We had Kyle come out from Michael and sons and give us an estimate of our water leak we had. He explained everything thoroughly, showed us pictures, and told us the proper solution to the problem. He kept all covid protocols in place. He was very flexible with our schedule. When he fixed the problem he showed us before and after pictures and was very thorough throughout the whole process. I would highly recommend Michael and sons especially Kyle for any services needed.

I knew exactly when the technician was coming using the link they sent. He was personable and efficient. He explained everything and the work was done well. In addition, he went over and beyond to help me. This was the best part of my day! You truly get what you pay for. Go for quality over a cheap price!!! Im very pleased!!

Dave was prompt and professional. On time, he called me ahead of his schedule arrival. Diagnosed a gas leak at my stove and troubleshot my bedroom fireplace. Awesome service and value. Would definitely recommend!

I have used Michael and sons for previous services. I always seem to keep going back to them. Their customer service is great, appointments are easy to set up, t hey show up when they say and they are friendly and professional. I would recommend Michael & Sons.

I was just so impressed with the quality service that I received from this team at Michael and Sons!! They were early today and took time to listen to my concerns. Then they were able to immediately diagnose the issue as to why my ceiling was leaking from the attic. Carlos and his assistant were great! Very thorough, quick installation of a new PVC pipe and then told me about there preferred customer program which I was able to enroll in. The program was very Affordable!! Overall they made my day and had a great attitude about the heat. God bless you Carlos and his assistant!!

I want to give a BIG! Thank you to Matt and Deshawn for the outstanding work they did for me. Theyre very professional and took the time to explain everything to me so I understood the whole process. Hopefully a Supervisor/Manager is reading this, I would appreciate anything you can do for the both of them. Thanks again Matt and Deshawn! Outstanding Job!

Technician came out when other companies technicians were not available till the next day. My overall bill was less than what I was told the other companies were going to charge just to show up.Very happy with the professionalism the representative showed and the detailed explanation of what the findings were and what the resolution was.Additionally representative provided excellent customer education on all the questions I had.

Joe was on time, professional and got the work done quickly. I am impressed and will definitely call them again in the future. Thanks Michael and Sons!

James was really great! He was here all day installing fans and rerouting the electrical. Thank you so much!

I used Michael and Son’s for an HVAC issue and they were awesome. Prompt professional! When I had a plumbing concern this week I was pleased they offered that service as well. The tech (Drew) called to let me know when he was arriving was earlier than expected - which was a pleasant surprise . Fixed my issue quickly. Was knowledgeable professional. Overall great experience. Would recommend to all my family and friends!

Excellent experience! I needed to verify which of two water meters is attached to which condos. The plumber sent was very professional, understood exactly what I wanted, and resolved my concerns.In fact the entire process was great from initial scheduling to completion. I will definitely use Michael and Son again.

Mostly Positive but one negative. The service was professional and the electrician (Darryll Schneider) was extremely knowledgeable. Honestly the electrician was a 10 out of a 10. I felt he practiced all health safeguards, explained everything before and after the service, worked with me on pricing to include sharing coupons from their website. My problems were resolved on the same visit. The only negative I had is pricing. It starts with the visit fee and then diagnostics. They are separate fees. The good news is their pricing structure rewards loyalty to add on services. Be prepared to pay more than the fee to just come out. If you can accept that then this is the right contractor for you. Again, I can not sing higher praise for the Electrician!!!!

Lukasz Bochen is the best technician. He takes time to explain everything to you and is very personable. He was very helpful and patient and answered all my questions.

This was the best customer service we have experienced! Pearson did an outstanding job in fixing the issues we were having with our water pressure in our bathrooms. He answered all our questions and even asked us questions we did not know to ask. Very professional and courteous. I highly recommend Michael and Son and will definitely use them again in the future!

Jeff was very helpful and performed the agreed upon task in a timely manner. He was very pleasant provided cost information in a clear manner.

Each experience I have had with Michael and sons has been phenomenal. Their technicians are very knowledgeable, professional and friendly. I would definitely recommend. For my most recent appointment I had the pleasure of working with Emerson and I would be happy to have him come out for my next appointment.

