Definitely recommend this place! Took in my qx60 Infiniti for body work and the job was well done and on time . Before you go anywhere else, call and ask for your estimate here. You wont regret it
If your looking for a hint ... ‼️ They did a really good job with repairs the car was clean ( however, )This did take a long time to do almost 2months .. They should work on communicating better
The staff here is very unprofessional especially the chick at the front desk was so rude. Im reading their reviews and they are full of excuses as usual blaming everything on the insurance company instead of taking responsibility for their own short comings. PLEASE STAY AWAY FROM THIS PLACE AND DO NOT RECOMMEND ANYONE TO COME HERE. Considering the world we live in today they should be very careful with the way they treat and talk to people, its only a matter of time before some crazy emotional fool come gun slinging up there.IM THINKN BOUT BOYCOTTING THIS PLACE.
Coffee was barely warm. Part owner was very friendly however.
Incompetent. Takes them too long to do any type of work to your vehicle they can barely speak English which makes it hard for me to understand what theyre saying. my vehicle was there for over a month for repairs and even after I picked it up I had to take it back, will never come to this place again
Terrible service. Absolutely do not go hear. They tried to overcharge, did not fix all the repairs and actually left my car with more issues. The workers are also very rude and disrespectful.
They are very professional and helpful. They helped me with payment options when insurance wouldn’t pay the rest. Although, I was told my car would be ready in 2/3wks, by week 3 almost 4, I called. I was told my car would be ready on a Thursday. I go up there hoping to receive my car, I was told that there was a mix up with another car and mine would be ready Monday. I call Monday to see if my car is ready, I get told that, “we said we would call you Monday. We’ll call back Tuesday for an update” When Tuesday came, they did not call me (they close at 5). I called them 15 minutes before they closed and asked for an update. I was told my car would be ready tomorrow. I am currently waiting on a call today!Yes, they are professional but for lack of better words, they are send offs and did not finish on time like promised. I recommend going to a different auto body shop for your repairs.
I live quite a drive from this facility, but I highly recommend. First of all, I am a woman so I don’t know plenty of vehicles let alone mechanical but they took the time and let alone the young woman who works in the office knows her SH****. They explained even showed me what was wrong with the vehicle. As well, the wait time on how long your vehicle takes to repair depends on YOUR insurance.. I’ve had diff insurances and it all depends on the adjuster that is in charge of YOUR claim. The body shop has no control. Anyways, my work was done without insurance and I got my vehicle back in less than 3 days. Their hours are from 8 to 5, but they work on your vehicle after hours so that is great. Also, the manager is really nice he let me know any further recommendations that where needed to my vehicle as in things I need to change for future references. Highly recommend and let alone I live on the south side and I went all the way to the east side and It was worth it
I went here on Friday to get my car fixed, not knowing what to expect. When I first walked in, the receptionist (later found out she was owners daughter) was so nice! She literally walked me through the whole process of getting me car fixed! She was compassionate and made sure everything ran smoothly. They had to order pieces to get my car up and running and I knew they closed at 1 on Saturdays, so I thought I wasn’t going to get my car back until Monday. But they called me on Saturday at 3pm and my car was ready and fixed! They had stayed later to get it together! I was so grateful and the fact that my car is running great also! I wish I could give them 10 stars! They definely deserve it! I will be going back to them very soon! Great people, great place, and very well organized! Thank you guys so much!!!!
Worst experience I have ever had with an insurance/repair shop. They had my car for over 2 months. They pushed back the date of completion at least twice. The last time they denied they gave me a different date. They continued to over promise and under deliver. Further, I would have let all of that go, but then I started having problems shortly after the warranty expired. The engine ran poorly, the horn died. $1300 more took care of problems that should have been handled when they had the car. An absolutely terrible experience.
Do not take your car here. They had my car for almost 2 months. They gave me the run-around for several weeks, they added on more repairs after my claim was submitted to the insurance company. My deductible was $500, but when I got to the shop I ended up spending over $650. The girl at the front desk is extremely rude and unprofessional. Please do not bring your car here!
