I needed roadside assistance and therefore I used my insurance to get me a tow. They provided me this company, I ended up requesting the tow service around 11:30am and they never arrived at the time they said (1:01pm). I called numerous times and no answer, left a voicemail and no call back. I called my insurance at 1:30 and let them know they’re not answering, my insurance ended up calling another company because this company didn’t answer their call either. Horrible way to run a business. Would give them a 0 star rating if possible.

This company is associated with Esurance. I have been waiting for a tow all day. They called to advise the time they would arrive but did not show. They canceled my service ticket and now no one is available to answer incoming calls. I am filing a complaint with the BBB.

While I was at work my pregnant girlfriends car wouldnt start. She called AAA and they dispatched Advantage Towing. The service was supposed to be covered by AAA but 10 minutes prior to the tow trucks arrival they call and tell my gf its a $150 charge to get vehicle out of garage. Literally took 2mins to put in neutral and push out. Long story short they towed car to shop...and come to find out, jump started car at shop to get off tow truck smh (got this info from shop) ...why didnt they jump start in our garage??? Anywho...have tried calling them multiple times for refund of $150 and no answer. Left multiple vms...no reply. Stay far away from these guys.

If I could give this place 0 stars I would. I’m waiting on a tow truck for an hour and a half (stranded btw) the truck pulls up in a parking lot of a school across from the address I gave him. I see him and try to flag him down he just pulls off no call, no text, nothing at all. Did I mention I called 51 times not a single answer.

I requested service, they continued to say they were coming. Never showed or called, and then didn’t answer

Requested a tow through roadside assistance with Allstate. Waited over 2 hours, and they never came. Calls to them by myself, Allstate roadside services and my Allstate agent all were either ignored or went nowhere.Allstate got another company and they arrived within 15 minutes.

Towed my car and caused $3000 in damage. Driver did not have proper equipment to tow car correctly. Giving me the run around with the claim I filed. No answers.

If I could 0 stars I would. I have been waiting for hours. No one answers the phone. Just terrible words can not describe.

Car stalled in the middle of Sacramento. Got set up to receive a tow from Advantage towing only to wait over an hour and then get a call from them canceling the tow request.

Scammers and rude!