Great trainers. Overall a perfectly balanced workout regime!

Friendly staff, phenomenal coaches, great music, clean facility, and fun energy! Couldn’t ask for a better experience so far. I was someone who previously hated working out, but now I’m always looking forward to my next class. 10/10 would recommend!

I always look forward to going to the gym! This gym has the best customer service; I am astounded by how they treat their customers! They always make sure that their clients are well-trained and that they feel beautiful just the way they are!

This location seems to be very disorganized and the staff has not been welcoming. I tried to attend a class over the weekend, but being a new attendee I was told to come back a different day and arrive 20 minutes early. I was told an appointment wasn’t needed and to just show up early next time. Per my instructions, I arrived a couple days later 25 minutes early. They lock their doors (which is bizarre) so I couldn’t actually enter and waited until a guest let me in. I was greeted by a rude employee who complained multiples times about how “she shouldn’t be working tonight because it was too busy.” We all have rough days at work, but she did nothing to hide her frustrations. She had no problem spending time trying to sell a package to a guest, but for a new customer like me she made no time. I assume based on her behavior she gets a commission for sales. By the time she was willing to help me, class was starting in 5 minutes and there wasn’t enough time to give me a tutorial so she asked me to come back another day. I ended up wasting 30 minutes and burned no calories. If you’re a new customer, save yourself 30 minutes and $30 and use one of the several other fitness studios in the area where you’ll actually get a workout and better service.

The coaches are very energetic and enthusiastic. Plus the uptempo music motivates me to keep going.

My favorite studio! Michelle, Mike, Mo are the BEST COACHES!

I like that OTF incorporates a lot of cardio such as the treadmill, rowing and floor exercises. One of my health goals is to add more cardio which helps me lose weight. I also love that OTF is high intensity workouts but let’s you exercise in your own pace. Coach Mike, Coach Michelle and Coach Mo are amazing and helpful! I love the OTF South Loop Team! 💪

OrangeTherory is the truth! You just got to go and get done!

It was the best work out ever!!

This is a great health club with knowledgeable trainers and an encouraging staff. Also, the people who go there are stellar! Always so nice! I really like this gym and Im glad I found it. All the same stuff as a chain gym, but none of the hassle. Love it!

Convenient location. Staff is always friendly and it never jam packed so that you dont get to use the machines

Really motivating and friendly staff, love the welcoming and open to teaching atmosphere, and the science behind Orangetheory! Definitely recommend for those who like group class settings, but still enjoy the individual workout.

Looking for a workout that will test you mentally and physically? Orange Theory makes working out fun while educational. If it is your first time, they recommend coming 30 minutes early to fill out paperwork and go through an orientation! This is a must if you want to get the most out of your class. The treadmill, floor and water rower seem instinctual but having the coach walk you through them will allow you to focus more on the workout and your Heart Rate Zones than how the equipment works.Emma was super helpful with getting everything set up for my friends and I and we had an awesome workout on an endurance day. Their classes mix between endurance, strength and both but they do not let you know until the class starts so you cannot skip endurance day.I have always questioned the heart rate theory for workouts but the HR monitors take the guess work out of how hard you are working and really let you focus on trying to get in the Orange zone were you accrue the most splat points. (More splat points more benefit to cardio and fat burning)Would highly recommend for those looking to switch up the monotony of their “usual” workout!

Orangetheory South Loop has been my home studio for a while now and I love it! The coaches are fabulous, Coach Emma is great at helping with form, Coach Mike is hilarious, Coach Mo plays the best music. The front desk staff and management are great and always great me by name. They are also very helpful in rescheduling classes if things come up which I really appreciate. The studio layout is great, rowers are behind the treads which makes run row transitions smooth and each of the floor stations has plenty of space.

I love OTF! the coaches are so encouraging and supportive, no matter what fitness level you are at. South Loop OTF is a very special community! I highly recommend it!