They were on time and previously called to let us know they were on the way! The technician told us information about purchasing the right light bulbs in the future! No one ever told us that before! If you don’t know, you don’t know! Thank you!

I had a plumbing emergency that required the water to be turned off to the house. I started calling plumbing companies at approximately 3:35pm and most of them said they could not get someone out until at least the next day. Michael & Son was able to schedule a tech the same day. What was even better was that, while the initial appointment was set up for between 6pm and midnight, a tech contacted me at about 4pm and said he was on his way. Giorgio was professional and quickly completed the job. We had the water back on by 5pm. Michael & Son will definitely be the first company I call for any future plumbing needs.

William was professional and efficient. He quickly Identified the issue with our electric outlet and repaired it. Work area on the kitchen counter was left clean. Also, he was on time for the repair appointment. Michael and Son was able to give us an appointment within a qfew days.of my call. We were referred to them by two other electric companies that were not able to come out until mid-August!!We would be happy to use their services again if the need arises.

This company is way more expensive than others. They wont tell you until they come to your door. Dont use them. I have been charge almost three time more money than usual for my case. It took them one second for so called diagnosis and just told me it is bad which I already knew. They wanted to change even more to replace it and I refused.

My downstairs AC unit stopped blowing cold and ran constantly. I called them and the receptionist was very friendly and courteous. She was able to set me up with an appointment the same day just a few hours after I called.The technician, Emerson, arrived well within the time frame scheduled, and even called a half hour before he arrived to let me know he was almost here. He was also very friendly and courteous and was cracking jokes with me and had me laughing in no time. Great guy! He was able to figure out what was wrong in less than two minutes, a bad dual duty capacitor. He replaced it, and checked a few more things to ensure that was the only issue and had my house cooling down quickly.I highly recommend Michael & Son and would like to give a shout out again to Emerson for his fast, friendly service and for getting my A/C back up and running quickly! If I ever need A/C service in the future, I will ask for him by name.

My AC is fixed!! That’s all I called and asked for but they went above and beyond! I recently purchased this home, like two days ago. I am also pregnant. I was able to book an emergency visit the following day in the evening. At times the heat in my home was unbearable and I called to check the status. They answer the phone every time, everyone associate I spoke with was very helpful, they explained in detail, and even helped troubleshoot. I always saw Michael and Son vans around on the roads and I am so glad because that’s what prompted me to choose them in my google search. Great team and quality. The man that came an fixed my AC (obviously my favorite person) was so knowledgeable. He taught us things about our HVAC system that they don’t even teach you when you buy a home that are pretty significant pieces of information. He told us we have a hybrid system. He helped us understand what was wrong and what he’d need to do to fix it. Awesome experience, highly recommend, God bless them all!

Hired Michael and Son to address a extremely high water bill. Before appointment arrival, received photo of the technician as well as the bio of his expertise in plumbing prior to appointment, which was nice. Technician addressed and resolved the plumbing issue in a matter of minutes. I received videos as well as a report on what the issue was. Ill for sure use them in the future with my other properties.

My AC unit needed to be examined and they came out 3 days later at the appointment time, and the service was exceptional. Sent me a detailed quote of what was wrong with my system and then several affordable options to fix the problem. I have dealt with a lot of AC companies and by far Michael and Sons have been the best. From now on, they will be the only ones I call for a_

I was very impressed by Darrylls friendly and professional demeanor during his service call to my home to install a timer and photo cell for my landscape lighting, He arrived on time, explained to me what had to be done and proceeded to install the new parts. I was grateful and pleased to learn that he went beyond his assigned task and removed a damaged gfci junction box and replaced it with a bubble cover. After the job was completed, Darryl explained what he had done and made sure that I knew how the system worked.

Michaels and Sons were true to their word and provided the quality of service that will have us calling them back if we ever have any future plumbing issues. Everyone we encountered were friendly and professional. Highly recommend and thank you for taking care of our family. You were right Drew is one of your best guys!

