Their automatic payment system is totally a scam..nothing is refundable..Be aware of the Private training session, even u r not scheduled any of PT, u still get charged no reason..and not be able to get “refunded”..

Is a nice gym and very clean with friendly staff. Only reason I cant give it 5 stars is due to their limited hours. They close too early specially on weekends. Hard to make it many times due to the hours

We are so happy we are members of FFC. It is the best gym in the South Loop neighborhood. Amazing staff goes out of its way to make sure every fitness member is happy and satisfied; Incredible General Manager Sherry, who treats every single customer with respect and as a friend; Personal Trainers make sure everyone is welcomed to the gym grounds... I can keep going nonstop. Thank you so much guy for making our fitness experience so delightful! Highly recommended to everyone!

Love this place! I’ve been a member for two years, facility is very clean, the staff is super nice and pricing is very reasonable for a gym of this caliber. This location is also taking all of the precautions necessary for COVID.

The best gym I have ever belonged to! The machines are always in perfect condition, the staff and trainers are experts at their craft, and the place is always impeccably clean. Thanks for the wonderful service. You have a lifelong member in me!

Large gym with several machines and weights. Interesting that they have a childrens area as well. Not as clean as the Gold Coast location, but seems decent enough. Its right next to the El so is a convenient location. Advice for joining: based on the negative reviews about pushy sales tactics, you should join at another location because I dont think they all operate that way. And then after you join elsewhere in a more pleasant environment, go to this gym if its more convenient for you.

Amazing staff - Sherry and Crystal are the best!Super clean gym, never too crowded

Great! Not crowded, clean, knowledgeable staff and every member gets their own personal cleaning solution bottle for their workout!

** steam room ** steam room ** steam roomFor Pete’s sake guys, please FIX your steam room. I’ve been here 9 months and it is a non-stop issue.Everything else is fine at this gym. Staff is good, they keep it clean, average equipment but man, I’ve complained about the poor steam room quality/ function/ smell to everyone at the front desk. All I hear is “they are working on it”. But seriously, for 9 months?I’m paying monthly $95 for a service that I was sold on when I signed up. The management wants to partially reimburse me? I’ll update this post when I hear back.UPDATE:I wrote an email to this location s manager as advised by the owner. It has been 2 months. Still waiting. These courtesy PR replies, I tell you.

I am a beginners level weight lifter who decided to try out FFC South Loops Personal Training service in order to get a solid jump start. I happened to choose Devin Hartman as my trainer and words really cannot describe how happy I am with my decision. Over the last 3 months, Devin has not only helped me with building an effective workout and dietary nutrition plan, motivation to get the most out of every workout and anatomy education in regards to the detailed benefits of each and every workout... but he has done it all with a charismatic and uplifting personality. Devin helped me actually start LOOKING FORWARD to hitting the gym (which was no small feat) and he effectively removed the mystery and uncertainty that was attached to the idea of working out by simplifying his approach and tailoring a workout plan specifically for my body type and experience level. And most importantly... HE PRODUCED RESULTS! I am already getting bigger, stronger and more defined. Devin clearly has a passion for fitness and helping others achieve their goals. I HIGHLY recommend him to ANYONE looking to change their body. You will not be disappointed. The rest of the FFC staff is great as well!

My husband and I joined FFC 1 week before stay at home orders were put in place. Our first week experience at the gym confirmed we made the right decision to pay a little bit more and move from Xsport to FFC. When the gym reopened they made sure to follow proper CDC guidelines and also the govenors orders. Our first day back reconfirmed our decision to move gyms. The front desk staff introduced the new safety measures the club was taking and made us feel very comfortable with how they are navigating this pandemic. The gym is very clean, they have extra staff cleaning equipment throughout the day and everyone gets their own cleaning solution they can use to clean their equipment. We love this gym and couldnt be happier with the staff and the management!

Great hygiene practices, great staff always willing to go the extra 5 miles

Such a great community! Very welcoming. Super clean gym, not too crowded during peak hours. Also very knowledgeable and friendly professional trainer staff. My wife and I used our complimentary personal training sessions on their Pilates studio (full equipment) and we loved it.Great balance of group classes and weight lifting.

