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Hernandez Auto Repair
5447 N Broadway, Chicago, IL 60640, United States
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Hernandez Auto Repair

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Li
Review №1

We were introduced to Hernandez Auto when our usual place became too busy, and Im so glad! Weve taken our aging car there a few times and have been super impressed by the quality of work, attention to detail, and great prices. The customer service is among the best, and theyre so friendly and welcoming. Be sure to check them out!

Pa
Review №2

Thank you for being fair, fast, and skilled.Battery and alternator died and I had replaced the battery but had the auto supply test the system again and it reported the alternator was also bad. This city isn’t my home so I was relatively lost, and my “home,” mechanic couldn’t even see me for a week.In a world of cheats and thieves, these folks stand apart. This was truly one of the highlights of my experience with Chicago. Good people can make a bad situation simply inconvenient and my gratitude for their kindness and honesty, speed and skill is sincere.Thank you for installing the alternator!

TO
Review №3

Had front rotors and pads done recently. Great work. Great turnaround time. Decent prices on parts. I highly recommend them.

Ta
Review №4

AMAZING service. Fast. Affordable. And not at all awkward to sit there while my car was being fixed (which is to be commended!). Recommend to anyone with exhaust needs. 10/10 for real🙌🏾

Ra
Review №5

I went to Hernandez Auto wanting to make sure my 2006 Honda Accord was safe to drive to New York from Chicago for Christmas this year and after having other negative experiences with different auto mechanics in the area (especially coming in as a woman). Hernandez really showed me they cared and took very intentional and thoughtful care of my car, including running multiple diagnostics and thoroughly inspecting and test driving my car. They also remember that I was driving that far and were really clear about wanting it to be safe on such a long car drive. They ended up fixing and replacing a ball joint for me for a really manageable price. I had a great experience and will definitely come by next time I have an issue. :)

Br
Review №6

Gone here for tires, oil changes and scheduled maintenance. Never any issues and prices seem fair. Very friendly service and get the impression they are very trustworthy. Great mechanic to have.

Fr
Review №7

This was one of the best auto shop experiences I’ve had so far. Is not a fancy shop with bottles of water or free coffee but man the customer service is great. Went there for an oil change(half the price I would pay at Jiffy) and was in and out very quick. The two men working there were very helpful.

Mi
Review №8

Great experience!Fit us in the busy schedule, found the source of my problem, ordered in foreign parts with no hassle, even waited a few minutes past close for me to show. Thanks again Aurelio

Mi
Review №9

Wouldn’t work on my car unless I had a brand new key, After spending $90 on a key... they still wouldn’t touch or repair my car. Was rushed to get it out of the shop immediately; even though I was paying for tows. After all the running around, they misdiagnosed my car.Keep in mind, I called them maybe 6 times prior with questions and explaining what is wrong with my car.Not one thing was fixed, money was wasted, and the service was rude.Wouldn’t recommend, go to a different auto shop!

Kh
Review №10

Great mechanics!! Been using them for 2 years now!!

Ri
Review №11

My wife has her OBGYN next door, so when I needed some things replaced in my car, I decided to give this shop a go. Owner was very receptive and did a nice job with the parts I provided. Car is running great again! Highly recommend.

Dh
Review №12

Honest and good service. I bought a used Acura TSX and took it to Hernandezs for inspection. They were very friendly and was also informative about what they found on the car. He informed me that everything is good but the oil needs change. I gave it a go and noticed that the oil was actually black as he was draining it (previous owner wasnt honest to me probably).What I found impressive is that they were honest about the cars condition and told me there is nothing to worry. I have seen plenty of bad mechanics who lie and tell the customer that such and such parts need replacement but from my first experience I think these people are ethical. They also didnt overcharge me either. I was charged 75$ for Synthetic oil+oil change+inspection.Will come again.

De
Review №13

Great service and reasonable pricing. They didnt try to recommend a bunch of costly and unneeded repairs. Would definitely go back in the future!! :-)

Jo
Review №14

They are very good mechanic and very fare and prices l really recommend this place to fix your car

Li
Review №15

My car was taken to 2 other places brakes for less on Clark and t auto on Broadway neither place fixed the problem said my car was good the other replaced muffler charged a lot still same noise.mr Hernandez test drove my car and diagnosed the problem. He did charge top $ for services but I will expect to pay for such quality work.my car runs like new and is such a pleasure to drive. Thank-you again I will be back for any thing that needs to be done.Lisa

Ro
Review №16

Every time I go there he does a good job on my car and I dont have to wait too long I might be a day if she has somebody else but the man does a good job and I will always take my car to him

Ch
Review №17

My mother actually turned me on to Hernandez. They never tried to upsell her with useless add-ons that were completely unnecessary (as so many of those shady places will do). Theyre professional, they are efficient, and their work is exemplary every time. I won’t bring my car anywhere else so long as I live in Chicago.

Da
Review №18

Fixed my car in very quick order, very reasonable price. This will be my spot for car repair.

ro
Review №19

I had a repair done. After collecting my car about three blocks away I noticed my anti lock brake light was on and it wasnt on before bringing it to them. I immediately returned there only to find they quickly locked up their business and hid.Returning the next day they pretended to be concerned but said they were too busy to find out what happened just then. Said they would call me tomorrow. I guess its TRUE tomorrow never comes. BUMS AND CROOKS

Un
Review №20

They don’t hassle you for anything extra, they fit me in no problem and changed my oil in about half an hour while I waited. Best value, and seemed down to earth. Will def be going back.

Mo
Review №21

Excellent service and communication. In and out in less than half an hour. Thanks much!

