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A-CARRs CARSTAR
4246 N Western Ave, Chicago, IL 60618, United States
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A-CARRs CARSTAR

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An
Review β„–1

Best body shop around period!!!Someone hit my rear quarter panel of my Volvo recently and A CARSTAR was very professional and had my car fixed at a very reasonable amount of time my car looks beautiful would never know that anyone had ever had it at all !!!And I’m pretty particular went over it with a fine tooth comb can’t even tell where it was hit :)πŸ€·πŸ»β€β™€οΈhighly recommend A CARSTAR !!! Thanks again, Max and Zach 😊

Co
Review β„–2

The nicest and most intelligent workers and environment around Chicago. I called ahead for help with my 2015 Mustang and they said to come in anytime. I drove over and my problem was fixed very quickly. Same day service and fix! So friendly, so knowledgeable, so efficient and a great deal! Always great to know a good neighborhood spot when so many car places cannot be trusted. 5 BIG STARS! Thank you, Max!

Lo
Review β„–3

The customer service here is top notch and the owner is very personable and welcoming. They even gave me a flower on my seat when I got my car back. Well worth the money and as we all know auto body work is not cheap!!

Mi
Review β„–4

Excellent, prompt, transparent and professionally-friendly customer service. Someone ran into my parked car and Max and the folks at ACarrs took care of everything, including getting Progressive on-board. I always knew what I was getting into in terms of duration and cost. Not something I wanted to have to deal with, but they made it as painless as possible. Thanks!

Em
Review β„–5

I had my bumper and siding dinged up and even though the time estimate on the repair was one week they had it turned around in just two days! The staff were very friendly and professional, even taking the time to back my car out of the shop and turn it around for me so I didn’t have to deal with the heavy traffic on Western. Referred here by Northside Toyota and I would definitely come back for future work.

en
Review β„–6

This place is amazing. They are very friendly, very professional. They kept me informed all the time. I will strongly recommend this place. Unbelievable they left a flower on the driver seat, thanking me for the business. I never seen this before on any 5 stars place. I guys deserve 100 🌟 not 5. Thank you!!!!

Ma
Review β„–7

A-Carr’s CarStar repaired our automobile in a timely fashion and at a reasonable price. The staff is knowledgeable, professional and friendly. A-Carr’s CarStar delivered what they promised at the time they promised. We recommend this vendor highly.

Re
Review β„–8

Got into an accident and chose this shop based on my insurance and other Google reviews. GLAD I DID! As soon as I stepped foot into the shop, a smile was put on my face. Max, the owner, has been utterly fantastic. Parts were ordered and my car was done in just over a week from when the accident took place. This was such a quick and painless experience!I would recommend this shop to anyone in the area!!Update: A few days after getting my car back, I did notice a bit of moisture in the headlight that was replaced. Gave em a call and theyre fixing it right up!! Couldnt be happier with their service!

Pa
Review β„–9

If I could give CarStars higher than 5 stars ✨ I would. The owner Max and his staff were amazing. They put me at ease the moment I met them. Having an accident is stressful enough but they made a difficult situation much easier. Their work was fabulous. Thank you to Max and his incredible staff for their kindness, attention to detail and making this process a breeze.

Ae
Review β„–10

Great service and work. It was a pleasure to work with them.

Da
Review β„–11

They were very professional and were very up front about the damage and that the cost would probably go higher once they started. The cost was more than what the car was worth so I junked it. If I would ever be in need of their service I would deffently use them. Hopefully I wont need their service. Thanks to all.

Ch
Review β„–12

Great shop!! Reliable and trustworthy. Great work and over and above service!

