Tim and the rest of the Autohaus staff were great! They were very nice and helpful. They had full communication with me during the time they had my vehicle. They exceeded any and all my expectations my car came out exactly how I pictured it in my mind. 10/10 highly recommend!!

I came to use this body shop through State Farms select service. I am not satisfied with the overall service of this shop. Be aware of this shops review on yelp and google.First, the repair was not completed according to the schedule. I understand a supply chain issue was caused by COVID, but the work did not meet the promised schedule.Second, and above all, the repairs were not done properly. In the first estimation, it was scheduled for door replacement, partial frame repair, and wheel and tire replacement. However, the door was changed to be repaired because no replacement parts were available, and even this was not repaired properly, resulting in a step between the door and the fender. In addition, the wheels and tires that were to be replaced were not properly included in the first quotation, so I requested an additional quote. I don’t know that the new rim had been damaged during the repair or even that it was not a new rim, so I had to request replacement again.After filing a complaint through the insurance company, we decided to replace the door completely, and install a new rim.However, the newly arrived rim was also damaged. The rim was manufactured in 2017 and was covered with spider webs. The shop said it has just arrived from the dealer, but there was so much dirt and damage that I couldnt believe that it was a new wheel, so I requested a new wheel again and am waiting for it.Third, there was damage to other parts of the vehicle during the repair. Separate from the accident, there was a scratch on the interior of the vehicle while the repair was in progress. Currently, we are still talking with the body shop about this part.Fourth, it is very difficult to talk to the person in charge. I tried to talk to the person in charge several times about the above issues, and left messages for a callback, however, I did not receive one, so I was able to solve the problem only by requesting a call through the state farm agent.Fifth, overspray damage occurred to the window and body due to improper masking.The above issues have not been fully repaired yet, so Im still talking to the state farm.The only satisfactory part of this body shop is that the color of the paint is matched to the original color.

Good customer service and initial good work. However, over the span of a few months my paint began to chip and peel. As much as I wanted to go back I moved. Although, I am back in Chicago and hope they can rekindle my customer loyalty by fixing this!

I called saying my prius sounded like a motorcycle - dude working on the phone correctly identified the problem in that someone stole my catalytic converter, but then he told me it could catch my car on fire if I drive without it (it will not), told me it would cost around $1500 to get a new one (it will only cost around $200), and then offered to buy it off of me personally! Not on behalf of autohaus, but personally. In hindsight it was such a predatory experience, if his coworkers are who taught him how ot handle customers, then they are all snakes.

Very professional and fair priced. will make it my to-go place. highly recommended

I’ve been here twice for auto-body work. They did an amazing job. Looking at my car you would never know it was involved in 2 accidents. They do great work and the staff is very friendly. You cannot go wrong going here.

Not professional and they dont leave your car very clean they leave it dirty

Truly are an ACCLAMATION OF a body shop!I am the pickiest person out there. So when a car hit me i immediately told my insurance that i wanted my VW fixed at Chicago Autohaus as i have used them before. A shop that is NOT on my insurance but i liked their work and professionalism regardless.FRANCISCO + VICTORIA are AMAZING! Very personable, they remembered me from over a year ago and they kept in touch with me throughout the process. ! I hope to not get into a car accident again, but if i do i will 100% go to them.

Great quality work,great customer service

Wrote up for a new wheel and then proceeded to paint my wheel. Thought he could get away with it. Not today.

Great service and solid prices. After dropping off my car to get some work done Sidney went as far as dropping me back off at work so that I wouldn’t have to spend money to uber/lyft back to work.

My sons vehicle needed some repairs after an accident. The insurance company listed Chicago Autohaus as one of the locations. Everyone I came in contact with and communicated with were very professional, friendly and helpful. I had an issue with rental car place and the young lady working the Hertz car rental place was more than happy to help fix the issue and get me a rental car with her instead of having to travel to another location. The young lady at the front desk also assisted with contacting the insurance company for me and straightening things out. The car was repaired in a decent amount of time. The vehicle doesnt look like there was any damage. Job well done. Thank you for everything.

