Great service, always on time and very professional. Staff is knowledgeable and offer a lot of recommendations and answer my questions. I also appreciate when coupon offers are available! I will definitely be returning.
I was able to drive right up and stay in my truck during my service. The guys were fast, professional, and friendly! Would definitely recommend!
Lovely gentlemen, I was in and out so fast, and they made sure I knew everything they were checking. Great value, coupons are on the website, and didn’t feel pushed for any extras. Def would use again! Dimitrius and Herb and the rest of the team helped me out and were great!
I would highly recommend the Jiffy Lube on Delmar. Friendly and fast service. I was in my sons car and did not know where things were located they were very helpful and patient With me.
I just had my oil changed at this location & it was quick & convenient. They did a fantastic job getting me in & out as well as doing a thorough job inspecting my car & changing my oil.
I go here for all of our oil changes. It’s always quick and reliable. Great service!
Alan was so helpful. He was quick and friendly. Thanks so much Alan.
Excellent service. Diagnosed my check engine light, explained what it meant, refilled my tires, and didn’t even charge me!
Great and quick service. Will definitely come back!
Thanks Jiffy Lube in U.City, MO! Herb, Lavert, Brandon and Chris - you were excellent!
Always quick and great pricing!
Timely Work and Great Service!
Fast and professional .
Great service, fast and efficient
They were very nice and helpful. Did not try to up charge me at all and also printed out information about why my check engine light was still on and explained it to me! Very personable!
The GM is respectable and knows how to treat his customers. He goes above and beyond to make sure that his customers are happy. I will be coming back. Hard workers are hard to come by! I like Ralph’s honesty! Very pleased!
Ive been using this location for 5 years and have never been disappointed in the customer service. I am always offered coupons and while they will notify you of recommended services, I have never once been pressured to buy anything. This location has my loyalty.
Highly recommend this location for maintenance needs. Ralph the manager is amazing and walked me though things I needed and all options for me car. The whole team is very knowledgeable and customer service is amazing. Will definately come back.
Since Ralph M moved from the webster location to this one I have too. I have always had fantastic service from him and still do. He is very respectful and nice to me. I am always pleased by his service and how fast I get out. He is well certified to be the GM at jiffy lube. Keep up the great work Ralph M. 😊
Friendly, quick service and they took the time to inspect why my low tire light that kept staying on and fixed it! I have had other oil changes at other locations and asked and the people there said “I dont know...that’s just how it is.”🤷🏻♀️ Appreciated their kindness and thoroughness!
If you want a truly great experience. This is the place. Ralph M was so professional, and so knowledgeable. Would rate more stars if I could! Great location and even better people!
Ralph M once again has serviced my car and done an excellent job! previously Ralph has worked on my car at the Webster Groves location. When I found out that he moved out to Chesterfield, so did I because his service is great. I would like to let management know that Ralph M is by far the nicest, most helpful and fair employee I have ever dealt with when it comes to car services. Thanks again, Ralph!
First time here and was the fastest oil change I have had in the St. Louis area since living here for over a year. Ralph m. Was thorough and charismatic. Thanks for the great customer service.
Came to this location to have my Subaru serviced, was greeted by Ralph the General manager who took care of all my needs on my car. Definitely recommend this shop for all their needs. Such a great guy, really professional, friendly, overall a great person. Customer service was awesome, need more people like him there. Keep up the good work!
My experience at this jiffy lube was fantastic. Excellent customer service and they were very fast. I would highly recommend this jiffy lube location. The manager Ralph was extremely professional.
Tim and Eric were fantastic. They gave a few pointers and were sincere with their customer service and efficiency. Thank you
I always go to Jiffy Lube for oil changes and it’s great. Ralph Mars is the manager and was really helpful. Highly recommend this location for quick and excellent service.
I was here today as a quick emergency stop on my way home and Ralph was super helpful and kind! Helped me majorly and I am one happy customer that will be back!