Ch
Review β„–13

I was involved in a car accident on August 8th and I called about 4 different shops and no one could even take a look at my car at least until the end of September. I called CarStar and spoke with Max (the owner) on August 14th and although he had a full work load he still allowed me to bring my car in that same day. I’ve never been in an accident before this and I didn’t know what to do and what State Farm would need from me. Although CarStar is not a preferred shop, Max knew exactly what to do and took care of everything for me. Even when Enterprise did not have an available rental for me the day I dropped my car off to CarStar, Max made a phone call and I received a rental within 30 mins. I picked up my car September 10th, I did have a minor wheel alignment issue but it was fixed the next day after I brought it to their attention. The staff was apologetic and even took me home while it was repaired and then drove my car back to me. I am very grateful for CarStar because if it were not for their shop I would probably still be waiting for my car to be repaired. I would definitely recommend

An
Review β„–14

I needed some body work done on my damaged 2018 Jeep. Went in and talked with Max. I got a quote in 30 minutes. They worked seamlessly with my insurance company. The work was estimated to take 5 days. Dropped the car off the following Monday. The work was completed and picked up by Thursday afternoon. My car looks great! You cannot tell there was ever any damage. There was no stress for me at all getting this work done. I highly recommend CARSTAR on Western.

il
Review β„–15

This is the 3rd time weve used A-CARRs for repairs. Each time theyve been friendly, upfront on the cost and timely in getting it down with no problems. I highly recommend them.

Ma
Review β„–16

Used shop three times on three different cars. They were 3 for 3 perfect each time. Even worked with my insurance company to pay for damage the insurance company didnt originally put on the estimate. I have worked with the owner Max and saw how he took care of other customers too.

Al
Review β„–17

Great shop! The assistants are kind and informative - they tell you exactly what they’re doing, why they’re doing it, and what the costs will be upfront. Would highly recommend!

za
Review β„–18

Max was really helpful from beginning till end of my car repair. They are professionals and have done a really good job on my car. Thank you guys so much. 😊

Ro
Review β„–19

CarStar couldnt have been more accommodating and helpful. The work on the car was beautifully done -- it looks absolutely like new. Ill certainly be recommending CarStar in the future!

Da
Review β„–20

A-Carrs Carstar is such a pleasure to work with, they are very professional, friendly and super helpful... the work they do is exceptional quality and completely on-time delivery. i would recommend them highly for any auto repairs you may have.

Jo
Review β„–21

I finally got some much needed body work done on my vehicle. Max and the team were all very helpful and professional and I felt fully informed from the beginning. From the estimate to working with the insurance to picking up my vehicle, I am entirely satisfied and am happy to recommend them to anyone! Thanks for the help guys!

jb
Review β„–22

Max and Zack were great to work with. Great customer service and they followed through to the end and made sure I was satisfied. Very happy with their service and commitment to customer satisfaction. Would definitely use them again and will refer business their way when opportunities arise.

Ma
Review β„–23

I HIGHLY recommend A-Carrs Carstar. Max and his team were incredible. My car looks as good as new, and it was ready earlier than originally planned. I never write reviews for services, but I felt I needed to because I was so pleased with the work, the people, the service and the quality that A-Carrs Carstar provided. If I ever need body work done again, Im heading straight back to Max and the A-Carrs Carstar team.

Ga
Review β„–24

Very professional and passionate about customer service. I have brought my car in a couple times now and they continue to exceed my expectations. Everything was done quickly and they communicated with me every step of the way so I was never left wondering. If you are in need of any body work, I would highly recommend bringing your car to A- Carr’s Carstar

He
Review β„–25

A-Carr did a great job of fixing my car after an accident. They told me the estimated date which was only a week, and they got it done to the minute! Highly recommend!

Ry
Review β„–26

Brought my car in for some body work and same day got it back. The service was great and staff was extremely professional. Car looks good as new and even got a nice car wash out of it. Would highly recommend using this shop!

Ti
Review β„–27

Unfortunately I was involved in an accident. The guys over at A-Carrs Carstar went above and beyond for me. They were super quick with the consultation. Once everything was approved they got all of the parts in a timely manner and were able to get me in. They did an absolutely amazing job on my wrangler and hopefully I never need them again but if I do need a body shop they are the only one I will go to. Thanks Again.

An
Review β„–28

Just wanted to say they did a amazing job flawless and I was so happy with the results I seen I appreciate the hard work they have done with my car !!!!!!

