant wait to go back. I drive 30 minutes to go to this shop.

Clean and excellent work! Love my nails!!

I love love love City Star Nails. I have been going here for years I have tried other places and they do not Compare in quality and service. I highly recommend themTo everyone

I was satisfied with their work but felt rushed the whole time I was getting my fill and pedicure done I feel like if you’re getting charged that much you should be able to enjoy your pedicure not to hurry you up out the chair also 50 dollars for a fill in nothing extra seems a bit extreme other then that they we’re ok.

I just wanted to say that I started seeing Judy at city star nails a few months back and I have been very pleased with the way my nails have changed for the better I am very happy with her service and the quality of her skills and she is very fast which is also great. I cannot say enough about Judy also city star nails has a wonderful collection of polishes I have been very happy and it is right by my house what more could I want. A+ plus!

I was not taken back until about 30 minutes past my appointment. I was quoted One price and ended up paying $25 more.

Pedicures are dual punishment, tickles and hurt but no complaints. My feet look good.

Kim is amazing, my cuticles was really bad and she was very gentle.

Kent Slays my nails every time I come in. I tell him and show him what I want and he makes it better and adds something even better to add on to the already amazing work he does. He takes his time and doesnt rush which is awesome he pays attention to detail. Thank you

Super clean and never have to wait!

Very, very accommodating. The young lady at the check-in desk very friendly and professional. The nail tech did an excellent job. Very clean place.

I was charged 45$ even though I said no gel just polish and was told it was because of length it should have been 35$dont make sense

Went for our nails for my daughter wedding and they did a beautiful job. Very clean. Nice people. Will definitely be going bk. And I live 30min away its worth it

My experience was absolutely horrible . First off my nails are so crooked and uneven it looks like a child did them i also took a picture as an example of what I was going for and they look nothing like the picture instead of simply telling me they are unable to do it she does it does a horrible job but then I pay $124 for something I could have done myself . My first and my last time there.

Did great job on toes

I love this place tom gets the job done mood change nails he did feb 2, 2017 last for 2 months no broken nail or nothing the other set are the same nails got a fill in b4 I went to Atlanta on my baecation my nails was health and long its time for me to go back and get them done

Meh, not the worst manicure/pedicure but not worth the $73. Sloppy, paint on my hands, fingers. Bumpy surfaces. No wait this time.

Pedicure and manicure were great. Dont let them touch your eyebrows though. Loopsided and uneven. Then wanted to argue even after I walked away. Then proceeded to discuss it with other customers. Who does that? Never again

Always great service and my nails look amazing!!!❤️❤️

City Star is my favorite nail salon. I’ve been coming here for over 15 years and I still love it. Family owned, very professional and I always get great service. I’ve tried other salons but I always come back here. I recommend them to all my family, friends and clients.

I usually have great experiences here. My usual nail stylist Tran is very considerate and spends time making sure my nails are perfect. Today however I started with a different nail tech that decided instead of fixing a chip in my nail or filing my nails to a shape that would work for my nail cut it off short and said it was her technique. She then lied to the owner saying my nail was that short already . After the owner tried to repair the nail so it matched the length of the others. My polish this time ended up spotty and the “fixed” tip broke off the second I got in my car. This is after they had been worked on for two and a half hours. I really loved this nail salon and had great nails for months from them but after this I will not be returning.

I recently had a spa deluxe pedicure by Kim. She was good but went extremely hard at scrubbing my feet, when got home I noticed I had some burning and at a closer look she cut my feet up some. If I go back, I would definitely tell them to go softer next time. Other than that she was meticulous at cutting cuticles, nails and filing.

I figured Id try something new so Ken did Ombre coffin nails. I absolutely LOVE them! Ive been coming here 10+ years and would never go anywhere else!!

I love this place and my nail tech Tammy is so good at what she does she keeps me together

Love when tammy gets to do my nails. The wait is worth it everytime!

She was using the phone and on the phone while doing my nails

Get place. Nice people. No wait

Very nice will come back again

Beautiful pedicure with friendly staff

Ken and Kim are very friendly and helpful. They are very profesional. I love going there.

I went to get a fill in today and Judy was AMAZING!!!! Will definitely go back to Judy. The place was very clean and the staff was very friendly.

