I was a member at FFC Gold Coast for 8+ years and can say that it is by far the best gym Ive ever joined. This gym has a wide variety of high-quality cardio machines (Ive never had to wait for a machine) and great weight machines that are spread out nicely. The staff is very friendly but not in annoying way (theyre not following you around asking you to sign up for private training). Im not into group fitness classes, but Ive heard good things about their classes. Bottom line is that this gym truly has everything.I recently moved and had to cancel my membership at FFC. As ridiculous as this may sound, canceling my membership was one of the hardest parts of the move. I just toured a gym in my new neighborhood and was so disappointed-- I blame FFC Gold Coast for setting my expectations too high!
All ages and fitness levels supporting each other every day. The front desk staff makes every visit special. One of the best parts of my week.
Clean, well-managed gym with great amenities. I haven’t taken any classes but the trainers all seem highly qualified and are very friendly. I love the steam room, sauna, whirlpool, and the rooftop to stretch or sunbathe. Every employee is kind and helpful, the maintenance and back of house staff keeps the gym spotless and fresh all the time.
The facilities are top notch and my experience here was amazing while it lasted. HOWEVER, my experience cancelling the membership was very unpleasant.I am moving to a different city and had to cancel my membership after 2 months - I already asked and explained this to the staff who was giving me a tour when I first joined and he said that it was no problem at the time. When I texted to ask him to cancel two months later he responded with “wtf happened?” and sent an angry emoji to me. I don’t know what the company policy is for this place regarding customer care, but I guess it’s okay to use this kind of language to customers. It’s a shame really since I really loved the place while I was here and planned on joining back when I returned. Now, not so much with a very bad aftertaste.UPDATE: Received a call and apology email on the day I posted this review. Although I am still upset about this unnecessary interaction, I feel that the quick response and sincere apology was very professional. I appreciate how they handled things.
Great local gym with fantastic amenities and friendly staff.
Great mix of people in an upscale/health club environment.looking for a new home for fitness? chk them out
Great gym! Has just about everything you might need. Staff is super nice and the gym is clean. William helped me and my SO get our membership set up and was super helpful through the process!
Ive gone to this gym a handful of times over the last few years, and it is definitely one of the nicest gym facilities around. Always very clean, equipment is top notch and has everything a person would need for their goals, but most importantly the staff there is amazing. One of the workers - Shell- has always made my experience at FFC as enjoyable as possible. She is very accommodating, and makes sure to take her time with you so that you have a great experience at the gym. Make sure to ask for her when you go visit!
I’d like to know why the map says that FFC closes 7pm on Saturdays, and today Sept 4th the gym is already closed. It must be closed because the elevator is working to other floors but not to FFC. I tried to call and one one answered. At least update the time so me and other clients don’t lose our time.
Im moving and Im sad to leave this gym. Its the best one Ive been a member of. I actually made a decision on my apartment, because of the proximity! Shell Neal is TOP NOTCH. Shes handled all of my membership issues throughout the years like a champ. If youre looking to join, talk to her. Shell be upfront with everything. Matt, Rick, and Jessica are EXCELLENT trainers. They can help you with any milestone from just getting in shape to body building/power lifting competitions. Ill miss this one!
Way better than any gym in NYC. So much space and equipment. I wish I lived here in Chicago so I would come here to workout.
Very clean and organized. The people that work here are literally worship FFC & so do some members. Everyone is so nice.
I really like these gyms the staff is super friendly at all of them except the Gold Coast on clark location. Some random lady in a pink shirt walked all the way across the basketball court to yell at me about putting my mask on (when it comes down I always pull it up). When I asked her why she was yelling she goes Im the manager. Said she talked to me 3 times that day about my mask. (It was her first time walking up to me). Just a very rude interaction. Its usually her and some other short haired trainer that doesnt wear a nametag or real mask.( i dont feel comfortable with the staff wearing handkerchiefs over their faces when everyone on planes has to wear regular masks.) also can you get a new sled, the tread on yours in warn out. Go check out the FFC on north ave with the working sled and all the staff wears name tags and address customers nicely.
Original review: My wife and I have been consistently strung along and this membership has been nothing but issues. The facility is fine but if you have any issues, expect nothing.12/7 update: Someone reached out and refunded me for the months they were erroneously charging. It took writing this review to get a solution which means FFC doesn’t care about your issues until they are public. EBC will be getting our business from now on.
Jessica King is my favorite personal trainer. 😊
The trainers of this gym will surely guide you on your proper body goal. I enrolled in their sessions and got amazed by the professional trainers I had. He was very knowledgeable in this field. Thank you!
I may be jumping the gun because no place is perfect, but Ive been impressed so far. The clientele is diverse and the place is super-clean. The staff seems friendly and I like all the amenities that seem to work well (such as sauna, steam room, hot showers, machines, etc). Theres a space where you can do work while drinking coffee or eating (or not if you dont want to). It seems to have a positive atmosphere overall and allows for relaxation as well.