An
Review β„–29

Was side swiped and my insurance brought me here. Could not be more pleased with the work done and how i was treated.Not only did they repair the damage, but did some other work on it to make my car look spectacular. The customer service and quality of work are top notch.I would recommend this shop to all of my friends and family

Ph
Review β„–30

I visited A-Carr’s yesterday after getting a quote from my Car Dealer to fix the right windshield panel that was loose on my car. The Dealer quoted $900.00 to replace both sides even though only one was loose. The Team at A-Carr’s was able to fix the panel while I waited for substantially less. I highly recommend using A-Carr’s for your car body needs.

Ma
Review β„–31

CarStar did a great job. When they painted the car, they did an excellent job; the repair of the front end was meticulous.

Cy
Review β„–32

They are very nice and professional. The whole staff treats you like family. Marc and max are the nicest people I have ever meet. Their work is impeccable . I like this shop and I will be back just to say hi and feel like family. I give them A++ .

Th
Review β„–33

Max and his team did a great job with my car regarding painting and removing a rust stain on the hood.They are highly competent and detailed .I recommend A- Carr Carstar they are great!!

Mi
Review β„–34

I was very pleased with my experience here. Staff was friendly, helpful and professional. Will be using them again and recommending to friends!

Vi
Review β„–35

Great company to work with. They are professional, ethical, and friendly. Everyone I interacted with was great and my car looks good as new!

Ma
Review β„–36

Incredibly happy with my service! Max went above and beyond to get me and my vehicle taken care of! I highly recommend his service to anyone experiencing body damage to vehicle!

Da
Review β„–37

Max and his team are pros. The work done on my car was A+ and was done on time. Happy i brought my car here.

Ch
Review β„–38

Great customer service and quick work! My car got into accident and it completely tore up the front passenger side of the car. These guys had it fixed within a week! If you want my advice, go to these guys for fast and quality work! I didn’t even mention how well their communication was!

Sy
Review β„–39

Great excellent service, done before promised timeVehicle looks great, like new!!!!

Ab
Review β„–40

Took my car here to have part of my bumper repaired. guys were very nice and friendly and the price was very reasonable. definitely recommend.

Bl
Review β„–41

This shop is friendly, professional and very efficient. I would go there again.

Mi
Review β„–42

They’re very wash to work with and communicative. Excellent work, highly recommend

Je
Review β„–43

Max is great! Always finds a way to fix up the car when needed at a good price!

Al
Review β„–44

Highly skilled, highly professional body work. Excellent customer service .They deliver on time and make sure youre happy before you leave.I would recommend them to anyone who needs body work on their car. Talk to Max or his son, Zach. Theyll take good care of you and your car.

Je
Review β„–45

Great service and beyond impressed with the repairs on my car. They did an excellent job on everything and it looked brand new when I picked it up! Very timely, incredibly friendly and communicative throughout the whole process as well. I would recommend Max and his team to anyone needing service in the area. Thanks again! :-)

By
Review β„–46

We took our car to A-Carr for body and trim work - primarily because of their online positive reviews, a recommendation from a dealer, and their location (conveniently nearby and next to a car rental). The work was paid by insurance so I cant speak to the value of the services. Overall, we were happy with the work from the team at A-Carr. Even though there were some bumps along the way, I attribute them more to the fact that the car is New New (in its first model year), and not a reflection of the quality of work that A-Carr specializes in. You can tell that the owner and staff are attuned to customer service - they went out of their way to ensure that the required work was completed and of high quality. We would use them again for similar work.

Ma
Review β„–47

Wonderful, friendly service! They wont gouge you on the prices.

Aa
Review β„–48

My experience was perfect. The initial quote was the same or less than other companies and they did a great job. During the process they kept in touch by text and it was complete when they said it would be done. It was an easy choice and I will be happy to go back to them every time I need something!

Ch
Review β„–49

Everyone I interacted with here was wonderful. My insurance sent my paperwork over to them and within hours this business called me to explain the next steps. They gave me options of times to come in that worked for me. After getting the estimate they were even able to squeeze me into their full schedule AND were done 2 days earlier than they estimated!

N.
Review β„–50

Everyone here at CARSTAR is professional and courteous. They finished working on my vehicle in a timely manner and always made sure to communicate with me throughout the process. Id recommend them to anyone with car trouble!