Very clean facilities, super friendly staff, and plenty of equipment.

I joined FFC South Loop about a month ago when I moved to Chicago. I joined the gym so I could lose weight and gain muscle mass.In order for me to achieve these goals, I signed up to work out with a personal trainer twice a week.I started personal training with Devin Hartman my first week at the gym. I can already tell that I am slimming down and becoming stronger!Devin has been a great trainer to work with. He is on time and always happy when I show up for my sessions.I like that Devin is able to keep me motivated during the hour long session.He is consistently changing up my workouts with new exercises, throwing out inspirational quotes when we train (especially when I start to complain and get tired), and he also makes sure that I am pushing myself every day I am in the gym working out without him. When I am at the gym training without Devin, I have a personalized plan to reference that Devin created just for me. This plan is awesome! It explains what I need to do and it even includes pictures to show me how to do the exercises.Devin also holds me accountable by having me track my food calories every day.Overall training with Devin has been great and I would recommend him to anyone who is looking to start training with a personal trainer.

My trainer, Devin Hartman and I have been working together for almost two months now. I am extremely impressed with my results thus far. He’s very knowledgeable on all the different types of workout routines but also keeps me informed about what I should and shouldn’t be eating. Eat, train and grow is his motto and I’ve been doing exactly that. I’m very pleased!

The have been continuously making additions and upgrades to equipment and the space throughout the years. Great staff and trainers! (Natalie is awesome)

The management were closed minded and ageist against the younger members.

Great FFC club. Not overbearing like other mega-health clubs thus providing more personalized service. Excellent staff and great customer service! Facilities are very clean which is a must for me !

I joined FFC about 3 months ago and I’ve nothing but positive things to say about this gym. The staff are great and courteous, the place is super clean and I’ve been working with an outstanding trainer from the time I joined. Devin Hartman is extremely professional, polite and he is really good about trying to understand what your goals are for each workout. I am a very busy person and often times I am very tired by the time I make it to the gym, but Devin is extremely good about sensing what your energy levels are that day and giving you a workout that will be challenging but still fun. Above all he wants you to stay motivated and enjoy every step of your fitness journey. I highly recommend him!!! Trust me, he will make you work hard but you’ll start seeing results super fast and that will only keep you encouraged!

This morning I had a workout with PT Brad Parks, and it was great. He gave clear instructions while being attentive and encouraging - and helped me push myself more than I would have done if Id been working out on my own. His enthusiasm made the workout fun, and I would recommend him to others who may feel like a newbie to the weights section (like I did), and want to feel more confident in knowing how to use the equipment properly!

It is good very clean and sanitary

Been a member for six years. Its overcrowded almost all the time, mostly with multiple trainers taking over every area. Group fitness classes are hit or miss. They schedule a lot of things at inconvenient times for people who work. The locker rooms were recently remodeled but Im not sure what was done. There is only one hand dryer for at least 5 sinks and they dont provide paper towels. The manager is responsive and nice but nothing really changes for the better. Now they have put heart rate screens all over the club, including classrooms. They are distracting and run the same ads over and over and over. A trip here is anything but relaxing.

I am relatively new to FFC but have loved my experience so far. Facilities are clean and there are great classes offered each day.The personal training has been my favorite aspect so far. I’ve been working with Brad Parks a few weeks now and truly feel the investment that he has in helpin me to reach my fitness goals.

I love the variety and challenge of each workout. I feel special afterwards. Superb!!

Always clean and the equipment I want to use, no matter the time of day, is readily available. The staff is very friendly and the GM is the best.Can’t recommend the gym enough.

I joined FFC because my favorite trainer in the world, Devin Hartman, recently started working here. I have been training with Devin for 4 months. I seriously cant recommend him enough. I have lost over 20 pounds and gained so much more from my time with Devin. He pushes you and challenges you all while making the workout fun. If you are on a journey to get healthy, gain some muscle or looking for a change in your normal workout routine, dont look any farther, Devin is the absolute best personal trainer!The gym is great too! Its clean, has all the equipment you need for a successful workout and a friendly staff! My daughter especially loves the childcare at South Loop location.