Judy does my nails i love her energy very nice and professional I always request her I enjoy her work Im a satisfied customer

Kims the best with her husband they know how to make you feel welcomed like family your nails done right and beautiful I would never go anywhere else

My nail tech was Judy...she is so sweet and good at what she does. Great service! Clean safe and sterile. My nails poppn!! Definitely going back😁

Im sorry but i absolutely could not understand a word the nail tec. Was saying. My nails chipped on the corners my nails later that day. It was Gel polish... Literally 6days later my nails looked so bad. She told me 2-3 weeks...

I’ve been going to City Star Nails for a few years now and I absolutely love it. I’ve tried most nail salons in the Cleveland area and this one is the best by far! Ken always does a great job on my nails and they never chip/peel off prematurely. Highly recommend going here for all of your nail needs!

Horrible customer service they pull your hands and they caught in their language when you know theyre talking about you or other customer I would never suggest anyone

One of the best nail salons in Cleveland with amazing customer service and hard working nail technicians! They really care about their clients and go above and beyond.

Excellent place! Great service and great quality products. This is the only nail salon ill go to!

Nice and polite and quick

My sister gave me a gift card for City Star nails years ago and I have been coming ever since! I love everything about the place I cannot say enough good!!!

TOTALLY RECOMMEND! I’ve been coming here for 6 years regularly for my nails and pedicures and I am ALWAYS pleased and leave satisfied and happy every time! Very relaxing and friendly atmosphere where they all care to see their clients satisfied! I will never go anywhere else! Their receptionists are always friendly and super sweet too!

I always come back here to get my nails done. I’ve never been disappointed with the results, and would 10/10 recommend.

LOVE. BEST NAIL SPOT EVER! Ivery went to many other salons to get stiletto nails, short and pointy. Thats all I wanted and every salon messed up my nails. I went here and Kent did my nails PERFECTLY. He looked at the photo I brought as reference for 10 seconds and I thought oh no, hes going to mess them up. Nope! He did them exactly how I wanted them! No salon has ever did my nails to my satisfaction but city star nails. I definitely reccommend Kent! Beautiful job!

I love it here 🤩 they always know how to get me together. Tran is my favorite.

Love this place,very clean,the employees are very nice.And they do a beautiful job.

I’ve been going here for a while and the work is always satisfying. I do prefer to go back to the same person for fills etc so I am currently going to Kent and he is always getting my nails together. I went 6 long weeks without getting a fill and couldn’t believe no broken nails or lifts occurred. Very happy!

I just wanted to say you guys are great!! The receptionist I think her name is davi was so sweet and got us an appt same Day. I got my first pedicure and I laughed really hard but it felt really good and me feet look great!! I will definitely be back

I used to go there a few years back and stopped just because I lived too far. I recently moved a few minutes away and its like I never left. Kent is awesome and so is the rest of his staff. I hope they stay the same ALWAYS. 😁

I Loved my experience here! Today is my birthday and I missed my original appointment at another location. So I called City Star Nails and they were the answer to my prayers! They gave me better than what I originally asked for and the price was MORE then affordable! Id recommend City Star Nails to any and everyone looking to get amazing service and a new look at a great price!

Kent is the best!

I was there 4 day ago and got my nails done with the woman that set at both2 she did a bad job on my nails. But I have had my nails done there 2 other time and it was a great job.

Ken was absolutely amazing, I showed him and picture and not only did he recreate the look he also added his own special touch. Cleveland it’s been amazing 😉

My nails are beautiful, the nail techs there are nice and good at what they do.

Great pedi and would have given 5 stars if the receptionist wasnt so rude and had kept her mask on like the other staff.

First time was a good experience I liked the ambiance of this nail shop this was the best pedi Ive ever gotten she took her time and painted my toe nails very neat this is a place I would go to for pedis and she shaped my coffin nail very good I will be back.

I went there today before work, 2 of my co-workers and I went because I wanted my nails done for my birthday (Saturday!). Im not sure who did my nails (my fault, I never asked) but I had a great conversation with her and she did amazing on my nails! I would highly recommend and I will be definitely be coming back.

