Honestly, Best Experience! Everyone was so nice and accommodating to my situation. In a weird way, I felt at home. They fixed my phone in barely an hour and a half and made sure I was okay the entire time. I also love the little jokes and chalk messages they have around the shop.I will definitely be back

Best price around for fixing cracked phone screen. Even better than that is the service, everyone Ive worked with has been super friendly and professional. 100% recommend!

Dropped my iPhone 11 off after it received extensive damage and they were able to save my front cameras and screen! All within a half hour! Also it was extremely affordable compared to the competition (by at least 100 dollars). Couldn’t recommend them enough. Great place!

The best in the biz! I shattered the screen on my iPhone 12 Pro and they were able to take the phone on a moments notice, repair in an hour, answer questions I didnt even know to ask and I left with a seamless repair. Ive been a repeat customer for years for any issues Ive had (batteries, charge port, finger print sensor, etc.). They stand by their work, friendly, professional...I cant say enough good things. Come to Jet City Device Repair for all of your repair needs!

Absolutely loved their service. I had doubts to take my iPhone to a store other than Apple to fix my iPhone. But this store absolutely changed me. Got an appointment in next half hour, fixed it in 20 min and walked out with a phone that looked like new fixing solid vertical light on my iPhone screen. Better price than Apple store also. They made sure I got the best service. Will go here for my next repairs definitely.This place is in the loop and the location can’t be beaten, right in downtown for an amazing service. There is paid street parking here.

This is now my 2nd time coming into Jet City to have my iPhone screen repaired. My phone screen became damaged again and I took it back to Jet City. The affiliates were so professional and understanding, they quickly repaired my device and resolved any issues I was having. I would definitely recommend Jet City for phone repairs as they are trustworthy, prompt & absolutely fair! You guys ROCK!

This was my second time coming for a repair there’s a few things I love.1. You can just communicate through text and they are very responsive.2. They say two hours, I’ve came back slightly early both times and my phone right away.3. Very friendly staff the remembered details about me from the first time I visited.4. The prices are great 👍I wouldn’t go anywhere else for repairs they are awesome! Thanks guys!

I had a great experience here! I walked in at 4:58 pm (two minutes before they close on Saturday’s I found out) and they were still so friendly and helpful in helping me get my iPhone screen replaced. They did a fantastic job and it was half the price it would cost at the Apple Store with phone insurance. 10/10 recommend.

Noel communicated clearly and honestly. He could have finished my device repair same day, but the replacement part was not performing highly. He immediately called me to let me know that they’d order another replacement for overnight and should have it ready the next day. Great service and fair price. Will be my first choice for future device repairs

I took my iPhone in for them to repair my cracked screen. My phone was working fine, even with the cracked screen. Once it was repaired, my phone has been shutting down sporadically and freezes at weird moments. The tech was extremely nice and helpful but I will have to either get it repaired or have to get another phone.

Noel and the team at JCDR were consultative, polite, and prompt. The device was repaired to new. I was impressed with the craftsmanship and overall value. Lastly, they also sold me a case and screen protector; something I had planned to buy elsewhere, saving me time. Solid experience.

Same experience as the Apple store, but for a fraction of the cost. Definitely recommend

They were the best ! I called before going there, once I walked in they took great care of me fixing the cracked phone screen. I even waited in my car and the came out to let me know it’s done. In a timely manner and everything great ! Highly recommended !

I rarely write reviews, but I feel compelled to say Jet City did an AMAZING job on my I-phone. They quickly replaced my cells battery in less than 30 minutes, and the whole experience was so simple. From scheduling the appointment to the actual repair. Everything was excellent. I HIGHLY recommend Jet City.

Jet City always come through when my phone is damaged. They’ve saved me so much time and money not to mention everybody who works there is consistently courteous, accommodating, and well informed. Cannot recommend highly enough.

I accidentally dropped my phone and the screen struggled a little before going completely dead. JCD Repairs was the 1st place I found and called. They were responsive and very easy to communicate with, scheduled me in within the hour I called and gave me detailed directions to get to the store knowing that I didnt have access to the navigation app (even tho the store turned out to be super easy to locate). When I got to the store, the staff were clear and thorough about what to expect of the repair and the work was completed within 30 min after the hand-off.I didnt really have a chance to compare price points cuz they were the only shop I called, but Im very happy with the service I received.

The iPad which had cracked screen and damaged frame needed face-lift so badly and I found Jet City Device Repair place just in time to do the job. And it was done in professional manner and within 24 hours. This place does the best job and is also very economical. I highly recommend this place for all and any Device related work. The people working in this place are also very pleasant and friendly. I am glad to find this place. I will definitely use this place for my future requirement.

