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Dobbs Tire & Auto Centers
17146 Chesterfield Airport Rd, Chesterfield, MO 63005, United States
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Dobbs Tire & Auto Centers

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Ni
Review №1

What a great place to take your vehicle. No matter if your there for tires, emissions test or any of your other vehicle needs. They treated me with professionalism and they listened to me and what I needed they gave great information.most places rush you and don’t listen. This place is exceptional. The new service manager Dakota goes above and beyond for the customers. I Highly recommend this store!!!!!

El
Review №2

James was so generous and kind to top off my oil and washer fluid, when I did not have time for an oil change. I was on a one day visit with my father, and Dad recommended Dobbs as his favorite car service center. I can understand my dads opinion! Thank you, James!!

Ke
Review №3

David at the front desk took good care of me as he always does. He made recommendations and called me twice to update me on my vehicles status. I enjoy doing business with David, James and the excellent mechanics at the Chesterfield Dobbs!

Br
Review №4

The gentleman at Dobbs did a fantastic job. I brought my car in for an inspection / emissions last minute and thankfully they were able to accommodate. They went above and beyond to address another separate issue while they had it there. Very much exceeded expectations and I’m looking forward to going back in the future when needed!

A
Review №5

This place is THE best if you need your car serviced. They are fair, honest, and professional. Every staff member I’ve worked with has been extremely friendly. Our family has been using this Dobbs for years and we won’t go anywhere else! Thank you for always taking care of us.

Ka
Review №6

I had a very positive experience at the Dobbs in Chesterfield. I went in for a tire replacement after work and they were able to fit me in right away. All the staff members that I interacted with were courteous and personable, especially James. I appreciated how they turned my bad day into a good one.

Ma
Review №7

Everyone there was super helpful and informative. They made sure I understood all of the work they were doing and how much it would cost and told me what I might need to get done in the future without being pushy and trying to up sell me. The car was clean when they returned it and the work they was great.

Ja
Review №8

Extremely helpful all day.My battery was dead and they came over and tried to Jump it. Had to wait for tow truck. Finally got my truck over 4 hours late. Worked me into their Busy day.Great knowledge & service!Grateful for Dobbs!!!Thank You

Wi
Review №9

Very good people there. They do a good job and dont overcharge you. I stopped going to dealership after I found this place.BTW, when youre there, ask for Will Ferrell. He is the best!

L
Review №10

Have been coming to Dobbs since we moved here over 20 years ago. Long history of good service, fair pricing and professional people. Very confident in their recommendations.

Na
Review №11

I have all of my auto needs taken care of at Dobb’s. I like that they have all the vehicle records to keep my maintenance on schedule.

vi
Review №12

Got us right in for emissions check. Told us it would be ready before 5. They actually had it ready at 10:15. Friendly and accommodating.

Sh
Review №13

Amazing group of people from the management team, to the mechanics! Always friendly, helpful, and explain not only what you need, but help you understand why & the impact it has to do it or not to do it. No pressure, just honest help.

Su
Review №14

I dropped my car off as directed. This Dobbs happens to be located near several stores and restaurants, so I went to grab lunch. The young man at Dobbs had told me about how long the work would take so I was able to make sure I got back close to when he said. I didn’t have to wait more than 5 minutes!

Ti
Review №15

Chris the manager does an amazing job at keeping the customer happy and the work job on time.

La
Review №16

The store manager, Chris Weiskopf is always pleasant and helpful in understanding my concerns. He will go out of his way to get my repairs done in a timely manner and never pushes to add more items to be serviced. His service manager, Mike Woodard is great in explaining any questions I pose to him which is the reason I always come back to this location for all services for my 3 cars.

Pe
Review №17

Tried a lot of car service/repair places before finding Chesterfield Airport Rd Dobbs 15 years ago. None better. Consistent great service. Top management. On the rare occasion when something did not turn out exactly right, they quickly made it right. Yesterdays experience with Manager Dave Peterson is illustrative. Warm welcome back greeting when I walked in, attentive review of my service request, and when the service was completed, a summary of work performed--including an unexpected corroded tire pressure sensor replacement that caused a slow leak--replaced under their lifetime free tire rotation, balance, and flat-repairs for Dobbs-purchased tires. Then, as I walked out 15 minutes before closing, remembered that I forgot to ask to have my aging battery tested. Turned around, asked Dave, and he said, No problem, we can do that right now. They did. Typical Dobbs can-do will-do attitude attitude that keeps me coming back.