Great service and financing is available. Strongly recommend this Auto Shop to those looking for great, honest work.
How do you have “Classic” in your name yet are unable to change the oil on a 72 Chevelle? Please stay clear of this place. I totally wasted a trip!
Their sign says they guarantee 100% emissions work. For a week they held my car and complained about the work I already had done. Only to replace the same parts but never the true problem! We even left with more issues including a nail in the tire. My dad made an appointment with Firestone who found the problem within 20 minutes and also made me aware of a few other issues! Compared to the above mentioned company who screwed us with unnecessary charges, parts, work and time!
This place does not show any proffesion, i had an appointment and wanted to give them my bussiness but right off the bat i knew it wouldnt be good idea.i went in for an estimate for my vehicle and the guy wouldnt even look at me in the face.. And didnt have time for me. So i decided to take my bussiness some where else.
The owners daughter was very unprofessional. I used there finance option to pay for my vehicle. I had a tow truck waiting for my vehicle to be released. I politely asked her how much longer on signing the paperwork she told me a hour. Then she stated I Told you that on the phone. I then replied no actually you told me 15min to 45min. She threw the papers on the desk and said Im doing you a favor I dont have to do this! To make a long story short, the police was called and they even stated that they are very unprofessional. The owner pushed my car off his premises because he said I had to get the car off his property once it was paid. I reported them to the better business bureau.
If I had the option to NOT give them a rate at all I would have. Everyone in this place is a LIAR! I dropped my car off as soon as they opened to get it checked. They ran a diagnostic test to see what was the issue and like most places do they call back to tell you whats the problem. Well, they didnt do that! I had to call and ask what was going on and they were still checking the car.Hours later still no call. I took it upon myself to go to the shop and that is when the lying begins. The receptionist kept telling me multiple different things and her father was very rude. I ended up having to pick up my car and pay for service that I was told was in process which they really didnt do. Moral of the story, Dont waste your time or money!!!
This business is horrible!!!! The hispanic lady at the front has a nasty attitude and very poor customer service. She speaks Spanish behind customers back assuming they cant understand her. These people kept my car way too long and kept finding supplemental charges for things they insisted needed to be fixed. They also damaged my hood while in their possession. Once I brought it to their attention (paperwork and all) they refused to take accountability for the damage and rudely asked me to get off their premises. Once police where called...they were very ignorant and refused to hand over any information. The owner Arturo is also very ignorant and condiscending. This place is full of people whom scam their customers and find ways to take as much money from you As possible. I Will NEVER business with this place again. I suggest anyone looking into this place to look for another shop!!!!!!! DO NOT trust these people with your car!!.