Jo
Review β„–51

There was a severe lack of accurate timely communication. The estimate was provided within a few days. Unfortunately, the repairs took nearly two months instead of the estimated 16 days. Also, the final cost of the repairs was over twice as much as the initial quote. Apparently, the passenger’s side rear suspension had to be taken apart and put back together four times. Extenuating circumstances exist but communicating these in a timely and transparent manner will go a long way towards accepting these delays. A rental car was eventually provided after contacting my insurance agent and expressing my well earned frustration with the delayed repairs and lack of communication. Furthermore, on separate occasions, The owner Max, his son Zack, and another employee, Mark, were condescending and antagonistic when they did with my wife and i. Lastly, two weeks after the repairs were β€œcompleted”, I received an email stating a piece of molding had arrived at the shop and asked if i could bring the car by to install the molding. To be honest, i am surprised i was even contactedabout the pieces that hadn’t been installed when my car was completed. This was a Very poor experience. i recommend you look elsewhere for you car repairs.

Sa
Review β„–52

I highly recommend this place to fix your car. They are professional and really good with time. The staff is great and always help you out with questions or concerns. I consider this place one the best in the Chicago area. I would come back for sure if I need it again.

An
Review β„–53

Esther and Max were great to work with and my car looks better than new.

Er
Review β„–54

Very nice, very professional. They did a wonderful job repairing my car after a tree fell on it. Kept me well informed on the status of my repair and were extremely flexible about my schedule. I wouldnt take my car anywhere else in the future.

To
Review β„–55

Friendly and speedy service. Was in a wreck and car looks brand new again!

An
Review β„–56

Best ofthe best. This guys realy know what to do. Now my car looks better then before. 10 stars!!!

Ma
Review β„–57

Had taken my car to another shop to get a paint job estimate and was told it would be 2-3 days and $400. Came to A-Carr’s Carstar on Western & Montrose, and they took one look and said they would be happy to buff it out for me right now at a much more reasonable price. It took about 15 minutes and it looks fantastic! I really appreciate the quality work and the excellent service. Many, many thanks! I’ll definitely return if I ever need any more work done on my car.

Ju
Review β„–58

Thankful for such a thorough body shop that took great care of my car. I brought my car here after my car accident and they made my car look good as new!

Ar
Review β„–59

This is the second time Ive taken my car to A-CARRs CARSTAR and I did so because I had such a great experience the first time. The second time was no different- Max and his son were both available with every question I had and were always polite and respectful. Max continuously updated me on my repairs and also defended my repairs to my insurance adjuster making sure that the repairs for the damage were approved and that everything that needed to get done would. He clearly is passionate about his business, his employees, and his customers because he will fight for you every step of the way with clear and honest communication. On top of that, the work is always great; my car looks better than it did before the accident! I wouldnt take my car anywhere else.

Al
Review β„–60

These guys were awesome. Had to wait 3 weeks for my appointment but it was well worth the wait. They had my car done a week earlier than they promised it, and the repairs looked great. They went above and beyond and suctioned out a big dent on my hood for no extra charge. They also cleaned the inside and outside of my car so when I got it back it felt like new. Definitely would recommend.

Br
Review β„–61

An all around fantastic experience and I will recommend to everyone that asks. Max is the man!

Fr
Review β„–62

I only went there for an estimate and was super quick. Maybe took 5 minutes at most. The employee was friendly and quick. Will be back for sure once my estimate gets approved.

Ad
Review β„–63

Absolutely fantastic service, great people, and my car got done quicker than I even expected. I would highly suggest them to anyone in the area that needs some car work done!

MM
Review β„–64

My car was damaged during the Chicago tornado/superstorm which had wind gusts of up to 100MPG by falling tree branches. I was pretty fortunate because some cars were split in two by larger tree branches and some trees!The team at A-Carr Carstar did a great job in restoring the front of the car to a new condition. I was very impressed with their detailed work and keeping me in the loop during the entire process. It took about a month to complete the work but that included working closely with my insurance company to have the estimates updated 3 times as they determined additional damage caused by the storm.I wholeheartedly recommend them for your auto repair needs!

