They decided to trim my cuticle with the buffing tool, and it made my cuticles bleed, at least 3 fingers are bleeding I shouldn’t have paid. I’m never returning worst experience ever seriously.
Not even wort one star!!!! Unprofessional work, I went with my wife to get her nail done and I was more terrified after they finish with her nail. The side of her nail was bleeding and swollen. I talk to the manager and she Said she could not do anything and did nothing so I contact the owner and he did nothing as well. So i recommend not going to this place, if your looking for coming out of a nail salon happy and please with your nail then I reccomend find somewhere else. The worker that did my wife nail was running around all over the place taking care of other customers and not taking her time doing the nail, she was rude, unprofessional, and aggressive doing the work so. Paying all that money just to get hurt and fingers to bleed is not wort it.
I went in on Saturday (9/4) for acrylic dip powder on my nails. Monday I noticed my middle finger on my right nail cracked. Now all my nails are lifting and/or cracked on both hands- not even a week into my manicure. I took pictures to show but google doesn’t allow you to upload photos. This was my first time trying this salon, as I was trying to find a salon closer to my house. I read their positive reviews on Google and was hopeful this could be my “go to” salon. Unfortunately I do not think it’s worth the money since I usually get 2 weeks out of my acrylic dip manicure.
They would not honor my gift certificate. They told me they could not honor it because of new owner! Be careful purchasing gift certificates here. Quality of service on gel nails was poor, and they were trying to push services on the customers! Never going back there again.
First time coming to this nail salon, also first time doing dip. Tiffany did an amazing job on my nails, she gave me ideas and also respected what I liked. Amazing job. I’m looking forward to come back again.
Fantastic! I am so impressed with this establishment. I found Ultimate on google and tried it because the review were great. Tiffany and her crew are ultimate nail and lash experts. Lee did my hands, feet, and lashes today. I am thrilled. She was fast, precise, and sweet as could be.Thank you so much. Truly a five star salon!
I love that place, they are very friendly perfectly location, clean,
Ann did the best pedicure and Tiffany provided the best dip!!
Unbelievable how unprofessional my daughter and I were treated. I bought gift certificates before Covid, asked if the expiration date could be extended because we couldn’t come in during quarantine they said no problem and then acted like they never talked to m. she wouldn’t accept the gift certificate and charged my 12-year-old daughter $25 for butterfly design on her nails. Also called me a liar and threatened to not do my daughter’s nails if she continued to talk about it. I will not return and I will continue to tell people not to go there because I was cheated and called a liar and that is not professional at all.
This place is great!! This was my first visit and I will definitely come back. The ladies were extremely nice and made you feel comfortable.
BUYER BEWARE! DO NOT WASTE YOUR TIME OR MONEY! Came here for eyelashes with a Groupon, she used glue not made for eyelash extensions and all my eyelashes fell out. Then I went for a fill because my guy was out of town and she did the worst job. My nails are lumpy and one even broke within the first week. When I went back in there there was another lady who they charged $100 for gel manicure and a pedicure and it was all messed up. Don’t even bother
I loved how Tiffany did my nails I will be coming here for now on first time coming here and I loved it no wait at all
An amazing job! I have never had my nails done so good! She did them perfectly!
Beautiful salon. Great service.Ask for Nancy. She is the most professional and proficient nail tech I have ever met. Ask for Nancy and you will never go anywhere else!Absolutely the best!NANCY IS THE BEST
Was at ultimate nails today I had a manicure and a pedicure, facial work was great service was really good people were friendly the place is really clean I recommend people to come here it’s really relaxing and prices are decent
Mary Sha come and check her out she did a amazing job on my nails they are beautiful I will from now on for word come here and get my nails done from her...
Very professional and Nice people...I would definitely be back for my fill-in and pedicure 🥰🥰
Go to LG Nails & Spa INSTEADSUPER OVERPRICED, dirty salon. My nails were even painted over my cuticles. LG nails is in the same plaza, luxury, clean, friendly and AMAZING prices. Made the worst mistake coming here due to time restraints. NEVER AGAIN!!!!!!!