I visited Chicago and I didnt want to slack on classes for the transformation challenge. I visited this location and I was very impressed. Every staff member I interacted with was helpful and positive but extra kudos to Shia at the front desk, Im sorry if Im misspelling your name. However, she was was amazing and went above and beyond. Overall, energetic atmosphere and same motivating workout as always!!

Best decision I have made. The staff in the South Loop is spectacular. I love OTF!!!!!

I was in Chicago for work and dropped into this studio. They were very friendly and efficient and got me set up with no fuss at all. Coach Mo led a great workout and I’ll definitely be back the next time I’m in town. Thanks all!

I have been consistently going for almost 4 years now. I can’t say that about ANY other gym I’ve ever been a member. They have built in all the right motivation for me to go. Since they are nationwide, I even workout when I’m traveling on business. Ultimately, the results speak for themselves. I thoroughly enjoy the one hour format that gets you in and out with a mix of half cardio and half weights. No time need be spent becoming a fitness expert to create your own workouts. I love it.

Danielle at the front desk has got to be one of the nicer human beings strolling the planet today! We were in from San Francisco, and not only did she get us set up for our classes, but also made fantastic suggestions about things to do while we were in Chicago.Good location with nice facility.Both coaches we had did a good job with particularly complex workouts.

Absolutely phenomenal gym! The coaches are awesome, all super friendly and very motivating. The front desk staff is equally great, always more than helpful and willing to answer any questions. The equipment, lockers, showers, and bathrooms are always in clean working condition.As for the results, I couldn’t be more happy. I’ve been a member for 5 months now and I’m more than pleased with how things are going. The workouts will push you but never too hard. There are always options to ease back if you don’t feel comfortable enough yet with lifts.Long story short, I absolutely encourage everyone to give Orangetheory a try, but ESPECIALLY their South Loop location!

I like not having to think about things. It is already planned out. It is also a tougher work out than I would do on my own. A good full body work out and the coaches are very motivating and helpful. They make you push harder and really seem to want you to do better. I have really enjoyed going and making it part of my routine. Most importantly you see the results. I have gotten stronger and lost weight and enjoyed the classes and coaches.

I love the variety and challenge of each workout. I feel great afterwards!! Its been 6 months since I first joined and I can see and feel 100% transformation of my physical health.

RACIST, a complete waste of my time as a potential worker and customer. Went through the entire hiring process and on-boarding with all smiles but refused to schedule me because of my 2 piercings and tattoos which WASNT a problem when i was there each time. It’s sad to see this type of treatment in this day in age, I WISH I could rate them a ZERO.

I went there for a demo class. In short the work out itself was amazing!However, I did not like the environment. I did not like the music (I can only take 10 mis of hip-hop, not an entire class with ONLY hip-hop). The music was so loud I could not hear any directions. Also, the whole things about Training Zones is just a waste of time. The entire work out I could not see my heart rate anywhere. There was a very small monitor with about 60 peoples names on it and I could never see my name on it or follow my heart rate or my Training Zone. The rowers were amazing, however the display was useless...it did not show the pace in min/500mts or watts or heart rate or anything. What is the point of all this technology if you cannot really see your metrics during the workout??? Same for the treadmill....awesome but display was useless (no heart rate, or pace or anything, only speed and if you are a runner it would be cool to also see pace in miles/min or km/mins). And on top of all that, people farting....it was horrible. How can you really push hard and breath deep when you have music that drives you crazy and farts everywhere?I could use this as part of my triathlon training since the workout itself was amazing, but I did not enjoy the environment and the lack of proper use of the awesome technology you try to advertise.

Love the South loop family and coaches! Have the best energy ever! Plus higher self esteem 🏃🏾‍♀️🏋🏾‍♂️

Ive had an incredible experience at Orangetheory, its the most balanced and efficient one hour workout Ive ever had. The classes are motivating and unique, everyday is different. The coaches give excellent cues that help you feel the muscle engagement in the right part of your body and I love receiving individualized data at the end of each workout. I rave about it to all of my friends!