Our house in Norfolk has some crawlspace water issues after a heavy rain storm and damaged some duct work. Being that our system was nearing 20 years old I decided to swap it out from all electric to a gas package unit. This included running a new gas line, ripping out all of the duct work and setting a new package unit.Josh & Leo were the technicians who performed the removal and the installation. First and foremost, these guys spent 3 days under our house fixing it all. They were extremely professional, respectful, and good at what they do. Having two kids at home doing virtual school, they were also extremely respectful and patient with a 5 and 6 year old watching over them and asking questions and being kids. Employees like Josh and Leo are reasons why people keep coming back to a company/brand. Kudos fellas.After getting three different prices, M&S was the middle of the road and had the best financing option. 0% for 36 months was really kind of the main reason. One of the other three companies was nearly 12K more expensive so definitely make sure you get more than one or two estimates.I would definitely recommend these two guys from Michael & Sons to do your install. I dont know if you can request by name, but that is who Id go with again if I had my choice.

My Blower motor went bad on a weekend. I knew that was the problem but called them with the hopes they already had one and I could get a quick fix. I paid the extra service call $$$ and they didn’t have the part (100% on me). The customer service part with the technician was not a problem. The problem I have is that I received a quote saying it would be $2,000 to repair it including parts and labor. At first I thought they must of made a mistake but no, this was their quote. Now I know companies have to make money and you may pay extra for a part and of course the labor but that was ridiculous. Long story short….I ordered the OEM blower motor for $430 and I replaced it myself in 30 minutes. Easy as pie. Makes me wonder if they try and overcharge everyone! I mean especially since I already told the tech what the problem was and he just took 10 minutes to confirm it. Just my two sense and I’m not happy about it.

Matthew was the best and so friendly and knowledgeable. Very honest and trustworthy business. Thank you for getting us up and running so quickly! Edit: My unit did break again less than a month later, I doubt it was anyones fault, just an old unit, but because of that I am seeking services elsewhere. I still think its a great company and everyone is friendly but a second opinion is probably worth looking into.

The gentlemen was very professional with plenty manners. The service was done quicker than I thought it would have been done. They were working well as a pair. Very respectful. Communication was clear and they explained things. I would definitely recommend these guys.

This is my first encounter with this business. My review is based on two ‘first time impressions’. First was the Office Representative (sorry I did not remember her name) who took my call. She acted professionally and showed real concern with my issues. Secondly, the Technician Nathan who fixed the problem. He was polite and respectful of my home and observed his office policy on COVID. Nathan took the time to explain to me what caused the problem and how he fixed it. Straightforward, professional, and knowledgeable.I will definitely highly recommend this business to people I know needing help with their household issues.

Same day service and was able to handle my issue for the cost of the diagnostic fee.

Needed an emergency repair on my water main coming into the house. M&S was able to get Giorgio to our house within about an hour. Giorgio was nice and professional, and was able to identify and repair the issue quickly.

NEVER - and I can’t stress this enough - NEVER use Michael and Sons for anything. They are the worst company I’ve ever had the misfortune of dealing with. Huge mistake when I called them. Grossly overpriced. Ceiling fan they installed fell from the ceiling almost hitting one of us. I wish I could give no stars.

Michael and sons sent their best plumber to my home on a Sunday right on time at 8am to fix my botched shower manifold pipe job. Ray did an outstanding efficient job in an extremely timely manor, he offered me knowledgeable advice about completing the rest of my bathroom project at no extra charge. Ray is the best! EXTREMELY SATISFIED! THANK GOD FOR MICHAEL AND SONS!

Amazing experience all around. My husband and I attempted to replace one of our toilets and it did not go as planned.. Called and scheduled an emergency visit, was told someone would be out within 6 hours or so, but they arrived in less than an hour! Lukasz was awesome, professional, went above and beyond to make sure everything was working correctly, and gave us a ton of helpful info to make sure we dont have problems in the future. Was worth every penny, would definitely hire them again!