Pa
Review №18

Wifes Explorer overheated so we had it towed to this location. It was late in day, but by days end we had a very reasonable estimate for the work. By next morning it was done and price was what was quoted to the penny. Perfect work. Perfect service!

Ci
Review №19

If I could give this organization 10 stars I would. While on a concert going, “mom” trip with my Besty, arriving in Chesterfield I was a bit nervous there was something wrong with my tires because of the wobblyness. She asked the front desk person who they would recommend for the situation and they immediately said Dobbs.I called, and to my absolute delight, they where able to help right away! James, or guardian angle as he is now referred to, was able to arrange transportation for my vehicle at no extra charge back to Dobbs! They had my tire fixed and my car back to the hotel within an hour.Highly highly recommend!!!!

Ka
Review №20

Wont go back. New(er) manager. Things have gone straight downhill since Anthony left. Ive spent well over $10,000 throughout the last 20 years at Dobbs for my fleetIts become very clear that all that concerns them is money, and how much of yours they can get. Many, many other places I can go with better results.

We
Review №21

Called Dobbs at the last minute for a emissions test today. I dropped car off and received a call in about 2 hours and I was good to go. Thanks Chris and David for bringing my tire wearing issue to my attention. Much appreciated 😘

Sc
Review №22

Excellent overall service every time I have been to the Dobbs at Chesterfield Valley location. Professional, courteous and knowledge in all areas of service my car required.

Gr
Review №23

Check in was good but it seemed rushed. Was called to go over items needing repair and an estimated cost which was very thorough. Repairs were done in a timely manner. At checkout I was rushed out of there like I was on fire. When I tried to ask questions the gentleman seemed irritated and was not helpful. I spent a lot of money and it would have been nice to be appreciated.

Ja
Review №24

I use Dobbs for oil changes, tires and general maintenance. They are consistently good.. easy to schedule, provide quality service at a fair competitive price. In addition, the Dobbs I frequent in Chesterfield Valley is even more convenient with shopping and restaurants right next door.

Ke
Review №25

Picked up a screw in one of my tires. It was the Friday before a major holiday. Drove to Dobbs and they squeezed me in so I did not have to go through the weekend risking a flat. Very thankful and happy.

Jo
Review №26

I had to unexpectedly visit Dobbs Tire Chesterfield to obtain a vehicle emissions test required to apply for a new car title. Dobbs was definitely the highlight of an otherwise very trying morning - friendly, professional and delivered well within their estimated timeframe for the inspection.Highly recommend this location/ team.

Fr
Review №27

My experience with Dobbs at their Chesterfield Commons store has been excellent. I have had all three of our cars serviced there along with tire purchases. Chris, the manager, and his crew provide great advice and service at competitive prices

He
Review №28

Chris gave exceptional customer service.It was raining most of the day and he arranged to have my car picked up from work and came and picked me up to get my vehicle. He also made sure i was getting the best deals on new tires and service. Lastly the tire warranty is unmatched. I was quite impressed, so much so i referred a friend and shes getting new tires today.

Tr
Review №29

I have been going to Dobbs in Chesterfield Valley for years now and every single time they impress me. The level of customer service they provide is exceptional. They are not the closest shop to me, but they are absolutely worth the extra miles for the excellent service they provide.

Pa
Review №30

This Dobbs location was recommended to me when I had a problem with attaching a lug nut after getting a new tire at a different retailer. The manager and also the service manager listened to me and understood my issue and also the situation. They tried and succeeded correcting the problem without me having to replace the whole wheel. I greatly appreciate the way they corrected the problem without having to spend twice as much money!I have been a Dobbs customer for 20 years and recommend Dobbs!

Sh
Review №31

The Customer Service is Excellent and Professional. I had an appointment and they honored the time scheduled with NO Waiting!!!

Og
Review №32

Had an appointment elsewhere to get brand new set of tires and alignment that ended up falling through. Called Dobb’s and spoke with James (who’s INCREDIBLE!!), and he was able to get me in in no time without an appointment and I drove away happily after getting set of new tires and the alignment that I needed!!!! SPECTACULAR SERVICE!!

