This place held onto my car for two and a half months to fix the oil in the engine. They fixed that after the entire time, however ended up messing up other things. Whenever I would try to pull off the lot the entire car would jerk and stop while it was in Drive. They test drove it and it didnt happen. We test drove it again and it kept happening. They said they didnt see what was wrong with it. When we went to get a new car, the dealership wouldnt even take the car as a trade because it was so bad. I do not recommend this place at all. The work took a very long time and they messed up other things that had no issues prior. The car is now not safe to drive! My husband, who had driven many jacked up cars before, was even nervous! Its not safe for my son nor my family! And all of this because they went in and broke something that wasnt broke in the first place.

My alternator and battery gave out on me. CARTERS TOWING & AUTO REPAIR towed my vehicle from my home around 3pm. My vehicle was ready and repaired at 2pm next day!

Chad and his crew were very polite, helpful, and accommodating through the process of recovering all of the personal belongings from my totaled pickup truck. From helping me get into the vehicle to sticking around on a Saturday and allowing me the time needed retrieve everything, and even helping me tarp the cab to keep out the rain. Thanks again guys!

The place to go if you need your car fixed and guys know what theyre doing

It was great! the people there were very friendly. Took care of all of my needs. Offered me a cold beverage. 5 star experience

Great service,lovely staff, use these guys for our work vehicles. They always are prompt,and respectful..

I had my car at there shop for a new brake line for a week and then was told that while it sat my radio got stolen out of it on their property and then was told that I had to pay for a new radio that wasnt my fault. If I could give a no star I would but this is the lowest I can go.

Owner came out very quickly for my tow. Nice guy and professional. If you need a tow in the Cincinnati area, go with Carters Towing.

Very accommodating and friendly staff.

They are decent here just seems to be always busy, still would recommend!!!

Kept telling me my car would be finished tomorrow three times. They wouldnt call me back like they said they would even the notice of having two jobs. A week to work on 3 things that are literally just the basic with no communication the worst customer service Ive ever experienced

This is an honest garage. They have never gauged me. Their prices are good too.

Driving home from Tennessee and my Jeep breaks down just outside of Cincinnati...not knowing the area and having a nervous wife in the car stuck in the middle of the street I scrambled to find a tow service...Carters was there with a tow truck in less than 15 mins. The alternator was shot and they had a new one in and had us back on the road in just over an hour. They also stayed open past business hours to ensure we didnt get stuck overnight and could make it home back in MI. They were a miracle for us and I was lucky to have found such a quality and professional shop to help me out in a pinch. Big thank you to Carters and I highly recommend them to anyone.

Thats MY PLACE N ALWAYS HAVE MY BACK. THANK ALL IF YA.

Love them

There was unorganization and uncertainties regarding my vehicles location and place.

Best and most honest tow company.

They put 2 used cv axels on my car with 2 busted boots on my car and i paid a deductable of $150 +tax and now i gotta get my car fixed again

The best in busines

Reliable mechanics and fair prices. They arent gonna sell you services you dont need

Very good service.. reasonable prices

Very good at fixing my car and the prices are reasonable❤💜❤💜

Great people ❤

Awesome people very courteous and professional. Very good rates and very good service.

Great ppl good prices great work

Dont know yet, but its close to where I live,

Jason & staff are very courteous & professional, we highly recommend Carters.

$150 for a tow from St.Bernard to Winton Place/Spring Grove Village..Ridiculous.

They are grrrreat!

Great service

Bunch of theives!!!!