Brought my 2008 Pontiac Gxp g6 here about 3 weeks ago with engine light on. Since they had sign posted saying 100% guaranteed pass the emission test I firgure why not lets give them a try. They check my engine fixed a few things and to test what they fixed will cost you $125.00 additional. All and all it cost me a little over $350.00 just to tell me I need an engine. So Im paying for work you did on an engine thats no good. So he says the work That I needed to repair my engine, Id do better just buying a knew motor, I asked what would be the total cost. He quoted me $2200.00 total for everything. I left him with $1000.00 cash, leaving me a balance of $1200.00 First thing I notice about this place is they dont call you before they do work on your car as they accumulated over $300 worth of work on a motor they say was no good. Never asked me nor updated me on what they were doing. But did let me know that I needed a motor. So balance Im thinking would be $1200.00 A week goes by, no call at all with update so I go by the place, shows me my motor out of the car, and told me the wrong motor was delivered waiting for right motor. As we were talking I said I needed a caliber on passenger -side front, quoted me a price of $68.00 and hed install that for free. No problem. Get a call later I need to buy an oxygen censor at over a $100. Says it didnt come with the motor, really! 3 to 4 days later I called, oh car ready it passed emission test. Ok so I can come pick it up, well we have to do a few things well call you later on. This conversation took place about noon, at around 5,0Clock No call, So I called them, oh you can come pick the car up, well were you going to call me? Arent you about to close? Oh well stay open to six so you can pick up the car. Well husband and I got car, after paying $1545.05 $345.05 more than what he said it would cost. So all in all it cost $2545.05 cash not credit, to get emission to pass. Immediately my husband noticed caliber still sticking as it was before they put this one on. So I checked with a retired mechanic, and he said the caliber was wrong for my car and that hed fix problem. So he took caliber off, I take it back to classic auto and was told I was lying, the mechanic was lying, that wasnt the caliber. I was appalled and shocked at how unprofessional this man had became. I just paid you over$2500 in cash and now I need to come up here and lie about $68 the man was irate, cursing calling people M fs on and on. Now the motor is good Id give him that, He passed the emission test of course after a lot of money being spent. But the ordeal with the caliber, I would never step foot in that place again . Eventually about after an hour going back and forth with this man I think he realized it was the caliber he put on, and no one was lying so he gives me a$68 check (that cost me $3 to cash) for the caliber. I was just about to tell him to keep it, the way he acted I felt he needed it more than I did.Wow! And he lied about the mileage on motor twice he went from the motor hes putting in has 83000 miles few days later 93000, to finally 97000miles. I personally would not recommend this place to anyone. I have a warranty with these people on the motor, but if i get an oil change from somewhere else the warranty is void. Ill take my changes somewhere else. I want no dealings with these unprofessional thieves. No dealing with these people. Take your car elsewhere save yourself a headahce.Next time I see a sign promising something, Ill read reviews first, cause had I done that, Id never had come here, because what these people are saying is true about their nasty way of doing business and their attitudes are far from professional. The only person I would recommend here is my worst enemy.
ZERO!!!!!! DONT.... I Repeat DONT take your Business Here!!!!!! These Low Life SCUM BAGS had my Car for 8 Days to fix the water pump on my 2013 Ford Taurus... Never DID ANYTHING TO MY CAR!! NEVER CALLED I had to call them. And had the NERVE to GET FLIPPED @ the Lips about they’re POOR customer service. NEVER APOLOGIZE for ANYTHING!!! Please take This Review and the REST as ADVICE!!! DONT WASTE YOUR TIME. PLEASE . WISH I could’ve gave them zero STARS ⭐️. BBB will get to hear From me... TERRIBLE
TERRIBLE TERRIBLE TERRIBLE !!BEWARE CAR HAS BEEN IN THIS SHOP SINCE MAY IT IS AUGUST AND HAVE YET TO RECEIVE MY CAR BACK THAT IM PAYING A NOTE AND INSURANCE ON. TOTALLY GETTING THE RUN AROUND AND LIED TO ON A DAILY BASIS. ONLY GAVE 1 STAR BECAUSE I HAD TO. THIS IS TOTALLY UNACCEPTABLE, UNPROFESSIONAL AND LACK OF DIGNITY.
Scam shop would not recommend this shop kept my car for two weeks and over charger mi over 900 dollars for brakes
They fixed what I came for easily !!
Not sure why they have all the front ends here bc they didnt have 2 common cars I asked about but whatever.
Wouldnt recommend this shop theyre scam artists!
Professional and Freindly
Great service
Total scam artist
These guys kept my car for over a month change parts that I didnt need and the car still didnt pass the emission test and my bill was over 1000 dollars and the car came back with problems that it didnt have I do not recommend anyone to use their services
Are professional
Be careful this workshop does not take the money my husband installed a water pump and charged him 600 to fix it a year he went bankrupt and the other mechanics told him that I had to give him a lifetime guarantee my husband was to ask him and the Mr. and his daughter behaved well they do not have respect so the customers do not recommend this place they put used parts