Great customer service and very efficient! Ralph went above and beyond to make sure all my needs were met! Highly recommend this location and won’t go anywhere else.
Not so much Jiffy spent at least an hour waiting, at least 30 minutes of that without the vehicle being brought into the carport because of both mechanics focusing on a single vehicle. Then finally when the vehicle was brought in it was another 10 before they came in a spoke with us, multiple options were given for oil which is understandable, and while I also understand mentioning different potential changes or checks that could be done, we came in a specifically stated we just wanted an oil change upon arrival. We came here hoping for a quick oil change, hence the Jiffy but spent way more time than expected. 30 minutes is within reason, but over an hour seems excessive for there not being a line of cars.
Ralph, the General Manager is the G.O.A.T (greatest of all time). I went to Jiffy Lube today because my oil light came on, but I had just gotten an oil change at Firestone a month ago. Ralph and Parker checked my car and informed me that my oil had not been completely filled. This could have easily been a very frustrating situation, but Jiffy Lube took care of me! Ralph is obviously very knowledgeable and cares about providing good customer service. This was probably the best customer service with my car I’ve ever received and I will definitely be back. Thank you Ralph!
Everyone was very personable and kind as well as humorous to take the edge off the day. Grateful for all of the professional help and timeliness.
I recently went to the Webster groves location asking for Ralph he took care of my vehicle for its last oil change. The gentleman who greeted me told me he was promoted to general manager at the chesterfield location. So I went out their for my oil change. Of course I was greeted by Ralph and told him congrats on the new promotion. Had my vehicle serviced oil change and rotate of my tires. He cleaned all the trash out my car and washed down my windows. Just as always he was great! Couldn’t ask for better he’s intelligent, got the job down in a timely manner. Hardly go thru a couple pages of my book before my suv was done and I was back on the road. Give this gentleman a raise he deserves it big time only person I would like to work on my car! Great customer service no hands!
I am highly pleased with the service from this center, Chris did a wonderful job explaining everything in a way that made it easy to understand. Kenisha was very fast and polite. I would follow these two where ever they went. They are an example that others should strive to be like.
Excellent and quick service. Super nice. Doesn’t try to upsale you and try to get you to buy things you really don’t need. GM Ralph M. super friendly and will get ya in and out.
I was greeted by Mr Ralph and he was very informative about the service that jiffy provides and I left knowing that jiffy loves to keep people on the road a little more safer knowing that jiffy lube took time to care never let a customer leave without a smile
My car died in the parking lot across the street and I needed a jump. Ralph from Jiffy Lube drove me over and gave my car a jump. Then gave me a discount on a new battery. All in less than 20 minutes. Wow!
It was a busy Saturday late morning when I arrived at Jiffy Lube at 141 and Olive. I was asked to come back another time but I needed the Emission & Safety tests done a.s.a.p. in order to renew my already expired license plate sticker :( So, I waited in line. Cory skipped his break time and ran the thorough tests on my car. Although, it just missed the DMV office hours, I am grateful for Corys help and professionalism.
Eric and the crew today did an excellent job getting my truck up and running to where it needed attended to all my cars needs and serve and make sure I was treated well while waiting.
Super manager! Articulate, professional, friendly, he was a pleasure to do business with! Have been going to this location for years! He made it better!
Came in first time customer. Ralph helped me out, got me in and out quick! Great place
Always helpful and considerate, very prompt, good coupons, easy access, favorable p r ic e. there ar e many oil changes places ne a r me,but this is the best.
Great service clean facility I had an oil change with 4 cars ahead of me I was still in an out in an hour.
Very quick and very professional. Parker, Chris and Ralph did a great job.
Quick & professional service! Ralph was extremely knowledgeable & friendly.
What great customer service by Ralph & Kenisha! They learned of my car’s need, answered my questions with assurance and got me in & out in 25 minutes! Excellent! Thanks!
You could tell they were always busting it around there.... appreciated the hustle
Efficient and friendly service. Get a coupon online while you are there. Stefan! Great Job.