Al
Review №22

Its a small shop so you need to call ahead and not drop by, but Ive never felt so loyal and affectionate towards a mechanic shop in my life. Honest, straight forward, good people here, and fair prices. They saved my car when another mechanic (hi L&L!) botched an oil change, and they could/should have charged me 3x as much. I would stand outside and spin advertising signs for these guys for FREE if I thought it would help their business... Not that they need it, because other customers of theirs that Ive met seem to feel the same way. A++, trust these guys with your vehicle.

Br
Review №23

Friendly and accommodating - including fixing an urgent issue on a Saturday morning by 10am. Thank you!

Ke
Review №24

Fair and honest pricing, and my car was repaired really quickly. All around really good experience I definitely recommend them.

Br
Review №25

Fair prices and knowledgeable. I have found my new local shop!

je
Review №26

I always bring my car here. Theyre very reasonably priced and get things done quickly and well. In the past theyve worked with me on pricing and prioritizing repairs.

Da
Review №27

Best and most honest guys in the biz

Da
Review №28

Great techs and quality service for mom and pop shop

L
Review №29

This is hands down the most honest and ethical repair shop I have experienced. Aurelio, co-owner and manager is honest and understands the need to prioritize repairs when there are multiple issues. I highly recommend Hernandez Auto!

Ti
Review №30

Excellent service and quality product used. I decided to try local service since my vehicle was pretty much limited to 5 mph and I didnt want to drive a long distance to my normal mechanic. I had severe drive-shaft issues on a Chevy SUV. They did the job for 25% less than Pep Boys quote (ok only 10% if I used Pep Boys 15% off service coupon, but still Hernandez was less), and they used the more expensive quality name brand parts, not the generic parts quoted by Pep Boys. Car drives great.

Lu
Review №31

They take care of our old Subaru and show us the effected parts with explanations. Great place.

Ru
Review №32

Honest shop with honest pricing. Ive been taking my car here for over a year and will never take my car anywhere else. The owner is an honest guy who never over charges. They tell you whats wrong and give you your options to do the work. The last job he did for me took longer than expected but they honored the original estimate. No Upselling, No tricks, No BS. Its hard to find a decent shop that wont try to sell you a million services. Love the guys @ Hernandez, keep up the good work!

Al
Review №33

I always take my car to Hernandez Auto Repair. They are willing to help you and explain in details what is wrong with your car. They are honest and fast. Strongly recommended them.

Be
Review №34

I know next to nothing about cars but they took the time to show me what was wrong and what it should have looked like. They also asked for me to bring the car back in a couple of days to check on it and gave me a one year warranty on the parts. They were great!

Ju
Review №35

Hernandez Auto Repair is simply fantastic. They fixed everything on my car for an insanely reasonable price and were honest as to what actually needed to be fixed, unlike many places in Chicago. I am recommending to all my friends and will be returning for all my future car repairs/tune up needs!

Mi
Review №36

They work fast. Great service and good prices! Guaranteed work!

St
Review №37

Got an estimate over the phone from Aurileo that morning, and my car was ready for pick up later that day. Great customer service, quality work, and reasonable prices. Highly recommended!

Je
Review №38

My check engine light came on and my motor started shaking quite a bit, so I took it to Auto Zone for the free reader check. Of course, its not always accurate, but it showed a repair that was going to cost over $500, so I looked up reviews for car repairs near my home (luckily Im walking distance from here!) I took it in and Aurelio seemed confused at what the Auto Zone reader showed, so he said he would plug it in to his computer and call me back in a few hours, since there were about 5 cars ahead of me. He called back in about 1.5 hours and said rodents were chewing on my wires, so the parts would be very inexpensive, just a few hours of labor and time to order new connectors. He had my car done in less than 24 hours at a VERY reasonable price, and took the time to show me what they replaced, what they had to order, and where the rats were nesting. Its no big fancy place but they do good, honest, quick work, and they update you every step of the way to make sure you know whats going on with your car. After being in the city for almost 6 years, I finally have a guy to take my car to from now on!

K
Review №39

The best auto shop in Uptown with reasonable price.

AJ
Review №40

Really nice and honest mechanics! Found a simple, inexpensive problem that other places couldnt fix.

Jo
Review №41

Professionals! fast and good solid work. These guys understand that you need your vehicle Back ASAP. Every time I take my truck in for service they literally show me whats wrong, they give me my options, then they get the job done and show me the parts that were replaced or fixed.

Fa
Review №42

In need of repair, new or used cars, Hernandez Auto will give you fast, professional, courteous service at a fair price.

Ma
Review №43

Great service, low price. Honest stuff.

Ne
Review №44

They is a great peaple

Ja
Review №45

Excellent service and good rates

Be
Review №46

Hernandez is the most honest and well priced car shop Ive ever been to. They are knowledgeable and actually fix problems with your car.

Бе
Review №47

100 stars ! Very Good ! I Love them ! Highly recommended

Be
Review №48

Arelio is a rockstar. He always takes care of my needs.

Дм
Review №49

Fast and cheap service!

Os
Review №50

Great customer service!

An
Review №51

Angels

Lo
Review №52

Best Mechanic...Meguel!!!!!!!!!!

Jo
Review №53

They are very friendly and very good mechanics

Information
7 Photos
53 Comments
4.9 Rating
  • Address:5447 N Broadway, Chicago, IL 60640, United States
  • Site:http://hernandez-auto-repair.slue.io/
  • Phone:+1 773-728-4232
Categories
  • Auto repair shop
Working hours
  • Monday:8:30am–6pm
  • Tuesday:8:30am–6pm
  • Wednesday:8:30am–6pm
  • Thursday:8:30am–4pm
  • Friday:Closed
  • Saturday:8:30am–6pm
  • Sunday:8:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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