This place is such a vibe!!! TJ fixed my IPhone back glass and my screen in under 2 hours! My IPhone looks like it never broke and works great! Great people, great atmosphere and the place was VERY CLEAN! THIS PLACE NEEDS 5 stars! Thank you all so so much!

Just got my iPhone 11 screen repaired. It was super easy to make an appointment online. Once at the store, they had my screen replaced in 15 minutes! Super pleased, will definitely use them again if needs arise.

I rarely write reviews, but my iPhone was in bad shape. Horrible cracks. Neal fixed it in record time. Their shop is so full of personality and he was super friendly. I waited over a month to write this, because the last time I got a screen fixed at a different place, it cracked again. Everything is holding up beautifully and I highly recommend them!

Fixed my cracked phone in 20 minutes, and the people were so nice. Really great experience and would definitely recommend this place to anyone. Final prices were a little more expensive than they told me in store, but still worth it. Great, fast place!!

I had a broken iPhone X screen that needed to be fixed. I asked for a quote around 2:30 and got a quick response within 15 min. They offered me a 2 hour time slot to bring in my phone (4-6). Took them about 20 min for what would usually take others 40 plus minutes. They are supper nice TJ is the one who fixed my phone. Also they have a cool vibe in the store. I would 100% recommend using them. Great serves for a good rate. Can not be beat!

Best value for iPhone screen repair in the loop. Great prices and friendly people. I’ll take my next device there, hopefully not soon !

There is truly nobody in the tech world who I trust more than the good people at Jet City. They are always honest, kind, and patient. I know I’m getting the best price and the best service when I go to Jet City and you should too.Years ago, I bought the unlimited screen protector plan and found myself in their store every week or two. Each and every time I came in they were nothing but welcoming and professional. Further, this year I broke my phone overseas and waited several months to get it fixed at Jet City, I don’t trust anybody but the best.I would recommend Jet City to quite literally anybody, I don’t have a bad word to say about them. Thanks for so many years of great service!

I stopped in at Jet City, I was visiting for a conference from Iowa and my screen on my laptop was so dirty I could hardly see it, I went to Target to see if they had screen clean, they didnt so I found this place and on a whim I went in. They dropped what they were doing to help me, told me that maybe they wouldnt be able to get it totally clean, but its better then I do at home. Asked how much told me no cost, being a small business owner that wasnt going to fly with me, so I gave them a 10 and thanked them again. 10/10 this place is great!

Fast scheduling and fast repair to a cracked screen. Very happy with the quality of the repair and the overall experience. Thank you!

First time getting my phone fixed here and the staff was very friendly. Very pleased with their service. Same day repair. Will definitely recommend to others.

The service is quick and thorough! Ive been going to this location for years now. They walked me through their steps and have helped my device keep working as it should!

If your phone is broken in any way, GO TO JET CITY!! they fixed my fully non-working phone in about 20 minutes! for cheaper than in other places. Honestly amazing service I’m so glad I came here :)

Walked in with my cracked phone screen and they were able to get it done in a very timely manner. The screen is in perfect condition and has not given me any problems. Highly recommend.

I discovered Jet City in 2017 and have never gone anywhere else! I have their screen protector plan and get a new plan with each phone...and I get my money’s worth. I have still damaged my screen and needed to replace it. It has always been easy and convenient to get in for the repair, they always have the parts, and the service is good. I recommend Jet City to anyone and everyone.

My 3rd visit over the years. Fixed my Pixel 4a screen quickly without issue. Highly recommend.

This is my second time getting the back glass of my iPhone repaired here, and I had an excellent experience both times. The service is convenient, customer service is wonderful, and I’ve been really happy with the quality of the result. Would highly recommend for this specific repair - I read a ton of great back glass repair reviews before the first incident and the price is great compared to other options. TJ was also great to work with!!

They are so nice!!! And fixed my lens on my camera in less than 30 minutes. I will be coming here whenever I need something on my phone fixed!

Made an appointment and was seen on time. Fixed the back glass of my iPhone 8 Plus rose gold color. The service was fast, done on time and great condition. The price was very reasonable. The people are friendly and extremely professional. I will definitely be back and I recommended them.

The guys here went above and beyond to get my phone repairs very quickly and even threw in some extra items for free.

I had just gotten into town and I needed my phone fixed quickly. Not only did I get that here but the quality and customer service were just as great! There was no hassle— they told me exactly what was wrong with my phone and what it would cost to repair. The repair took 30 minutes which is not too bad of a wait when the quality of the repair is excellent.