Ch
Review №33

We had a great experience! Our alternator broke and they were able to get us in and fixed up in the same day, on a holiday weekend! Friendly customer service on the phone and in person.

Gi
Review №34

Great service, very competent and also fast delivery

Bo
Review №35

I have taken our vehicles to Chesterfield Valley Dobbs many times over the last several years and have always found their service outstanding! Prices are reasonable and they are very good at what they do!

An
Review №36

David Peterson is one of the best. I was very pleased with my service there today. He is straight forward and honest. I will be taking all of my vehicles to Dobbs. Thank you David and everone at Dobbs Tire and Auto in the Chesterfield Valley!

Ja
Review №37

James and David have always done an excellent job of taking car of me at this location.I’m not a car person buy these two have always done an excellent job of explaining what’s happening and what might be best for my car.I have always felt very welcome at this Dobbs and go out of my way to come back to the same store because of these two especially.

Se
Review №38

Was able to call and get emission check done same day. This place is pretty good. Would recommend them.

Sa
Review №39

Excellent experience throughout. Quickly and accurately diagnosed the problem. Clearly explained cost including parts and labor charges - no surprises upon checkout. Comfortable waiting area with several options within short walking distance to eat while you wait. Will be a return customer for sure!

Ji
Review №40

Great experience. They were timely with getting me in for service and knowledgeable about what options I had. Highly recommend this business!

Jo
Review №41

Never heard of the company until I searched the internet. My experience could not have been better. Very professional, knowledgeable and courteous. I definitely recommend them.

Ba
Review №42

David and the guys at Dobbs in The Valley were phenomenal, from a quick phone conversation they welcomed me in by name, offered amazing customer service throughout what could’ve been a terrible experience with a quick turnaround made my day.

Sc
Review №43

Excellent service! High quality, trust worthy and reasonably priced!!

Ja
Review №44

Always great. Always quick. They don’t try to sell you anything your vehicle doesn’t need.Highly recommended!!!

Li
Review №45

We’ve been going to Dobbs for over 20 years. They’re the ones we trust to maintain our entire families vehicles. Always friendly, courteous and professional.

Ce
Review №46

Dobbs has always been a great place for me and my family to bring our cars. I have a 2011 Chevy Cruze that I bring in and I can always count on the guys to tune it up and take care of all of its needs. They do great work, they’re honest, hospitable, and a valuable factor in keeping cars running smoothly.

Le
Review №47

I was interested in buying a used first car for my daughter and wanted to get it checked out before purchasing the car. The car price is 6.5k. Dobb’s checked it out and found over $1500 of repairs that were needed. I did not purchase the car and I am so grateful to them for saving my money. All the technicians were friendly and knowledgeable. Thank you Dobb’s! I would gladly pay again before I purchase my daughter any car. No lemons no way thanks to Dobb’s.

Jo
Review №48

Well since Roger Hammond sold me the first set of tires, and All the work preformed on all of my cars and trucks its been a good Ride, all the guys are really professional Chris, Mike, Philip,405,Chad, Mr Dobbs great crew stay Gold!

Ro
Review №49

Great experience!! Had to get a screw taken out of my tire, they were able to take my car in immediately and get the job done very fast. They saved me a lot of stress and money. Definitely recommend using them for help!

Ti
Review №50

Great quality service, fixed right the first time, friendly staff

Ma
Review №51

This is my place to get anything that my car needs!Last month they did a great job replacing my tires, rear shocks and doing an oil change.This last visit was to replace my windshield fluid pump. The work was completed under the time quoted and I was satisfied with the price.I’ve never had a negative experience at this Chesterfield location.

Ka
Review №52

Great facility! Last minute issues with my new (to me) car and they got me in quickly! David and Chris are awesome! I never feel like I’m being pushed into purchasing something that i did not originally go in needing. As a person who knows little to nothing about cars, I feel comfortable bringing mine to this location knowing they’ll take great care of my vehicle!

Lu
Review №53

I stopped by Dobb’s to see if they could do an emissions test. They had me in and out very quickly. Great service!!!!!

Ma
Review №54

Amazing staff and super helpful! 10/10 recommended this location.

Jo
Review №55

Really appreciated them squeezing me in for an emergency before I was leaving town. Thanks guys!