They make you believe that you can accomplish anything and encourage you to do more than you thought was ever possible and so you do. No screaming. No intimidation. Just an invitation to achieve and improve each time. Thank you.
Friendly, welcoming, helpful always smiling team ever met!! Each and every one goes above and beyond their means to assure a pleasant experience and workout. Equipment is arranged in a way thats easy to find with club employees walking around the whole time in case any member needs help....Highly recommend to everyone to check out this club!!
I enjoy FFC Gold Coast for my everyday gym. It’s clean, good amount/kinds of equipment, seems staffed well, and it operates drama free.Also the trainers are great. Specifically, shoutout to Gavin (used for swimming) and Jerry (weight training). They are EXCELLENT trainers and I recommend them highly.
Great facility and great adherence to the COVID guidelines. The staff are maintaining the facility to be visibly clean, healthy and welcoming. The attendees are all wearing masks and complying 100%.
Awesome staff, equipment, and vibe. Only reason to terminate the contract is I am moving out of Chicago. I am sad that they dont have stores in other big cities.
The pool was closed for repairs yesterday. The scheduled reopening was for 5 am today. I called the club yesterday afternoon to inquire about the pool opening on time. I also requested that if there is a delay to have the club please send out a notification to allow for members to adjust for the delay. I am at the club before work and have a different time frame for swimming or a gym workout.The club closes at 10 pm so the expectation is an evening email to be sent if the pool will not be open at 5 am.The reason that I called yesterday was that I do not trust the club to be able to handle this task without being prompted. In the past it has been challenging for them to inform members on a timely basis. It is very frustrating to arrive at the club and then be informed that the pool is closed. I have mentioned this to the general manager over the years.The email was sent at 11 22 am today.I want to leave a thumbs down and zero stars but the site will not let me.
Staff were very welcoming and the instructor took the time to answer my questions
Extremely clean, well run club with an excellent staff, equipment, group fitness classes and upper end amenities. The results and body transformation I’ve undergone through my personal training with Jessica Thiel are amazing. The perfect Gold Coast location. I highly recommend FFC Gold Coast.
Gym is always clean and the staff is always friendly and helpful. I highly recommend this location.
Great gym, Ive been going here for several months now. It gets crazy busy during some weekday hours (7am-8:30am, 5pm-7pm) but I dont know of any gym in the city that doesnt get busy at those times. Has all of the equipment you would want.
Great gym. It has everything you need including kettlebells, a tire, boxing equipment, and a basketball court in the middle. It also has a steam room. This is my favorite gym location so far.
Nice club! Friendly staff and great instructors. Variety of classes. Everything you need for a great workout!
Just joined and wish I joined long ago. The place is amazing. Been to multiple FFCs, but I believe that Gold Coast is their crown jewel. Facilities are clean and well-maintained. Staff is friendly and helpful. The cold eucalyptus-infused towels are so refreshing. Cant get enough of this gym. Will be going for years to come.
FFC Gold Coast has very friendly staff, awesome coaches and I love their workouts very much. Will definitely recommend!!
FFC Goldcoast is wonderful and stylish. Shell is a remarkable club director. Sterling, my non-public instructor, has helped me lose 20 lbs in five months! Five stars all the way for FFC Goldcoast!
Great gym. Friendly, non judgemental people. Killer locker rooms equipped with a hot tub, dry sauna and steam room. They even have a lap pool. Love this place!
I have been using this gym for the longest time and has been a very convenient location since it is close to where I work and I could easily just go straight from work. The amenities are super and the staff are very friendly and helpful. They also heed customers comments and suggestions and they also send you emails if you tend to slack with your gym attendance. They also have complimentary parties all year long --- summer,fall,and winter.:) You guys should check this health club!
I have been in MANY clubs over my years and there is none like ffc! It is a health and fitness club. People work out and get fit! Being in the fitness industry, I watch and observe the trainers. They pay attention to their clients, explain things, correct form, encourage and engage. They dont blabber about personal life, trips and their issues. What ever you want...it is there! Cross-fit, pool, classes, spa, and good old free weights. The locker rooms are friendly and members are actually nice and dont drop their towels all over. The staff, even in the locker room, are the real stars in my review!
This is the gym to use in the Gold Coast Chicago area. Full service, clean all the amenities and plenty of equipment! Towel service, steam, sauna, pool just to name a few.$30 for a day pass and a discount rate if youre staying at there hotel! If you need to workout and in the are.. GO TO FFC GOLD COAST
Great equipment, staff, location, and atmosphere. Well worth the money.
Great place to go for rooftop yoga -- Ive gone several times this year for the first time. Gorgeous views from the rooftop -- you can get in great pictures at pretty much any time of the day/night. Wonderful teachers. Lots of equipment and classes available to you.
