Had to get towed very late last night in the cold and my car is very very low and unconventional. i had a tire that popped off the wheel. Aaron showed up, and was super friendly to me. helped get the car loaded on after a few hours, and offered to get us drinks at the gas station on the way home, since i was an hour away. had a really good conversation on the way back. he was very nice, talkative, knowledgeable, and we got it all taken care of. Aaron was a perfect example of the best tow guy i’ve ever had help me out at midnight.

Had to share the road with one of their drivers this morning, it was very apparent that they have 0 regard for human life on the road, within 5 minuet I witnessed them cut off a metro bus on w 8th Street, weave in and out of traffic using no turn signals then finally being cut off myself so they could cut over to make a right hand turn from the left lane.attempted to report but mailbox was full, great business you guys got going on.

Awesome people and very helpful! Wayne came out to help me today and I ended up needing his help twice and he was very friendly and efficient at his job! Thank you Wayne. I really appreciate it. Not to mention the time he helped me months ago with a flat tire!

They came at the time they said they would. The guy was very nice and jumped our car quickly. Super helpful! We called all kinds of nearby companies and they were not helpful. I would recommend!

The young men that came to help me, Wayne and Danny, were absolutely amazing!!! The bearings on one wheel of my travel trailer caused my wheel to completely come off. These young men were thinking outside the box, extremely innovative, and very positive throughout! They took care of me like they would their momma. I cannot say enough nice things about these men!!!

I would recommend this Towing Company to everyone. The driver, Cody, was very professional, friendly and helpful. He handled my vehicle with care and professionalism.Thank you Kortes Towing and Driver Cody. I greatly appreciate your business!

Nothing! Reckless on the highway for absolutely no reason. Maybe you should consult your drivers on professionalism and safety. Hope u respond so I can tell u the date, time and highway. U need to fire that reckless driver. Hes a liability and I wish I had him on video. This guy is going to make me invest in a dash cam and maybe a bumper cam aswell.

Wayne was awesome, he picked me up quickly and let me know when he was on his way. He got me home safe and was friendly and very helpful! Would definitly recommend him to anyone!

This was the company sent by AAA so I can’t speak on the cost, since it was covered under my membership but the guy that came out to help with my car stuck dead in my garage was very professional and friendly. He asked questions first to make sure it couldn’t just be jumped and tried it just in case. While that didn’t work, I appreciated it.

They responded for my AAA tow on I75 in the Vandalia area. After a long day at the hospital, i lost my radiator on the way home. Had it hooked quick and we made it 5 miles when the dolly tire blew. Not the drivers fault. No problem, the driver had it swapped like a nascar pit crew in 10 minutes and we were back on out way. thanks

Walter towed my pickup truck to Amelia for me and I rode along. Hes a good guy and hes got a knack for the job. He talked with me like we were old friends and he was polite and professionalThanks Walter. Evan Gault Amelia Oh.

Supervisor is a racist. Guy that drives the kenworth is a real piece of work. They like to pick on the sick an injured. Very unsafe drivers. Always on the phone while driving.

Needed a tow during rush hour on a rainy cold day and called AAA. They told me a driver would show up in an hour. Wayne from Kortes was there in probably under 10 minutes! On top of taking care of getting the car to the dealership, since it was after hours he gave me a lift home. I highly recommend Wayne and Kortes Towing.

Tow truck driver Walter did a great job, very proffesional and courteous took extra care loading/unloading my vehicleGive the guy a raise and tell him I said, thanksPs ....also thanked me for using AAA(Very rare) Ive been a AAA member for 30 years and never told that by a tow truck driver

Owner and at least one employee thinks its ok to run people over. Would not recommend.

I love the service here, i got ripped off by my towing company and without any problem at all, they came to my rescue!!! I recommend them to anyone looking for fast, friendly, and helpful service. And Again Thank you to the company!

Absolutely awful company, the negative reviews for months and months tell you everything you need to know. Do not use them for anything if you want to feel safe!

Jake, I think his name was, towed my van today after a tire blew on I-75. He was so friendly and very considerate of the fact that I was alone on the interstate with my young son. I cant say enough good things about this man and the way he treated us today.