Tiffany and the whole staff did an awesome job on my sisters wedding spa day. They accomodated our party of 7 and went above and beyond getting balloons and champagne for us to celebrate. Thank you so much!
Very overpriced for the work. Took a very long time to do and it was just a powder change, I also was practically forced into designs and they had no good ideas🙄 Then when trying to pay their card reader wouldn’t accept my card for all that. I had to use a different card that I didn’t want to use due to fraud protection from their machine. Not satisfied. Not returning.
Rude. Sloppy polish, wont be back
Little on the expensive side, but they do nice work
Awesome experience! Up front on cost, got me to do eyelashes too which I LOVE!! VERY reasonable price and Tiffany was perfect!!! Highly recommend
If I could rate lower than 1 star, I would. My 16 yr old daughter went to get her nails done by herself. They didnt tell her it cost more for longer nails and the shape of nail. When my daughter didnt have enough money, they laughed at her and told her she shouldve asked. No, thats not right, they shouldve told her before they did it. Im livid but my daughter wouldnt let me go talk to them.
I go here all the time and always leave feeling amazing .
I came to this location to give them a chance. I needed a fill-in with the colored acrylic. The male technician worked on my nails on Saturday. On Monday, I noticed that my nails were lifting. At first, I wasn’t going to return but I figured I should have them fix it today (Wednesday). When I arrived, the lady was so nice. She said my nails were too long. I don’t know why the length would affect my nails lifting if I just got them done a few days ago. She tried to fix my nails, but my real nail was too weak after she removed the acrylic. So at that point, I told her I don’t want acrylic on top of a hurt nail. I asked her to take them all off (what a waste of money). She told me she would give me a discount on my next set of nails. That was really kind, but I won’t be returning.Business Tip: Customer service is everything.
If I could write a review lower I would. I went to get a new dip set. I have had dip on my nails for about 2 years now and never had a worse experience.There was never any trimming/shaping or cuticle removal they just pushed them back. I never had a dip removal go so fast because they never used acetone just used the motorized file to remove it, I stopped him multiple times since my nails were so “hot” they hurt for a few days after. In the quick time he removed my dip the lady next to me was now completely done with her dip set. It was so chunky, thick I stopped the service all together and just paid $15 for the removal and walked next door to get my nails finished. I did not want mine nails to look remotely similar.
Tiffany and most of the team are great! Been going here for about 1.5 years, sometimes she has guys working there and their work is sub par, only reasoning for the 4 starts. Im satisfied 80% of the time!
They are the best. Amazing job Im absolutely beyond satisfied and happy with the service I received!
I dont always get my nails done but when I do I like coming here. Cindy is very attentive, friendly and professional.
Overall it was a fun time as I sat there & tried to prepare for my interview for the next day! It was quite peaceful & relaxing even while stressing about work! I noticed a little dirt under the nail afterwords but overall it was a pleasant treat for myself. It does bother me now that you mention it, she pushed me to upgrade from the $14 to the $20 dollar for a better experience! I guess I expect the best from everyone till they prove me wrong!
Tiffany did an AMAZING job on my daughters nails, we will definitely be coming back again!!
Terrible nail shaping and painting, I got them removed and redone at another shop the following week, because i was too embarrassed by these nails.
Nancy is the best! Im very picky about how I like my nails and she really took her time and made them PERFECT!!
My first time trying this salon and my nails looked beautiful!! I got an ombre with rhinestone and she did a wonderful job.
Very nice and they did a great job with my nails and eyelashes :) will be coming back!!
Tiffany did an amazing job on my nails. I got a long, coffin shaped acrylic set with matching toe polish! It turned out beautifully and she was so careful with it! Never had a better set.
Only complaint technicians need to wash hands between services. Especially with COVID-19
Tiffany always does my nails and I’m never disappointed when leaving. She goes above and beyond to make sure all her customers are satisfied. Great customer service and quality nails!!! 😍💙
Did a great job. Worked hard and didnt rush on my full set, pedi and facial.
Great service and very sweet! i showed them a design and they did it perfect !! will be going again!
I’ve been going to ultimate now for almost a year. Everyone there is amazing. Nice lighting, beautiful decor, fair prices!! Tiffany is running a professional salon I wouldn’t go anywhere else.