Easy to get a convenient appointment time. Fixed my screen quickly. Also changed the vibration motor, no more weird buzzes. Friendly and professional. Not to mention the price was right.

Saved my iPad mini that Apple wouldn’t even touch. Straight forward battery replacement for $99. Also too care of my iPhone screen. Nice people, great service. Thanks for the save!!

After breaking my iPhone screen on a Sunday, I did a Yelp search and found Jet City Device Repair. It was easy to book an appointment online for Monday and they were able to take me ahead of my appointment time. As others have written its a fun space, and staff were great at checking and confirming the issue and discussing options (my screen had broken near the speaker and camera, so they also checked to make sure nothing was malfunctioning there). They were professional and friendly and I had my fully repaired phone back in about 40 minutes. I also picked up a glass screen protector which they helped me install. It was a quick and efficient experience and if I ever have to get something fixed on my iPhone again, Im definitely going to go back. TJ also followed up the next day to make sure there were no issues. Great experience!

I had the absolute best experience at Jet City Device Repair!!! I would 1000% recommend going to Jet City Device Repair over any Apple store for help with ANY Apple device PERIOD!!! I recently had issues with my iPhoneX screen so I originally took it into Apple to get it fixed. I was told by one Apple employee that my phone would be a minimum $300 fix if I wanted to keep my same phone. After I agreed and they took my phone to fix the screen, I go pick it up to find out they found slight water damage (on a water resistant phone) and will not work on the device. It will now be $550 to replace the phone and toss my old phone which I need because I wasn’t able to backup my phone. So I called Jet City immediately after and he explained what he thought was wrong with my phone and reassured me he would be able to fix it. I was able to make an appointment for the next day no problem. When I arrived I was met with amazing service and I handed over my phone. Almost immediately they were able to figure out the issue and figure out it was simply a part of the display was connected!! He plugged it back in and it was good as new!!! They added a little extra adhesive to make sure it wouldn’t happens again and I had my phone again like nothing ever happened. Seriously best experience I’ve ever had dealing with any issues I’ve ever had with an iPhone, and I’ve had an iPhone since a 3GS. This place was so great and I will definitely be going back hands down!

Busted power button in my iPhone. Apple said can’t fix but we’ll sell you a new phone. Another fixit place said they couldn’t help. Within an hour Jet City had it fixed. A fraction of the cost of replacing the phone. I rarely take the time to write reviews but these guys deserve it. Repair rather than replace and use them!

Super simple and easy to work with, dropped it off and got coffee and came back in 30 minutes all ready to roll. Will definitely be using you again when needed.

Walked in with my broken IPhone screen and little to no time they fixed my iPhone screen and Jet city employees did an outstanding job! And they were very friendly and helpful during my visit here :) I’m glad I came here to fix my phone I’m very satisfied

I’ve used Jet City twice recently, once for a new battery on my iPhone and once to change the charging port. Every time, it was easy to get an appointment, and they did the repair very quickly and professionally. I would highly recommend them.

3rd time coming in for repairs. Every time, service has been great and very efficient. ONLY suggestion is I wished there was an easy way to change the appointment time online after the initial appointment is set. That’s mainly coming from my inability to call or email as I was interested in an earlier appointment.

Love this place. I’ve been a customer for years. Every time i get awesome service. Staff rocks . Highly recommend! A++++. Thanks again ! ❤️

I’ve said it before and I’ll say it again, Jet City Device Repair is the best! I’ve had two separate cracked LCD screens on two different iPhones, and I’ve brought them to JCD both times. Literally they fixed it in like 20-30 mins. No need to leave your device with them for days. Fast, professional, and reasonably priced. Totally recommend! Like the Jimmy John’s of device repairs!

I went to go get my phone fixed and they did a great job. They fixed it real quick and it left my phone looking brand new after dropping it and cracking my whole screen. I would definitely recommend this place!

These guys were great. I brought in 2 phones for cracked screens and they were able to get them repaired that day. 1 phone had a separate issue which I went back in for and they fixed the issue with parts at no charge. They were always responsive either via text and email and super accomodating. They have another customer for life now.

If you are in Chicago and need your phone repaired this is the place to go. I just got my One Plus 6 fixed here. The rate was what I expected it to be (and was on the website) but the customer service was beyond exceptional. My screen was fixed in the time that they had stated and they called right when it was complete. I had some cracks in the back of my phone as well which they then ordered the part for me and fixed free of charge a week later.All in all I would highly recommend Jet City Device Repair to anyone who is in need of that type of service.