They are excellent at what they do. Very professional. And go the extra mile to provide top notch service. Ive used their services twice. I will go back there and give them my highest recommendation

I had recently taken my car in to be repaired after I was rear-ended. The damage was pretty significant, but my guys at Chicago Autohaus returned my car looking better than ever.Fast forward a month or so, after realizing my tail lights were not working I figured it might be a fuse or connection issue since I had rear tail work done. When I brought my car to the Toyota dealer, they were trying to charge me $170+ just to diagnose why the lights werent working when the head lights were turned on. I said hail no, and called Chicago Autohaus to explain the situation. They asked that I bring it in whenever was best for me and theyd check it free of charge. Literally 10 minutes into the homie Francisco checking, he found that the bulbs were just out... plain and simple. I didnt have cash on me but obviously was ready to put my card down to pay for the new bulbs and for the OG - Francisco taking time at the end of his day to check it out.He said dont worry about it, if I was in the area with $20 in the future, I could drop it off for the service. Safe to say theres no other spot Ill go to get body work or really anything car related done in Chicago. Thanks again yall!

Im so glad I was referred to this place by insurance. They a did a great job in repairing my car and their prices were reasonable. The quality of the work they complete is first class and the customer experience is equally refreshing. Very professional and knowledgeable staff. I will certainly come back, I am not going to Lexus dealer anymore

Autohaus gets ...1 star for their super friendly receptionist1 star for the quality of workThey lose ...1 star for lack of communication1 star for repair time1 star for overall experienceWhen I dropped my car off on Tuesday, I was told it should be ready by Saturday, which seemed like a lot of time to make minor repairs that required zero parts ordered or replaced. It was just a scratch on the passenger front and rear doors. When I still had not heard from Autohaus by Monday, I called and was told it should be ready that day. Being completed at 4:30PM, I was essentially only given an hour to pick up the car as they closed at 5:30PM which meant I received the car on Tuesday, one full week after dropping it off.Several years ago I needed major repairs that required door and rim replacement and not only did the shop communicate throughout the process (still waiting for door, going in for paint, etc) but they also made all of the repairs in the same amount of time. The quality of work was comparable.If you want a nice facility and to be greeted by a lovely receptionist, you should bring your car to Autohaus. If you want good communication and your car back quick go to Car Star on Grand and Kedzie.UPDATE: Im assuming the text I received the day after I posted my review with no words and only pictures of an invoice are meant to prove parts were required, which is ridiculous cause it was literally a side swipe. However, the text only reaffirms a lack of communication as nothing was actually said in the text. Up to you who where you take your vehicle. I will not be returning.

The receptionist was very nice and found answers for me immediately. They were able to take my car in the same day I had my accident and were helpful with options of renting a car since my insurance didnt cover car rental. They communicated well with me how long it would take to get my vehicle done and didnt sugar coat. Id recommend and use them again.

Got my brakes and rotors done. Great work and fast!Came back for some engine over heating issues. They worked with my after market warranty company. Came and towed my car off the highway and took it to their shop and got me rolling. No headaches they handled all the details. And i just paid a 100$ deductible on a 800$ job!

I took my car in after an accident and Elmer made everything such a smooth and easy process. He was super friendly & extremely professional. He stayed in communication with the insurance company that was paying for the damages as well as keeping me updated and responded to all of my concerns. I’m very pleased with the service this shop has provided and highly recommend them to anyone needing vehicle repairs.

Love Chicago Autohaus! Dropped my car off to have it repaired after an accident. The entire was so nice and welcoming. My car is as good as new and they detailed it really well too. I will be back for sure if ever needed.

Excellent place with perfect customer service. They made me feel really happy with the results of my care. They took care of it and left it smelling really nice! I loved their job!

All employees were super nice and helpful. They had to replace an entire door + some paneling and the work done was excellent. By far the cleanest car shop Ive ever set foot in, to boot.

I brought my car in for service. Everyone is very respectful and understanding to your situation. They explained everything to me in good detail. The receptionists are outstanding. They offered to get me an uber home so I wouldnt have to pay. And the place itself is super clean. And I mean clean. Its not like other places Ive been too where they got old ripped up couches and dirty floors and so fourth. They got some big screen TVs I mean this place is lit. I highly recommend going here. Trust me you wont be disappointed. Its definitely my permanent spot from now on.

I will never bring my car to another body shop. Chicago Autohaus took amazing care of me and my vehicle, even got me a ride to the rental car place! Victoria and Elmer were the epitome of professional, and I walked away with complete confidence in the work done on my car. They stayed in communication through the process, ensuring that I would be taken care of the whole way. Don’t bring your vehicle anywhere else, these guys provide superior service on all fronts!

Great experience working with Chicago Autohaus. Service was fast and friendly. Free uber ride and complement car was was a great touch. Will defiantly use again for any auto repair needs.