Jo
Review β„–65

MAX AND THE CREW AT ACARR BODY SHOP ARE THE BEST AND PERFORM EXCELLENT WORK COULDNT BE HAPPIER WITH THIER SERVICES AND IN A TIMELY MANNER THANKS FOR ALL YOU DID

Ma
Review β„–66

Will definitely be coming back in the future for whatever I need.Everyone up front was super friendly and my car was in the shop for a total of 2 days and the work they did is phenomenal.Highly recommend to anyone in the area!

Tr
Review β„–67

Ive been to A-Carrs before for body work. Still quality work by a fair and friendly team. Max, Zach and staff run a good shop. There was something wrong w the original repair after my accident, but they listened to what I had to say, went back to insurance, and got the accident related issues covered. I would give a 4.5 star review but thats not an option simply because I had to take the car back. But they made it right in the end. When I picked up the car, it had been cleaned inside and out which I appreciated in COVID-19 times.

Ma
Review β„–68

Great place to get body work done. They are amazing at telling you the truth and not trying to pad the bill with unnecessary work. I would highly recommend if you need an honest quote for work.

Ch
Review β„–69

The repair was flawless and delivered on time.

mi
Review β„–70

This place was awesome! Couldnt believe how nice my car turned out, looks like new! (Had extensive front end damage)Shop (Max) kept me updated throughout the whole process. Was very pleased with results!Highly recommend!

Sa
Review β„–71

The staff is fantastic and the service was great. Finished earlier than they expected and did a perfect job on the body work to my SUV.

Bi
Review β„–72

Great professional staff. My car was finished sooner than expected and they even cleaned the inside. I will go back.

Ca
Review β„–73

I cannot give enough praise to A-Carr’s Carstar. My car was rear ended a few weeks ago. Max and his team fixed my car to perfection. Their customer service exceeded my expectations. I would highly recommend them.

C
Review β„–74

My car looked like new after the body work for hail damage, and I got the discount promised earlier in the year due to Covid. Will use their services again and will recommend for people looking for bodywork

Da
Review β„–75

Amazing work, very professional and very quick work. I am very picky with my vehicle and it’s very hard to find good people but they did an AMAZING job with my Audi and would highly recommend them.

Ju
Review β„–76

Transparent timeline, estimate, and the car looks like new!

An
Review β„–77

Zach is very professional, knowledgeable and easy to work with! He has diligently responded to all of my questions and concerns! Both Zachary and Max have gone above and beyond what anyone would expect for their car to look fantastic!! I will be referring friends to them and definitely will return for all future repairs! Thank you for an exceptional experience A-CARR’S CarStar team!!!

Ly
Review β„–78

I dont want to visit a body shop and I dont want to go the dentist! Cant help with the dentist, but if you need a body shop go here! Super friendly, excellent work (all 4 times Ive needed work on my car). Theyve even helped me out of a bind more than once. Last week I scraped the side of my car on a post in a tight parking lot and I was gearing up for a big expense. Long story short is they fixed it right then, while I waited and it looks like new! And the charge was so reasonable, like winning the lottery.Really nice to have such a great business in the neighborhood.Thank you!

Re
Review β„–79

Everyone made my entire experience easy and worry-free, from interfacing with insurance to rental car procurement to describing work to be done to follow up. My car had body damage and it now looks brand new, which is great. Best of all, they cleaned the interior of my car, which was in desperate need of cleaning...and it was unexpected since the work being done was just the outside dents! Great service, nice people, well done.

Ev
Review β„–80

Had to bring my car in after getting hit by another driver. Their insurance company recommended me this body shop and Im glad they did. I worked with Max throughout the entire process and he went above and beyond for me. I couldnt recommend him enough.I even had some previous damage that they were able to fix at a ridiculously low price. I would recommend any one of my friends to go to this shop if they needed body work done on their car.

