An absolutely wonderful flight experience, kind and caring flight crew, the checking was easy and they were a big help to me since it had been about 12 yrs since I flew anywhere, I paid a little extra for premium but it was well worth it. Their app is easy to use and prices were reasonable even for a last minute flight with a lot of changes on my return trip. Again excellent customer service and very nice staff, thank you for a great flight.

Easy airport experience. On time flight. Decent inboard movie selection.

We had a stressful two nights. My girlfriend was visiting a very sick friend and due to the only time she could have seen him (his chemo was obviously making him exhausted so we were going around his energy level), we missed our delta flight that we were supposed to be on at 6am Sunday morning. Long story short, we tried to call delta but their wait time on the phone was 7 hours and 28 minutes (not exaggerating) so we couldnt tell them our situation to see if they can help. We ended up just buying new airline tickets from Alaska Airlines to get home (almost 700 dollars and Im assuming Memorial weekend played a part in that price), but because we were a basket case, we bought the tickets for Monday, not Sunday afternoon, and we didnt realize this til we got to the airport.My girlfriend was taking on all the guilt and feeling terrible about everything and I couldnt get her to feel better...and thats when Jocelyn stepped in. I told her what had happened and she took such good care of us. We got on the 5:15pm flight home that night (rather than the 2pm flight the following day as we accidentally booked). She didnt let us leave the counter til she knew we were all set, luggage and all. I hope Alaska Airlines knows what an asset she is and I hope she knows how truly grateful we are.

In general good service, its good to see they are still leaving the middle seat empty for social distancing. Flight attendants were great and very helpful and patient to people.

Always a pleasure to fly Alaska. Brought my own cheese and apples this time since there was minimal service on board. Thats okay-- they still offered coke and salty snacks.

Wish Ive flown this airline sooner. Every experience was significantly better in every way than the more popular/larger Airline companies.

Had to stick with Alaska airlines after few bad experiences with other airlines. Not stress about rewards but the service and they dont mess with my time or money!

Very good airlines very helpful staff at check in

Rude check in attendant, especially when it was for help with a non english speaking passenger, and all I wanted was some assistance for her. Will not use this airline

I wish I could fly Alaska all over the country. Love the staff, the service, the seats, all of it. I apparently had one too many prior to my flight but did not hit me right away and was drunk by the time we landed. Altitude and all... But staff handled it all very well. I have been flying Alaska off and on for several years and will continue to do so.

Friendly, safe flying. Good experience and great customer service!

On time, clean, and as always helpful and pleasant.

I wish the boarding ticket would have the gate information of the second flight (connecting)

Always a great flight!

Took our grandson to catch a flight home to Seattle and Alaska has a great unaccompanied minor program. Once we figured out parking at OHare, all went well. The Alaska Airlines personnel were all pleasant to work with and very helpful.

O used the mobility assistance. Not 1 complaint from me

Best but the service was not up to the extinct

Flew first class and loved every minute of it! Definitely doing that from now on. Flight attendants are attentive and friendly. Clean and pleasant plane.

Orderly, clean and efficient. Makes an anxious travel experience less worrisome.

If it werent for early check-in I wouldve been lost looking for my gate. Other than that all was good.

Easy pickup at terminal

Unfortunately flight was cancelled and rebooked to a later time

Super narrow aisle. Expect to get bumped many times. Flight crew was good. Best price to get to Portland

I wasnt thrilled with my experience at Alaska Airlines in Chicago. We were grounded during a storm, which was difficult, but the service at the door was very rude to people with questions. I was seated right next to the counter the entire time, which was nice because I got to stay informed of what was going on. However, at one point they turned off the displays with the readouts of information and the woman who turned it off said There! Thatll stop them from asking questions!People were scared and anxious and stressed after several hours delay, and I found this behavior from the staff mean.

First airline Ive ever seen that is willing to separate toddlers and parents if they wont pay to select seats next to each other. Absolutely despicable. Officially worse than Spirit, and that is a tough honor to achieve.

Not too bad.

I love Alaska airlines. Good service friendly staff.

Hard to find the gate since all the departure monitors at the wing we started down were for United. Like most of the Chicago area, they could use better and more thoughtful signage.