Unfortunately for me, Ive had to take my new vehicle in for repair too many times now to count. That said, the experience at Chicago Autohaus has been great each time. They do great work and are reasonably priced. Their service/quality has taken a lot of the stress out of what can be a stressful event. Francisco/Victoria are great but the guys behind the scenes.......... double respect for your workmanship!.

The team at Chicago AutoHaus did a great job repairing my vehicle after a recent fender bender. The work was done quickly and very professionally, and they even washed and detailed my vehicle, which was a pleasant surprise! Highly recommended.

Extremely pleased with the incredible service they provide. A car accident is extremely stressful, but their professionalism and workmanship helped a lot. They paid close attention to detail, responded quickly to my concerns, dealt with my insurance company, and made sure that every problem was resolved. I would recommend them to anyone in a heartbeat. Truly some of the best people to deal with (especially Elmer and Francisco), and the results of their work speak for themselves. Outstanding.

Great place to take your vehicle for anybody work and more

Great experience all around. Quick and easy estimate, working with insurance, follow up communication and high quality work. Will certainly return here for any future needs and highly recommend!

I highly recommend them. Great service from first being greeted by the receptionist to those working on your vehicle. Even management makes sure youre satisfied with their final work before handing over your keys.

After having two collision related accidents withing the span of a month, you need some helpful shoulders to rest on, and Chicago Autohaus definitely has that and more. I have gotten service from them twice now, and am delighted with their work. My second hit was a bit more devastating and, required more work, so the only thing keeping this rating at a 4 was a small lack in communication. Regardless, in the end, they were able to work with me with issues I had with my insurance, and ensured I got my car back as soon as possible. After almost a month of driving it and testing it for anything out of the norm, I am satisfied with how my vehicle runs and looks. The staff at Chicago Autohaus are very understanding with you and proficient in their work. If I ever result in distress again, I know I can count on them for car repairs!

Super friendly and helpful staff! Everyone I had interactions with from reception to the mechanics and management were fantastic. Chicago Auto Haus was thorough and made sure that even originally undetected details/defects of my accident were repaired to the satisfaction of my insurance company and within the terms of my claim. Very Special thanks to Victoria, Elmer and Francisco! 😋

Fantastic customer service, quality care, and very timely! I would recommend Chicago Auto Haus to anyone!

I do not suggest this place for any mechanical work. I asked that they fix a coolant leak in my car. They claimed they fixed the leak, pressure tested the system, and there was no longer a leak. Less than a 100 miles later the coolant low sensor went off. When I tried to open the hood I realized that they also broke off the hood lever so that I had to fish for the internal wire to get the hood open. Had to call multiple times to try to get the car fixed. They told us multiple times it was a high priority and that the manager would be in touch, but received no calls after the car went into the shop. After multiple calls from my end they told me that the coolant system had a different issue and that we would have to pay more. Terrible customer service and money down the toilet for an issue they knew nothing about and had to rely on the ford dealer for information. Also had a couple items that “went missing” from the car.

Francisco was the best went over and beyond to make sure I was a happy customer a+. In my book customer service rep gave 100 percent

Great place, timely professional and courteous. my car looks amazing. Victoria, Francisco and Angel thank you.

Getting into an accident and having a difficult situation happen with a scammer was horrible, but coming to Chicago Autohaus and working with some really great people made it better. Veronica was great and made it super easy and accommodating. She didnt fail to have me leaving with a smile when I dropped off my car and when I picked it up. Thanks for the great service, Veronica!!!

Amazing service!!

I experienced a professional and friendly atmosphere. The repair work performed on the fender of my 2005 Wrangler was as good as new! I will recommend and come back myself for any future repairs.

HIGHLY RECOMMEND THIS COMPANY TO ANYONE LOOKING TO REPAIR THEIR CAR! Great customer service, great prices, and and overall they get the job done! THEY ARE TRUE PROFESSIONALS! I brought my 2018 Audi in for repair and I have to tell you guys it runs and drives better than ever! Also, I got the car back in no time. Most companies make you wait nearly a month but these guys were on top of their game! I am so thankful for these guys.

My Volkswagen Golf Wagon needed a rear end job. I took it to Gold Coast Auto and Chicago Autohaus both for quotes. Autohaus was less than 50% of the price! They did a fantastic job. I vowed I would never go anyplace again. Fast forward: I needed a non-standard weld on a non-automotive piece of equipment. Quick but difficult job. Sidney said bring it in. They turned it around quickly, and its better than new. And at the right price! Cant say enough about Sidney and his team.