They were able to set up and appointment quickly and come out quickly. We hired them to perform our regular maintenance on our HVAC system. Any issues we had they took pictures of as well as showed and explained them to us. We recommend them for price point and service.

Quick to respond, answered all my questions. Able to do the repair work quickly and economically. I would use them again anytime!

The technician was friendly and efficient. Had us up and running within 30 minutes.

Patrick did a fantastic job repairing and installing water fixtures, recommend him for any job. Extremely personable and knowledgeable. VERY SATISFIED!

I had external gas leaks identified by the gas company. I called numerous other companies but the time frames to respond was too long. Michael & Sons had the time availability I needed and AWESOME customer service! I even got a text with my technicians picture the day of the repairs AND they were able to come 2 hours earlier!! I won’t call anyone else!

Prompt and very professional. Technician Emma was friendly and informative.

I am very happy that we chose them! The plumber was on time, upfront with the problem with our toilet, and gave us options to save us money while still providing quality service. We will definitely continue to use them for future issues.

Wow. There isn’t anything I could say about this company other than wow. Thank you so much for not only coming out within 2 hours of my call but fixing everything up to a T. Dean was amazing. He explained what was wrong and how to prevent it from ever happening again. (Thanks so much I’m so sorry lol) But everything was great and we are already cooling off. Thanks so much Michael and Sons!!

I called about the bathroom fan which started smoking in the middle of the night. My service was done by Darryll Schneider and he went above and beyond on this call. The motor he first thought I needed was too small so he went back to the warehouse to get the right one. And he didnt take all day or get lost on the way. I appreciated him not rescheduling the appointment because the smoke really scared me and I was barely resting. On top of that he gave me valuable information about becoming a silver member without sounding like a used car salesman. He was just a joy to have service my home as Ive had bad experiences with other companies who try to man-splain without ever answering concerns. If they ever let me request a team member Id pick him.Update: I forgot to call out how much of a bonus it was to have a picture of the technician sent to me before my appointment. Gone are the days that you can let any person wearing a company shirt with a name on it into your home and trust they have good intentions. That was definitely another gold star for me.

Trash company. Ken was very unprofessional and corporate has been no help. Go elsewhere if you need affordable AC repairs done. I refuse to believe most of these 5 star reviews of theirs are honest reviews.

Brandon was the tech who came out and saved my power! We had attempted to do a ring camera install with another company who said we had an issue with our electrical and it knocked out our lights to half of our house. Brandon came out and got right to work and got it all fixed. He took his time and ensured everything was working and showed me what the issue was. He even installed the flood light that couldn’t be installed before. Literally a saving grace! It also didn’t cost and arm and leg to fix and I am super grateful for Brandon and the company in general! Will definitely be using them again for any thing else that comes up!Thank you Brandon!!!!

I have no choice i sign up for their service and they damaged my ceiling and until now they have not fix it and its been 5 years.Dont use this company very unprofessional. We scheduled for 2 Pm and told them not to send big technician because they wont it in the access to attic. But still they send a big tech and waited another hour, what a waste of time.

I called to get a drain clog cleared, but to no fault of the plumber at all, it wasnt possible without extensive work. Lukasz was super informative and gave me an honest and thorough assessment of my system. I chose not have the repair performed at that time, but I did not feel at any point like I was being coerced to do so. I would 100% recommend using the his company after seeing the quality of plumbers they employ. Prices arent cheap, but quality work usually isnt.

Job #1: Brandon did a great job installing attic fans, kitchen ceiling fan & other light fixtures. Thank you again!Job #2: entire AC unit was replaced and the process was quick and easy. Thanks to Matt P, Raul, Alfredo & Tyler for their hard work. Everyone was professional and efficient.

Timely, professional and extremely courteous. I have used Michael and Sons for plumbing, electrical and now HVAC. All have been outstanding experiences. Jayonte was exceptional in explaining our problems and our best courses of action for consideration.

Adrian and his crew were awesome!! They were on time and very professional. They kept me informed throughout the entire installation of my HVAC system. Thank you for saving me and my wife from the heat!! You guys rock.

Super professional and knowledgeable. Will do business with again.