I been going to City Star Nails for over 16 years and let me say how I never had a problem with them. I love how generous and kind they are. Its a very nice and clean salon. The Kent always does a great job and also the other nail tech I have tried 2 other places and they do not do the same great work City Star Nails does. They have great selection of gel colors n regular colors plus let me not forget the moon colors. I recommend this place to everyone! I love it...

Went here at 7 with my friend and they stayed open late for us. great experience and beautiful nails! everyone is super nice and went the extra mile to make sure our nails were perfect even though they had to stay late for us :)

Nice people and I was satisfied with my nails and reasonably priced! Definitely satisfied, and they have a new customer!

My nails stayed on for 4 days 👎🏼but the pedicure was great👍🏼

Tran did an excellent job with my pedicure. Highly recommend asking for her! Ill be back!

You cant beat the price. They do a great job. Great selection of colors & artwork!!!

I went to this place because the place I previously went to messed up my nails. I’m new to the area and was looking for a good nail place. I waited a little however Tina did such a good job. I recommend this place. I will be returning there soon

So, after searching for a place to get my nails done after work that can fit my schedule, I found after reviews and reviews of different places this salon. Well, Ive never been there and I decided to try it after getting my nails done the first time with someone that really left me disappointed with my nails. I read reviews of this place and went there and requested KEN and waited for him for a while but I have to say this guy fixed my nails, took his time, fixed it how I wish they were the very first ttime I had them done. Asked me if I was happy with the outcome. I love his work and will keep going back to him!!!! Thank you Ken for your work.

First time I have ever gotten a Mani and pedi!! They look wonderful! My nail tech was efficient, kind, and thorough about her work. Thank you

Love my cherry cola toes 😁

Ask for Kent. You won’t be disappointed

Been going here for 8 years and I drive out of my way to still go get my nails and toes done by Kent he is the best!

Just recently got my nails done on 9/6/19 in the evening, since then the gel polish has come off on 4 of them and is chipped on 1. Now it has been a while since anything has been put on my nails at all, but I don’t remember the gel polish being like this!!! It’s literally only been 13 days(the first one peeled off after day 7) I was told that they last for up to 3 weeks with gel!! . I paid 38 dollars and I am very disappointed. Honestly I wouldn’t care but it’s gel! Not regular polish, it shouldn’t of come off that quick also should of lasted much longer. It was later in the evening and they were trying to get out of there so I’m not sure if that had anything to do with it. Just upset that they turned out that way :( I got a pedicure as well which I also felt was rushed. So in total I spent 80 dollars for an uncomfortable situation only to then, have my nails come off.

I have been going to City Star for about 10 years now! My experience has always been amazing and Kent does an amazing job every single time. Would recommend to anyone always! :)

Have been going for years. Always positive! Tran did a wonderful job today and was super sweet!!

Ive been here quite often and I like the result, but there are a few drawbacks:1. I have not seen masters disinfect manicure tools before and after a client. Nail files are not disposable. Paper towels that shake off dust are used several times.This point is very important for people who are worried about their health.2. So as masters of work on the speed, fingernails saw very rudely.after the last time I had a very sore fingers and skin around the nails, because the work was done quickly and the nail file cut the skin

Good nails and eyebrows, long wait though. Always go to Ken, kim, or sophia, they have the best work quality.

Even though I was waiting for a chair for awhile, I still felt comfortable and the results were worth it.

Ask for Kim shes the best!

Nice nails !

I’ve gone to city star before and was equally as displeased as I am now. I have gone with my mom the last 2 times and I always go second and finish first. (Not mentioning the disorganization of the place with the LONG wait). My acrylics always pop off with gentle care and haven’t looked good in my last 2 visits there. I always get a coffin shape and i’ve noticed the top of my nails being slanted. The nails rarely have the same shape on each nail. Like I said, i go with my mom and they seem to take much better care of the women than with the teenagers/young adults. probably because they know that the adults will call them out if they do something while the teens will let it slide. I got my nails done a week ago and already the pinkie and middle nail (Left hand) came off and the pinkie nail (Right hand) came off as well. Wouldn’t recommend going here if you’re looking for quality nails at a REASONABLE price.

Great place! Very clean and professional

Been going here for many years and I like the owners and the staff and the do a good job

Kent was a very nice gentleman. Put his magic to wonders! My nails look great!