Im from out of state visiting my son and while I was here he went to Jiffy Lube for an oil change and to get his windshield rainXed. I was so impressed I went back and had my windows done. Kenisha, Ralph, T and Parker were super! Highly recommend this place for any service, to bad I dont love here.
Ralph M explained everything good to me & he’s a hard worker & take his job very serious .
Ralph is the man, oil change was quick and professional. 10/10
Ralph & Kenisha were quick, professional and super helpful in getting me in and out with my fleet vehicle!
Best service ever! Came in tonight at 5:59 pm and they took great care of me! Thanks boys!
Kenisha and Kateesha were INCREDIBLY helpful!!! 5 star by far!!! They went out of there way to get us a discount!
Ralph the General manager was great, greeted me with a beautiful bright smile that could light up a room. He walked me thru the whole service, didnt feel pressured to buy anything extra. He gave me the best oil selection for my vehicle even gave me a discount also. Professional, knowledgeable handsome young man. Also he vaccumed out my car and washed down my windows at no extra charge. I was going to the dealership but i rather come to this location now. Explained the top off policy to me, held the doors open for me and walked me out to my car also. Never lost that smile thru the whole oil change. Great customer service hes the G.O.A.T ( greatest of all time)! Wish everyone can meet him and have the experience i had. Keep up the good work, i will be back again. I have lot all my co workers know about this jiffy lube.
I like the service I receive here at your jiffy lube location. Thank you, everyone has always,been kind and helpful. I get my cars inspected here as well.
Wonderful customer service, always the friendliest employees, and quick service.
Wonderful service very friendly and super quick customer service.
Very fast and helpful, great customer service
Great service, honest and knowledgeable staff.
In, out, fast and nice; without trying to sell me anything else
I asked for a full synthetic oil change, and they instead charged me for the most expensive oil change. What a complete scam!
Ralph was super helpful & it was super quick! Thanks Ralph!
Loved it. Great staff. Good coffee. Very informative.
Ive been going to this Jiffy Lube for years. The people change but the service stays good.
Fast, easy, and very nice! They also didnt mess with my seat! ⭐⭐⭐⭐⭐
Very professional. Great service. Give those guys a raise!!!!!
Ask manager if he could inflate spare tire to proper recommendations. Was told the mechanism was to complicated (LEXUS RX 350) and troublesome to lower and inflate, plus there are items in the trunk. WHAT? Of course I was steamed so I showed him where it was and removed the items and pointed to the bolt that you turn to lower. Nope. Just walked away without saying a word. Needless to say he did nothing. No problem I will no longer take my 4 cars there EVER! Ridiculous & unacceptable!
The location is convenient but the people will attempt to up charge you
The workers are professional and very honest. They won’t recommend you something that’s not needed!
Ralph, kenisha, and parker killing it today
Ralph was friendly and helpful!
Very friendly and fast service!
They took my wiper blades off to say they arent good on a Rainey day then said they are so bad they couldnt put them back on, funny thing they had been working for me all day! This place is a money hungry pig stay
Good for car maintenance. Quick
Knowledgeable employees and good service.
Theyre good with the oil change.
Went in for inspection..Says they do them right on the building..Employee came out and was arrogant and said We cant take that sign down Terrible customer service..Take your business elsewhere..
They are overworked and customer service is not great. Last time I went they did not reattach the bottom panel under my car, and it was hanging down. Since the screws were gone, I had to find some that fit and fix it myself. Ill drive further to go somewhere else.
Awful location. Make excuses constantly
Helpful staff and fast service
They flung dirty water all over my car trying to clean my windows, and left greasy hand prints all over the hood and door which I just had washed. On top of that, an $80 oil change should come with guilt free service. No I cannot afford to let you change every air filter in the car and flush the radiator too! Never again will you get my familys business Jiffy Lube.
Usually a short wait and coupons are often available
Great oil place
Good service
Average.