FFC is the best franchise gym in the Chicago area that Ive been a member of. Locks are built into the lockers, staff is friendly, equipment is sufficient, steam room is relaxing, and their space is clean. Thank you.

Unfortunately, I found that it was easy to start a membership at FFC, but very difficult to change it. My wife and I were members; I attempted to end my membership after about 18 months, while continuing hers. At first I heard from three successive South Loop employees that I would have to come in because this type of change was too complex to handle over the phone. Since that seemed odd, was not a viable option for me to meet when the right membership employees were present, and definitely was not what the guy who signed us up as members said we would have to do (just call me he said; yeah, right), I kept elevating the question. I finally received an email from billing with directions that I would have to cancel and my wife would have to establish her own membership. A few days later, she visited the club, heard from an employee that my membership had been cancelled, and provided a new credit card number to bill. However, two days later we received another email that explained that, in fact, her visit (and the South Loop employees stated understanding at that time) was not good enough, that my wife had just managed to change the account billing, not the account itself. We would have to try again, and apparently select from the inconsistent voices at FFC the correct path to make the very simple change we sought.It is hard for me to believe that this sort of customer-unfriendly system exists. It seems pervasive in the health club sector, even as it is fading from view in all other areas. Even cell phone companies dont require contracts or onerous hoop-jumping efforts to change the type of service an individual receives. Yet FFC does. Eventually, health clubs will change too. Disappointing that it hasnt happened yet.

Good gym for a fair price. Rarely too busy. Best overall Package in South Loop Imo

Gym and staff are great except for the arrogant, judgmental, meathead that works the front desk weeknights. Dude needs to get off his pedestal and learn a thing or two about customer service. Muscles will only get you so far princess.The rest of the front desk staff are lovely!

Friendly staff, very clean and always able to get a good workout!

Reopening was done the right way. My favorite gym so far!

Membership staff tends to feel like Im talking to a used car dealership salesman; up-selling with a hint of smoke and mirrors. A lot of features in this car, but you cant just buy the standard. For the minimal price, you will not feel like you are getting the maximum return at this Southloop FFC location. But regardless of the negative reviews, they have an amazing location with only one real competitor within walking distance.

1 of the best gyms Ive been associated with since living in Chicago.

Great gym - very clean, nice staff, great equipment, and great value for membership price.

The staff were jerks

Nice facility but pretty sure I dropped a 20 when I signed up for my membership, staff says No but ... im out $20 coming in to check the place out - bad experience

Great gym to workout at. Lots of room and machines, and the machine are all in good working order. The staff is very friendly, especially the trainers. Pretty clean too, the staff are constantly wiping down machines.

Over priced for what it was.

Good gym overall with nice equipment, and the staff are excellent. Monthly/yearly price might be the final deciding factor.

Great place but awkward layout. The machines are spread out awkwardly. Example... chest machines are in the back and up front. Why not just keep them grouped?Also there is a big wasted area in front, idk why. They can add more fore sure. They need another.Very clean gym and the staff are nice. Showers are ok nothing fancy like a midtown.

Not too crowded, well maintained machines and helpful staff. Although the 24h pass is pretty expensive (30$), if you go there on two succeeding days its worth it!

Their hot water is not hot.

Clean facilities, friendly staff, open early/late, updated equipment. All things needed for a great workout.

Great gym, except theres this awkward place right where the weights are and the cardio machines. But definitely better than FFC Lakeview

Ease up on the auto-dialer recorded message telemarketing campaign. SAD!

Clean and friendly! Could use more Pilates staff but all else is outstanding!!

Has everything you need. Doesnt get too crowded. Free weights are poorly organized/racked.

This gym is the horror story you hear your friends talk about. The staff is pushy to try to make a sale. They will call and harass you over and over again even after you ask them to stop. Wont give you prices until you sign paperwork. The worst part is that it is VERY expensive here compared to other gyms in the area. If you are going to pay more you should get more. Unfortunately not. Stay away from this place if possible until they fix their practices.

Excellent gym..!!

FFS FFC ! Why the telemarketing to cell phones ?!??!???