Used JCD repair many times as appointment walk-in in Chicago, I’ve lost count now. Always lightning fast, reliable, very professional and friendly. The one time there was an issue they made it good immediately without any trouble.

Really great service! They fixed my phone fast and let me sit around their cool waiting area in the meantime

If every repair shop offered such friendly, efficient and economical service as JCD, the world would one a better place! In just 8 hours, JCD replaced the battery on the iPad Apple suggested I throw out and did some other tune-ups at no extra charge. The next day, the store followed up to see that I was satisfied. I was, and then some.

Great staff and great work. Took 30 minutes to fix and no issues. Phenomenal customer service post-transaction. I will use them for all my screen fixes moving forward

Friendly service. Set up and appointment over the phone and picked my phone(with new screen) up in about 20 min. Highly recommend.

Great, very fast service. Went in for a battery replacement and my phone is in great shape now. Would definitely recommend.

So far I have been very pleased with my experience with Jet City. Super close to work, making the appointment was easy online, they responded to confirm very quickly and got the job done in the time they allotted for. The phone seems to look and function as it did before. Time will tell but I also felt the pricing was extremely reasonable. I would definitely recommend them.

I love it here!!! They are so cool and down to earth. If its broken they fix it and fast. Have been there twice, once for my iPad and recently for my daughters phone.

Super friendly staff and great results. Definitely recommend!

I’ve been using them for years and I can’t say enough about their good quality service. Very easy to schedule an appointment, fast reliable service and friendly and lifetime warranty on their service.

Fast, easy fix. Great staff, competitive prices

Absolutely love this shop. Kind staff and Quick phone repairs done with top-notch professional quality.10/10 service. Highly recommend

Amazing experience, might have to break my phone again just to go back

Dont have enough good things to say about this place. High quality service, they make the entire process so quick and simple, and everyone in the shop is not just knowledgable but SO kind and helpful. Also low key coolest decorations in the 60606 area code try and prove me wrong I dare you.

GREAT SERVICE, DON’T GO ANYWHERE ELSE !!! SEANSEANV. SEANSEANV.COM

My phone is as good as new and was fixed in just over an hour. Pursley and their coworker were friendly and professional, which I was truly not expecting given the nature of what they constantly deal with, and the JCD storefront is conveniently located, welcoming, and fun (you’ll see, I promise). I only hope I’m not back anytime soon because it probably means I’ve been irresponsible, but in the meantime, I will be taking on a new side gig as an unpaid marketer for JCD to anyone who has damaged their phone.

This place is great! Second time here and they fix my problem immediately and explain everything they’re going to do! Decent price too!

Nice friendly environment, very fast service and reasonably priced. Definitely would recommend!

JCD was $100+ less than an iphone screen replacement that the other store I was considering, so thats what got me in the door. But these people were fast, clean, and friendly. I was in and out in 15 minutes and have had no issues with my phone since!

Awesome service from Tj scheduled my appointment for first thing Monday morning as soon they opened, they had my screen fixed and my phone ready and waiting for me before the hour and half time frame he gave. They have amazing customer service and stand behind their work this is my second time using them and would definitely be a repeat customer if I need them again

These guys are great! I had an iphone 11 that wouldn’t charge unless I held the cord at the right spot. I brought it in and instead of just charging me $100 to replace the charging jack, they cleaned it for free and it is working great now.

I showed up pretty late for my appointment, and they still accepted me. Highly recommend, my phone was repaired ideally, and everyone was really nice.

If you need a repair on your device, look no further!Extremely fast service, great people!Thank you JetCity

JCD was super efficient and communicable. I was worried my phone was beyond repair, and they assured me that they’d do their best but wouldn’t charge me if it was unfixable.They were able to fix my broken screen and save me from buying a whole new iPhone.

They were so AWESOME!!!!! We went yesterday to get my little Brothers iphone xr & the price was bomb & so was the timing! It only took them an hour & a half to fix it & it looked brand new!!!🤗🤗🤗 Customer service was great & they were very nice! I give them at 20 out of 10!💯🤗

Had problems of a strange nature with my IPhone 6S Plus that shut it down completely. I called and made an appointment. Noel fixed the problem in 15 minutes while I waited.Don’t trust a mom and pop store with your valuable information!