Wayne went above and beyond the call of duty yesterday after we were stranded with a defunct rental car. He even helped talk some sense into the rental company to get us back on the road. Thanks again Wayne. You saved our baconSean from Canada

Kortes got to my car quickly, especially for it being 2am. Great rates.

I work over at Forest Park Automotive, kortes is very professional, fast, reliable awesome people and the drivers know what theyre doing! Awesome service!!

Very unpleasant to deal with. If you enjoy having the phone hung up on you when you need help and are trying to get your vehicle towed, look no further! Wayne had a meltdown and threw a tantrum and refused to tow my truck. Great job!

My name is JEFF,I just had an amazing experience with two of the nicest, most professional tow truck operators ever. Mark and Wayne Not only were great at there job, they are amazing people that care about others and there situations. I don’t know we’re we would be tonight.Im now revising my review after finding out the double charge me and made me believe they were being nice.I had a family of 4 could have got an uber for myself. I was lead to believe the were send out another driver for customer service purposes.THE REASON I FOUND OUT WAS BECAUSE WE BROKE DOWN AGAIN THE NEXT DAY AGAIN AN AAA WOULD NOT COVER THE CHARGE BECAUSE I HAD USE MY 5 TOWS. thinking this had to be a mistake pay another company to tow use, pay $60 think I would be reimbursed. That never happenTHE MORAL TO THE STORE IS, NO ONE WILL HELP YOU FOR FREE OR OUT OF THE KINDNESS OF THERE HEARTI want to give a very heart felt Thank You to Mark and Wayne FOR STICKING IT TO ME!!!!

I am so pleased with the towing experience I had with this company. The driver, Orlando, was at my location in less than 5 minutes! He was seriously one of the nicest guys I have ever met. Will definitely be using this company again!

A very professional driver name Wayne was very nice and helped me with a flash light to see and determine what my problem was. He didnt have to help but he did.

Quickest Ive ever gotten my car done. My battery died. AAA came and towed my car to this shop on drivers recommendation. I needed a new battery and an oil change. From the time they towed my car to when my car was finished was an hour and a half. Good prices. Highly recommend.

Horrible people. DO NOT GO HERE. CLOSE DOWN THIS BUSINESS.

I had a tire blow out on the expressway. Nick from Kortes was sent by AAA to tow me and my experience couldnt have been better. It was rainy and cold and nasty and Nick was amazing. I had my two year old son with me and Nick told him about the tow truck and how it worked. He was amazing! He took a terrible experience and turned it into something super cool for my son. Thanks, Kortes. Nick is awesome!!!

AAA sent Robyn to us at 3:00am after our car broke down on I-70 during a road trip from St Louis to Pittsburgh. Even after a very long day for her, Robyn was extremely helpful and kept our spirits up. The following day, we needed a tow all the way to Pittsburgh and requested Kortes again. Wayne showed up shortly and made the hours-long drive bearable despite us being three adults in a small cab with no AC. Cheers to Robyn, Wayne, and the whole Kortes team!

Worst tow truck drivers. Two of them personally observed not obeying traffic laws and nearly caused accidents. Hope theyre not contracted if I have to call AAA, smh.

I actually worked here. My checks were never worth the time.

My experience with kortes was excellent,I called and they came as soon as they could,Jordan called me with alot of respect and fluency in communication,he took the extra initiative in to putting skids under my lower control arm so my rotor wouldnt drag on the ground, he helped me take my wheel off cuz the lower ball joint broke and the axle had tension on the oil pan, i told him to just yank it on there and he refused,he said he didnt want anything else to be messed up more than it was.Jordan should deserve a raise,he jacked my car mt car up over 10+ times to get it on and off the truck, i recommend kortes to anyone

Great quick service. Tow driver was friendly. Will recommend. Not bad for the price either.

Absolutely incredible experience with this towing company. Josh handled everything quickly and efficiently. Price was reasonable and service was friendly.

The driver was super professional and courteous. Very fast and flexible.

I was disappointed with their lack of professionalism and customer service. The woman who answered the phone was unable to authorize what we needed so I asked to speak to the manager. Though he was in the building (and available), he refused to pick up the phone. I guess I should be grateful we didnt end up using the company. They definitely werent worthy of our patronage. I suggest that you call Millennium Towing and Recovery instead.