Mi
Review β„–81

Great service!Professional and timely, I will recommend, and use for servicing my trucks and cars

Dr
Review β„–82

Max and his team were a pleasure to work with. The level of expertise and honesty given his 30+ years in the business really helps give confidence in their work and advice. Everyone who i interacted with was polite and very responsive. I will definitely be recommending this body/repair shop to friends an family. Excellent experience after all said and done!

Br
Review β„–83

Max and his team are extremely prompt and professional. It’s never fun when your car is damaged but nice to a have great place in the neighborhood you can trust. My car came out looking brand new. Highly recommend.

Na
Review β„–84

Max and his team were great! Fixed my moms car and was very friendly. We would recommend coming again if needed. Thanks again, The Kilroy’s

ma
Review β„–85

They rock!! Excellent body work and communication! Max the manager and the tech people do outstanding work. This is the second time Ive used their shop and I continue to recommend them to anyone in need of auto body work! And the complete exterior wash and flower were a nice touch to an already great experience. I was so excited to see my car looking all nice and new so I just hopped in and drove off... I should have taken the time to go back into the office to personally thank them for the great job!

Br
Review β„–86

Great experience during a difficult time. No one wants to have to visit a body shop, but when you inevitably have to, you want them to be honest, deliver high quality work and treat you right. A Carr Carstar delivers. I would trust them anytime. Max the owner is a good guy and greets customers as an owner should. Great business.

Gl
Review β„–87

The very best service I have ever received, and Im old. On time, on budget, as promised, and I hardly recognized the far it looked so good. Thanks to Max and his crew, I will never go anywhere else for repairs.

Ch
Review β„–88

Great service!

We
Review β„–89

A-Carr’s Carstar did a great job in my car, from calling me right away to setup an appointment and keeping informed throughout the process was great. Quality work and Max was very nice and polite. Thank you and I will use them again

Ga
Review β„–90

I have had to bring my car back to A-Carrs Carstar twice in the last few months due to other people causing damage to my car. The first time my brand new car was there for a month with $6k work of damages. They wanted the job to be done in a timely fashion and they were very busy, so the outsourced one of the items to Subaru itself. When I had to bring my car back for a second time with some door damage, I mentioned that I heard/felt a faint problem. Rather than not taking me seriously, Max got in the car with me and we tried to hear it. He shared his passion towards fixing cars and doing great service with me and promised to explore the issue that might be showing up from the first repair. Indeed there was a problem with what Subaru did with my car. A-Carr coordinated getting it to and from Subaru and kept me posted along the way. Besides doing solid work, A-Carr is great with email and phone responses and has friendly, caring customer service. Both of my experiences there have been very positive.

Aa
Review β„–91

Recommended to me by Fox Ford Lincoln. Solid quality work. Washed exterior and vacuumed interior while in their car. Highly Recommended.

Pa
Review β„–92

Very professional and kept me updated on progress.

he
Review β„–93

Greatest customer experience of my life, and I am old. Max and his crew are sincerely the best at what they do, and I can honestly say after over 30 years in Chicago that I have never been more impressed or satisfied with a business.

Mi
Review β„–94

Everyone was friendly and very helpful. The shop is very good at keeping you updated on the progress made on your car.

La
Review β„–95

They repaired my car beautifully and explained in detail what was required. The communication on status could have been better but the wait was worth it.

Lu
Review β„–96

Good quality

Ta
Review β„–97

Very efficient and reasonable. They also simplify working with insurance companies. Have used multiple times for claims and for other work.

ma
Review β„–98

Had to come back for a faulty headlight (not the fault of this shop) and they were super helpful and went above and beyond with the service I received, could not be happier

Sc
Review β„–99

After two estimates they wanted way more money to do the fix after they had my vehicle in their shop. It was very shady.Never going back there again

Ju
Review β„–100

Good service. I took my vehicle in for a quote. Was given honest and thorough feedback about what should and should not be done.They were impressively knowledgeable about my vehicle, quick and professional.

Information
13 Photos
100 Comments
4.5 Rating
  • Address:4246 N Western Ave, Chicago, IL 60618, United States
  • Site:https://carstar.com/locations/il/chicago-15076/
  • Phone:+1 773-478-4844
Categories
  • Auto dent removal service
  • Auto body shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:9am–12pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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