Every day its a different experience. The variety is awesome and the coaching staff is super attentive and responsive to modifying any part of the workout to make it more effective for the individual. Whether is challenging is to add speed, resistance, incline, or weight or correcting form to make sure we are getting the most out of our 50 minutes. The energy is always on max and the cooperative community environment in the studio definitely gives the added motivation that you have a team behind you as you strive to meet your personal fitness goals.

I love that the workouts are different every day. I love that the coaches and staff seem to really care about me. I love that Ive made friends during my usual workout hours. I love the cleanliness of the facility. I like the high energy music.

I have nothing but good things to say about OT! The constant change keeps me from being bored & the instructors really guide you & watch you. Theyre positive & encouraging & keep you motivated. The screen keeps me distracted (in a good way) & the overall atmosphere makes me happy to be there & looking forward to coming back. The vibe there is super positive, I love that! Its the only workout Ive ever stuck to & enjoyed! I love Orange Theory! 🍊💪🏻😊

I’m two classes in and everything about this studio has exceeded my expectations. The staff is friendly, the customers are friendly and the workouts have been amazing. It can be intimidating starting a new workout routine when you’re out of shape but I have not had a single moment of self doubt in this studio. I really appreciate the one on one attention from the trainers and the accountability of pushing myself with others in the class.

Great workouts here with young, but experienced and motivated staff, using heart rate monitor to push your limits on the rower, floor exercises and treadmill. They have basic but thoughtful amenities, plenty of sanitizing wipes and hand sanitizer, small towels and bathroom & shower facilities. The staff really makes the difference here and they are all friendly and helpful.

I like that the staff knows your name and makes you happy to be coming to workout. I like that the workouts are tough but that they are designed so that you can backoff the work to match your fitness level. Having the heart-rate monitor keeps you accountable to yourself since you can see if youre slacking off or not.

OTF, IYKYN!Emma’s class was fantastic. Front desk ladies were super great as well! Great experience. As usual.

Great workout! Made even more fun with the ability to watch your hard work via the heart rates on the TV and shoot for certain heart rate goals.

I like that its only an hour long workout but the hardest workout as well. Id never do the things I do in OTF on my own and with a trainer, I know Im pushing myself! The South Loop location has had a lot of fun events and seems to be a nice community of diverse people. My favorite coach is Jess by far. She has the best coaching and music and I feel like she actually cares that everyone is getting a good workout in. She never misses a beat. The rest of the coaches are alright too but I usually schedule my classes around her sessions. Keep it up Jess and OTF South Loop!

The studio manager has developed an great front desk team and ensures the studio is spotless - a rarity in most fitness facilities. The head trainer has created an energetic / fun environment!

Best 60 minute workout out there! Incredible staff and coaches! Love it here!

Don’t give your Credit Card info to keep on file! I haven’t been here in over 3 months, but they charged my card on file for a purchase made by another client. I was away in Atlanta, GA and received an email saying “thank you for your purchase”, confused, I called them about it and notified them it was not me because I was in Atlanta. They said they would have to have their manager call me back, and I would hear from them that day. No call back. I called again, same story, still no call back. They do not respect their clients private information and this is a breach of that. My next phone call will not be to them but to my financial institution to resolve this issue. Orange Theory obviously doesn’t take this matter seriously

I was visiting Chicago for the weekend and decided to do a class and it was incredible. Super easy going from my home orangetheory to this one. All of the staff was very friendly from the phone call booking of a the class to helping me when I arrived! Shoutout to Jamie the instructor she rocked. Her energy/smile kept me going while the workout was kicking my butt. Thanks for the vacay workout!

Great workout! Nice and clean location ♥️ Great music!

I typically go to OTF at another location near my work but have gone to the South Loop location a few times as its near my home. I absolutely love the large space and and have been super happy with the instructors. I recently had Deise who was one of my favorites ever....I plan to come back just to have her!