Technician was concise with questions and answers. Polite, but with no wasted time. His work area was clean and the work performed and replacements allowed for better shower operation.

Had a ceiling leak in the garage and called Michael & Son services for an emergency plumber. Patrick came out and fixed the leak. He was incredibly professional, polite, and got the job done right. Excellent service. Would recommend for any plumbing issues.

Michael and Sons was able to come out to my home on the same day I called. Other plumbing companies, either didnt answer their phone or was booked for weeks. The plumber was very professional and was able to complete the repair to my satisfaction. A real pro. The cost of the repair was reasonable and I would highly recommend using them for your plumbing work. I know I will. Thank you.

When I scheduled the appt they said between 4-6pm. The guy called and showed up at 2:30pm which was great. Professional, friendly and knew what he was talking about. Inspected the crawl space. Found where my vent was torn and leaking air and even found a water drain leaking and videoed it to show me. Showed me pictures of the issues and gave me options to fix the problems. Was very straight forward, no gimmicks, no trying to sell up something I didnt need. I will definitely use them again

Phillip was my Technician who was very knowledgeable, thorough and courteous. He was able to quickly diagnose the issue and rectify it. I will use Michael & Sons again in the future.

A twenty dollar valve and one hour labor cost over $400. I was in shock. What can you do. If I send him home I lose the $70 estimates charge and have to start looking again.

Awesome service! The technician was very courteous most importantly he was very professional. Thank you.

My service technician was great! Rolando was timely, efficient, very knowledgeable, and a nice guy. I would definitely go with Michael & Son again, we’re even considering the home warranty. I have another appointment with one of their HVAC techs next week. Hoping for the same level of service.

I had my AC fixed back on July 1st and experienced issues again on August 28th and understood that was out of my 30 days to do a recall on the service. I called to setup an appointment and i’m here obviously frustrated that I’m in an 85 degree heat home and the issue is happening again so soon. The receptionist that answered was having extreme attitude with me. When I asked her to transfer me to another representative she hung up on me. They weren’t being very understanding of my frustration over the phone. On top of that, when asked to simply be switched to another rep she hung up the call. Will be making arrangements with another other heating & cooling company. The only reason I’m giving two stars is because the tech who came out the first time was very friendly. I had fantastic customer service the first time I called. This time was just horrible.

Called for the first time last week. Nothing got done because my main valve was stuck, but once the city shut it off, two gentlemen, Steven and Johnny, came out to help. It seems like no matter what curveball waited for them in my home, they had an answer. Very friendly, very informative, and very helpful. I had doubts about this company before they came, but Im now considering using Michael & Son as my only plumbing contact.

After trying 2 other HVAC companies a friend of mine suggested I call Michael & Son. They came out the same day and the technician appropriately diagnosed the issue. The technician, Derrick, was very polite and knowledgeable. We even signed up for their home care plan! I am so glad we chose Michael & Son!!

Phillip Davis was prompt and knowledgeable. He advised my family on proper time tables for maintenance and what to expect as far as costs. We will be asking for him next time.

Jay Hicks did an amazing job and put in a great amount of effort on the repair for my AC.

Visit was more a consultation about a shower leak & bath remodeling. Visit was on time and professional. Would use Michael & Son again, highly recommend

Lukasz Bochen is wonderful. He is very knowledgeable and informative. He did a great job and let us know our options. Thank you

The technician, Raymond, was prompt, professional, quick, and efficient. Very good service. I would definitely use Michael & Sons again.

Pierson Lotz was our plumber. Very knowledgeable, personable, and professional. Quickly diagnosed the issue and got right to work. Did not waste anytime in getting the leak fixed. Walked me through the repairs after he was complete. Michael and Sons was professional and responsive. Was able to get to me in under an hour after I called about the leak. I would recommend this company to any homeowner.

Jayonte is one of the most well spoken and knowledgeable technicians that Michael & Son has! This company is bless to have such a man on their team! He deserves a promotion or a raise. Please contact me if there is any feedback I can give to get this man the praise hes due. Fixed my HVAC problem in minutes and now my AC is working better then ever!