Amazing experience with these folks after my car was side swiped. State Farm recommendation but they turned out to be super friendly and accommodating. Shout out to Misty at the front for being so nice while working with Enterprise !!! Thanks and Happy Halloween!

Fast service. Kept me informed as to the progress and completion of work on my vehicle. Even offered to pay for an Uber to give me a lift home after vehicle drop off.

Would give it 10 stars if I could! Service was fantastic and the people were even better. Highly recommend!

Really good service they are always helpful if you have questions Francisco is always friendly and knowledgeable in his job. Had my Honda car fixed here twice and they never disappoint

Francisco Galicia was very helpful. This shop left my car like new in a week. I highly recommend this place.

They were professional & personal and took care of us well. They went above & beyond to make sure we were happy!

This place is great, they made my repairs incredibly easy and my car looks better than it did before the accident. I can’t recommend them enough!

We have worked with Chicago Autohaus many times when we needed repairs on our bumper and back of the car. They were wonderful to work with, got everything completed on time and were very helpful with a rental car when we needed it!

Very professional place customer service is awesome and the price and work was great.

CHICAGO Autohaus is an A++ Autobody shop. They took me froma-z after my car accident. Ive never been in an accident before and had know clue what to do. Thanks to the staff their I felt SAFE! Aside from the great, efficient, and friendly service, my 09 Range Rover looks showroom new again. They even detailed it after the service was complete. Ive been back a few times for minor repairs and have yet to be disappointed. I highly recommend if youre looking for an honest friendly repair shop.

Great work, fair price and nice guys...what more can you ask for! I needed body work done from a fender bender and they did a great job with quick next day turnaround. My car looks great and they were close to work in Lincoln Park! I highly recommend Chicago Autohaus!

Clean. Friendly. Helpful. A great overall experience.

I cannot say enough about the quality of workmanship and caliber of customer service at Chicago Autohaus. In a day and age where sincere customer service is very difficult to find, Chicago Autohaus approach to customer service is second to none. I have had two vehicles serviced at their facility and each time I was given timely updates and a quick turn-around on repairs. In addition, they offered to pick up my spouse when her vehicle body repairs where completed while I was out of town on business. I strongly recommend you give Chicago Autohaus serious consideration when seeking body repairs for your vehicle...you will not be disappointed.

The service was great and very fast i would recommend them to any body

Came here for bumper repair from a hit and run. They did a great job repairing my Elantra and it looks like nothing ever happened. Was originally told Id be without a car for 3 days but they were able to turn it around in 24 hours. Very happy and will be back if I ever need body work done.

Absolutely the best! I never though I would be reviewing a body shop, but these guys are just that good! Brought my car for body damage repair they did a great job and my car looks like new!! Even included some minor touch-ups that were not included in the original estimate. Will def use them again in the future... Thank you!!!

I used this shop twice and both times they did an amazing job. The service is friendly. Great customer service. I had a very good experience getting my car fixed here. There wasnt any delays or problems and was able to easily reach them with any questions. No hassle at all. They worked out all of the details with the insurance company, kept me well informed of what was going on with my car. Keep up the good work!!

Great customer service. The young lady at the front was very helpful and made sure my mom was taken care of!

This service was really great. Its the best shop I know. This shop deserves a trophy for best service. I feel really welcomed there..too it off-great customer service.

The winter season finally came. I was hoping not to see any snow this year, as we know thats impossible in Chicago. I was driving down Diversey home from work in my Audi S5, some light snow, wasnt even that bad out. Some guy hit me from behind. Shook me up real good. Find out, its one of these guys in the United States illegally, no insurance, no drivers license, guys got nothing! So I told him to get lost cause I knew I was screwed and Im stuck with the repair. I called about 25 body shops in the Chicago area looking for a GREAT price and done fast, professionally. These guys got it done! Great to work with, quick, and done PERFECT. Thank you guys. Ask for Pablo, hes the guy to see, professional.

Super friendly and professional staff!Dropped off my car for a new bumper on a Tuesday and my car was ready to be picked up on Friday. Would definitely recommend!

Awesome job, thanks for getting back on road quick and painless.

Great job!! They kept me informed every step of the way through the repair process. My Lexus looks better than new. Kudos to Chicago Autohaus for truly being experts at excellence! I would recommend these guys to everyone I know.

My experience was awesome here. Great customer service. Ask for Sidney if you have any questions or work hes definitely the guy to go to. Definitely will be back!!!

