NEVER ON TIME!!!! Will have you sitting for hours for a simple oil change. Even upon arriving no one is ever ready! I sat in my car waiting for over 10 minutes for someone to come out to check me in. When the lady finally reaches my car after socializing with everyone in the vicinity, she proceeds to say I’m past the Grace period mark. Calling to make an appointment? No one ever answers the phone and you’ll be sent to Joe, Bob and Marsha’s voicemail before you ever get through to a real person. Also, everyone at this place always has a bad attitude. I recommend being serviced at a different location.

Scheduled an appointment for a break service with waiting in the lobby option. When I reached over there, I was told to leave the vehicle for a day or two. Immediately left the place and never planning to go back over there:)

OVERPRICED! DONT DO BUSINESS HERE!They wanted over $1000 for a brake job.On top of that, these people are ignorant.

Don’t bother trying to call a woman always answers just to put you on hold and never answers the phone again. I’ve been trying to contact them for three days to see if they have a part before I make my way over there since I live far and they’re the closest one.

Horrible experience. Half of employees not wearing masks despite signs on the doors. Used McDonald’s cups in the cashier window on the customer side. And tried to upcharge me for $1,200 of “routine maintenance” on my car. Will never be back. A truly disappointing experience for what ended up being the most expensive oil change I have ever had.

Best honda service in the city

Leased my first car here with the help of Eduardo O and Mike S. The process was completely painless, they gave me what I feel to be a great deal. Everyone in the dealership was kind and respectful! I can’t wait to do business here in the future

Take for ever to buy parts here. Never attendant on duty

Not to satisfy services are to expensive

Second time working with Honda City Chicago, consistently deliver better value than I could find elsewhere in the Chicagoland area. Worked with Eddie Ocampo who provided thoughtful and responsive service, even delivering on one of the purchases.

Second time for the same issue, and the issue is not resolved!

For their oil change they add an additional charge for labor. Im from Indiana and Oil change is one price for all unless repairs are involved

The lobby is nice and cozy with good entertainment. The auto service I received was good especially with the coupon but then my car was not washed, reason for the 4stars. I would recommend Honda City to friends and family.

Great service

Really expensive(part $300 labor $1000)

I havent been their yet.but i plan to go their .iam looking for Auto.and they Recomended me this place.

Great place to do auto repairs

Made an appointment for 3:40pm. The mechanics can’t finished their job because they always on the phone. I left at 6:30!!! What was the point of the appointment if you’re not gonna check my car around that time!? Waste of my time!!

Very fast and friendly. True to the word to the work they do to your vehicle.

The service and staff are always Jon is my representative and go to person he goes the extra mile to accommodate your schedule and let you know right away what priorities should be assigned to your vehicle.This way you can budget and address the maintenance requirements of your vehicle.

Not bad, its always best to make an appointment first.

Good service very satisfied purchased a 2019 Honda HRV

Complete and utter scam. Charged me $200+ for labor on a job that never even got done. Save your money and go to a real mechanic.

At the moment very good service, the staff are very friendly and attentive and they solve your doubts about your car with very professional serviceI recommend it because the staff is bilingual

Buen servicio, conseguí las refacciones, líquidos, pero no hablan español . . .

They helped me a lot. In the care Demi car without very efficient, friendly. An excellent experience thank you !!

Very bad

This is our 3 car and simple is a pleasure. Always so friendly and always helpful, they give options, everything is professional if they want to be treated mega well and comfortable. LUCIO is the man !!!Super recommended

A good place

Very good service

The food has no season, it does not taste good at all