I have a well pump issue. I was charged $357.50 to tell me my well pump tank was bad. I was quoted $1750.00 on top of the $357.50 to replace it. I asked how much the 20 gal tank was. I was told $300. Lowe’s has the tank for $150. This company is too costly. I thought I was calling a local independent plumber. All prices are set by the company. Check around. I wouldn’t refer anyone to this company.

Awesome! Carlos was very professional and he knows his business! Very, very impressed and will continue to do business with them. Grateful that they were able to fix the problem so quickly!

Our tech, Aiden, arrived right on time, was very friendly and professional, and was able to complete the repair quickly. We are very happy with the service and will be coming back with any future HVAC needs.

David saved my life. Got my air blowing again and gave me alot of options to think about for the future. Outstanding technician.

Had new heat pump/AC system plus air hander installed replacing older unit. Technicians were courteous and professional. Completely finished removal and install within 3 hours. Went over all operation instructions and cleaned up everything. Great job!

Emerson was very professional and polite. Took the time to explain to me everything going on with my A/C unit. He is very knowledgeable and went over and beyond the call of duty. I could have ask for a better tech to service my unit. Thanks Emerson! Because of you, l feel like part of the Michael & Son family... phillip

Daniel Sites was excellent, explained things clearly. We couldnt have asked for more We give him a five star rating. Thanks Michael % Son for sending us such a great employee to do the job.

I had an AMAZING experience with Michael & sons, especially with Nathan! He was very friendly and professional. Always on time and got all of the work we inquired about fixed fast and efficient. I love their warranty that comes with the work. Definitely earned my business for the future.

Choosing Michael and Son to address our plumbing needs has worked out wonderfully again! The technician Patrick was very professional, prompt, efficient and knowledgeable. With an upgraded kitchen faucet, new garbage disposal, new toilet and no more leaks, I am a very happy customer! Yes, he fixed all of that in one stop and did an awesome job!!!!

The service man Orion was very quick, pleasant and respectful and got the job done without any problems. He kept me abreast of what he was doing and I truly appreciate his work. I will definitely recommend Michael and Sons after this experience.

First, he called and confirmed address ect but then ASKED WHERE ID LIKE HIM TO PARK! Ok, off to a good start. He looked at my system and initially thought the condenser was the problem. After some more testing, he determined, it was just a lose wire. Now, I FEEL like there was an opportunity for him to overcharge for unnecessary stuff. He didnt !! He was very honest and upfront with everything that needed to be done and gave some recommendations for down the road things to consider. I will absolutely be using Michael and Son in the future! Thanks Jay Hicks.

I had Michael and Sons come out to provide me an estimate to replace my main water line from the water meter to the house. They are a big company that looks to take advantage of the homeowners that are not knowledgeable. It is an embarrassment that a large company like this needs to try and up sell homeowners and take advantage of their ignorance when all they need to do is provide a fair estimate for their service and their workmanship and price should in itself allow company to make a profit while providing a service to a customer. I am extremely knowledgeable and capable of doing the job myself but with a 10 month old son don’t have the time to replace my main water line. Thinking it’s worth hiring a babysitter for a day and do the job myself. I promised myself’s I would never entertain a big company but since the natural gas company damaged my line when replacing theirs they said I needed a licensed and insured plumber. For a coat of $7,200 for a 30’ MAX water line that is insane.

Outstanding service! The technician, David, conducted himself in a very professional manner. He did a through job with the cleaning and answered all my questions. Will definitely use Michael & Sons for my future heating and cooling maintenance requirements!

Michael & Son did an excellent job! We had an employee named Phillip come out to our residence to repair our ac. Phillip was professional, friendly, and took the time to explain what was wrong with our ac. Couldn’t ask for better service!