This is the second time I have come to Autohaus for vehicle body work and they do an amazing job. Fast, efficient and the whole entire inside of my car was completely cleaned! It was such a nice surprise and feels like a new car! Ill never go anywhere else :) :)

Chicago Autohaus does amazing work at a great price. I needed to get a dent fixed on my car door. I had previously gone to someone else who screwed it up even more. Then I came across Chicago Autohaus based on the google reviews. I was nervous since the dent would have required the entire door to be painted. However, the paint job was a perfect match and the dent was completely gone. It looked brand new. On top of that, it was significantly less expensive than the other estimates that I received.Overall, Chicago Autohaus does work in a timely manner at a reasonable price.

Exceptional service, friendly staff, great price and super quick delivery!Superb work!I highly recommend them, you wont be disappointed.

Great customer service. Very quick service.

These guys really know top quality service. When it comes to a body shop I think attention to detail and quality control are the two most important factors that set the different shops apart. They worked on two of my cars and stood behind their work. Highly recommend!

Just purchased a Porsche 911 Turbo from Greater Chicago Motors last week. I had the car sent over here which is owned by the same owner so I can have my wheels done in Black to match the car. They came out beautiful! They have definitely earned my business and will be bringing in my wifes Audi Q7 to have her wheels done along with her rear bumper (city parking). Thanks again to Sam and Saif for all there help and prompt service!

This place has completely blown me away. My car is back to normal, the team is service oriented and professional.The Autohaus team also returned my car much sooner than expected! I highly recommend them.

Great customer service and grade A workmanship!

I had a great experience here! The customer service was on point! I have no complaints....very friendly, attentive, knowledgable, and he genuinely cares about delivering good customer service. Hes also fair (or more than fair) when it comes to pricing. I highly recommend!

This place never ceases to amaze me!! The quality of work and utmost respect given to myself and other customers is hardly ever seen anymore. Customer appreciation is # 1 here.

Being in the car business myself I know how hard it is to find work you can trust.Turn-around was quick, shop is clean and convenient and the staff is friendly. Its nice to know a guy I can go see on short notice and get quality work for the right price. Living in Chicago means Ill probably see them again sometime soon.

A body shop is the last place I want to go too. But Sid made me feel comfortable and took care of me and my car. Great place and service.

Chicago Autohaus provided me with Excellent service & I save on deductible. I would recommend anyone who needs body work done to their car, for you to come to Chicago Autohaus. The staff was very professional and kept their promise, my car was fix within a week. SOOOOO HAPPY :) Thank you Chicago Autohaus!!

Chicago Autohaus has incredible service, fair price, and friendly people. This is a very reliable place and I highly recommend this!!!

I have brought my car here numerous times. Saif and everyone that works there could not be more professional. My repairs are always finished in a timely fashion and at this point I would not think of bringing my cars to anyone else. If you are looking for a trustworthy auto repair place Chicago Autohaus is your bet bet.

My jeep was recently rear-ended. I found these guys online near my house. They repaired the bumper quickly and for a great price!

I bought a car from Chicago Autohaus and I couldnt have had a better experience!! Everyone was so nice and very helpful. My salesman was super nice, knowledgeable, and really cared about my needs, wants and what I could afford.

Got say they did a good job on my Equinox repaired the lift gate and painted it after I was rearended, they blended the paint job very good and service was good and got my car back in few days. Highly recommend.

Great place. Awesome service. Brought my Q5 in after someone dented my hood and got it back good as new. I will be going back for all of my auto-body needs.

Stay away from these con- artist! they wont fess up to there mistakes!! Deny deny! Deny!!Then......they will avoid calling you back after the problem was brought to their attention!! Flakes!!!!!🖕🏼

Ive never had to deal with an auto body shop before, but the guys over at Chicago Autohaus gotta be one of the (if not THE) best in the city.The Staff, was professional and friendly. All my questions were answered and it was a pleasure to deal with the guys at the shop.Would go back again for any repairs. Highly recommended.