I love this gym! The trainers make you feel like you killed every workout! I lost weight and got lean with Fit Results real quick!

I like group fitness workouts so I wanted to try Orangetheory. I liked the vibe and the environment. Its a little confusing with so much going on at once. I was told it takes a bit getting used to and to get in sync with the classes. The first couple times you really just try to get a feel for the classes and adapt. I would go again.

After being a member for a year, OTF has shown their true colors and lack of empathy through the pandemic. I havent been in the studio for 10 months because of the global pandemic so I asked to cancel my account. Theyre charging my account $199 to cancel. I think Ill try Peleton for 1/3 the price.Ive been going to Orangetheory classes at the South Loop for a month now and I recently received a $14 cancelation fee because I canceled my 5am class at 10:49PM the evening before, less than 8 hours before the class begins. I utilize the unlimited session package for $199 a month, but there is also a cancelation fee if you dont cancel your class 8 hours before the class begins.I understand the policy if the class is full or was at one point full since I reserved the class, but the $14 fee shouldnt apply if the class isnt full or wasnt once full. I worked with the South Loop staff, but they refused to refund my $14 stating the STRICT cancelation policy.This locations inability to compromise reminds me more of a profit center than a wellness community. So, if youre looking for a place to lose weight and get back in shape or stay in shape, Orangetheory is a great place to go - the science works. If youre looking for more of a community while youre trying to achieve your fitness goals, I would look elsewhere.

I love Orange Theory South loop. The coaches are great and so encouraging!

This place will help you Dare to be Great

The trainers are all very skilled and know just when to push you. As someone with a very hectic life/work schedule, I always feel that this is my time and they make sure that it is to my full potential.

Great workout and something different each time. The coaches help you individually, so it is like having your own personal trainer!

It is a total body powerful workout condensed into one quick hour. All I have to do is show up and sweat!

Its a combination of strength training and cardio workout and its different every time. I like the fact that its a set workout (I dont have to think about what exercise to do and how many repetitions) and yet its malleable to your level and needs. The fact that its a class with an instructor helps keep me motivated.

If I could provide 0 stars I would. Honestly had the worst experience here out of all of the gyms I have been to. I travel for work so I go in many different gyms in many locations.I wish I would of never gone here because I have to say Troy was so unbelievably unprofessional and disrespectful that I will not only never go back to this gym but I will be canceling my orange theory membership. One of the many things he said you dont have to come here, so if you dont like it dont. Coming from a manager that is just unbelievable, I will also be writing a letter to orange theory describing my entire experience in detail in the hopes no one else has to go through something like this.Honestly disappointing to have this type of experience and I would advise to avoid this location if possible. The rest of the staff was great but if management cant lead then it wont be long before it is seen across the culture.I do wish the gym the best but hope this will shed some light where some additional aspects should be checked.

Great south loop location. Next to red line. Even better staff.

Love the mix of workouts, instructors and music.

It’s internally competitive and gives me the cardio I lack in my workouts outside of OT

Great place to workout - best things are the Intensity and variety of exercises but coaches and people at OTFSL, above everything else, are what make this gym great!

Love the push and the connection with my trainer...I never worked out before....she gets me

Trainer Denise was very enjoyable and motivating. The front desk staff was also friendly and helpful.

Self motivation based on a points system, trainer was great and looked out for me as a newbie. Tops marks for Hygiene and cleanliness 😊

Great class! Great atmosphere - high energy and very motivating. Will be back!

