This fellow Vet and her family appreciate the service received relative to my Aunts funeral, which was a few days away from when the printing order was submitted. Mike was extremely professional, patient, understanding and responsive. Additionally, the obituary and prayer cards were excellent.I would recommend S.S. Media 7 to my family and friends, for their printing needs.Thank You Again!
Love this place. Got a T-shirt made at a great price! The design was exactly as I requested and I received it in a timely manner. Will definitely be going back!
Anytime I need business cards, t-shirts, labels, etc.... Mike comes thru. Very dependable, reliable, and great quality. I order a t-shirt about 3 years ago and I wear it very often. It stills looks the exact same. I purchased another t-shirt with the same thing on it from a different company prior to using Mike and it looks terrible.
SS Media was entrusted to print my mom’s obituary which my wife designed. My wife is really good at graphic design. She designed previous obituaries as well owned and designed her own magazine. We received a sample obituary with the bleed borders uncut. When we received the final version (the day of my mother’s services), the obituaries were cut very close to writing on the cover page. The cover was not centered like it was designed to be. After talking to Mike (The Owner), I asked him if he stood by his work and he said surprisingly said yes. The owner showed no empathy or accountability. I could hear his blatant annoyance over the phone. We are very disappointed in the quality of the printing and the customer service. During this difficult time, this process should have been seamless but it was added stress. We paid additional money to another printer to ensure our family had the correct obituary for our memories. We do not recommend this company.Pictured: The smaller obituary is a result of grossly over cutting and the background looks peach. The larger obituary is the sample that we received. The size is correct, but notice the background is pink, which is the correct color.Picture is blurred for the family’s privacy.
I have ordered from this company numerous times . I have ordered everything from shirts, personalized cups, invitation etc.and they never disappoint me. Thank you Seven Seal Media.
We are very disappointed in the quality of the printing and the customer service. During this difficult time of my Grandmothers funeral, this process was said to be seamless but it was added stress and the owner did not take responsibility for a job that was botched. We do not recommend this company.Picture (Below): The smaller obituary is a result of grossly over cutting and the background looks peach. The larger obituary is the sample that we received from another printer. The size is correct, but notice the background is pink, which is the correct color.Picture is blurred for the family’s privacy.
They always do a great and speedy job. The owner Mike works good with customers one on one even though he has other people working there.
I have been waiting on Thank you card and plaques for my husband since January 2015 and havent received them yet. They are very unprofessional and have very bad customer service. I was working directly with the owner and still was not satisfied. He will take not responsibility for merchandies printed wrong. My advise is to find another company.
Omg they are awesome my cousins were so happy with their Beyonce T-shirts they were on time reasonable and Professional
BEWARE! DO NOT SPEND YOUR LAST DIME W/ THIS COMPANY!If you do not want to read because it is lengthy, I will summarize:-No pubic restrooms.-The female, black manager, has by far the worst attitude I have ever encountered in my life. She has to be dealing with some type of demons inside.- They lie about prices.- For about 150 obituaries, 300$ +, all of the pages will not be in color.-They lie about timing, and YOU will have to follow up with them. Not the other way around.-For my proofs and pick up, each day they were 4+ hours late. As well as being late for another customer that was there.This was by far the worst customer service experience of my life!My grandmother passed away.I explained that I wanted the same type of layout as my grandfathers obituary which their company had made a year or two prior, which I also provided an example. I was quoted a price.I returned a couple days later, ready to use the service. I will keep this as short and detailed as possible:My family member paid approximately 100$ less than the price I was quoted for my grandfathers obituary. They couldnt honor that price for me because she didnt have a receipt and they didnt have any copies of old receipts in their new system.I asked if I could receive any type of discount. The manager gave me the same price that the worker quoted me days prior. So I questioned how was that a discount.She said that the original price I was quoted was what they charged if I was going through a funeral home. Since Im not, the price is actually more.Im thinking, why wasnt I asked that originally, rather than assuming.But okay. I was already pushing for time.I paid my down payment & left.After that day, it was simply hell from there.I would be given a time frame to come look at the proofs. 12pm. It wasnt ready until they were nearly closing. 4:30pm. So now I feel rushed, trying to look for the changes I want to be made.There was another woman in there waiting for tshirts they made for her. They told her a time, and they were late. They also werent apologetic. And the manager left out of the front office with an attitude, rolling her eyes and talking negatively about the lady in the back with the other workers.I provided them with my corrections. I received them back the following day, later than the time I was told they would be ready, with the SAME mistakes.So, why is it late when you didnt change anything?Again, I was given a time that I could pick them up, about noon. They were late AGAIN. I also had to constantly call them to receive updates. They werent ready until AFTER their closing time. Around 5:00pm. 5 hours later.Also, I found out when I had already paid some of my money, all of the pages in the obituary would not be in color. That would be an additional charge.So why wasnt I told that as well in the beginning, when I explained that I wanted it to be exactly like my grandfathers and you gave me a set rate.I went after closing to pick up the obituaries and the manager got up, placed the box on top of the counter and walked away with out a word.Shockingly, and the only positive out of the entire experience is that all of the obituaries were in full color. Im guessing someone in the office knew they had put me through hell and it was the least they could do. But by that time, so much negativity had happened I didnt care.I DO NOT want anyone, even my worst enemy dealing with this type of service. I was already hurt by the sudden death of my grandmother, on top of that I was crying additional tears from being so overwhelmed by the HORRIBLE, HARSH, ATROCIOUS service I was receiving.TAKE YOUR MONEY SOMEWHERE ELSE. Please. The quality, and the customer service is not worth it. And if anyone in management is reading this, get that manager ( I do not remember her name but she is a younger, dark skinned, black woman,) out of your company. I promise you she will be the downfall of your company. Rather it be you eventually shutting down, or losing potential customers due to her ways.