Firstly the (AAA) driver, subcontracted Kortes, steered us away from our normal shop saying ah best prices in town and free diagnostic. NEITHER were true . The driver was just supposed to jump her car, but didnt have jumper cables, only one of those weak little jump boxes. It started, but the battery died immediately since it had been completely drained, and the alternator wasnt fully working. He then left her (in a bad neighborhood) saying he just stopped for her while en rout to another job. He told her to leave the keys in it, and hed return in an hour and tow it to his shop Kortes. WHAT!!?? She called back AAA and they said the call was closed/ completed whatever. BS. ALL she needed was the truck to hook up jumper cables for a few minutes so she could make it home. The driver finally did return, luckily before someone could mug her.. or worse. He talked her into taking it to Kortes, saying best prices and FREE diagnostic. The next day we called several shops including our usual for quote to fix the alternator. All said around $300. THEN Kortes called us and told us it would be $525 out the door Really!!? We called AAA again to tow it to our trusted shop. A Kortes driver then towed it out of their gates to wait for the other tow. THEN a guy from Kortes started calling her over and over from restricted number, SCREAMING at her that we owed them, the police were there, and they were filing theft charges, and putting some warrant block on her license. Incredible. This place is a racket. Steer clear.

Broke down on the highway at 12:30 in the morning. Darren and Danny were great to with with, extremely friendly and genuinely concerned with my safety . They got my car off of the highway and on the tow truck fast and were very professional. Best towing experience I have had!

DO NOT USE KORTES TOWING SERVICE OR REPAIR SHOPI wouldnt even give them one star if I didnt have to.I had to use this lame excuse of a company through AAA when my car broke down. The driver was 45 minutes later than what the estimated time AAA gave me. All he did when he finally got to me was badger me about where I was taking my car, telling me that I should take it to this companys shop instead of where I wanted it to go. Not only that, he charged me for an extra three miles ($10.60) because of the route he had to take. When I mapped it out it was a main 4 lane road all the way to the shop of my choice and it was closer than what he said. After he got my car on the bed, he refused to leave until I paid him the money. He refused to give me a receipt when I asked for it. All the while still badgering about taking it to Kortes instead.I filed a complaint with AAA and their service department said that the driver had claimed he didnt take any money from me. When I called Kortes service center, the man who claimed to be the manager was an ass and hung up on me. Real great customer service you have, Kortes.If you are a AAA customer in Cincinnati or in any place, remember to tell them not to send a Kortes truck. I have had the unfortunate encounter with Kortes 3 different times and every time its the same old rodeo.Just take MY car where I want it to be taken.They are a bunch of money-snatching, low-class thieves.

I love this place. Honest people tony great guy and workers honest. There really good what they do I will go back to them

No customer service tow truck driver pocketing money and advantage of people for early tows. go for it if u want to get robbed and treated like poop. Owner was an ass and driver was a dick perfect couple

Name hidden for the time being, but once all the legalities are taken care of ill write another FULL REVIEW (PROOF) on the shenanigans of this company. Ill start off with a little overview of the company.. Company is rather new.. few years old and the main owner just recently got out of prison for drug related crimes and is heavily leveraged with all the tow trucks on lease, so hell damn near hire anyone to drive his tow trucks.. meaning that most of the drivers are very inexperienced. My car was towed and dropped off the back of FLAT BED tow truck at full height. The driver checked what happened and then got back into tow truck and drove away without even talking about damages done... also refusing to move my vehicle to desired location 12 inches away with all the room you could imagine.... Should have called police/insurance immediately.. instead I called the actual company and they had me playing cat and mouse with the managers/owners (cant be sure because I heard many different versions of who was in in charge) for 2-3 weeks before finally being told that they arent responsible for any damages.. anyone reading this.. make sure you call the insurance/police IMMEDIATELY after ANY DAMAGE happens to your vehicle regardless of the situation, or you will more than likely be lead around and possibly never paid... wasting your precious time like I did.... Would not recommend these con-artists to my worst enemy.. Ill never call them for any type of service in the future, but if you want a possible shady circumstance.. try your luck!

Very nice and helpful, definitely recommend!

Had to get my truck towed this morning. 0 degree weather. Unfortunately didn’t get the name of your driver but he was at my location within 20 minutes after my call to AAA. Great Job, Great Service.