I am totally in love with OrangeTheory Fitness South Loop. This is the best group 55-minute workout Ive ever experienced! Im kind of obsessed with this workout and this studio. I love that its at your own pace and for all fitness levels - even for those like me who are exceptional at sitting.What sets the studio and workout apart (aside from the heart rate monitor thing) are the very talented coaches.They are incredibly helpful, friendly, encouraging, motivating, and attentive. They fill the air with such positivity and humor, which make 55 minutes go by quickly. Ive taken classes with Duane, Caleb, Enyioma, Troy, and Lewis, and they are all excellent in different ways. Troy is an excellent manager; he and his super friendly staff and make any questions about my account are answered promptly and professionally.What I also love about this studio is the fact that it is so inclusive. Its a multi-ethnic, multi-racial, multi-body-type, multi-age community. This studio is not just for the super fit in their 20s. I look for this type of diversity for any community I join and Im glad to find it here.Thanks, #OTFSLP for your great staff, coaches, and owners. Its a great addition to the South Loop. It has something very special to offer. Give it a try.

OTF is the best workout Ive tried. If you are looking for a whole body approach to fitness in an awesome environment with well-trained coaches - look no further. Whether you are committed to losing weight, body sculpting, or increasing your endurance - you can achieve your goals with this program. Big shouts out to Coach Troy, Coach Enioyma and Coach Jess! If you take a class with any of them, I promise you will be an OTF convert!

Enjoyed working out here at OTF South Loop. They made me feel at home while travelling to Chicago from Houston for several weeks. Thanks!

Excellent Studio. Excellent coaching staff. If youre in Chicago and you want to be fit, join the South Loop Orange.

Horrible costumer service towards black people! Racist and condescending front desk staff. Will never return!!! They are not considerate of other people’s time. Please do not sign up!

The variations, individual attention the coaches give and overall energy of the workout class is great!

I really cannot express in words how much OTF has impacted my life, not only physically, but most importantly, mentally. Every morning when I wake up, I cannot wait to get to my OTF workout. I crave it. It has been the best thing that has happened to me. I have been doing OTF for over a year and not ONCE have I left a workout regretting that I went. I love that every work out is unique. It pushes me farther than I would if I were to be by myself. It is amazing what I can achieve when I am inspired by the coaches and the other members around me. I can feel that everyone around me wants me to succeed and do my best. Growing up as a three sport athlete, even through college, I was always in competition with those next to me on the treads or the weights. Coming to OTF I dont feel that pressure or negative energy from others. OTF has something special. I believe that every person that gets to experience an OTF workout feels it too. I am completely honored to be a part of this program. I love that I can do a work out in Chicago, my mother can do a work out in Fargo, my sister-in-law can do a workout in Minneapolis, AND after our workouts we can share our results! Then we get to talk about how tough the floor block was today. OR wow, that endurance workout on the treads really kicked my butt. I love it. Lets also mention the ability of OTF to be able to accommodate all people. LITERALLY, everyone can do an OTF workout. I love the ability to be challenged on an exercise and the ability to have an option if I cannot perform the task at hand with correct form. OTF targets all shapes, sizes, and ages. Guess what?! We are all working just as hard. Being someone who has had open heart surgery and a little more concerned about heart rate when working out, I feel safe being able to push myself, knowing I am being monitored. I could go on for a long time explaining how incredible OTF is. Let me say it simply. Go to a workout and you will get to experience it. Every person I have brought to an OTF workout, ends up signing up for a membership. Going to a workout speaks for itself. Thank you OTF for helping me become the best version of myself.

Great staff here. Very friendly and make you feel comfortable.

Great full body, endurance, strength workout!

Open a month and so far, great - the workouts are fun and easy booking online

It was a great work out and I could monitor how I was performing.

A truly great front desk and coaching staff - I visited while at a training in Chicago and staying near by. If I ever return to Chicago I will be sure to attend this Orange Theory!

I love this location!

Work at your own pace burn many calories after!

Hard but achievable full body workout!

The staff was rude and snobby during my tour, dont think Ill be here ever again.

Great instructors and staff, killer HIIT workout

Coach E is a very motivating coach!

First time I walked into a group fitness workout and did not feel out of place; I felt like I had my own personal trainer even though I was in a group; challenging and rewarding - thank you Coach Jess and Emma

These workouts always keep my on my toes. I have never done the same workout twice!!

Love the coaches especially Jess.

Such a fun class!