Gu
Review №56

Service was great. Job well done. Service Personnel were very nice and accommodating. I will get both of my Buick’s serviced at that Dobbs location from now on!!!

Sa
Review №57

I have used this location for years and have never had a bad experience. Always friendly and professional.

Da
Review №58

If you have a BMW I do not recommend this location. Took 3 days and 3 trips to complete basic maintenance.

Su
Review №59

Dobbs, off Chesterfield Airport Road, always does a great job. I take 3 cars to them and they are honest and reliable. Chris the manager, and David the sales manager are excellent.

J
Review №60

Have used this location for 20+ years.Always excellent customer service and job well done

De
Review №61

Very friendly and helpful. I was also able to get a ride to work and they picked me up to bring me back to get my car.

Kr
Review №62

Fast and very reasonable on price. Did not try to oversell and made helpful future recommendations.

Al
Review №63

I am a longtime customer who keeps coming back to this Dobbs location for a wide variety of car service needs, even after buying new cars and trying out dealerships who are trying to get and keep my service business. Both managers and service providers at this location are consistently helpful, honest, and capable, telling me what I actually need and providing it at a good price and with better warranties than dealers. I’ve recommended these guys to numerous others over the years, and they’ve had the same experience. But in my experience, this is particularly true for this Dobbs location - so I always come here, not to other shops that might be closer at the time.

Ja
Review №64

Super professional and friendly staff. Got me in and out quick, fast, and in a hurry.

Th
Review №65

The staff was very helpful and friendly.I needed a headlight changed and they were honest about timing. I needed to go back to work and James was kind enough to drive me back. Highly recommend!

Ja
Review №66

Excellent service! Friendly and informative staff. Thanks guys

Ci
Review №67

Excellent service! Very trustworthy!

Ju
Review №68

Always great service at Dobbs! Great employees and good prices.

Ry
Review №69

Emissions inspection (another review on the necessity of that for newer vehicles), but overall experience was efficient and exceeded expectations with a tire recommendation. Wait time was minimal.

Ro
Review №70

The service attendants at the desk are extremely helpful and were very quick to get things moving as quickly as possible. The actual service was done quickly as well.

Re
Review №71

Amazing experience from the start! David, James and Mike were great. Explaining the repairs that needed to be completes to ensure the safety of me and my loved ones. Highly recommend!

Vi
Review №72

Hey took excellent care of my vehicle and were honest with me about the issues it was having. I would highly recommend them to anyone!

La
Review №73

They did everything they could to help me ! I would go back again.Thank sooo much ! God Bless!!

Ge
Review №74

The manager (Chris) is very knowledgeable and friendly. He knows how to run a business, and he has surrounded himself with good people.

Gr
Review №75

Extremely friendly and professional staff. I needed a tire repaired, the other places I contacted were abbreviated on the phone, quick to hang up. This business was also busy, yet they were incredibly helpful & cordial. I thought I would wait it least 45 minutes or longer; I did not; the professional at Dobbs ( chesterfield Vally), were efficient & expertly repaired my tire. I will be a customer indefinitely at this location. I cannot thank them enough for the repair and their friendly, enthusiastic demeanor! I highly recommend. Thank you.

Ka
Review №76

James went above and beyond to help me while I was working a open til close shift at my store. He came and got my car and brought it back to me. I will always use this location for all my car needs. They are great!

Ze
Review №77

I just started going to job this past year and they have never done me wrong and I love their service. Tell them Justin sent you

Ho
Review №78

Chris’s team is exceptional at handling my vehicle needs. Responsive, always communicating any issues or providing a status immediately to ensure alignment on next steps. A team you can trust. Happy they are in my neighborhood

R.
Review №79

Normally we are pleased with Dobbs, however trying to sell us a 700$+ fluids change on a 29,800 mile garage kept Suburban does not make us feel any better about them than we would about the Chevy dealer. To Dobbs credit, they were at least 300 less than the dealer.700$ is a lot of cheeseburgers to be screwed out of especially, at my advanced stage of deterioration. Just not moral !!! Not trusting WASHINGTON, or a car dealer is one thing, but I thought Dobbs was above this kind of scamming.RRF

Br
Review №80

This place went above and beyond their service. Our car broke down in chesterfield,mo while we were making our way to Florida for vacation. They immediately told me that they could possibly get it looked at that night but probably couldnt get it fixed till the next morning. They started calling nearby hotels for us trying to help anyway they could. I finally found a hotel and they dropped my husband five kids and I off at the hotel then picked us up the next morning when my car was done. All fixed up and no other major issues. This place is amazing!!!