Driver arrived in about 10 minutes from the time I called. The driver, Jeremy, was polite, professional and friendly on the 45 minute drive home. Price was very good considering the long drive.

Great customer service straight to the point

Today my daughter was in an accident, Kortes didnt even end up with the job of towing the totaled car, but still took their time to stop and offer their emergency warning lights for 30 minutes or more until police arrived! MY blessed thanks to who ever the driver was on 5/25/17 in the AM hours on I-471 ramp! Your efforts might of saved more injuries by your actions! THANK YOU!!

Car broke down, they got to my car in 45 minutes. Took it back to their shop and had it fixed the next day. The tow-truck driver was very nice, and Tony, the guy calling me about my car was very nice and professional. Also the work to get my car fixed wasnt overly priced.

Charles was stopped on a 2 lane road...right by a hill...no car in sight that would have needed help...refused to move even after honking...he proceeded to get out of the truck to wave us to go around him...as we proceeded to do just that we were met by and oncoming car followed by a motorcycle...the car had to slam on their breaks to avoid hitting us causing the motorcycle to swerve off the road to avoid hitting the other car. Not knowing if the motorcyclist was ok we turned around. Luckily everything was fine. We had a few choice words for Charles as he was finally moving out of the way he gave a quick “I’m sorry”...we later called and what do you know Charles answered the phone. He told us it was our fault for crossing over the double yellow line and when he gets a call for a vehicle in distress he needs to stop...ummm really you need to stop in the middle of the road putting other drivers at risk?? Again there was not a distressed car in sight!! Charles you need to find another line of work!! Kortes please educate your drivers on safety! Charles could have killed someone this evening. This was on Western Row towards Maineville!!

I have AAA, and we have needed towes, etc, in the family quite a few times in the past couple of years. 4 outta 5 of those calls have been dispatched to Korte s. After their driver Steve came out yesterday I decided I needed to do a review, so I first went and placed one on yelp then when looking up address I read some of the reviews on here, and thought I definitely need to put one on here. As I mentioned we have had at least 4 tows, and we have had nothing but good experiences. Every driver has always, called as soon as they are dispatched giving us more accurate expected time, and have always been on time. We live on east side so seeing that they are on west side thats impressive. Never has a driver even asked one of us to take our vehicle to their shop. I just now learned they have one. Our experience have always been polite, knowledgeable drivers. I will in the future ask AAA if Kortes is available first.

Very unprofessional. Drivers are hot head children that try to use their lack of manners and grease stained hands as intimidation. Use Millennium or literally anyone else. Save your car the damage, save your wallet the expense.

If you make a bad review on the company they block you 😂😂😂

I broke down in Newport, Ky. AAA had the tow truck taking me to Bob Sumerel in Newport. The Kortes driver told me I was going to get robbed by going there and how Kortes would save me 300-500 plus a AAA discount. I live an hour and half away and was ready to go home so I said ok. So Tony from Kortes called with my estimate of $992 for an alternator. My mechanic from home said $424 Total!!So then I get told that I will get charged for storage if I didnt come get my car.Out of curiosity I called the shop that they detoured me from and the said $500. That the tow truck drivers are not to pursuade u into going to the shop they work for. Needless to say my car has been taken to the other shop by AAA with no overage charge of the miles and I will not get charged for my car being there a day or so since I live so far away and have to make arrangements to get to it. VERY UNHAPPY. And feel like they should NOT be associated with AAA at all.

Good PLACE TO WORK

Do not use Kortes to get work done on your car! They are a Napa distributor and told me they put in a new Napa alternator with a lifetime warranty. It quit working after four days. Guess what! It is not even a Napa part, it is a rebuilt alternator from who knows where. They lied over and over to me.

Horrible!! Do not trust them they will lie about price and impound your car if you dont have access to extra money!!

Lies 1st time I used them I wondered if they drug tested their drivers. The 2nd and last time I called them they kept telling me lies about what time they would be to me 3hrs later I called and he acted like he forgot... his name was Wayne. I will be using grays towing in the future

Very rude and impatient tow truck driver. Went out of his way to be nasty. Will NOT be using Kortes.

Fast, professional and money friendly.

Fast and cheap