They changed their opening time from 5 to 6. Total joke. Working class people need to go to work early.
The people who go are really friendly and supportive, and the trainers somehow always get me to try my best!
The best place for an incredible all body workout. The staff is so friendly and the coaches are encouraging, patient and motivating.
Friendly staff. Great services. Clean and not terribly full during busy times. Great place to work for your physical health goals
Great bang for your buck if you need a gym with everything. They have all free weights, machines, power lifting, a pool, turf area to do sprints/sleds, and cardio equipment. In addition, the place is very clean, the sauna and steam rooms are great, and theres plenty of lockers. Ive only done the yoga classes, but the instructors are great and I always feel awesome afterwards. 10/10 would join the gold coast one if youre nearby.
High end, modern gym with great amenities. Quite pricey, $80/mo starting tier.The changing rooms are great, they have steam rooms, saunas, and a jacuzzi. Tons of treadmills, a basketball court, CrossFit area, and pool. This place really has it all and you pay for it.
Pretty good place and good classes. Just dont quit to save money for school. Four months later and they keep charging me and I just got the refund for the first time they did it. Now its seems theyve charged me again. They like your money so much theyll keep taking it even after youve filled out the proper paper work.
There is a reason this was graded as the best gym in Chicago!! The decor is awesome, the trainers are great, and they have some of the best classes in the city!! Find Antonios classes - you will hate him during and praise him when you are going out later and shaking your new-found booty!
Instructors (Steve and Austin) are great! Clean facility and friendly staff!
Excellent friendly staff member. The best fitness gym in Chicago area. Wonderful equipment!
For the price you pay, it is not as clean as it should be...the customer service is sub par- BAD. They seem to not treat everyone equally if you are not a specific type of clientele- feels like DISCRIMINATION. My advice: Take your money somewhere else where they treat you nice no matter who you are. Also BEWARE if you try to cancel your membership, it will be almost impossible.
Amazing gym. I come here typically every day especially when it is cold outside. People across the board are very nice here from the café smoothie makers to the trainers and generators. Super nice and the gym has great equipment and lots of space including turf field area and a nice basketball court with six hoops.Special shout out to Jose, Jeremy the trainer, Erikson, JP for doing my body fat percentage all the time, August and Eva that are behind the register, Shell for managing a great gym, the French woman from membership.I luckily work remotely so I work out of this gym too!
This gym used to be great. Unfortunately, they have way too many members. It is ALWAYS crowded, and on top of that they have public basketball leagues and swimming classes which just adds to the crowds. The facilities are excellent, but the crowd isnt worth it for me. Im looking for a new gym which is a shame, this place used to be a place I enjoyed. Now its just full of people on their cell phones taking pics and not working out. Save your money, people! $80/month can get you a lot in life, a crowded gym in the Gold Coast is one of those things you can purchase with that money....
Excellent fitness center with top of the line equipment and amenities. Has a well maintained basketball court!
Best gym in the city as long as its not 5-8 pm Monday-Thursday
Clean gym in a very nice area but its unfortunate that my locker was broken into just now, and took my phone and wallet...beware!
Super nice staff, great gym!
Best of the FFCs in my opinion. Lots and lots of free weights, machines, and cardio. Basketball courts & swimming pool. Locker rooms are Ok, with steam rooms. Well maintained and open almost all the time. Not as modern as some of the Athletic Clubs but a solid option.
The gym gets crowded, as most gyms do, during the just-off-work hours, but the facilities are top notch, they are always upgrading the equipment and both the staff and gym-goers work hard!
The staff provides exemplary service. Thank you!
FFC Gold Coast is a great gym - always clean, never have to wait for machines and the training staff is amazing. The classes and programs they offer their members are wonderful.
Feel so good in that place. They have everything that I need.
Had a 10 year run that I thoroughly enjoyed until the manager Larry Duncan there handled a trumped up situation extremely unprofessionally, failing to do his job and look into the facts adequatey (that were obvious)...basically saying he didnt want to be bothered with it, leading to unfair treatment and a loss of membership.And this isnt a skewered take on the situation. Im actually being kind to the club and he with the description.Ridiculous.
Best gym Ive been a part ofPricey but still the best
My home away from home! Awesome staff and excellent equipment!
Decent gym but outrageous prices
Clean, friendly staff, multiple amenities, convenient café, and its a spacious venue.
Ive been going there for 16 years since I moved here. Hope that speaks for itself.
One of the worst gyms Ive ever been to. The staff is so rude and always trying to push you into memberships. Hard Pass.
Great club with excellent facilities
Love the view people and pool
Big, so much to offer!!!
Always great
Great FFC Location
One of the best locations of FFC
I loved it
Best gym in Gold Coast
Love it there!
Miss it!
Talking