I took my car here so that they could fix my door. I came in thinking it was a great place judging by the reviews, which now I think are written by there friends. Anyway i got a quote from Sydney on the repairs, and told him I would think about it and let him know. I decided to go through insurance, so I told him and he automatically told me to give the insurance quote to them which was more than they quoted me, and he told me he was going to go with the insurance quote. Obviously from a body shop perspective they would do that to make more money, which was fine bc I just wanted my car fixed. So i dropped my car off and they told me the car would be ready the following Monday, and that they would update me. Monday came and they never called, so I called Sydney and he told me that the car was not going to be ready until tomorrow, which was fine as long as they did a good job. So i waited the next day, still never got a call, so i called again, and he told me it would be ready the following week. So again i waited and finally he told me the car was ready, so I told him I would be there in the next hour. When I got there, he told me that the mechanic was putting the last door trim on! Why would he even call me and tell me it was ready, if he still had to put a piece on??! I really needed my car at that point so I asked if I could see the car and bring it back tommorow to have the trim put on. When I saw the car I was shocked the paint on the door had bubbles on it, and was uneven, the door edges had scratches, I pointed this out and Sydney told me that the car was involved in an accident and it would never look perfect! OH PLEASE, the car was damaged by a rock and it was a small dent, so I told them i would leave the car here and that they would have to redo the paint when I come to pick it up next. Long story Short I ended up getting my car back after 3 1/2 weeks for small dent on my door and rocker panel, even though I was told originally it would be a week. When i finally picked up my car there were scratches under the bumper, on the trunk, my aux cover was missing from my car which I later found under my seat.. . I really did not expect this from a shop who claimed to be “professional”. STAY AWAY FROM THIS SHOP. ITS NOT WORTH IT, IT MAY LOOK NICE AND PROFESSIONAL,BUT TRUST ME ALL THE RUNAROUNDS THESE GUYS GAVE ME, AND THE FACT THAT WHEN I GOT MY CAR BACK, I GOT IT BACK WITH SCRATCHES THAT WERE NEVER THERE. WORST SHOP IN CHICAGO!!I also tried contacting the owner and he never replied to me. This place is a joke!

Great service on my Jeep, and the staff is helpful with great communication. Thanks for the wash and clean! High recommendations.

Free car wash for 5 star review. Thats all they can do well. Not happy with the service even if it was pretty fast, it wasnt done the way it was suppose to.

The Chicago Autohaus is the BEST ever! My 2003 Chevy truck now looks like brand new again!! I will never go anywhere else! Best customer service, best rates & best work Ive ever seen!

Friendly staff, efficient service. Would recommend to anyone in the Chicago area

Great body work, friendly staff.

Weve used Chicago Autohaus twice and cant say enough about the friendly and knowledgable crew. They went over the top to make sure that we were satisfied with their work, in one instance even absorbing the cost of a repair that wasnt covered by our insurance. They do great work and bend over backwards (not literally) to make sure their customers are happy. You cant go wrong using them.

Take your car to Chicago Autohaus!! Now! Best shop in Chicago. Sidney Nevils was very polite, worked fast and got my Honda purring like a happy cat!!!!

I had multiple problems with my vehicle. Brought it to the BMW dealer and he actually wanted to charge me 50% ($3,500) more than the Chicago Autohaus. You guys did a great job, thank you!

My rear bumper needed work from all the damage I incurred parking in Chicago. I had an appointment set up right away by Chicago Autohaus and within 24 hours of dropping my car off it was ready. My bumper came out brand new. Keep up the good work!

I dont often write reviews of businesses, but I have to say that dealing with Chicago Autohaus has been a great experience. They deserve to have a shou t out. Their shop is clean, the staff is extremely courteous, and their work is meticulous. After I was rear-ended at the airport, these guys have tak en care of every detail of dealing with the insurance company and getting my car back in shape. Its not often you hear praise for auto shops, but this place really deserves its great reputation!

I was very much looking forward to utilizing the accident repair services at Autohaus; however, their unwillingness to accommodate me dropping my car off was extremely disappointing. Though the scheduler acquiesced and tried to work with me, I ultimately received a call back that the manager vetoed the decision and their explanation was that since I was getting a rental car they could not take my car on a Thursday due to the rates of weekend rentals, but I could bring it Monday. They explained, had I not been getting a rental, they would have been able to accept my car on Thursday. That makes entirely no sense, especially because they are not the ones paying for the rental! I had no desire to jump in front of anyone whose car was already in queue, I just wanted to be able to drop my car off so that it could be looked at on Monday, because I would not be able to physically bring it on Monday. Though Autohaus may do great work, I will never know. Too bad. Customer service is everything! Womp!

Chicago Autohaus hooked me up! This place is the best! Had two flat tires last year from Chicago pot holes and when a tow truck didnt fit into my parking garage - they came out and changed the two flat tires at my place! A+ Service and A+ workers! Ive been using them for my oil changes and regular maintenance since with no issues! Right now they are fixing my bumper which was damaged from an accident and I am sure they will do an excellent job on that too! Thank you Chicago AutoHaus!