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Polar Air Cargo
Express Center Dr, Chicago, IL 60666, United States
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Polar Air Cargo

Comments
Me
Review №1

Zero. They are dumb, cant count, disorganized. Completely useless.

Mi
Review №2

We had a driver go to wait for pick-up. Over 20 drivers waiting in line with only 2 people helping every half hour.No one was taking in info for forming a line. The first driver had to leave to pick up from somewhere else.2nd driver came to pick up after finishing their route. They wouldnt allow a digital copy of the Pick-up Order. They wouldnt him to email it to them. They wouldnt allow us to FAX IT (despite listing a fax number on their website). They even told us we will take the fax and throw it away.0/10 would never use service again.

Sc
Review №3

Its a air freight company at the airport. Avoid. Or get 4$ a mile to offset the hassle. 3.5h to get Door.1h sitting in cage to be called.2h watching truck get loaded.

Mi
Review №4

Loading takes a while and docking isn’t the easiest thing to do with the heavy traffic out front. They make you wait inside once docked. One kid working and these two are just standing there chatting.

Vo
Review №5

No bathroom no access to food or drinks just in a cage for hours with nothing piss poor employees constantly fighting with each other or on their phones instead of unloading the trucks

Jo
Review №6

The most insane place Ive ever been

Pu
Review №7

Poor service waiting 9 hours to pick up

Jo
Review №8

Excellent team and company. Thanks for being part of the Atlas Air family

Ga
Review №9

Spent almost 3hr just to be informed my cargo was not there

W.
Review №10

Rude people, dont respect drivers Time.Long time to get a door.Even longer to get loaded.

Al
Review №11

Dont go there7 hours spent. Service is horrible

Ta
Review №12

This place is very bad 👎 taking for ever to dropped off

Se
Review №13

Very bad and slowly company!! I was wait cargo 7 hours and they closed. Told me go to next day. Very rude peoples!! Avoid them!!!!

I
Review №14

Nice enough people, the process of getting a door is complicated, no signs to tell you to take a left just before the 1st dock to get (in line), 1st come; SECOND: they arent the fastest to load a trailer bitr Ive def seen worse

Gi
Review №15

0 star ⭐️ very bad very very slowly try to avoid

Ke
Review №16

Terrible place . Bad management and also they dont wear masks even though everyone is must wear mask and if you tell them to wear mask they will try to kick you out because you cant tell them what to do

pk
Review №17

Fairly quick. Chairs are lousy.

Ch
Review №18

Great people to deal with

Ma
Review №19

Terrible.

St
Review №20

2 hrs.just to get the paperwork ready for receiving!....and another 2 hrs.for unloading!

Da
Review №21

Perfect

Al
Review №22

Oh my goodness bad bad bad........

An
Review №23

I have been staying for 2 hours in here

El
Review №24

Busy

Information
4 Photos
24 Comments
2.3 Rating
  • Address:Express Center Dr, Chicago, IL 60666, United States
  • Phone:+1 888-380-3400
Categories
  • Freight forwarding service
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