Mi
Review №81

I had a 3 pm appointment for tire check. Found a nail in the tire but it took them over 90 minutes to check and give me a tire. Very dissatisfied with time spent

Pa
Review №82

They have always given me wonderful service especially this past year with COVID 19. I like it that I am recognized when ever I walk in. I know that makes me feel like family and am treated as if I am.

Ad
Review №83

I always feel like the people at Dobbs treat me like family. I feel taken care of every time.

Ik
Review №84

Long time Dobbs customer, and weve been using the Chesterfield Airport Rd location for a long time. Theyve been great and forthright in the past. Recently, though, every time we go in they attempt to up-sell their services ... stuff like telling us we need new belts and air filters that are actually fine ... or recommending brake fluid flush without looking up the history (it was recently done). This type of blatant nickle and diming erodes trust. How am I supposed to believe them on the more serious, expensive stuff?

Jo
Review №85

Hi. I was kind of skeptical about the amount of time they took to do a transmission oil fluid from my car. Literally was less than 20 minutes!!! I called several Dobbs just to make sure if that was a normal and all 3 stores told me it was at least 45 minutes to do it. Im just worried that the car was not given its proper care and trust. Not to say about the price for transmission fluid change service

la
Review №86

All Dobbs locations always try to rip me off. Shame car places have to take advantage of women...

Pe
Review №87

We discovered Dobbs after moving to Missouri about 5 years ago. They have always been accommodating and very helpful. They are respectful and call with updates as needed which is very appreciated.

Sa
Review №88

They are always so friendly and accommodating at this location! Will continue to give them business

Ta
Review №89

James and David were fantastic and helpful. They worked with me and helped me obtain the necessary repairs. (I originally came in for a last minute oil change), but was aware of the van starting to show signs of a problem.

In
Review №90

Popped a flat on the way home, called up and was taken care of pretty quickly. Thanks!

Jo
Review №91

Always go the extra mile. Good crew. Recommend.

La
Review №92

We take all of our cars here! The staff is amazing, helpful and honest! We fully trust them to make honest recommendations! Many places will up sell and replace items or do work that is not necessary! I have never had an issue here! They are professional and knowledgeable! Chris the manager is always so personable and accommodating with our schedule!!We would not go anywhere else for our tires or auto service!

De
Review №93

Did a good job of fixing a nail in the tire. Rotated and balanced all four. In and out in a reasonable amount of time.

Be
Review №94

Great customer service. Got the job done quickly while I waited!

St
Review №95

Great service, very friendly staff and always dependable. They stand behind their products and service.

Ir
Review №96

Very friendly! Got an oil change in an hour. In and out of there!

Ca
Review №97

Great location. Friendly staff and reasonable pricing. I’ve been going to this location for years and I’ve had no issues.

Ma
Review №98

My car stopped starting in the middle of a snowstorm. This store sent a truck to me to jump my battery, and to thank them I immediately went there and had my battery replaced with them. I will never use anyone else again! Top notch!

Br
Review №99

Tire alarm came on. Nice young man check tire pressures and one was low. They repaired the flat and we were on our way. I have been doing business at this store for years. Always have a good experience. Manager’s name is Chris. Staff is always helpful.

Ca
Review №100

I would highly recommend Dobbs chesterfield location as they have always taken great care of me. I bring my car here for all of my service/repair and tire needs as they have amazing customer service and great prices. They’ve helped me out of a bind countless times and have never made me feel stupid about car repairs. Thank you for being so amazing!

Information
11 Photos
100 Comments
4.7 Rating
  • Address:17146 Chesterfield Airport Rd, Chesterfield, MO 63005, United States
  • Site:http://gotodobbs.com/locations/chesterfield-commons/
  • Phone:+1 636-733-3300
Categories
  • Tire shop
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Muffler shop
  • Oil change service
  • Transmission shop
  • Vehicle inspection
  • Wheel alignment service
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–5pm
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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