I Wouldn’t dream of going anyplace else! This nail salon and spa is professional, clean, and provides optimum customer service. Additionally, I find them very cost effective. Thank you NANCY for 5 years and always making me feel like a new woman when I leave!!
Nancy and the team is amazing! They fo not rush and take great care every time!
Tiffany does a wonderful job. I am always pleased with her professionalism. I will recommend making an appointment with her so you can make sure to have her assist you. All the women in this shop do a wonderful job as well.
Overall it wasn’t the best experience or quality nails. I have never got gel nail polish & it was bumpy or peeled off after a week & when asked to fix it they acted like they did not want to do it. So I will not be back & I hope they don’t treat anybody else the way they did me. I do not recommend this place until they can work on their customer service skills & improve their gel nails technique!
I wanted acrylic and Nacy refused to do acrylic and decided to do dip powder and took forever .... by the next week, my nails were yellow and lifting. My daughter got hers done acrylic and by the 3rd day they were lifting. The tech didnt file them correctly in her cuticle. The prices were wayyyy to high. They have kids services and they charged me for my 10 year old a full amount on her pedicure. NEVER coming back to this place.
Wonderful shop. Helpful, courteous and super clean : ) thank you!!
Crazy Tony is the best!! He always does my nails and makes sure that they are perfect. I will never go to another nail place because the people here are so amazing and always make sure you’re happy with their work!
Tiffany is the best. I told her only once what I like and wanted and she did exactly what I asked for!! I am very picky but I will def be back, I found a new home for my nails and toes!! 😇😇😇 thank you Tiffany!
Tiffany the manager always does my services (nails, pedicure, eyelashes). She is such a hard worker and always tries to make every client happy! She is amazing .. i highly suggest this place 😊😊
Mary and all employees very professional and very good job on my nails.
Had a great experience today Crazy Tony is amazing & Tiffany is very friendly! Yes I’ll be continuing to visit here most definitely! I strongly recommend trying this place out! Great service, clean, and very accommodating.
If I could make this less stars, I would. I Waited 20 minutes while they only had one customer and 4 of them. I told them I wanted my nail removed as 2 of the nails ripped my nail in half sideways and I wanted to them heal. I was purposely put the side because my request was small. This put a terrible taste on this place. As a regular who tips more than 20% my bill every time, I will NEVER come back to this location.
I’m changing my review because even tho I may have had a bad experience at first Tiffany the manager did everything to make it right. She fixed my nails now they look fantastic! Thank you so much!
Great experience. Good hours. Friendly staff, (especially Nancy and Tony). Good prices and my nails were beautiful!
Tiffany and the staff here are fabulous! They are professional and courteous and their prices are great! Highly recommend Ultimate Nail and Spa!
Love a good pedicure. This place does a nice job. Its clean, well run, and all the techs are pleasantPrices are very reasonable.
I saw a man outside smoking a cigarette when I arrived and he turned out to be the one doing my nails. He failed to wash his hands before starting the dip removal. While my hands were in the acetone wraps he made the water for my soak and went outside again to smoke. He failed to wash his hands AGAIN! When it finally came time to soak my hands the water was cold. Such an unsanitary and disorganized manicure. I usually have a pleasant experience at ultimate nails, I’m very disappointed.
Great experience I will definitely be coming here again.
The nail place is amazing. Tiffany did my nails and did a wonderful job and Diane for my pedi! Will definitely be back
On my first visit, I had fills with gel manicure and 2 designs done by Lee. I was in and out in 35 minutes. I’ve never been happier with the service I received. My nails look awesome. I will be a repeat customer.
Very busy and doing customers way too fast!
Tiffany is a great person and does a fantastic job
Tiffany is so sweet and she did my nails perfect will definitely be going back!
Had a great first visit and Lee did an excellent job on my nails. The only draw back was I made an appointment for 10:30 and had to wait. However, it was worth it!
Tiffany was the best! She’s so fun and does a perfect job. Ask for her❤️
Love the orange classic pedicure. So relaxing with the massage chairs
Vy and Marry did great job