I have taken a month to write a review for jet city. I thought the price was fine, but I am still having lots of issues with my Iphone 6 that I had repaired by them. They also send you MULTIPLE messages right after the repair for you to review them, so I am skeptical how many of the 5 star reviews are legitimate, its a horribly pushy business practice.Originally it was a screen repair and battery. After a month the battery is just as bad as it used to be. It wont hold a charge for an entire day. I have not updated software for over two years so its not that, I dont use incorrect chargers, etc. The new screen I had stopped working after about a week, which they replaced for the cost of parts. But now the touch part of the screen goes in and out and the glass is clearly more thin than the original. You can see distortions when you hit near the bottom of the screen. I was hoping to get a repair on my phone rather than buying a new overpriced one. But unfortunately it seems I am being forced to buy a new phone before I want to. I am really disappointed, and rather irritated with how things ended up. I was probably better off buying a new phone than trying to get my 6 to limp on another year. I cannot recommend this business.

I had a iPhone X back cover replaced $149 incl tax. Good and recommended.

Everything about this place rocks! Started with filling out an online service request form, then got a phone call the next day to set up the appointment. They were able to get me in the very next day. Dropped off my phone to get the audio jack replaced and picked it up an hour later. E-Z! I called a few other places but nobody would give me a lifetime warranty except JetCity. They even cleaned out my charging port for free. Super friendly staff.

What a gem of a place, conveniently located in the loop but with a fun lively feel. Friendly employees, great price, quick service. Couldn’t ask for a better experience.

Fixed the problem right away and were happy to help! Would definitely recommend.

I got my phone fixed and it is perfect thank you....hightly recommended

They got me in on short notice and did a great job !Very reasonably priced compared to other places that offer the same service.

Amazing customer service and reasonable prices!

Would highly recommend this shop for any of your iPhone/iPad repair needs. They have a very good reputation and they definitely live up to it. I had an iPhone 7 that had a cracked screen and the pressure sensitivity was all off. I went to this shop and they fixed it no problem in about 30 minutes. Very good customer and professional service, shop has a really nice vibe to it, and the overall process was very smooth and low stress. I even received a follow up text from the business asking if everything was working fine with my phone. Although the price is a bit more than other shops in Chicago, the peace of mind knowing that you wont get scammed is definitely worth the extra 20 or 30$ more that it may cost to get it repaired here than the other cheap repair shops in Chicago. Overall would highly recommend.

I have been going here for device repair for over three years now! They’re always very quick and efficient when I visit. Great people, quality work and an awesome little shop to hang out (when it’s not covid). Highly recommend!!!

Jet city is an amazing phone repair shopMy phone was ready within minutesThanks for the fast and professional service.

Amazing company! Highly recommend! Ive used them twice now!

Awesome place. I crack my work iphone all the time. Jet city fixes it super quick and the price is good

If I could give more stars I would!! Thats how great this place is!This is the only place my family goes to with any electronic issues! they have great customer service, professionalism, turnaround time is awesome! They stand behind their repair and most importantly their pricing is responsible!

On a Saturday morning, I called Jet City Device Repair (JCD) to see if I could come in last minute for an appointment in the next 5-10 minutes to fix a broken screen. Noel, the employee who assisted me, was able to get me in and out of the store in less than an hour and probably closer to half an hour! Noel and the rest of the staff were knowledgeable and helpful in answering all my questions. Great place that does a good job even with last minute appointments - I would highly recommend for anyone in the area in need of any issues with their smartphone.

I was in an out with a brand new iPhone 11 screen in less than 20 minutes! Super friendly and affordable spot.

Fixed my phone multiple times. I love the people and the service and having a guarantee on my iPhone screen was a nice ++

The back of my iphone was cracked. I was able to easily make an appointment online and my phone was fixed in a little over an hour. They were professional and followed up with me the next day. I highly recommend Jet City!!

I went to Jet City because my younger brother had told me they were quick and my phone would be ready in 30 min- and he wasnt wrong! I was walking in, and noticed they had a sign at the door that stated they only allowed 1 customer in their shop. (Its pretty small) So I thought this was great, considering our current spike in COVID cases. The crew was super nice, checked my phone before and after the screen had been replaced to make sure everything worked. Def coming back if my screen ever cracks again!

They did a great job repairing my phone and later on my computer. They are always fast, friendly, efficient, and charge a fair price for their servicesdont bother buying a new phone! just bring it here and they will fix it.

I walked in shortly before closing with iPad that had a broken charging port. I thought I needed the whole port replaced, but they were to remove the blockage in about two minutes. They didn’t even charge me. Fantastic experience, and if I ever need something else fixed I’m coming here.

These Guys are upfront and honest about what the problem may be with your device. Services are priced fairly. I will definitely use them again in the future. And would recommend them!

I went to the apple store and they said that my phone is dead. People at Apple wanted me to buy a new iphone. I exited from the Apple store and arrived at Jet City Device Repair. These guys fixed my iphone in 20 mins.