The staff was wonderful and the seat were comfortable. My only complaint here is not enough leg room and I am 57 in height.

Enjoy flying with them seems that they go out of box to make sure you are comfortable

Prices for flights not bad but at OHare airport the ticket counter & luggage pick up is in one terminal while the flights go in & out at another terminal!

Plane was modern inside, spacial for a smaller plane clean, staff were friendly check in was easy and my luggage arrived in L.A and put on my flight home to Australia. Would fly with them again.

First time flying with them and definitely will do it again

Alaska Air is ALWAYS top notch! Fly them when you can!

Barely enough seats for passengers. The plus is, they have USB ports in them. Small waiting area. For Alaska, it could be a bit better.

Free wine tasting and shipping in Oregon is a great perk.

My incredible experiance is based on the wonderful lady at the ticket counter. She smiled, joked with us, gave us a free checked bag, and allowed me to escort my son to the gate. Nicest lady Ive met in a long time and definitely enough to make me consider alaska for me next flight. Well done alaska airlines!!!

They get me where Im going, safely.

Competitive rates and superior service. They are updating the cabins and amenities this summer. Love the mileage plan!

Great service for handicapped passengers.

Alaska airline is getting cheap! Everything cost, even the ear phone, $3.00.Avoid flying it if you can.Forget airlines like Frontier and Alaska like a plague!!

Alaska Airlines is the best airliner in the country and maybe the world. Period.

Great airline. Great flights.

I love Alaska Airlines, this airlines is my first choice when I tavel. I think, Alaska Airlines deserves a gold star award.

Currently Sitting on the tarmac in ohare waiting for a tow for 30 minutes. Still no end in spite. You guys stink

Best way to Portland. A long pleasant flight.

Get the seats with the extra leg room, we really enjoyed that on our flight from ORD to Anchorage. If you buy WIFI, it will cut off while over Canada, dont waste your $10.

Only Alaska Airlines could make flying through O’Hare enjoyable.

Always the best airline in all of the US Thank you forever

Staffs were very nice in terms of taking care of their passengers

Favorite airline.

People I spoke with rave about Alaska Air, so my wife and I flew Alaska Air for our Honeymoon and werent impressed. We didnt find the flight accommodations all that impressive and the service was okay. Going there we got really awesome service, our flight was delayed due to bad weather and the woman who checked us in checked my bag for free and blocked off the middle seat in our row so my wife and I could sit together without anyone else. But on our way back, no such luck. Not to mention, the woman who checked us in tried to tell me that my carry on luggage was too big and wanted me to check it. I had to argue with her to let me through and had no problem with it on the plane, it fit perfectly. Our flights were also pricey and that didnt include any checked bags (we had to pay an extra $25). We didnt have any glaring issues, and they do get checked bags out on the carousel really quickly which was nice, but I wouldnt fly them again when JetBlue is available with nicer inflight accommodations or SouthWest which has a more robust free entertainment package with their Wifi and free checked bags.

Live in Wisconsin but easier to fly out of OHare

Would fly with them every time if I could.

Best airlines going west!

Great airline,exceptional service, we love this airline

Love alaska

Don’t plan on getting help in a timely manner. Don’t plan on sitting next to your family and friends, either.

No better way to travel. Miles flown are miles earned. Thank you Alaska

My flight delayed and they changed gate twice

Great staff friendly

Ok airline - flys to places on the west coast that other dont - wish they were part of an alliance fully (particularly one world) - but maybe thing will change with the Virgin America purchase!!

They were wonderful!

Free booze on every flight!

Excellent airline!!

Great airline service

No problems with Alaska Airlines

Flight was smooth

The fly was late 1 hour

Flying to Seattle....

Very nice

Great!

Basic airline

Free movies, cheap flights.

Good people

Delay flight

Pup friendly

Great

I like Alaska Airlines.

Excellent

Very friendly

Great

Excellent service, very friendly people and very good attention .. Thank you very much

🛫🛫🛫🛫🛫🛫🛫🛫

Cheap, surprisingly great service. The flight attendants were not very polite.

I like it

I attended this place, there are many attractions.