Prompt service in an emergency situation as my regular AC service provider was out of town. This is the ONLY reason to give a 1-star rating. It took 2, back-to-back visits from Michael & Son costing me a total of $1000 which DID NOT solve the issue. On the 2nd visit the tech arrived at 11:30 a.m., my ticket was closed at 1:13 p.m. and by 3:10 pm the same day, the issue with the AC began again. Without hesitation I called my regular service provider, he arrived within 20 minutes, assessed the problem, and replaced the unit motor. Needless to say I spent $1000 with your company for UNNECESSARY service which was EXHAUSTIVELY overpriced. As a prudent consumer, Michael & Son, I researched the cost of those parts and they were NOWHERE near the cost you charged. As a matter of fact, you charged almost 3 times the cost of 1 part, and double for another!!! Consumers work too hard to throw away money and to be dupped and strangled by costly and somewhat shady business dealings as yours; not to mention the costly time we lose as a result of misdiagnosis. Doctors PRACTICE medicine, lawyers PRACTICE law. Dont PRACTICE your profession on us! Expect NO future business from me...

Good company. Jeremy came out and was very direct but also very personable. He didn’t beat around the Bush. Told me his recommendations, but wasn’t pushy. Replaced a part and cleaned the outside unit. My ONLY teeny, tiny complaint is he did replace the part before asking if it was ok and he left my water running while he looked for something in his truck. But other than that, I will be using them again. Way to go Jeremy!! You got a return customer. 😁😁

Getting a new AC system. The workers one was named David, he was very friendly, very nice! Very professional and upstanding gentlemen!My daughter liked David so much she drew a picture of his sisters dog and shes excited to give to him when they return tomorrow to finish. At one point the install manager stopped in to inspect the work his name was Kenson Dieujuste. He was also very nice and professional.Kenson later came back and installed the window unit and the poor guy had been waiting outside for ten minutes and I hadn’t heard his knocking. I am very thankful as I have hot flashes. He was so courteous and understanding and helped us to realize we need to invest in a door bell. Great experience with this company!!

Jayonte was on time, patient & kind to our needs and questions. He ensured us that the unit us running efficiently & even added a maintenance I could do on my own. I appreciate his time spent at our home.

My experience with the company has been not less than awesome. Moving into a new home, finding repairs that were needed to be completed. The service tech was very professional and most of all, knowledgeable on how my plumbing system should work correctly.Ive always been a do it yourself kinda guy. But I can guarantee, Michael and Sons will save you a whole lot of time and headaches.Thank you so much Mr. Rolandus.

Very informative and thorough service. Strongly recommend for getting the job done right!

Philip the technician who conducted the diagnostic was great. Super friendly and broke down everything for a comprehensive understanding. I only gave four stars because there is still work to be done. One if ny AC units still need repair/replacement.

My bathroom sink was no longer putting out water, it was barely trickling. I called and asked about someone coming out to see if they could fix it and get it working again around 2:30pm on a Friday, they were at my home. By 3:10pm same day! Quickly deduced it was the faucet installed in my old house causing the issue, gave me prices for what the work would entail and got me all set and fixed up within the hour! It was more pricey than anticipated but it was extremely convenient, quick, professional, and well done.

Patrick was absolutely amazing! He was on time and made the impossible, possible. We had rough iron stained water and by the time he was finished it became crystal clear. I am very happy with his customer service and care.

Booking the appointment was stupid easy, the company communicated very well at each step along the way, and the technician Matt was fantastic. Overall great experience- solved my problem with very little headache in my end for this chore.

Came out to fix a leaking pipe within 2 hours of initial phone call, all at a very reasonable price. Thank you so much for the quick response.

They want to charge you 90 dollars just to tell you what is wrong even though I know and told them what is wrong. Pass poor business solution

Jay was very professional. Arrived within the promised timeframe. Explained what he done so that I could understand. Didnt try to up-sell me anything I didnt need. Micheal & Sons diagnostic was cheaper than other companies. I will use this company again.

Emerson was great. Very transparent with me. Showed me exactly what’s wrong and gave me options. Will call them again for future repairs.

Emerson was the best person we could ask for, told us everything that was wrong and taught us how to fix it ourselves for next time, and gave us great options to look into for the winter. 10/10 would recommend this technician